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At a Glance
Market Segments
Small-Business (92.1% of reviews)
Mid-Market (53.1% of reviews)
Entry-Level Pricing
$0.00
No pricing available
Better Stack
Star Rating
(304)4.8 out of 5
Market Segments
Small-Business (92.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 3 pricing plansOpsgenie
Star Rating
(49)4.3 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpsgenieSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Opsgenie excels in its alerting capabilities, with a score of 9.7, making it a strong choice for teams that require reliable and timely notifications. In contrast, Better Stack also scores 9.7 in this area, but reviewers mention that its multi-channel alerting feature is particularly praised for its flexibility in reaching users through various platforms.
- Reviewers mention that Better Stack shines in ease of use, scoring 9.6 compared to Opsgenie's 8.3. Users on G2 highlight the intuitive interface of Better Stack, which simplifies the onboarding process for new users, while Opsgenie is noted for having a steeper learning curve.
- G2 users report that Opsgenie's ticket accuracy is rated at 8.8, which some users find satisfactory, but they mention that Better Stack's score of 9.4 indicates a more reliable ticketing system that minimizes errors and enhances workflow efficiency.
- Users say that Better Stack's reporting features are highly regarded, with a score of 9.2, as it provides comprehensive insights and visualizations. In comparison, Opsgenie's reporting score of 9.3 is solid, but reviewers mention that it lacks some of the advanced analytics capabilities that Better Stack offers.
- Reviewers mention that Opsgenie's constant monitoring feature is rated at 9.2, which is effective for many users, but Better Stack's higher score of 9.7 indicates a more robust monitoring system that users feel provides better real-time insights and alerts.
- Users on G2 report that Better Stack's lifecycle visualization feature, scoring 9.3, is particularly beneficial for tracking the progress of incidents, while Opsgenie's score of 8.3 in this area suggests that it may not provide the same level of detail and clarity that Better Stack users appreciate.
Pricing
Entry-Level Pricing
Better Stack
Free plan
$0.00
A great way to get started!
- 10 monitors & heartbeats
- Slack & e-mail alerts
- 1 status page
Opsgenie
No pricing availableFree Trial
Better Stack
Free Trial is available
Opsgenie
Free Trial is available
Ratings
Meets Requirements
9.4
223
8.9
38
Ease of Use
9.5
241
8.3
38
Ease of Setup
9.6
213
8.1
22
Ease of Admin
9.7
154
8.6
23
Quality of Support
9.5
147
8.7
29
Has the product been a good partner in doing business?
9.6
121
8.6
22
Product Direction (% positive)
9.5
207
9.4
36
Features by Category
Functionality
9.5
124
Not enough data
9.7
134
Not enough data
9.7
127
Not enough data
9.3
124
Not enough data
9.1
121
Not enough data
9.1
110
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.6
92
9.3
29
|
Verified
9.6
92
9.2
30
|
Verified
9.2
82
8.8
29
|
Verified
7.3
8
Not enough data
Management Tools
9.2
78
8.9
28
|
Verified
9.3
77
8.6
28
|
Verified
9.2
78
8.4
24
|
Verified
Generative AI
6.6
39
7.3
5
6.4
39
7.0
5
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
57
Not enough data
9.1
55
Not enough data
9.1
51
Not enough data
Monitoring and Management
8.6
49
Not enough data
9.1
50
Not enough data
9.4
55
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
9.2
35
Not enough data
8.6
31
Not enough data
8.2
30
Not enough data
8.3
29
Not enough data
Analysis
8.2
30
Not enough data
8.4
32
Not enough data
8.7
33
Not enough data
8.9
35
Not enough data
8.6
33
Not enough data
9.0
35
Not enough data
Visualization
8.3
33
Not enough data
8.2
31
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.3
37
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Better Stack and Opsgenie are categorized as IT Alerting and Incident Management
Unique Categories
Better Stack is categorized as Log Monitoring, Website Monitoring, Cloud Infrastructure Monitoring, Log Analysis, Application Performance Monitoring (APM), and Observability Software
Opsgenie has no unique categories
Reviews
Reviewers' Company Size
Better Stack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Opsgenie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.2%
Computer Software
18.5%
Computer & Network Security
7.2%
Internet
5.8%
Marketing and Advertising
5.1%
Other
44.2%
Computer Software
24.5%
Information Technology and Services
18.4%
Telecommunications
10.2%
Retail
8.2%
Marketing and Advertising
6.1%
Other
32.7%
Alternatives
Discussions
Is better Uptime free?
7 Comments
AR
you can start with the free version
Read more
Better Stack has no more discussions with answers
What is Opsgenie?
1 Comment
Official Response from Opsgenie
Opsgenie is a modern incident management platform for operating always-on services that enables dev and ops teams to stay aware and in control of alerts and...Read more
Does Opsgenie with other Atlassian products? Which ones?
1 Comment
Official Response from Opsgenie
Opsgenie has deep integrations with Jira, Jira Ops, Jira Service Desk, and Statuspage. We also offer email integrations with Bitbucket and Bamboo. We offer...Read more
Can I use Opsgenie with on-prem?
1 Comment
Official Response from Opsgenie
Yes! Opsgenie is a great modern incident management solution for on-prem, cloud, and hybrid environments. Here’s a great blog post...Read more
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