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At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
Contact Us 1 User Per Year
$3.00 1 User Per Month
BetterCloud
Star Rating
(477)4.4 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Year
Browse all 3 pricing plansJumpCloud
Star Rating
(3,734)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BetterCloud excels in "Quality of Support" with a score of 9.2, while JumpCloud's support quality is rated at 8.8. Reviewers mention that BetterCloud's support team is responsive and helpful, making it a preferred choice for businesses needing reliable assistance.
- Reviewers mention that JumpCloud shines in "Ease of Use" with a score of 9.0 compared to BetterCloud's 8.7. Users on G2 appreciate JumpCloud's intuitive interface, which simplifies user management and onboarding processes.
- G2 users highlight BetterCloud's strong performance in "Access Termination" with a score of 9.1, matching JumpCloud's score. Users say that both platforms provide effective solutions for managing user access, but BetterCloud's streamlined process is often noted as more efficient.
- Users report that JumpCloud offers superior "Multi-Factor Authentication" capabilities, scoring 9.1, while BetterCloud also performs well with a score of 9.1. Reviewers mention that JumpCloud's MFA options are more diverse, catering to various security needs.
- Reviewers mention that BetterCloud's "Automated Provisioning" feature is rated at 8.8, slightly higher than JumpCloud's 8.6. Users say that BetterCloud's automation capabilities help reduce manual tasks, making it easier to manage user accounts across multiple applications.
- Users on G2 report that JumpCloud's "Mobile App" functionality is rated at 7.6, outperforming BetterCloud's 6.0. Reviewers mention that JumpCloud's mobile app provides better accessibility and management features for users on the go, enhancing overall user experience.
Pricing
Entry-Level Pricing
BetterCloud
BetterCloud for Google
Contact Us
1 User Per Year
For Help Desk teams who are fed up with how hard it is to admin their Google Workspace™.
- Granular controls for your Google Workspace™
- Visibility and automation of Google lifecycle management
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
BetterCloud
Free Trial is available
JumpCloud
Free Trial is available
Ratings
Meets Requirements
8.6
378
8.8
3,056
Ease of Use
8.7
389
9.0
3,087
Ease of Setup
8.6
329
8.8
2,847
Ease of Admin
8.9
342
9.0
2,667
Quality of Support
9.1
354
8.8
2,788
Has the product been a good partner in doing business?
9.1
328
9.0
2,531
Product Direction (% positive)
8.8
364
9.3
2,960
Features by Category
Authentication Options
Not enough data
9.1
1420
Not enough data
8.9
1369
Not enough data
9.1
1379
Not enough data
9.0
1351
Not enough data
8.9
1272
Not enough data
8.8
1201
Access Control Types
Not enough data
8.9
1295
Not enough data
8.9
1267
Not enough data
8.6
1232
Not enough data
8.4
1052
Not enough data
8.4
1114
Administration
Not enough data
8.8
1157
Not enough data
9.2
1323
Not enough data
9.1
1364
Not enough data
8.7
1326
Not enough data
8.8
1311
Platform
Not enough data
9.1
1307
Not enough data
8.8
1083
Not enough data
9.0
1231
Not enough data
8.5
1057
Not enough data
8.2
1228
Not enough data
8.4
1178
Not enough data
8.5
1119
User on/off Boarding
8.1
86
|
Verified
8.6
632
8.7
124
|
Verified
8.6
729
|
Verified
8.5
124
|
Verified
8.8
794
|
Verified
8.5
123
|
Verified
8.9
748
|
Verified
9.1
134
|
Verified
9.0
730
|
Verified
8.6
106
|
Verified
8.2
570
User Maintenance
7.8
83
|
Verified
8.9
787
|
Verified
8.4
131
|
Verified
8.5
724
|
Verified
7.8
96
|
Verified
8.5
646
|
Verified
Governance
8.3
110
|
Verified
8.0
578
8.2
101
|
Verified
8.3
633
|
Verified
Administration
8.2
130
|
Verified
8.1
747
|
Verified
Feature Not Available
7.4
576
8.4
124
|
Verified
8.6
756
|
Verified
8.1
106
|
Verified
8.3
621
|
Verified
Tracking
9.1
65
8.3
19
8.5
65
9.0
20
7.2
24
Feature Not Available
Management
8.3
36
8.9
19
8.4
59
8.5
19
8.9
82
9.1
19
Insights
8.5
69
9.2
16
8.1
54
8.8
16
7.6
39
Feature Not Available
8.3
66
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
8.7
49
Not enough data
8.5
42
Not enough data
8.7
53
Not enough data
Governance
8.9
45
Not enough data
8.6
48
Not enough data
8.8
52
Not enough data
Security
8.4
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
33
Not enough data
Network Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
16
Not enough data
Security
9.0
17
Not enough data
8.7
18
Not enough data
Feature Not Available
Not enough data
8.3
15
Not enough data
Identity Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
15
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
Not enough data
8.8
1340
Not enough data
8.9
1312
Not enough data
8.5
1232
Not enough data
8.3
1069
Administration
Not enough data
8.7
1200
Not enough data
8.7
1309
Not enough data
8.4
1110
Not enough data
8.5
1259
Functionality
Not enough data
9.0
1284
Not enough data
9.1
1280
Not enough data
8.9
1238
Scope
Not enough data
Feature Not Available
Not enough data
9.1
361
Security
Not enough data
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
349
Management
Not enough data
9.1
357
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
347
Not enough data
8.1
330
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
579
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.2
566
Not enough data
8.8
512
Functionality
Not enough data
9.2
551
Not enough data
9.2
547
Not enough data
8.6
470
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
529
Not enough data
8.7
489
Not enough data
8.3
81
Not enough data
8.9
474
Not enough data
8.7
442
Monitoring
Not enough data
8.7
516
Not enough data
8.6
535
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
516
Not enough data
8.5
518
Functionality
Not enough data
8.8
905
Not enough data
8.8
940
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1046
Not enough data
9.2
1066
Not enough data
8.7
1023
Not enough data
8.8
996
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
806
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
7.9
21
Not enough data
8.3
26
Not enough data
8.3
33
Not enough data
8.4
36
Not enough data
Administration
8.5
39
Not enough data
8.2
33
Not enough data
8.7
37
Not enough data
Access Control
9.0
38
Not enough data
9.0
38
Not enough data
8.3
33
Not enough data
8.6
33
Not enough data
Functionality
Feature Not Available
Not enough data
8.6
18
Not enough data
7.9
15
Not enough data
7.7
13
Not enough data
Feature Not Available
Not enough data
8.6
19
Not enough data
Feature Not Available
Not enough data
8.8
23
Not enough data
8.7
21
Not enough data
9.0
24
Not enough data
Agentic AI - Sensitive Data Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
1396
Not enough data
8.4
1200
Not enough data
9.1
1347
Not enough data
9.0
1346
Not enough data
9.2
1381
Not enough data
9.1
1338
Type
Not enough data
8.2
1063
Not enough data
9.0
1359
Reporting
Not enough data
8.4
1250
Not enough data
8.4
1288
Not enough data
8.5
161
Not enough data
8.4
162
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
157
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
161
Not enough data
8.7
159
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
25
Not enough data
8.7
26
Not enough data
8.3
24
Not enough data
Feature Not Available
Not enough data
Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
8.5
579
Not enough data
8.1
560
Not enough data
8.0
538
Not enough data
8.3
570
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
515
Communication
Not enough data
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
556
Not enough data
8.8
548
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
561
Not enough data
8.9
560
Performance
Not enough data
8.5
566
App Management
8.3
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
7.5
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
Security
7.8
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
AI Features
8.6
6
Not enough data
8.6
6
Not enough data
Spend Management
8.1
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Agentic AI - SaaS Management Platforms (SMP)
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1066
Operating System
Not enough data
8.9
1118
Not enough data
8.7
1134
Not enough data
8.2
986
Management
Not enough data
8.5
1117
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1054
Security
Not enough data
8.8
1085
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
BetterCloud and JumpCloud are categorized as SaaS Spend Management, User Provisioning and Governance Tools, and Privileged Access Management (PAM)
Unique Categories
BetterCloud is categorized as Sensitive Data Discovery, Insider Threat Management (ITM), Cloud File Security, Zero Trust Networking, Data Loss Prevention (DLP), and SaaS Management Platforms (SMP)
Reviews
Reviewers' Company Size
BetterCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
14.8%
Financial Services
6.4%
Marketing and Advertising
4.9%
Education Management
4.9%
Other
51.9%
Information Technology and Services
22.5%
Computer Software
12.2%
Financial Services
7.9%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.2%
Discussions
Do you have other means of providing support to admins?
1 Comment
MM
Hi Nikki! This is Merry from G2.com. BetterCloud has two areas that might be of interest to you --
1.) BetterCloud Help Center, which is a knowledge...Read more
Using BetterCloud is easy to use, does it ever get hard?
1 Comment
JR
Simplified daily operations, its never hard.Read more
What is BetterCloud used for?
1 Comment
JT
Drive - investigation, enforce document settings with wild card settings, enforce specific security for certain docs or accounts, sharing docs when owner is...Read more
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
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