Compare BetterCloud and JumpCloud 
Featured Products
At a Glance
Market Segments
Mid-Market (59.2% of reviews)
Mid-Market (53.5% of reviews)
Entry-Level Pricing
Contact Us 1 User Per Year
$3.00 1 User Per Month
BetterCloud
Star Rating
(477)4.4 out of 5
Market Segments
Mid-Market (59.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Year
Browse all 3 pricing plansJumpCloud
Star Rating
(3,793)4.5 out of 5
Market Segments
Mid-Market (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in providing a consistent user experience across IT teams, which is particularly beneficial for organizations with shared workstations. Users appreciate the automated access management that adjusts permissions seamlessly after internal role changes, enhancing security and efficiency.
- Users say BetterCloud stands out for its robust automation capabilities, allowing companies to centralize their SaaS tasks effectively. Reviewers highlight how this automation leads to uniform results and improved visibility, making it easier to manage multiple applications without manual intervention.
- According to verified reviews, JumpCloud's implementation process is notably quick and user-friendly. New users have praised the intuitive onboarding experience, which helps organizations get up and running faster, a significant advantage for teams looking to minimize downtime during setup.
- Reviewers mention that BetterCloud offers strong support for policy management and access termination, with users noting the effectiveness of its centralized control. This feature is particularly appreciated by those who need to enforce compliance and security protocols across various SaaS applications.
- G2 reviewers highlight that while BetterCloud has a strong focus on automation, some users feel it may not fully meet their specific workflow needs, leading to occasional configuration challenges. This feedback suggests that organizations with unique requirements might need to invest more time in customization.
- Users report that JumpCloud's comprehensive identity management features, including self-service password resets and bi-directional synchronization, significantly reduce administrative overhead. This functionality is especially valuable for organizations managing diverse user accounts across multiple platforms.
Pricing
Entry-Level Pricing
BetterCloud
BetterCloud for Google
Contact Us
1 User Per Year
For Help Desk teams who are fed up with how hard it is to admin their Google Workspace™.
- Granular controls for your Google Workspace™
- Visibility and automation of Google lifecycle management
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
BetterCloud
Free Trial is available
JumpCloud
Free Trial is available
Ratings
Meets Requirements
8.6
380
8.8
3,081
Ease of Use
8.7
391
9.0
3,114
Ease of Setup
8.6
331
8.8
2,874
Ease of Admin
8.9
345
9.0
2,684
Quality of Support
9.2
356
8.8
2,813
Has the product been a good partner in doing business?
9.1
331
9.0
2,548
Product Direction (% positive)
8.8
366
9.3
2,987
Features by Category
Authentication Options
Not enough data
9.1
1427
Not enough data
8.9
1373
Not enough data
9.1
1385
Not enough data
9.0
1352
Not enough data
8.9
1275
Not enough data
8.8
1203
Access Control Types
Not enough data
8.9
1302
Not enough data
8.9
1268
Not enough data
8.6
1234
Not enough data
8.4
1051
Not enough data
8.4
1115
Administration
Not enough data
8.8
1159
Not enough data
9.2
1326
Not enough data
9.1
1372
Not enough data
8.7
1328
Not enough data
8.8
1313
Platform
Not enough data
9.1
1314
Not enough data
8.8
1083
Not enough data
9.0
1230
Not enough data
8.5
1057
Not enough data
8.2
1230
Not enough data
8.4
1178
Not enough data
8.5
1119
User on/off Boarding
8.1
86
|
Verified
8.6
633
8.7
124
|
Verified
8.6
731
|
Verified
8.5
124
|
Verified
8.8
796
|
Verified
8.5
123
|
Verified
8.9
752
|
Verified
9.1
134
|
Verified
9.0
733
|
Verified
8.6
106
|
Verified
8.2
571
User Maintenance
7.8
83
|
Verified
8.9
788
|
Verified
8.4
131
|
Verified
8.5
725
|
Verified
7.8
96
|
Verified
8.5
647
|
Verified
Governance
8.3
110
|
Verified
8.0
579
8.2
101
|
Verified
8.3
635
|
Verified
Administration
8.2
130
|
Verified
8.1
751
|
Verified
Feature Not Available
7.4
577
8.4
124
|
Verified
8.6
757
|
Verified
8.1
106
|
Verified
8.3
623
|
Verified
Tracking
9.1
64
8.3
19
8.5
65
9.0
20
7.2
23
Feature Not Available
Management
8.3
35
8.9
19
8.5
58
8.5
19
8.9
82
9.1
19
Insights
8.5
68
9.2
16
8.1
53
8.8
16
7.6
38
Feature Not Available
8.3
66
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
8.7
48
Not enough data
8.6
42
Not enough data
8.7
53
Not enough data
Governance
8.9
44
Not enough data
8.6
47
Not enough data
8.8
51
Not enough data
Security
8.4
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Network Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
15
Not enough data
Security
9.1
16
Not enough data
8.7
17
Not enough data
Feature Not Available
Not enough data
8.3
14
Not enough data
Identity Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
14
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
Not enough data
8.8
1340
Not enough data
8.9
1312
Not enough data
8.5
1231
Not enough data
8.3
1070
Administration
Not enough data
8.7
1201
Not enough data
8.7
1317
Not enough data
8.4
1113
Not enough data
8.5
1260
Functionality
Not enough data
9.0
1293
Not enough data
9.1
1288
Not enough data
8.9
1237
Scope
Not enough data
Feature Not Available
Not enough data
9.1
366
Security
Not enough data
8.5
360
Not enough data
Feature Not Available
Not enough data
8.7
348
Management
Not enough data
9.1
356
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
346
Not enough data
8.1
329
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
579
Not enough data
Feature Not Available
Not enough data
8.8
533
Not enough data
8.8
529
Not enough data
9.2
566
Not enough data
8.8
512
Functionality
Not enough data
9.2
552
Not enough data
9.2
547
Not enough data
8.6
470
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
529
Not enough data
8.7
490
Not enough data
8.3
81
Not enough data
8.9
474
Not enough data
8.7
442
Monitoring
Not enough data
8.7
516
Not enough data
8.6
535
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
516
Not enough data
8.5
519
Functionality
Not enough data
8.8
905
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1046
Not enough data
9.2
1066
Not enough data
8.7
1023
Not enough data
8.8
995
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
7.8
20
Not enough data
8.3
25
Not enough data
8.3
32
Not enough data
8.4
35
Not enough data
Administration
8.5
38
Not enough data
8.2
32
Not enough data
8.8
36
Not enough data
Access Control
9.1
37
Not enough data
9.1
37
Not enough data
8.3
32
Not enough data
8.6
32
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
17
Not enough data
7.9
14
Not enough data
7.6
12
Not enough data
Feature Not Available
Not enough data
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
22
Not enough data
8.8
20
Not enough data
9.0
23
Not enough data
Agentic AI - Sensitive Data Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
1400
Not enough data
8.4
1200
Not enough data
9.1
1352
Not enough data
9.0
1351
Not enough data
9.2
1384
Not enough data
9.1
1340
Type
Not enough data
8.2
1062
Not enough data
9.0
1362
Reporting
Not enough data
8.4
1249
Not enough data
8.4
1287
Not enough data
8.5
160
Not enough data
8.4
162
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
156
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
160
Not enough data
8.7
158
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
24
Not enough data
8.8
25
Not enough data
8.3
23
Not enough data
Feature Not Available
Not enough data
Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
8.5
581
Not enough data
8.1
560
Not enough data
8.0
539
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
516
Communication
Not enough data
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
557
Not enough data
8.8
548
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
563
Not enough data
8.9
561
Performance
Not enough data
8.5
566
App Management
8.6
6
Not enough data
9.4
9
Not enough data
8.7
5
Not enough data
7.3
5
Not enough data
8.9
9
Not enough data
8.3
6
Not enough data
Security
8.3
7
Not enough data
9.2
6
Not enough data
9.2
8
Not enough data
AI Features
8.7
5
Not enough data
8.7
5
Not enough data
Spend Management
8.8
7
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
Agentic AI - SaaS Management Platforms (SMP)
9.3
7
Not enough data
8.7
5
Not enough data
8.5
8
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1070
Operating System
Not enough data
8.9
1126
Not enough data
8.7
1140
Not enough data
8.2
989
Management
Not enough data
8.5
1119
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1055
Security
Not enough data
8.8
1086
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
BetterCloud and JumpCloud are categorized as SaaS Spend Management, User Provisioning and Governance Tools, and Privileged Access Management (PAM)
Unique Categories
BetterCloud is categorized as Sensitive Data Discovery, Insider Threat Management (ITM), Cloud File Security, Zero Trust Networking, Data Loss Prevention (DLP), and SaaS Management Platforms (SMP)
Reviews
Reviewers' Company Size
BetterCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.3%
Computer Software
14.8%
Financial Services
6.3%
Marketing and Advertising
4.9%
Education Management
4.9%
Other
51.9%
Information Technology and Services
22.5%
Computer Software
12.4%
Financial Services
7.9%
Computer & Network Security
7.2%
Hospital & Health Care
2.9%
Other
47.1%
Discussions
Do you have other means of providing support to admins?
1 Comment
MM
Hi Nikki! This is Merry from G2.com. BetterCloud has two areas that might be of interest to you --
1.) BetterCloud Help Center, which is a knowledge...Read more
Using BetterCloud is easy to use, does it ever get hard?
1 Comment
JR
Simplified daily operations, its never hard.Read more
What is BetterCloud used for?
1 Comment
JT
Drive - investigation, enforce document settings with wild card settings, enforce specific security for certain docs or accounts, sharing docs when owner is...Read more
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
