Compare BetterCloud and JumpCloud 
Featured Products
At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
Contact Us 1 User Per Year
$3.00 1 User Per Month
BetterCloud
Star Rating
(479)4.4 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Year
Browse all 3 pricing plansJumpCloud
Star Rating
(3,943)4.5 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BetterCloud excels in automating IT services, with users highlighting its ability to manage permissions and onboarding processes seamlessly. This comprehensive automation allows teams to focus on more strategic tasks rather than repetitive assignments.
- Users say that JumpCloud stands out for its unified approach to identity and access management, simplifying IT operations. Reviewers appreciate the platform's capability to manage user access across various devices and operating systems, which significantly reduces operational complexity.
- According to verified reviews, BetterCloud provides excellent visibility into SaaS processes, allowing users to monitor and manage multiple applications effectively. This feature is particularly praised for enhancing organizational control over IT workflows.
- Reviewers mention that JumpCloud's cloud-native platform is a game changer for remote device management, enabling administrators to handle access management for Windows, macOS, and Linux from a single interface, which streamlines their daily operations.
- G2 reviewers highlight that BetterCloud's strong support for automating workflows, such as managing Gmail signatures for Google Workspace, ensures consistency and professionalism across the organization, making it a valuable tool for IT teams.
- Users report that while BetterCloud has a strong focus on automation, JumpCloud's recent updates and user-friendly interface contribute to a slightly higher satisfaction rating, with many users appreciating its ease of use and setup, which enhances their overall experience.
Pricing
Entry-Level Pricing
BetterCloud
BetterCloud for Google
Contact Us
1 User Per Year
For Help Desk teams who are fed up with how hard it is to admin their Google Workspace™.
- Granular controls for your Google Workspace™
- Visibility and automation of Google lifecycle management
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
BetterCloud
Free Trial is available
JumpCloud
Free Trial is available
Ratings
Meets Requirements
8.6
379
8.8
3,163
Ease of Use
8.7
390
9.0
3,196
Ease of Setup
8.6
330
8.8
2,955
Ease of Admin
8.9
343
9.0
2,726
Quality of Support
9.2
355
8.8
2,887
Has the product been a good partner in doing business?
9.1
329
9.0
2,588
Product Direction (% positive)
8.8
365
9.3
3,063
Features by Category
Authentication Options
Not enough data
9.1
1438
Not enough data
8.9
1377
Not enough data
9.1
1395
Not enough data
9.0
1357
Not enough data
8.9
1279
Not enough data
8.8
1204
Access Control Types
Not enough data
8.9
1308
Not enough data
8.9
1269
Not enough data
8.6
1241
Not enough data
8.4
1051
Not enough data
8.4
1116
Administration
Not enough data
8.8
1162
Not enough data
9.2
1332
Not enough data
9.1
1378
Not enough data
8.7
1329
Not enough data
8.8
1316
Platform
Not enough data
9.1
1318
Not enough data
8.8
1083
Not enough data
9.0
1229
Not enough data
8.5
1058
Not enough data
8.2
1232
Not enough data
8.4
1180
Not enough data
8.5
1118
User on/off Boarding
8.1
86
|
Verified
8.6
634
8.7
124
|
Verified
8.6
733
|
Verified
8.5
124
|
Verified
8.8
798
|
Verified
8.5
123
|
Verified
8.9
758
|
Verified
9.1
134
|
Verified
9.0
736
|
Verified
8.6
106
|
Verified
8.2
572
User Maintenance
7.8
83
|
Verified
8.9
791
|
Verified
8.4
131
|
Verified
8.6
726
|
Verified
7.8
96
|
Verified
8.5
648
|
Verified
Governance
8.3
110
|
Verified
8.0
580
8.2
101
|
Verified
8.3
637
|
Verified
Administration
8.2
130
|
Verified
8.1
752
|
Verified
Feature Not Available
7.4
578
8.4
124
|
Verified
8.6
760
|
Verified
8.1
106
|
Verified
8.3
624
|
Verified
Tracking
9.1
64
8.3
19
8.5
65
9.0
20
7.2
23
Feature Not Available
Management
8.3
35
8.9
19
8.5
58
8.5
19
8.9
82
9.1
19
Insights
8.5
68
9.2
16
8.1
53
8.8
16
7.6
38
Feature Not Available
8.3
66
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
8.7
48
Not enough data
8.6
42
Not enough data
8.7
53
Not enough data
Governance
8.9
44
Not enough data
8.6
47
Not enough data
8.8
51
Not enough data
Security
8.4
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Network Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
15
Not enough data
Security
9.1
16
Not enough data
8.7
17
Not enough data
Feature Not Available
Not enough data
8.3
14
Not enough data
Identity Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
14
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
Not enough data
8.8
1349
Not enough data
8.9
1318
Not enough data
8.5
1250
Not enough data
8.3
1071
Administration
Not enough data
8.7
1217
Not enough data
8.7
1340
Not enough data
8.5
1130
Not enough data
8.5
1281
Functionality
Not enough data
9.0
1323
Not enough data
9.1
1309
Not enough data
8.9
1241
Scope
Not enough data
Feature Not Available
Not enough data
9.1
370
Security
Not enough data
8.5
362
Not enough data
Feature Not Available
Not enough data
8.7
349
Management
Not enough data
9.1
358
Not enough data
8.9
353
Not enough data
8.9
358
Not enough data
8.7
346
Not enough data
8.1
329
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
578
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.2
565
Not enough data
8.7
511
Functionality
Not enough data
9.2
551
Not enough data
9.2
546
Not enough data
8.6
469
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
528
Not enough data
8.7
489
Not enough data
8.3
81
Not enough data
8.9
474
Not enough data
8.7
441
Monitoring
Not enough data
8.7
515
Not enough data
8.6
534
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
515
Not enough data
8.5
518
Functionality
Not enough data
8.8
906
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1045
Not enough data
9.2
1067
Not enough data
8.7
1022
Not enough data
8.8
994
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
7.8
20
Not enough data
8.3
25
Not enough data
8.3
32
Not enough data
8.4
35
Not enough data
Administration
8.5
38
Not enough data
8.2
32
Not enough data
8.8
36
Not enough data
Access Control
9.1
37
Not enough data
9.1
37
Not enough data
8.3
32
Not enough data
8.6
32
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
17
Not enough data
7.9
14
Not enough data
7.6
12
Not enough data
Feature Not Available
Not enough data
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
22
Not enough data
8.8
20
Not enough data
9.0
23
Not enough data
Agentic AI - Sensitive Data Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
1404
Not enough data
8.4
1202
Not enough data
9.1
1357
Not enough data
9.0
1351
Not enough data
9.2
1386
Not enough data
9.1
1344
Type
Not enough data
8.2
1061
Not enough data
9.0
1363
Reporting
Not enough data
8.4
1251
Not enough data
8.4
1287
Not enough data
8.5
160
Not enough data
8.4
161
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
155
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.7
163
Not enough data
8.7
157
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
24
Not enough data
8.8
25
Not enough data
8.3
23
Not enough data
Feature Not Available
Not enough data
Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
8.5
582
Not enough data
8.1
560
Not enough data
8.0
539
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
516
Communication
Not enough data
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
558
Not enough data
8.8
549
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
565
Not enough data
8.9
562
Performance
Not enough data
8.5
567
App Management
8.8
7
Not enough data
9.4
8
Not enough data
8.7
5
Not enough data
7.3
5
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
Security
8.3
7
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
AI Features
8.7
5
Not enough data
8.7
5
Not enough data
Spend Management
8.6
6
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
Agentic AI - SaaS Management Platforms (SMP)
9.2
6
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1072
Operating System
Not enough data
9.0
1133
Not enough data
8.7
1146
Not enough data
8.2
991
Management
Not enough data
8.5
1122
Not enough data
8.3
1055
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1054
Security
Not enough data
8.8
1089
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
BetterCloud and JumpCloud are categorized as SaaS Spend Management, User Provisioning and Governance Tools, and Privileged Access Management (PAM)
Unique Categories
BetterCloud is categorized as Sensitive Data Discovery, Insider Threat Management (ITM), Cloud File Security, Zero Trust Networking, Data Loss Prevention (DLP), and SaaS Management Platforms (SMP)
Reviews
Reviewers' Company Size
BetterCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Computer Software
14.8%
Financial Services
6.3%
Education Management
5.1%
Marketing and Advertising
4.9%
Other
51.8%
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
46.9%
Discussions
Do you have other means of providing support to admins?
1 Comment
MM
Hi Nikki! This is Merry from G2.com. BetterCloud has two areas that might be of interest to you --
1.) BetterCloud Help Center, which is a knowledge...Read more
Using BetterCloud is easy to use, does it ever get hard?
1 Comment
JR
Simplified daily operations, its never hard.Read more
What is BetterCloud used for?
1 Comment
JT
Drive - investigation, enforce document settings with wild card settings, enforce specific security for certain docs or accounts, sharing docs when owner is...Read more
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
