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# Better Stack vs New Relic Comparison - What are their main differences?

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Better StackNew Relic[+ Add Product](#)

Pricing

**Better Stack**
Free Trial

**$0.00** · Free plan

**New Relic**
Free Trial

**$0.00** · Free (Forever)

**Pricing Insights**
from reviews

Time to Implement

**Better Stack**
\<1 monthFaster

Based on 114 responses

**New Relic**
1 month

Based on 33 responses

Return on Investment

**Better Stack**
7 months5 months sooner

Based on 98 responses

**New Relic**
12 months

Based on 30 responses

Perceived Cost

**Better Stack**
$$$$$

**New Relic**
$$$$$

Average Discount

**Better Stack**
12%3% more

**New Relic**
9%

**Pros & Cons**
from reviews

**Better Stack**
[
Ease of Use (118)
](https://www.g2.com/products/better-stack/reviews?filters%5Bsentiment_snippet%5D=1571105&qs=pros-and-cons#reviews)[
Easy Setup (97)
](https://www.g2.com/products/better-stack/reviews?filters%5Bsentiment_snippet%5D=1570338&qs=pros-and-cons#reviews)[
Expensive (23)
](https://www.g2.com/products/better-stack/reviews?filters%5Bsentiment_snippet%5D=1571681&qs=pros-and-cons#reviews)[
Missing Features (22)
](https://www.g2.com/products/better-stack/reviews?filters%5Bsentiment_snippet%5D=1571492&qs=pros-and-cons#reviews)

**New Relic**
[
Ease of Use (150)
](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1879438&qs=pros-and-cons#reviews)[
Real-time Monitoring (137)
](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1880450&qs=pros-and-cons#reviews)[
Expensive (83)
](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1878762&qs=pros-and-cons#reviews)[
Pricing Issues (68)
](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1879597&qs=pros-and-cons#reviews)

Integrations

**Better Stack**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_46417431563fe59eb25fdb9819dc0a95/xamarin.png "Product Avatar Image")

Xamarin

](https://www.g2.com/products/net-2023-06-12/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image")

Amazon CloudWatch

](https://www.g2.com/products/amazon-cloudwatch/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_10fcacacc60bcff152ceef6cd184f73f/apache.png "Product Avatar Image")

APACHE

](https://www.g2.com/products/apache/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_809aa88d3571ee805a47d8fb156ba412/apache-kafka.jpg "Product Avatar Image")

Apache Kafka

](https://www.g2.com/products/apache-kafka/reviews)[
View all
](https://www.g2.com/products/better-stack/integrations)

**New Relic**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-elasticache.jpg "Product Avatar Image")

Amazon ElastiCache

](https://www.g2.com/products/amazon-elasticache/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7a8ef970100e75eb11ef5365729797e2/android.jpg "Product Avatar Image")

Android

](https://www.g2.com/products/android/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/aws-aws-cloudformation.jpg "Product Avatar Image")

AWS CloudFormation

](https://www.g2.com/products/aws-aws-cloudformation/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image")

AWS Lambda

](https://www.g2.com/products/aws-lambda/reviews)[
View all
](https://www.g2.com/products/new-relic/integrations)

Screenshots

**Better Stack**
 ![Better Stack screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1466107/tracing.jpg)

**New Relic**
 ![New Relic screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1481456/service-map-dark.jpg)

**Ratings**
from reviews

Meets Requirements

**Better Stack**

9.5

9.5249

**New Relic**

8.9

8.9499

Ease of Use

**Better Stack**

9.5

9.5269

**New Relic**

8.4

8.4505

Ease of Setup

**Better Stack**

9.6

9.6241

**New Relic**

8.7

8.7287

Ease of Admin

**Better Stack**

9.7

9.7169

**New Relic**

8.5

8.5199

Quality of Support

**Better Stack**

9.5

9.5164

**New Relic**

8.6

8.6439

Has the product been a good partner in doing business?

**Better Stack**

9.6

9.6134

**New Relic**

8.5

8.5191

Product Direction (% positive)

**Better Stack**

9.5

9.5228

**New Relic**

8.6

8.6498

**Features**
ratings from reviews

Log Analysis[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

8.6

39

8.9

82

Data Preparation

Data Sources

9.3(won by 0.2)

36

9.1

67

Indexing

8.6

31

9.0(won by 0.4)

62

Automated Tagging

8.2

31

8.5(won by 0.3)

62

Data Blending

8.3

30

8.6(won by 0.3)

60

Analysis

Track Trends

8.2

30

9.1(won by 0.9)

62

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Detect Anomalies

8.4

32

9.1(won by 0.7)

64

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Metric and Event Data

8.7

33

9.1(won by 0.4)

68

Search

8.9

36

9.0(won by 0.1)

68

Alerts

8.7

34

9.3(won by 0.6)

69

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Live Tail

9.0(won by 0.1)

36

8.9

63

Real-Time Data

Not enough data

Not enough data

Visualization

Dashboards

8.4

34

9.5(won by 1.1)

72

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Data Discovery

8.2

32

9.1(won by 0.9)

65

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Activity Dashboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Agentic AI - Log Analysis

Autonomous Task Execution

Not enough data

8.7(won by default)

23

Multi-step Planning

Not enough data

8.6(won by default)

23

Cross-system Integration

Not enough data

8.6(won by default)

23

Adaptive Learning

Not enough data

8.6(won by default)

23

Natural Language Interaction

Not enough data

8.6(won by default)

23

Proactive Assistance

Not enough data

8.8(won by default)

23

Decision Making

Not enough data

8.7(won by default)

23

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Continuous Monitoring

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Anomaly Detection

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Correlation Analysis

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Classification

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Pattern Detection and Recognition

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Event Tracking

Not enough data

Not enough data

Log Collection

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Log Analysis

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Log Rotation

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Server Logs

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Log Parsing

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

IT Alerting[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

7.3

37

7.9

37

Generative AI

AI Text Generation

7.3(tied score)

37

7.3(tied score)

37

Agentic AI - IT Alerting

Autonomous Task Execution

Not enough data

7.9(won by default)

19

Multi-step Planning

Not enough data

8.0(won by default)

19

Cross-system Integration

Not enough data

7.9(won by default)

19

Adaptive Learning

Not enough data

7.9(won by default)

19

Natural Language Interaction

Not enough data

7.8(won by default)

19

Proactive Assistance

Not enough data

8.0(won by default)

19

Decision Making

Not enough data

8.1(won by default)

19

Incident Management[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

8.5

93

8.5

75

Monitoring

Constant Monitoring

9.6(won by 0.1)

91

9.5

73

Timely Alerts

9.6(won by 0.2)

92

9.4

72

TIcket Accuracy

9.2(won by 0.1)

81

9.1

59

AI Monitoring

7.3

8

7.9(won by 0.6)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Management Tools

Ticket Assignment

9.2(won by 0.5)

77

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.7

56

Standardization

9.3(won by 0.1)

76

9.2

62

Lifecycle Visualization

9.2(won by 0.3)

77

8.9

61

Generative AI

AI Text Generation

6.8

38

7.9(won by 1.1)

29

 (There is a greater than 0.5 difference between this product's rating and its competitors)

AI Text Summarization

6.6

38

8.0(won by 1.4)

30

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Generative AI

Not enough data

Not enough data

Agentic AI - Incident Management

Autonomous Task Execution

Not enough data

8.4(won by default)

16

Multi-step Planning

Not enough data

8.2(won by default)

16

Cross-system Integration

Not enough data

8.2(won by default)

16

Adaptive Learning

Not enough data

8.3(won by default)

16

Natural Language Interaction

Not enough data

8.0(won by default)

16

Proactive Assistance

Not enough data

8.5(won by default)

16

Decision Making

Not enough data

8.4(won by default)

16

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Safety Incident Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

OSHA Compliance

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Communications Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Incident Reporting

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

On Call Scheduling

Not enough data

Not enough data

Investigation Management

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Log Monitoring[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

9.1

58

8.7

106

Visibility

Dashboards and Visualizations

9.2(tied score)

58

9.2(tied score)

100

Alerts and Notifications

9.1

56

9.2(won by 0.1)

102

Reporting

9.1(won by 0.1)

51

9.0

99

Monitoring and Management

Automation

8.6

49

8.8(won by 0.2)

94

Performance Baseline

9.1(won by 0.1)

50

9.0

98

Real-Time Monitoring

9.4(won by 0.2)

55

9.2

101

Agentic AI - Log Monitoring

Autonomous Task Execution

Not enough data

8.4(won by default)

33

Multi-step Planning

Not enough data

8.3(won by default)

34

Cross-system Integration

Not enough data

8.3(won by default)

33

Adaptive Learning

Not enough data

8.4(won by default)

33

Natural Language Interaction

Not enough data

8.2(won by default)

33

Proactive Assistance

Not enough data

8.4(won by default)

33

Decision Making

Not enough data

8.3(won by default)

34

Digital Experience Monitoring (DEM)[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

Not enough data

9.2

23

Agentic AI - Digital Experience Monitoring (DEM)

Autonomous Task Execution

Not enough data

9.2(won by default)

8

Multi-step Planning

Not enough data

9.3(won by default)

9

Cross-system Integration

Not enough data

9.3(won by default)

9

Adaptive Learning

Not enough data

9.2(won by default)

8

Natural Language Interaction

Not enough data

9.0(won by default)

8

Proactive Assistance

Not enough data

8.8(won by default)

8

Decision Making

Not enough data

8.9(won by default)

9

Experience

Real-Time Monitoring

Not enough data

9.6(won by default)

23

Session Replay

Not enough data

9.0(won by default)

20

Behavioral Analysis

Not enough data

9.1(won by default)

22

Management

Content Management

Not enough data

8.9(won by default)

19

Alerts

Not enough data

9.1(won by default)

22

Budget Analysis

Not enough data

8.3(won by default)

19

Performance

Uptime Monitoring

Not enough data

9.6(won by default)

21

Performance Monitoring

Not enough data

9.6(won by default)

23

Issue Tracking

Not enough data

9.5(won by default)

23

Resource Monitoring

Not enough data

9.6(won by default)

20

Observability Software[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

Not enough data

8.9

18

Agentic AI - Observability Software

Autonomous Task Execution

Not enough data

8.6(won by default)

15

Multi-step Planning

Not enough data

8.6(won by default)

15

Cross-system Integration

Not enough data

8.9(won by default)

16

Adaptive Learning

Not enough data

8.8(won by default)

15

Natural Language Interaction

Not enough data

8.6(won by default)

15

Proactive Assistance

Not enough data

8.9(won by default)

15

Decision Making

Not enough data

9.0(won by default)

15

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Telemetry Collection & Ingestion - Observability

OpenTelemetry Support

Not enough data

9.4(won by default)

16

Multi-Telemetry Ingestion

Not enough data

9.2(won by default)

16

Visualization & Dashboards - Observability

Service Dependency Mapping

Not enough data

9.4(won by default)

16

Unified Dashboard

Not enough data

9.0(won by default)

16

Trace Visualization

Not enough data

9.2(won by default)

16

Activity Dashboard

Not enough data

Not enough data

Correlation & Root Cause Analysis - Observability

Cross-Telemetry Correlation

Not enough data

9.2(won by default)

16

Root Cause Detection

Not enough data

9.4(won by default)

17

Intelligent Alerting

Not enough data

9.3(won by default)

16

Scalability & Ecosystem Integration - Observability

Kubernetes Monitoring

Not enough data

8.9(won by default)

16

Hybrid/Multi-Cloud Support

Not enough data

8.8(won by default)

16

Real-Time Monitoring

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

Container Monitoring

Not enough data

Not enough data

Activity Monitoring

Not enough data

Not enough data

AI Features - Observability

Predictive Insights

Not enough data

8.2(won by default)

16

Generative AI

Not enough data

8.5(won by default)

16

AI Anomaly Detection

Not enough data

9.0(won by default)

16

Additional Functionality

Vulnerability Management

Not enough data

Not enough data

Load Balancing

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Incident Reporting

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Log Management

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Root Cause Analysis

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Container Monitoring[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

8.6

37

Alerts management

Incident alerts

Not enough data

9.0(won by default)

36

Opimization alerts

Not enough data

8.3(won by default)

35

Multi-mode alerts

Not enough data

8.4(won by default)

34

Monitoring

Resource utilization

Not enough data

8.6(won by default)

36

Performance baseline

Not enough data

8.7(won by default)

36

Real-time monitoring

Not enough data

9.4(won by default)

36

API monitoring

Not enough data

9.1(won by default)

36

Automation

Resolution automation

Not enough data

8.1(won by default)

35

Automation

Not enough data

8.4(won by default)

36

Analysis

Track trends

Not enough data

8.4(won by default)

35

Visualization

Not enough data

9.0(won by default)

36

Search

Not enough data

8.5(won by default)

35

Reporting

Not enough data

8.6(won by default)

36

Issue Resolution

Root cause identification

Not enough data

8.3(won by default)

36

Proactive identification

Not enough data

8.8(won by default)

36

Resolution guidance

Not enough data

8.2(won by default)

36

AIOps Platforms[Hide 28 FeaturesShow 28 Features](javascript:void(0);)

Not enough data

9.6

15

Functionality

Artificial Intelligence

Not enough data

9.8(won by default)

11

Machine Learning

Not enough data

10.0(won by default)

10

Systems Monitoring

Not enough data

9.8(won by default)

14

IT Monitoring

Not enough data

Not enough data

Performance Monitoring

Not enough data

Not enough data

Issue Resolution

Root Cause Identification

Not enough data

9.3(won by default)

14

Proactive Identification

Not enough data

9.5(won by default)

14

Resolution Guidance

Not enough data

9.6(won by default)

12

Management

System Integration

Not enough data

9.6(won by default)

15

Alerting

Not enough data

9.7(won by default)

15

Reporting

Not enough data

9.4(won by default)

15

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - AIOps Platforms

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Root Cause Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Application Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Aggregation

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Website Monitoring[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

9.3

162

Not enough data

Functionality

Baseline

9.5(won by default)

129

Not enough data

Alerting

9.7(won by default)

153

Not enough data

Multi-Site Monitoring

9.7(won by default)

129

Not enough data

Reporting

9.3(won by default)

126

Not enough data

Multi-Channel Alerting

9.1(won by default)

124

Not enough data

Location Insights

9.1(won by default)

109

Not enough data

Server Monitoring

Not enough data

Not enough data

FTP Monitoring

Not enough data

Not enough data

Mail Server Monitoring

Not enough data

Not enough data

Transaction Monitoring

Not enough data

Not enough data

Multi-Location Monitoring

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

SSL Monitoring

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Agentic AI - Website Monitoring

Autonomous Task Execution

9.0(won by default)

5

Not enough data

Cross-system Integration

9.1(won by default)

9

Not enough data

Multi-step Planning

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Availability Testing

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Configurable Alerts

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

API

Not enough data

Not enough data

For Websites

Not enough data

Not enough data

Scheduled Testing

Not enough data

Not enough data

Application Performance Monitoring (APM)[Hide 54 FeaturesShow 54 Features](javascript:void(0);)

Not enough data

8.7

188

Monitoring

Performance Baselines

Not enough data

8.9(won by default)

162

Performance Analysis

Not enough data

9.0(won by default)

169

Transaction Monitoring

Not enough data

9.2(won by default)

171

AI/ML Assistance

Not enough data

7.7(won by default)

136

Multi-System Monitoring

Not enough data

8.9(won by default)

156

Generative AI

Not enough data

Not enough data

Container Monitoring

Not enough data

Not enough data

Response

Dashboards and Visualization

Not enough data

9.1(won by default)

172

Incident Alerting

Not enough data

8.9(won by default)

164

Root Cause Analysis (RCA)

Not enough data

8.6(won by default)

157

Trend Analysis

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Agentic AI - Application Performance Monitoring (APM)

Autonomous Task Execution

Not enough data

8.4(won by default)

52

Cross-system Integration

Not enough data

8.6(won by default)

54

Adaptive Learning

Not enough data

8.5(won by default)

53

Proactive Assistance

Not enough data

8.4(won by default)

51

Decision Making

Not enough data

8.2(won by default)

51

Third-Party Integrations

Not enough data

Not enough data

Performance

Real User Monitoring (RUM)

Not enough data

8.6(won by default)

152

Performance Metrics

Not enough data

8.5(won by default)

142

Functionality

Database Monitoring

Not enough data

8.8(won by default)

149

Dynamic Transaction Mapping

Not enough data

8.5(won by default)

143

Load Balancing

Not enough data

8.2(won by default)

138

Cloud Observability

Not enough data

8.8(won by default)

151

Server Monitoring

Not enough data

Not enough data

Additional Functionality

Real-Time Data

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Bottleneck Identification

Not enough data

Not enough data

API

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Cloud Infrastructure Monitoring[Hide 20 FeaturesShow 20 Features](javascript:void(0);)

Not enough data

8.5

99

Monitoring

Usage Monitoring

Not enough data

8.9(won by default)

89

Database Monitoring

Not enough data

8.7(won by default)

91

API Monitoring

Not enough data

8.9(won by default)

86

Real-Time Monitoring - Cloud Infrastructure Monitoring

Not enough data

9.0(won by default)

89

Security and Compliance Monitoring

Not enough data

8.8(won by default)

21

Administration

Activity Monitoring

Not enough data

8.6(won by default)

85

Multi-Cloud Management

Not enough data

8.5(won by default)

81

Automation

Not enough data

8.5(won by default)

77

Auto-Scaling & Resource Optimization

Not enough data

8.8(won by default)

20

Analysis

Reporting

Not enough data

8.8(won by default)

87

Dashboards and Visualizations

Not enough data

9.3(won by default)

90

Spend Forecasting and Optimization

Not enough data

7.9(won by default)

78

Agentic AI - Cloud Infrastructure Monitoring

Multi-step Planning

Not enough data

8.2(won by default)

18

Cross-system Integration

Not enough data

8.2(won by default)

18

Adaptive Learning

Not enough data

7.9(won by default)

18

Natural Language Interaction

Not enough data

7.9(won by default)

18

Proactive Assistance

Not enough data

8.1(won by default)

18

Decision Making

Not enough data

8.1(won by default)

18

AI Automation - Cloud Infrastructure Monitoring

AI-Powered Anomaly Detection

Not enough data

8.1(won by default)

17

AI-Driven Insight Recommendations

Not enough data

8.0(won by default)

17

Server Monitoring[Hide 86 FeaturesShow 86 Features](javascript:void(0);)

Not enough data

8.7

99

Visibility 

Activity Dashboard

Not enough data

9.2(won by default)

95

Real-Time Notifications

Not enough data

9.2(won by default)

92

Uptime Reporting

Not enough data

9.0(won by default)

91

Customizable Dashboard

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Threshold Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Monitoring and Management

Capacity Management

Not enough data

8.8(won by default)

87

Automation

Not enough data

8.4(won by default)

85

Performance Baseline

Not enough data

8.7(won by default)

88

Bandwidth Monitoring

Not enough data

8.9(won by default)

91

Immediate Alert Notification

Not enough data

8.9(won by default)

89

Proactive Server Monitoring Software

Not enough data

8.9(won by default)

87

Generative AI

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

CPU Monitoring

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Email Monitoring

Not enough data

Not enough data

Performance Monitoring

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Virtual Machine Monitoring

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Database Monitoring

Not enough data

Not enough data

Cloud environment support

Server Monitoring For Cloud Deployments

Not enough data

8.9(won by default)

77

Software Scaling

Not enough data

8.4(won by default)

73

Agentic AI - Server Monitoring

Autonomous Task Execution

Not enough data

8.4(won by default)

17

Multi-step Planning

Not enough data

8.4(won by default)

17

Cross-system Integration

Not enough data

8.3(won by default)

17

Adaptive Learning

Not enough data

8.4(won by default)

17

Natural Language Interaction

Not enough data

8.4(won by default)

19

Proactive Assistance

Not enough data

8.6(won by default)

18

Decision Making

Not enough data

8.6(won by default)

17

Third-Party Integrations

Not enough data

Not enough data

Capacity Planning

Not enough data

Not enough data

Additional Functionality

Authentication

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

API

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Event Tracking

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Show 2 feature categories with incomplete data

AI SRE Tools[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

Not enough data

Reliability Objectives & Service Operations - AI SRE Tools

Intelligent On-Call Workflows

Not enough data

Not enough data

Error Budget Tracking

Not enough data

Not enough data

SLI & SLO Management

Not enough data

Not enough data

Service Health Modeling & Reporting

Not enough data

Not enough data

AI Detection & Signal Quality - AI SRE Tools

Cross-Telemetry Correlation

Not enough data

Not enough data

Alert Correlation & Noise Reduction

Not enough data

Not enough data

Change-Aware Detection

Not enough data

Not enough data

Adaptive Anomaly Detection

Not enough data

Not enough data

Investigation & Root Cause Analysis - AI SRE Tools

Live Debugging in Production

Not enough data

Not enough data

Guided Incident Investigation

Not enough data

Not enough data

AI Root Cause Analysis

Not enough data

Not enough data

Runtime-Verified Root Cause Analysis

Not enough data

Not enough data

Automation & Platform Controls - AI SRE Tools

Automated Runbook & Workflow Execution

Not enough data

Not enough data

Human-in-the-Loop Remediation

Not enough data

Not enough data

Integration, APIs & Secure Access Controls

Not enough data

Not enough data

AI-Assisted Code Fix Generation

Not enough data

Not enough data

Session Replay[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

Not enough data

User Behavior

Click Tracking

Not enough data

Not enough data

Mouse Movement 

Not enough data

Not enough data

Frustration Tracking

Not enough data

Not enough data

A/B Testing 

Error and Bug Tracking

Not enough data

Not enough data

Split URL Testing

Not enough data

Not enough data

Data Analysis

Not enough data

Not enough data

Notes

Not enough data

Not enough data

Visitor Information

User Identification

Not enough data

Not enough data

Search Box

Not enough data

Not enough data

Agentic AI - Session Replay

Cross-system Integration

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Better Stack](https://images.g2crowd.com/uploads/product/hd_favicon/7f9686ffb53943dec7d85971f2a1c373/better-stack.svg "Better Stack")](https://www.g2.com/products/better-stack/reviews)

Better Stack

Small-Business(50 or fewer emp.)

90.9%

Mid-Market(51-1000 emp.)

8.5%

Enterprise(\> 1000 emp.)

0.6%

[![New Relic](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic")](https://www.g2.com/products/new-relic/reviews)

New Relic

Small-Business(50 or fewer emp.)

27.9%

Mid-Market(51-1000 emp.)

42.8%

Enterprise(\> 1000 emp.)

29.3%

Small-Business

(50 or fewer emp.)

90.9%

27.9%

Mid-Market

(51-1000 emp.)

8.5%

42.8%

Enterprise

(\> 1000 emp.)

0.6%

29.3%

Reviewers' Industry

[![Better Stack](https://images.g2crowd.com/uploads/product/hd_favicon/7f9686ffb53943dec7d85971f2a1c373/better-stack.svg "Better Stack")](https://www.g2.com/products/better-stack/reviews)
Better Stack

Computer Software

19.7%

Information Technology and Services

18.8%

Computer & Network Security

6.9%

Internet

5.6%

Marketing and Advertising

5.0%

Other

44.1%

[![New Relic](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic")](https://www.g2.com/products/new-relic/reviews)
New Relic

Information Technology and Services

25.0%

Computer Software

17.6%

Financial Services

8.7%

Internet

8.0%

Retail

2.3%

Other

38.4%

FAQs

## Better Stack vs New Relic FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Better Stack vs New Relic?

Better Stack stands out for its higher user ratings and ease of setup compared to New Relic, which is favored for its real-time monitoring and analytics depth.

| [Better Stack](https://www.g2.com/products/better-stack/reviews) | [New Relic](https://www.g2.com/products/new-relic/reviews) |
| --- | --- |
| 4.8/5 (339 reviews) | 4.4/5 (586 reviews) |
| Small-Business | Mid-Market |
| 9.6 | 8.7 |
| 9.5 | 8.6 |
| Ease of Use (118 all-time mentions) | Real-time Monitoring (137 all-time mentions) |

### How do the pricing models of Better Stack and New Relic compare?

Better Stack is rated as the stronger value by reviewers, with a higher satisfaction score on price and cost-related dimensions than New Relic.

- **Better Stack:** In recent reviews, many highlight its competitive pricing and generous free plan, especially for small teams and startups.
- **New Relic:** Reviewers frequently cite high and unpredictable costs as a drawback, particularly as data ingestion and usage scale.
- **Switching Reason:** Several reviewers mention switching from Datadog to Better Stack due to lower cost and easier usability.

### What are the best alternatives to Better Stack and New Relic?

The top three alternatives to Better Stack and New Relic are Dynatrace, Datadog, and Sentry.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Better Stack](https://www.g2.com/products/better-stack/reviews) | 4.8/5 (339 reviews) | Small-Business | Competitive pricing, generous free plan | Ease of Use |
| [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5 (586 reviews) | Mid-Market | Pricing can be high and unpredictable | Real-time Monitoring |
| [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | Comprehensive monitoring and analytics |
| [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5 (726 reviews) | Mid-Market | — | Flexible integrations and dashboards |
| [Sentry](https://www.g2.com/products/sentry/reviews) | 4.5/5 (224 reviews) | Small-Business | — | Error tracking and developer focus |

### Which Website Monitoring features should I prioritize when comparing Better Stack and New Relic?

Buyers should prioritize ease of setup, alerting system, integrations, real-time monitoring, and pricing when comparing Better Stack and New Relic.

- **Ease of Setup:** Better Stack scores 9.6, New Relic 8.7.
- **Alerting System:** Better Stack has 51 all-time mentions, New Relic 78 all-time mentions.
- **Integrations:** Better Stack has 43 all-time mentions, New Relic 72 all-time mentions.
- **Real-time Monitoring:** Better Stack has 33 all-time mentions, New Relic 137 all-time mentions.
- **Pricing:** Better Stack is frequently praised for competitive pricing and a generous free plan, while New Relic is often cited for high and unpredictable costs (83 all-time mentions of "Expensive").

### What are the pros and cons of Better Stack vs New Relic?

Better Stack's headline strength is ease of use and setup, while New Relic excels in real-time monitoring and analytics depth.

- **Better Stack strengths:** Ease of Use (118 all-time mentions), Easy Setup (97), User Interface (71), Alerting System (51), Customer Support (46), Integrations (43), Free Plan (39), Pricing (35).
- **Better Stack trade-offs:** Some reviewers mention limited customization on status pages and advanced features requiring a learning curve.
- **New Relic strengths:** Real-time Monitoring (137 all-time mentions), Insights (104), Analytics (90), Alerting System (78), Integrations (72), Dashboard Usability (69), Distributed Tracing, Unified Observability.
- **New Relic trade-offs:** Expensive pricing (83 all-time mentions), Pricing Issues (68), Learning Curve (66), UI complexity, and advanced features can be overwhelming for new users.

### Is Better Stack or New Relic better for small businesses?

Better Stack is the better fit for small businesses, with a higher share of small-business reviewers and strong sentiment on ease of use and value.

- **Better Stack:** Largest segment is Small-Business; reviewers consistently praise its easy setup, intuitive interface, and competitive pricing for small teams.
- **New Relic:** Largest segment is Mid-Market; reviewers note a steeper learning curve and higher costs, making it less optimal for small businesses.

### Which Website Monitoring platform has better integrations?

New Relic is favored for integrations, with more reviewer-cited integration mentions and broader ecosystem support.

- **Better Stack:** Slack (21 all-time mentions), Datadog, Wix; reviewers highlight easy integration with Slack and other monitoring tools.
- **New Relic:** Slack (14 all-time mentions), Kubernetes (10), Python (7); reviewers cite integrations with Slack, Kubernetes, and Python as valuable for complex environments.

### How do Better Stack and New Relic compare on customer support?

Better Stack leads on Quality of Support with a 0.9-point advantage over New Relic (9.5 vs 8.6).

- **Better Stack:** Reviewers frequently praise responsive and helpful customer support, with 46 all-time mentions.
- **New Relic:** Reviewers describe support as generally good but note occasional delays and a less personalized experience, with 8.6 as the average support score.

### Which is easier to implement, Better Stack or New Relic?

Better Stack is easier to implement, with a 0.9-point higher Ease of Setup score than New Relic (9.6 vs 8.7).

- **Better Stack:** Reviewers consistently describe setup as fast, intuitive, and straightforward, often completed in minutes.
- **New Relic:** Reviewers note a smooth initial setup but mention a steeper learning curve for advanced features and configuration.

### Which product has better Alerts?

New Relic has a higher all-time mention count for Alerts, but both products are highly rated for alerting capabilities.

- **Better Stack:** Alerting System (51 all-time mentions), praised for reliability and multi-channel notifications.
- **New Relic:** Alerting System (78 all-time mentions), reviewers highlight robust, customizable alerts and proactive incident detection.

Alternatives

**Better Stack Alternatives**

 ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog")

[
Datadog
](/products/datadog/reviews)

 ![Sentry](https://images.g2crowd.com/uploads/product/hd_favicon/fab92494b579811459a254bd29557d0e/sentry.svg "Sentry")

[
Sentry
](/products/sentry/reviews)

 ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")

[
PagerDuty
](/products/pagerduty/reviews)

 ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace")

[
Dynatrace
](/products/dynatrace/reviews)

**New Relic Alternatives**

 ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace")

[
Dynatrace
](/products/dynatrace/reviews)

 ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog")

[
Datadog
](/products/datadog/reviews)

 ![IBM Instana](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana")

[
IBM Instana
](/products/ibm-instana/reviews)

 ![LogicMonitor](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor")

[
LogicMonitor
](/products/logicmonitor/reviews)