Compare BetterCloud and Substly 
At a Glance
Market Segments
Mid-Market (59.5% of reviews)
Small-Business (75.9% of reviews)
Entry-Level Pricing
Contact Us 1 User Per Year
Free Trial
BetterCloud
Star Rating
(479)4.4 out of 5
Market Segments
Mid-Market (59.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Year
Browse all 3 pricing plansSubstly
Star Rating
(29)4.8 out of 5
Market Segments
Small-Business (75.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BetterCloud excels in providing a comprehensive solution for managing IT services, with users highlighting its automation capabilities that require no coding. This feature allows businesses to efficiently handle repetitive tasks such as policy enforcement and onboarding, making it a strong choice for mid-market companies.
- Users say that Substly stands out for its simplicity and affordability, particularly appealing to small businesses. Reviewers appreciate its ability to identify and eliminate redundant subscriptions, which helps streamline SaaS management without the complexity often found in larger enterprise tools.
- According to verified reviews, BetterCloud has a higher overall satisfaction score, indicating that users feel more positively about their experience. The platform's robust security features and centralized management of IT services contribute to this perception, making it a reliable option for organizations looking to enhance their SaaS operations.
- Reviewers mention that Substly's collaborative design is a significant advantage, allowing different departments to access relevant data easily. This feature fosters better communication and cross-team discussions, which is particularly beneficial for smaller teams that need to work closely together.
- Users highlight that BetterCloud's implementation process is generally quick and intuitive, with many praising the onboarding wizard that simplifies setup. This ease of use is a critical factor for businesses that want to minimize downtime during the transition to a new platform.
- G2 reviewers note that while Substly has a higher rating for ease of use and setup, BetterCloud's extensive feature set and higher overall G2 score suggest it may provide more value for organizations with complex SaaS needs. Users appreciate the depth of functionality in BetterCloud, which supports a wide range of IT management tasks.
Pricing
Entry-Level Pricing
BetterCloud
BetterCloud for Google
Contact Us
1 User Per Year
For Help Desk teams who are fed up with how hard it is to admin their Google Workspace™.
- Granular controls for your Google Workspace™
- Visibility and automation of Google lifecycle management
Substly
Free trial
Free Trial
- Start a free trial to gain full access to all of Substly’s powerful features, from subscription tracking to license management, with no limitations.
Free Trial
BetterCloud
Free Trial is available
Substly
Free Trial is available
Ratings
Meets Requirements
8.6
379
9.4
23
Ease of Use
8.7
390
9.4
28
Ease of Setup
8.6
330
9.6
25
Ease of Admin
8.9
343
9.4
17
Quality of Support
9.2
355
9.8
23
Has the product been a good partner in doing business?
9.1
329
10.0
18
Product Direction (% positive)
8.8
365
10.0
26
Features by Category
User on/off Boarding
8.1
86
|
Verified
Not enough data
8.7
124
|
Verified
Not enough data
8.5
124
|
Verified
Not enough data
8.5
123
|
Verified
Not enough data
9.1
134
|
Verified
Not enough data
8.6
106
|
Verified
Not enough data
User Maintenance
7.8
83
|
Verified
Not enough data
8.4
131
|
Verified
Not enough data
7.8
96
|
Verified
Not enough data
Governance
8.3
110
|
Verified
Not enough data
8.2
101
|
Verified
Not enough data
Administration
8.2
130
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
124
|
Verified
Not enough data
8.1
106
|
Verified
Not enough data
Tracking
9.1
64
9.5
10
8.5
65
9.5
10
7.2
23
7.1
8
Management
8.3
35
7.8
9
8.5
58
9.6
9
8.9
82
9.2
10
Insights
8.5
68
Feature Not Available
8.1
53
8.7
9
7.6
38
Feature Not Available
8.3
66
8.3
7
Agentic AI - SaaS Spend Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
48
Not enough data
8.6
42
Not enough data
8.7
53
Not enough data
Governance
8.9
44
Not enough data
8.6
47
Not enough data
8.8
51
Not enough data
Security
8.4
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Network Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
15
Not enough data
Security
9.1
16
Not enough data
8.7
17
Not enough data
Feature Not Available
Not enough data
8.3
14
Not enough data
Identity Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
14
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Security
7.8
20
Not enough data
8.3
25
Not enough data
8.3
32
Not enough data
8.4
35
Not enough data
Administration
8.5
38
Not enough data
8.2
32
Not enough data
8.8
36
Not enough data
Access Control
9.1
37
Not enough data
9.1
37
Not enough data
8.3
32
Not enough data
8.6
32
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
17
Not enough data
7.9
14
Not enough data
7.6
12
Not enough data
Feature Not Available
Not enough data
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
22
Not enough data
8.8
20
Not enough data
9.0
23
Not enough data
Agentic AI - Sensitive Data Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
24
Not enough data
8.8
25
Not enough data
8.3
23
Not enough data
Feature Not Available
Not enough data
Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
App Management
8.8
7
Not enough data
9.4
8
Not enough data
8.7
5
Not enough data
7.3
5
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
Security
8.3
7
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
AI Features
8.7
5
Not enough data
8.7
5
Not enough data
Spend Management
8.6
6
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
Agentic AI - SaaS Management Platforms (SMP)
9.2
6
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Agentic AI - Vendor Management
Not enough data
Not enough data
Revenue Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BetterCloud and Substly are categorized as SaaS Spend Management and SaaS Management Platforms (SMP)
Reviews
Reviewers' Company Size
BetterCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Substly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Computer Software
14.8%
Financial Services
6.3%
Education Management
5.1%
Marketing and Advertising
4.9%
Other
51.8%
Computer Software
20.7%
Marketing and Advertising
17.2%
Information Technology and Services
10.3%
Oil & Energy
6.9%
Health, Wellness and Fitness
6.9%
Other
37.9%
Discussions
Do you have other means of providing support to admins?
1 Comment
MM
Hi Nikki! This is Merry from G2.com. BetterCloud has two areas that might be of interest to you --
1.) BetterCloud Help Center, which is a knowledge...Read more
Using BetterCloud is easy to use, does it ever get hard?
1 Comment
JR
Simplified daily operations, its never hard.Read more
What is BetterCloud used for?
1 Comment
JT
Drive - investigation, enforce document settings with wild card settings, enforce specific security for certain docs or accounts, sharing docs when owner is...Read more
Substly has no discussions with answers
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