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At a Glance
Market Segments
Small-Business (92.1% of reviews)
Mid-Market (45.0% of reviews)
Entry-Level Pricing
$0.00
$9/month 11 monitors
Better Stack
Star Rating
(304)4.8 out of 5
Market Segments
Small-Business (92.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 3 pricing plansSite24x7
Star Rating
(387)4.6 out of 5
Market Segments
Mid-Market (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Site24x7 excels in its Multi-Site Monitoring capabilities, scoring 9.4, which allows businesses to effectively monitor multiple locations simultaneously. In contrast, Better Stack also performs well with a score of 9.7, but users mention that its interface is more intuitive for managing multiple sites.
- Reviewers mention that Better Stack's Ease of Setup is particularly impressive, scoring 9.6, making it a favorite among small businesses looking for quick deployment. Site24x7, while still strong at 8.9, has been noted by users as requiring a bit more configuration time.
- G2 users highlight the superior Quality of Support from Better Stack, which received a score of 9.5. Users report that support responses are faster and more helpful compared to Site24x7's score of 8.7, where some users have experienced delays in response times.
- Users on G2 appreciate Better Stack's Alerting features, scoring 9.7, which provide more customizable options for notifications. Site24x7, with a score of 9.0, is effective but lacks some of the advanced customization that Better Stack offers, according to user feedback.
- Reviewers mention that Better Stack shines in Ease of Use, scoring 9.5, making it particularly appealing for users who may not be as tech-savvy. Site24x7, while still user-friendly at 8.9, has been noted to have a steeper learning curve for new users.
- Users report that both products perform well in Data Sources, but Better Stack's score of 9.2 indicates a broader range of integrations that users find beneficial. Site24x7's score of 8.7 is solid, but some users feel it could benefit from additional data source options.
Pricing
Entry-Level Pricing
Better Stack
Free plan
$0.00
A great way to get started!
- 10 monitors & heartbeats
- Slack & e-mail alerts
- 1 status page
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Free Trial
Better Stack
Free Trial is available
Site24x7
Free Trial is available
Ratings
Meets Requirements
9.4
223
9.1
338
Ease of Use
9.5
241
8.9
345
Ease of Setup
9.6
213
8.9
304
Ease of Admin
9.7
154
8.9
293
Quality of Support
9.5
147
8.7
308
Has the product been a good partner in doing business?
9.6
121
8.9
274
Product Direction (% positive)
9.5
207
9.6
343
Features by Category
Operations
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.6
23
Not enough data
9.3
23
Cost Optimization
Not enough data
8.4
23
Not enough data
8.5
24
Not enough data
8.6
22
Administration
Not enough data
9.3
23
Not enough data
9.7
24
Not enough data
9.2
22
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.5
124
8.9
180
9.7
134
9.2
190
9.7
127
9.3
180
9.3
124
8.9
178
9.1
121
8.9
164
9.1
110
8.9
167
Agentic AI - Website Monitoring
Not enough data
7.6
23
Not enough data
7.3
23
Not enough data
7.2
23
Not enough data
7.5
23
Not enough data
7.3
23
Not enough data
7.3
23
Not enough data
7.4
23
Functionality
Not enough data
9.2
50
Not enough data
9.3
49
Not enough data
8.3
48
Not enough data
8.9
48
Not enough data
8.5
48
Not enough data
8.5
48
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.1
128
Not enough data
9.3
128
Not enough data
8.3
109
Not enough data
8.8
108
Monitoring - Network Monitoring
Not enough data
8.3
30
Not enough data
8.1
30
Not enough data
9.3
29
Management
Not enough data
9.0
110
Not enough data
8.8
114
Not enough data
8.4
105
Analytics - Network Monitoring
Not enough data
8.4
27
Not enough data
8.3
24
Security - Network Monitoring
Not enough data
8.6
29
Not enough data
8.4
28
Not enough data
8.2
28
Network Performance - Network Monitoring
Not enough data
8.2
28
Not enough data
8.4
28
AI Automation - Network Monitoring
Not enough data
7.4
24
Not enough data
7.4
24
Not enough data
7.5
25
Agentic AI - Network Monitoring
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
7.4
13
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
7.4
13
Not enough data
7.4
12
Monitoring
Not enough data
Feature Not Available
Not enough data
8.8
123
Not enough data
Feature Not Available
Not enough data
9.2
132
Not enough data
8.1
20
Administration
Not enough data
9.1
127
Not enough data
8.8
113
Not enough data
8.4
108
Not enough data
6.9
17
Analysis
Not enough data
8.8
125
Not enough data
8.9
134
Not enough data
8.7
105
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
5.8
8
Not enough data
5.6
8
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.2
7
Not enough data
5.5
7
AI Automation - Cloud Infrastructure Monitoring
Not enough data
5.2
7
Not enough data
5.5
7
Monitoring
9.6
92
Not enough data
9.6
92
Not enough data
9.2
82
Not enough data
7.3
8
Not enough data
Management Tools
9.2
78
Not enough data
9.3
77
Not enough data
9.2
78
Not enough data
Generative AI
6.6
39
Not enough data
6.4
39
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
9.8
7
Issue Resolution
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Management
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
57
Not enough data
9.1
55
Not enough data
9.1
51
Not enough data
Monitoring and Management
8.6
49
Not enough data
9.1
50
Not enough data
9.4
55
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
9.2
35
8.7
44
|
Verified
8.6
31
8.7
42
|
Verified
8.2
30
Feature Not Available
8.3
29
8.5
43
|
Verified
Analysis
8.2
30
8.6
45
|
Verified
8.4
32
9.0
45
|
Verified
8.7
33
8.8
47
|
Verified
8.9
35
8.7
47
|
Verified
8.6
33
8.9
46
|
Verified
9.0
35
8.6
39
|
Verified
Visualization
8.3
33
9.1
47
|
Verified
8.2
31
8.7
44
|
Verified
Agentic AI - Log Analysis
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.8
93
Not enough data
8.8
96
Not enough data
9.0
98
Not enough data
8.3
71
Not enough data
9.0
95
Response
Not enough data
8.8
96
Not enough data
9.0
92
Not enough data
8.5
88
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.7
6
Not enough data
7.1
7
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
6.9
6
Performance
Not enough data
8.6
87
Not enough data
8.5
75
Functionality
Not enough data
8.7
75
Not enough data
8.5
72
Not enough data
8.5
70
Not enough data
8.5
74
Management
Not enough data
8.1
17
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
9.1
17
Not enough data
8.7
17
Monitoring
Not enough data
9.3
17
Not enough data
8.6
18
Not enough data
9.1
17
Support
Not enough data
9.1
17
Not enough data
9.4
18
Not enough data
8.9
16
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.3
37
6.8
54
Agentic AI - IT Alerting
Not enough data
6.4
12
Not enough data
6.1
11
Not enough data
6.1
12
Not enough data
6.3
12
Not enough data
6.0
12
Not enough data
6.0
12
Not enough data
6.0
12
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Better Stack and Site24x7 are categorized as Website Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Log Analysis, Application Performance Monitoring (APM), and Observability Software
Unique Categories
Better Stack is categorized as Log Monitoring and Incident Management
Site24x7 is categorized as AIOps Platforms, Database Monitoring, Cloud Cost Management, Network Management Tools, and Network Monitoring
Reviews
Reviewers' Company Size
Better Stack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.2%
Computer Software
18.5%
Computer & Network Security
7.2%
Internet
5.8%
Marketing and Advertising
5.1%
Other
44.2%
Information Technology and Services
19.2%
Computer Software
15.0%
Computer & Network Security
10.0%
Financial Services
4.7%
Telecommunications
2.9%
Other
48.2%
Discussions
Is better Uptime free?
7 Comments
AR
you can start with the free version
Read more
Better Stack has no more discussions with answers
Can I pay month on month for the service?
2 Comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 Comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
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