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At a Glance
Market Segments
Small-Business (92.1% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
$0.00
No pricing available
Better Stack
Star Rating
(304)4.8 out of 5
Market Segments
Small-Business (92.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 3 pricing plansGrafana Labs
Star Rating
(142)4.5 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Grafana LabsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Grafana Labs excels in "Data Visualization" with a score of 9.6, allowing for highly customizable dashboards that users find intuitive and visually appealing. In contrast, Better Stack, while still strong, has a slightly lower score of 9.4 in this area, indicating that users may find Grafana's visual capabilities more robust.
- Reviewers mention that Better Stack shines in "Ease of Use" with a score of 9.6, making it particularly appealing for small businesses that may not have extensive technical resources. Grafana Labs, with a score of 8.4, is perceived as more complex, which could be a barrier for some users.
- G2 users highlight Better Stack's superior "Quality of Support," scoring 9.5, which users appreciate for its responsiveness and helpfulness. In comparison, Grafana Labs scores 8.0, suggesting that users may experience longer wait times or less effective support.
- Users on G2 report that Better Stack's "Alerting" functionality is more comprehensive, scoring 9.2, which includes multi-channel alerting options that users find beneficial for timely notifications. Grafana Labs, with a score of 8.1, may not offer the same level of flexibility in alerting methods.
- Reviewers mention that Grafana Labs has a strong performance in "Multi-Site Monitoring" with a score of 9.7, making it ideal for organizations with distributed systems. Better Stack, while effective, does not emphasize this feature as strongly, which could be a consideration for larger enterprises.
- Users say that Better Stack's "Incident Alerts" feature, scoring 9.0, is particularly effective in providing timely notifications that help teams respond quickly to issues. Grafana Labs, with a score of 7.9 in this area, may not provide the same level of immediacy, which could impact operational efficiency.
Pricing
Entry-Level Pricing
Better Stack
Free plan
$0.00
A great way to get started!
- 10 monitors & heartbeats
- Slack & e-mail alerts
- 1 status page
Grafana Labs
No pricing availableFree Trial
Better Stack
Free Trial is available
Grafana Labs
Free Trial is available
Ratings
Meets Requirements
9.4
223
8.8
108
Ease of Use
9.5
241
8.5
110
Ease of Setup
9.6
213
8.3
63
Ease of Admin
9.7
154
8.6
51
Quality of Support
9.5
147
8.0
86
Has the product been a good partner in doing business?
9.6
121
8.3
42
Product Direction (% positive)
9.5
207
8.8
106
Features by Category
Functionality
9.5
124
Not enough data
9.7
134
Not enough data
9.7
127
Not enough data
9.3
124
Not enough data
9.1
121
Not enough data
9.1
110
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.7
10
Not enough data
8.5
10
Not enough data
7.6
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
9.2
10
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.0
17
Not enough data
8.8
16
Not enough data
8.8
17
Not enough data
9.0
18
Not enough data
Not enough data
Administration
Not enough data
8.8
16
Not enough data
7.7
16
Not enough data
7.8
16
Not enough data
Not enough data
Analysis
Not enough data
7.9
15
Not enough data
9.5
18
Not enough data
6.8
14
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.6
92
8.9
9
9.6
92
9.3
9
9.2
82
8.5
9
7.3
8
8.0
5
Management Tools
9.2
78
8.3
9
9.3
77
7.6
9
9.2
78
8.1
9
Generative AI
6.6
39
8.0
5
6.4
39
8.0
5
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Visibility
9.2
57
9.5
17
9.1
55
8.2
17
9.1
51
8.2
17
Monitoring and Management
8.6
49
8.2
16
9.1
50
8.2
17
9.4
55
9.0
17
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
9.2
35
Not enough data
8.6
31
Not enough data
8.2
30
Not enough data
8.3
29
Not enough data
Analysis
8.2
30
Not enough data
8.4
32
Not enough data
8.7
33
Not enough data
8.9
35
Not enough data
8.6
33
Not enough data
9.0
35
Not enough data
Visualization
8.3
33
Not enough data
8.2
31
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.6
16
Not enough data
8.6
16
Not enough data
8.8
17
Not enough data
7.4
15
Not enough data
8.1
15
Response
Not enough data
9.2
16
Not enough data
8.3
15
Not enough data
8.5
16
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
7.8
16
Not enough data
8.2
15
Functionality
Not enough data
7.9
15
Not enough data
7.9
14
Not enough data
7.8
13
Not enough data
8.5
13
Alerts management
Not enough data
8.9
23
Not enough data
8.8
26
Not enough data
9.1
27
Monitoring
Not enough data
8.5
26
Not enough data
8.8
27
Not enough data
8.4
25
Not enough data
8.6
24
Automation
Not enough data
8.6
22
Not enough data
8.8
24
Analysis
Not enough data
8.4
25
Not enough data
8.5
25
Not enough data
9.1
27
Not enough data
8.5
25
Issue Resolution
Not enough data
8.3
21
Not enough data
8.3
20
Not enough data
8.4
22
Generative AI
7.3
37
6.2
7
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Better Stack and Grafana Labs are categorized as Log Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Incident Management, Application Performance Monitoring (APM), and Observability Software
Reviews
Reviewers' Company Size
Better Stack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Grafana Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.2%
Computer Software
18.5%
Computer & Network Security
7.2%
Internet
5.8%
Marketing and Advertising
5.1%
Other
44.2%
Information Technology and Services
24.4%
Computer Software
22.2%
Financial Services
5.9%
Telecommunications
4.4%
Internet
4.4%
Other
38.5%
Discussions
Is better Uptime free?
7 Comments
AR
you can start with the free version
Read more
Better Stack has no more discussions with answers
.
1 Comment
PC
Its help to Monitoring, analysis of our app and also provide graphic visualisation and alert Tigger system.Read more
Grafana Labs has no more discussions with answers
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