Compare BetterCloud and JumpCloud 
At a Glance
Market Segments
Mid-Market (59.2% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
Contact Us 1 User Per Year
$3.00 1 User Per Month
BetterCloud
Star Rating
(478)4.4 out of 5
Market Segments
Mid-Market (59.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Year
Browse all 3 pricing plansJumpCloud
Star Rating
(3,943)4.5 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in user management and device integration, with users appreciating its ability to streamline processes like Single Sign-On (SSO) and password management. One user noted that SSO has eliminated the hassle of remembering multiple passwords, making their workflow significantly smoother.
- Users say BetterCloud shines in automating IT tasks, particularly for G Suite management. Reviewers highlight features like automatic workflows for new user creation and document security, which enhance operational efficiency and control over SaaS applications.
- According to verified reviews, JumpCloud's initial setup is praised for being quick and straightforward, allowing users to get up and running without extensive delays. This ease of implementation is a significant advantage for teams looking to minimize downtime during onboarding.
- Reviewers mention that BetterCloud provides a highly organized solution for SaaS app visibility, ensuring that users have the necessary access while maintaining security. This capability is particularly beneficial for organizations managing multiple applications and user roles.
- G2 reviewers highlight that while BetterCloud has a strong focus on document security and workflow automation, it may not match JumpCloud's comprehensive identity management features, which include robust mobile device management (MDM) capabilities that users find valuable for managing diverse environments.
- Users report that JumpCloud's consistent identity structure is beneficial for companies of all sizes, making it a versatile choice. However, some users feel that BetterCloud's specialized features for G Suite management provide a more tailored experience for organizations heavily invested in Google's ecosystem.
Pricing
Entry-Level Pricing
BetterCloud
BetterCloud for Google
Contact Us
1 User Per Year
For Help Desk teams who are fed up with how hard it is to admin their Google Workspace™.
- Granular controls for your Google Workspace™
- Visibility and automation of Google lifecycle management
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
BetterCloud
Free Trial is available
JumpCloud
Free Trial is available
Ratings
Meets Requirements
8.6
378
8.8
3,163
Ease of Use
8.7
389
9.0
3,196
Ease of Setup
8.6
329
8.8
2,955
Ease of Admin
8.9
343
9.0
2,719
Quality of Support
9.1
354
8.8
2,889
Has the product been a good partner in doing business?
9.1
329
9.0
2,581
Product Direction (% positive)
8.7
364
9.3
3,059
Features by Category
Authentication Options
Not enough data
9.1
1436
Not enough data
8.9
1374
Not enough data
9.1
1393
Not enough data
9.0
1353
Not enough data
8.9
1275
Not enough data
8.8
1200
Access Control Types
Not enough data
8.9
1304
Not enough data
8.8
1265
Not enough data
8.6
1238
Not enough data
8.4
1047
Not enough data
8.4
1112
Administration
Not enough data
8.8
1158
Not enough data
9.2
1329
Not enough data
9.1
1374
Not enough data
8.7
1325
Not enough data
8.8
1312
Platform
Not enough data
9.1
1314
Not enough data
8.8
1080
Not enough data
9.0
1225
Not enough data
8.5
1054
Not enough data
8.2
1229
Not enough data
8.4
1177
Not enough data
8.5
1114
User on/off Boarding
8.1
86
|
Verified
8.6
632
8.7
124
|
Verified
8.6
731
|
Verified
8.5
124
|
Verified
8.8
797
|
Verified
8.5
123
|
Verified
8.9
757
|
Verified
9.1
134
|
Verified
9.0
734
|
Verified
8.6
106
|
Verified
8.2
570
User Maintenance
7.8
83
|
Verified
8.9
789
|
Verified
8.4
131
|
Verified
8.6
725
|
Verified
7.8
96
|
Verified
8.5
646
|
Verified
Governance
8.3
110
|
Verified
8.0
578
8.2
101
|
Verified
8.3
635
|
Verified
Administration
8.2
130
|
Verified
8.1
750
|
Verified
Feature Not Available
7.4
577
8.4
124
|
Verified
8.6
759
|
Verified
8.1
106
|
Verified
8.3
622
|
Verified
Tracking
9.1
64
8.4
20
8.5
65
9.0
21
7.2
23
Feature Not Available
Management
8.3
35
8.9
19
8.5
58
8.6
20
8.9
82
9.2
20
Insights
8.5
68
9.2
16
8.1
53
8.8
16
7.6
38
Feature Not Available
8.3
66
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
8.7
48
Not enough data
8.6
42
Not enough data
8.7
53
Not enough data
Governance
8.9
44
Not enough data
8.6
47
Not enough data
8.8
51
Not enough data
Security
8.4
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Network Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
15
Not enough data
Security
9.1
16
Not enough data
8.7
17
Not enough data
Feature Not Available
Not enough data
8.3
14
Not enough data
Identity Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
14
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
Not enough data
8.8
1343
Not enough data
8.9
1313
Not enough data
8.5
1247
Not enough data
8.3
1066
Administration
Not enough data
8.7
1216
Not enough data
8.7
1336
Not enough data
8.5
1129
Not enough data
8.5
1280
Functionality
Not enough data
9.0
1321
Not enough data
9.1
1307
Not enough data
8.9
1235
Scope
Not enough data
Feature Not Available
Not enough data
9.1
366
Security
Not enough data
8.5
358
Not enough data
Feature Not Available
Not enough data
8.7
345
Management
Not enough data
9.1
354
Not enough data
8.9
349
Not enough data
8.9
354
Not enough data
8.7
342
Not enough data
8.1
325
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
577
Not enough data
Feature Not Available
Not enough data
8.8
531
Not enough data
8.8
527
Not enough data
9.2
563
Not enough data
8.7
509
Functionality
Not enough data
9.2
550
Not enough data
9.2
545
Not enough data
8.6
467
Not enough data
8.6
436
Not enough data
9.1
534
Not enough data
9.0
527
Not enough data
8.7
487
Not enough data
8.3
81
Not enough data
8.9
472
Not enough data
8.7
439
Monitoring
Not enough data
8.7
513
Not enough data
8.6
532
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
513
Not enough data
8.5
516
Functionality
Not enough data
8.8
905
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1044
Not enough data
9.2
1066
Not enough data
8.7
1021
Not enough data
8.8
993
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
7.8
20
Not enough data
8.3
25
Not enough data
8.3
32
Not enough data
8.4
35
Not enough data
Administration
8.5
38
Not enough data
8.2
32
Not enough data
8.8
36
Not enough data
Access Control
9.1
37
Not enough data
9.1
37
Not enough data
8.3
32
Not enough data
8.6
32
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
17
Not enough data
7.9
14
Not enough data
7.6
12
Not enough data
Feature Not Available
Not enough data
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
22
Not enough data
8.8
20
Not enough data
9.0
23
Not enough data
Agentic AI - Sensitive Data Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
1402
Not enough data
8.4
1199
Not enough data
9.1
1354
Not enough data
9.0
1348
Not enough data
9.2
1384
Not enough data
9.1
1342
Type
Not enough data
8.2
1059
Not enough data
9.0
1361
Reporting
Not enough data
8.4
1249
Not enough data
8.4
1285
Not enough data
8.5
159
Not enough data
8.4
160
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
154
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
163
Not enough data
8.7
156
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
24
Not enough data
8.8
25
Not enough data
8.3
23
Not enough data
Feature Not Available
Not enough data
Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
8.5
580
Not enough data
8.1
558
Not enough data
8.0
537
Not enough data
8.3
571
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
582
Not enough data
7.8
513
Communication
Not enough data
7.9
516
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
555
Not enough data
8.8
547
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
563
Not enough data
8.9
560
Performance
Not enough data
8.5
565
AI Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Lifecycle Management
Not enough data
Not enough data
Access Control and Security
Not enough data
Not enough data
Collaboration and Communication
Not enough data
Not enough data
Agentic AI - AI Governance Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
App Management
8.3
5
Not enough data
9.2
6
Not enough data
8.7
5
Not enough data
7.3
5
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
Security
7.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
AI Features
8.7
5
Not enough data
8.7
5
Not enough data
Spend Management
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
Agentic AI - SaaS Management Platforms (SMP)
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Non-Human Identity Management (NHIM) SolutionsHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1066
Operating System
Not enough data
9.0
1129
Not enough data
8.7
1141
Not enough data
8.2
985
Management
Not enough data
8.5
1117
Not enough data
8.3
1049
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1049
Security
Not enough data
8.8
1083
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
BetterCloud and JumpCloud are categorized as SaaS Spend Management, User Provisioning and Governance Tools, and Privileged Access Management (PAM)
Unique Categories
BetterCloud is categorized as Sensitive Data Discovery, Insider Threat Management (ITM), Cloud File Security, Zero Trust Networking, Data Loss Prevention (DLP), and SaaS Management Platforms (SMP)
JumpCloud is categorized as Security Compliance, Password Policy Enforcement, Unified Endpoint Management (UEM), Cloud Directory Services, Remote Support, Identity and Access Management (IAM), Single Sign-On (SSO), Mobile Device Management (MDM), Non-Human Identity Management (NHIM) Solutions, and AI Governance Tools
Reviews
Reviewers' Company Size
BetterCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
14.8%
Financial Services
6.4%
Marketing and Advertising
4.9%
Education Management
4.9%
Other
51.9%
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.0%
Discussions
What is BetterCloud used for?
1 Comment
JT
Drive - investigation, enforce document settings with wild card settings, enforce specific security for certain docs or accounts, sharing docs when owner is...Read more
Using BetterCloud is easy to use, does it ever get hard?
1 Comment
JR
Simplified daily operations, its never hard.Read more
Do you have other means of providing support to admins?
1 Comment
MM
Hi Nikki! This is Merry from G2.com. BetterCloud has two areas that might be of interest to you --
1.) BetterCloud Help Center, which is a knowledge...Read more
What is JumpCloud used for?
6 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
Do you want a copy?
4 Comments
JB
Jumpcloud has a ton of Policies, but I just checked and I don't see that one. You could push the powershell script with a command.
With that being said,...Read more
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