Link copied to clipboard # BestNotes vs TherapyNotes Comparison - What are their main differences? Share [ Export ](/compare/bestnotes/therapynotes/export.csv) BestNotesTherapyNotes[+ Add Product](#) Pricing **BestNotes** **$59.00** 1 user Per Month · BestNotes: 1–10 users **TherapyNotes** Free Trial **$25/mo** for the first clinician · Non-Profit (501c3) **Pricing Insights** from reviews Time to Implement **BestNotes** 2 months Based on 5 responses **TherapyNotes** 1 monthFaster Based on 13 responses Return on Investment **BestNotes** Not enough reviews yet **TherapyNotes** 8 months Based on 9 responses Perceived Cost **BestNotes** Not enough reviews yet **TherapyNotes** $$$$$ Average Discount **BestNotes** Not enough reviews yet **TherapyNotes** 5% ![BestNotes](https://images.g2crowd.com/uploads/product/hd_favicon/ad3279cbd1bb20081aebb299f650d74c/bestnotes.svg "BestNotes") ![TherapyNotes](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "TherapyNotes") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **BestNotes** [ Customer Support (2) ](https://www.g2.com/products/bestnotes/reviews?filters%5Bsentiment_snippet%5D=2212661&qs=pros-and-cons#reviews)[ Ease of Use (2) ](https://www.g2.com/products/bestnotes/reviews?filters%5Bsentiment_snippet%5D=2112118&qs=pros-and-cons#reviews)[ Confusing Features (1) ](https://www.g2.com/products/bestnotes/reviews?filters%5Bsentiment_snippet%5D=2112144&qs=pros-and-cons#reviews)[ Limited Features (1) ](https://www.g2.com/products/bestnotes/reviews?filters%5Bsentiment_snippet%5D=2112130&qs=pros-and-cons#reviews) **TherapyNotes** [ Customer Support (2) ](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=1059092&qs=pros-and-cons#reviews)[ Customization (2) ](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=2084837&qs=pros-and-cons#reviews)[ Update Issues (2) ](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=1058658&qs=pros-and-cons#reviews)[ Account Management Issues (1) ](https://www.g2.com/products/therapynotes/reviews?filters%5Bsentiment_snippet%5D=2084819&qs=pros-and-cons#reviews) Screenshots **BestNotes** ![BestNotes screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1785997/patient-management-fresh_800px.jpg) **TherapyNotes** ![TherapyNotes screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/87587/180530-welcome-macbook.png) **Ratings** from reviews Meets Requirements **BestNotes** 7.9 7.919 **TherapyNotes** 9.0 9.076 Ease of Use **BestNotes** 7.7 7.719 **TherapyNotes** 9.1 9.176 Ease of Setup **BestNotes** 8.7 8.79 **TherapyNotes** 9.0 9.022 Ease of Admin **BestNotes** 7.8 7.86 **TherapyNotes** 9.5 9.520 Quality of Support **BestNotes** 7.7 7.717 **TherapyNotes** 9.1 9.168 Has the product been a good partner in doing business? **BestNotes** 7.3 7.35 **TherapyNotes** 9.8 9.820 Product Direction (% positive) **BestNotes** 6.9 6.919 **TherapyNotes** 7.9 7.972 **Features** ratings from reviews Mental Health[Hide 63 FeaturesShow 63 Features](javascript:void(0);) 8.6 10 9.0 54 Administrative Workflow Management 9.3(won by 0.1) 7 9.2 42 Security and Authorization 8.8 7 9.4(won by 0.6) 48 (There is a greater than 0.5 difference between this product's rating and its competitors) Practice Management 8.9(tied score) 6 8.9(tied score) 48 Compliance 8.7 5 9.2(won by 0.5) 45 (There is a greater than 0.5 difference between this product's rating and its competitors) Patient Portal 9.0(won by 0.3) 7 8.7 43 HIPAA Compliance 8.9 6 9.6(won by 0.7) 46 (There is a greater than 0.5 difference between this product's rating and its competitors) Billing Not enough data 9.0(won by default) 43 Insurance Management Not enough data 8.8(won by default) 41 Appointment Scheduler Not enough data 8.9(won by default) 44 Invoice Management Not enough data Not enough data Medication Management Not enough data Not enough data Calendar Management Not enough data Not enough data Employee Management Not enough data Not enough data Document Management Not enough data Not enough data Claims Management Not enough data Not enough data Template Management Not enough data Not enough data Data Security Not enough data Not enough data Clinical Patient Records 8.7 9 9.5(won by 0.8) 48 (There is a greater than 0.5 difference between this product's rating and its competitors) Specialty EHR Templates 8.3(tied score) 8 8.3(tied score) 40 Interoperability 8.3 6 8.6(won by 0.3) 37 Documentation 8.3 9 9.4(won by 1.1) 47 (There is a greater than 0.5 difference between this product's rating and its competitors) E-Prescription 7.7(won by default) 5 Feature Not Available EMR/EHR Not enough data Not enough data Customizable Templates Not enough data Not enough data Additional Functionality Initial Assessments Not enough data Not enough data Mobile Access Not enough data Not enough data Teletherapy Not enough data Not enough data AI Copilot Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Customizable Reports Not enough data Not enough data For Group Therapy Not enough data Not enough data Appointment Scheduling Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Lab Integration Not enough data Not enough data E-Prescribing Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Treatment Planning Not enough data Not enough data Electronic Signature Not enough data Not enough data Charting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Substance Abuse Therapy Not enough data Not enough data Outcome Assessment Tools Not enough data Not enough data Therapy Notes Not enough data Not enough data API Not enough data Not enough data Activity Dashboard Not enough data Not enough data Secure Messaging Not enough data Not enough data Electronic Payments Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Payment Processing Not enough data Not enough data SMS Messaging Not enough data Not enough data Income/Expense Tracking Feature Not Available Not enough data Telemedicine Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Location Not enough data Not enough data Compliance Tracking Not enough data Not enough data Client Database Not enough data Not enough data Progress Tracking Not enough data Not enough data Email Marketing Feature Not Available Not enough data Coding Assistance Feature Not Available Not enough data Patient Intake Not enough data Not enough data Online Booking Not enough data Not enough data EHR[Hide 161 FeaturesShow 161 Features](javascript:void(0);) Not enough data 8.5 21 Clinical Workflow Management Multiple Medical Provider Access Not enough data 8.6(won by default) 13 Ancillary Care Provider Access Not enough data 7.5(won by default) 8 Meaningful Use Reporting Not enough data 8.2(won by default) 14 Clinical Documentation Not enough data 9.3(won by default) 20 Mobile Access Not enough data Not enough data Historical Reporting Not enough data Not enough data For Primary Care Feature Not Available Not enough data For Urgent Care Feature Not Available Not enough data Clinical Care Not enough data Not enough data Patient Health Information Management ePHI Storage Not enough data 9.1(won by default) 17 Interoperability Not enough data 8.0(won by default) 10 Patient Workflow Management Not enough data 8.6(won by default) 17 Telemedicine Integration Not enough data Not enough data Claims Management Not enough data Not enough data Documentation Management Not enough data Not enough data Revenue Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Document Management Not enough data Not enough data Invoice Management Not enough data Not enough data Medication Management Not enough data Not enough data Task Management Not enough data Not enough data Care Plan Management Not enough data Not enough data Calendar Management Not enough data Not enough data Communication Management Not enough data Not enough data Prescription Management Not enough data Not enough data Inventory Management Not enough data Not enough data Forms Management Not enough data Not enough data Image Management Feature Not Available Not enough data Practice Management Not enough data Not enough data Intake Management Not enough data Not enough data Appointment Management Not enough data Not enough data Lab Order Management Not enough data Not enough data Configurable Workflow Not enough data Not enough data Formulary Management Feature Not Available Not enough data EMR/EHR Not enough data Not enough data Clinic Interoperability Not enough data Not enough data Compliance Management Not enough data Not enough data Records Management Not enough data Not enough data Template Management Not enough data Not enough data Registration Management Not enough data Not enough data Referral Management Not enough data Not enough data Case Management Not enough data Not enough data For Pain Management Feature Not Available Not enough data Escalation Management Not enough data Not enough data Queue Management Feature Not Available Not enough data In-Patient Management Feature Not Available Not enough data Agentic AI - EHR Autonomous Task Execution Not enough data Not enough data Additional Functionality Quality Assurance Feature Not Available Not enough data For Anesthesiologists Feature Not Available Not enough data Data Collection Not enough data Not enough data AI Copilot Not enough data Not enough data Preoperative Modules Feature Not Available Not enough data Generative AI Not enough data Not enough data ICD-10 Compliance Not enough data Not enough data Intraoperative Charting Not enough data Not enough data EHR/EMR Integration Not enough data Not enough data Templates Not enough data Not enough data Patient Communications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Compliance Tracking Feature Not Available Not enough data Customizable Templates Not enough data Not enough data Customizable Forms Not enough data Not enough data Multi-Location Not enough data Not enough data Voice Recognition Not enough data Not enough data API Not enough data Not enough data Activity Dashboard Not enough data Not enough data E-Prescribing Not enough data Not enough data Billing & Invoicing Not enough data Not enough data ONC-ATCB Certified Not enough data Not enough data Referral Tracking Not enough data Not enough data Claims Scrubbing Not enough data Not enough data Electronic Payments Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Coding Assistance Not enough data Not enough data Meaningful Use Certified Not enough data Not enough data Live Chat Feature Not Available Not enough data HIPAA Compliant Not enough data Not enough data Treatment Planning Not enough data Not enough data Charting Not enough data Not enough data Patient Portal Not enough data Not enough data For Cardiologists Feature Not Available Not enough data Reminders Not enough data Not enough data Customizable Reports Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Monitoring Device Integration Feature Not Available Not enough data Patient Intake Not enough data Not enough data Decision Support Not enough data Not enough data Progress Notes Not enough data Not enough data For Dermatologists Feature Not Available Not enough data Data Import/Export Feature Not Available Not enough data Lab Integration Feature Not Available Not enough data Telemedicine Not enough data Not enough data Medical Billing Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Audit Trail Not enough data Not enough data Medication Database Not enough data Not enough data Clinical Notes Not enough data Not enough data Handwriting Recognition Feature Not Available Not enough data Imaging and X-rays Feature Not Available Not enough data File Sharing Not enough data Not enough data Patient Scheduling Not enough data Not enough data Immunization & Allergy Tracking Not enough data Not enough data Order Entry Feature Not Available Not enough data Outcome Assessment Tools Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Initial Assessments Not enough data Not enough data Family History Tracking Feature Not Available Not enough data Annotations Feature Not Available Not enough data Diagnostic Reports Feature Not Available Not enough data Growth Charts Feature Not Available Not enough data Customizable Tests Feature Not Available Not enough data Patient Engagement Not enough data Not enough data EDI Not enough data Not enough data For Family Medicine Feature Not Available Not enough data Medication History Not enough data Not enough data For Substance Abuse Therapy Not enough data Not enough data For Mental/Behavioral Health Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Medication Alerts/Warnings Not enough data Not enough data Mobile App Not enough data Not enough data Therapy Notes Not enough data Not enough data Electronic Signature Not enough data Not enough data For Group Therapy Not enough data Not enough data For Neurologists Feature Not Available Not enough data Speech Recognition Not enough data Not enough data Hardware Integration Feature Not Available Not enough data For Obstetrics & Gynecology Feature Not Available Not enough data Diagnostic Imaging Feature Not Available Not enough data Patient Education Feature Not Available Not enough data Patient Questionnaires Not enough data Not enough data Patient Monitoring Not enough data Not enough data Task Scheduling Not enough data Not enough data For Ophthalmologists Feature Not Available Not enough data SOAP notes Not enough data Not enough data 3D Imaging Feature Not Available Not enough data For Orthopedics Feature Not Available Not enough data PACS Integration Feature Not Available Not enough data Electronic Prior Authorization Not enough data Not enough data Analytics Not enough data Not enough data Vitals Tracking Not enough data Not enough data For Podiatrists Feature Not Available Not enough data Medical History Records Not enough data Not enough data Automatic Transcription Not enough data Not enough data Case Notes Not enough data Not enough data Self Service Portal Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Third-Party Integration Not enough data Not enough data Scheduling Not enough data Not enough data For Psychiatrists Not enough data Not enough data Self Check-In/Check-Out Feature Not Available Not enough data Urgent Care Templates Feature Not Available Not enough data Digital Signature Not enough data Not enough data Lab Results Not enough data Not enough data Payment Processing Not enough data Not enough data Data Security Not enough data Not enough data Drug Reference Database Feature Not Available Not enough data Accounting Feature Not Available Not enough data For Urologists Feature Not Available Not enough data Collaboration Tools Not enough data Not enough data Web-based Deployment Not enough data Not enough data Show 3 feature categories with incomplete data E-Prescribing[Hide 60 FeaturesShow 60 Features](javascript:void(0);) Not enough data Not enough data Administrative Regular Updates - E-Prescribing Not enough data Not enough data Clinical Alerts - E-Prescribing Not enough data Not enough data Electronic Prior Authorization - E-Prescribing Not enough data Not enough data Operations HIPAA Compliant - E-Prescribing Not enough data Not enough data Provider Certification - E-Prescribing Not enough data Not enough data Pharmacy Medication History - E-Prescribing Not enough data Not enough data EPCS - E-Prescribing Not enough data Not enough data Patient Medication History - E-Prescribing Not enough data Not enough data EPCS Compliant Not enough data Not enough data Prescription Cancellation Not enough data Not enough data Interoperability Pharmacy Network - E-Prescribing Not enough data Not enough data EHR Integration - E-Prescribing Not enough data Not enough data Lab Integration - E-Prescribing Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Employee Management Not enough data Not enough data Prescription Renewal Not enough data Not enough data Messaging Not enough data Not enough data SMS Reminders Not enough data Not enough data Drug Reference Database Not enough data Not enough data Scheduling Not enough data Not enough data Revenue Management Not enough data Not enough data Mobile App Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Appointment Management Not enough data Not enough data Claims Management Not enough data Not enough data Payment Processing Not enough data Not enough data Calendar Management Not enough data Not enough data Online Refills Not enough data Not enough data Generative AI Not enough data Not enough data Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Medication Alerts/Warnings Not enough data Not enough data Healthcare Compliance Not enough data Not enough data Search/Filter Not enough data Not enough data API Not enough data Not enough data Formulary Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Electronic Prior Authorization Not enough data Not enough data Records Management Not enough data Not enough data Pricing Data Not enough data Not enough data Customizable Templates Not enough data Not enough data Predictive Analytics Not enough data Not enough data Patient Portal Not enough data Not enough data Inventory Management Not enough data Not enough data Audit Trail Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Workflow Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Multi-Location Not enough data Not enough data Immunization & Allergy Tracking Not enough data Not enough data For Medical Purposes Not enough data Not enough data Diagnostic Reports Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Import/Export Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Patient Records Management Not enough data Not enough data Prescription Management Not enough data Not enough data Medical Billing[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Medical Billing Natural Language Interaction Not enough data Not enough data Additional Functionality Workflow Management Not enough data Not enough data Charting Not enough data Not enough data Practice Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data Customizable Dashboard Not enough data Not enough data Generative AI Not enough data Not enough data Scheduling Not enough data Not enough data Invoice History Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Electronic Payments Not enough data Not enough data Online Intake Forms Not enough data Not enough data Dunning Management Not enough data Not enough data Records Management Not enough data Not enough data Reminders Not enough data Not enough data Credit Card Processing Not enough data Not enough data Accounting Not enough data Not enough data Document Management Not enough data Not enough data E-Prescribing Not enough data Not enough data Remittance Advice Not enough data Not enough data PACS Integration Not enough data Not enough data Customizable Templates Not enough data Not enough data Historical Reporting Not enough data Not enough data Compliance Tracking Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Claims Management Not enough data Not enough data Data Import/Export Not enough data Not enough data Live Chat Not enough data Not enough data Code & Charge Entry Not enough data Not enough data Financial Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Claims Scrubbing Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Reports Not enough data Not enough data API Not enough data Not enough data Self Service Portal Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Appointment Management Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Real-Time Data Not enough data Not enough data Forms Management Not enough data Not enough data AI Copilot Not enough data Not enough data Revenue Management Not enough data Not enough data Multi-Location Not enough data Not enough data Payment Collection Not enough data Not enough data Customer Database Not enough data Not enough data Calendar Management Not enough data Not enough data Telemedicine[Hide 59 FeaturesShow 59 Features](javascript:void(0);) Not enough data Not enough data Technology Telecommunications Not enough data Not enough data Low Bandwidth Support Not enough data Not enough data EHR Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Administration Practice Branding Not enough data Not enough data Practice Specific Not enough data Not enough data Charting And Documentation Not enough data Not enough data Multi-Provider Practice Not enough data Not enough data Compliance HIPAA Compliance Not enough data Not enough data State Regulation Compliance Not enough data Not enough data Additional Functionality Customizable Templates Not enough data Not enough data Communication Management Not enough data Not enough data Document Storage Not enough data Not enough data Self Service Portal Not enough data Not enough data Activity Dashboard Not enough data Not enough data Compliance Management Not enough data Not enough data For Medical Purposes Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Softphone Not enough data Not enough data Chat/Messaging Not enough data Not enough data Reminders Not enough data Not enough data Records Management Not enough data Not enough data AI Copilot Not enough data Not enough data Secure Data Storage Not enough data Not enough data Remote Treatment Planning Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Forms Not enough data Not enough data Video Conferencing Not enough data Not enough data Appointment Management Not enough data Not enough data Multi-Location Not enough data Not enough data Mobile Alerts Not enough data Not enough data Practice Management Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Charting Not enough data Not enough data Generative AI Not enough data Not enough data API Not enough data Not enough data Email Reminders Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Online Forms Not enough data Not enough data Claims Management Not enough data Not enough data File Sharing Not enough data Not enough data Electronic Payments Not enough data Not enough data Calendar Management Not enough data Not enough data Payment Processing Not enough data Not enough data One-to-One Messaging Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Live Chat Not enough data Not enough data Monitoring Not enough data Not enough data Client Portal Not enough data Not enough data Medical Billing Not enough data Not enough data Workflow Management Not enough data Not enough data Scheduling Not enough data Not enough data Virtual Waiting Room Not enough data Not enough data Mobile Access Not enough data Not enough data E-Prescribing Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Document Management Not enough data Not enough data User Insights Reviewers' Company Size [![BestNotes](https://images.g2crowd.com/uploads/product/hd_favicon/ad3279cbd1bb20081aebb299f650d74c/bestnotes.svg "BestNotes")](https://www.g2.com/products/bestnotes/reviews) BestNotes Small-Business(50 or fewer emp.) 63.0% Mid-Market(51-1000 emp.) 22.2% Enterprise(\> 1000 emp.) 14.8% [![TherapyNotes](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "TherapyNotes")](https://www.g2.com/products/therapynotes/reviews) TherapyNotes Small-Business(50 or fewer emp.) 78.8% Mid-Market(51-1000 emp.) 15.2% Enterprise(\> 1000 emp.) 6.1% Small-Business (50 or fewer emp.) 63.0% 78.8% Mid-Market (51-1000 emp.) 22.2% 15.2% Enterprise (\> 1000 emp.) 14.8% 6.1% Reviewers' Industry [![BestNotes](https://images.g2crowd.com/uploads/product/hd_favicon/ad3279cbd1bb20081aebb299f650d74c/bestnotes.svg "BestNotes")](https://www.g2.com/products/bestnotes/reviews) BestNotes Mental Health Care 50.0% Hospital & Health Care 7.7% Retail 3.8% Pharmaceuticals 3.8% Medical Practice 3.8% Other 30.8% [![TherapyNotes](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "TherapyNotes")](https://www.g2.com/products/therapynotes/reviews) TherapyNotes Mental Health Care 75.5% Hospital & Health Care 5.1% Health, Wellness and Fitness 4.1% Primary/Secondary Education 2.0% Medical Practice 2.0% Other 11.2% FAQs ## BestNotes vs TherapyNotes FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between TherapyNotes vs BestNotes? TherapyNotes stands out for higher reviewer satisfaction in ease of use, setup, and support compared to BestNotes. | [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) | [BestNotes](https://www.g2.com/products/bestnotes/reviews) | | --- | --- | | 4.4/5 (99 reviews) | 4.1/5 (27 reviews) | | Small-Business | Small-Business | | 9.0 | 8.7 | | 9.1 | 7.7 | | Customer Support | Customer Support | ### How do the pricing models of TherapyNotes and BestNotes compare? TherapyNotes is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to BestNotes. - **TherapyNotes:** Reviewers describe the pricing as fair and competitive for private practice EHRs, with recent feedback noting satisfaction relative to market alternatives. - **BestNotes:** Recent reviews do not highlight pricing as a strength or weakness, and no negative sentiment about cost is present. - **Switching reasons:** TherapyNotes reviewers mention switching due to dissatisfaction with customer service or feature limitations, not pricing. ### What are the best alternatives to TherapyNotes and BestNotes? The top 3 alternatives to TherapyNotes and BestNotes are Epic, TheraNest by Ensora Health, and Tebra (previously Kareo + PatientPop). | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) | 4.4/5 (99 reviews) | Small-Business | Pricing described as fair and competitive | Customer Support | | [BestNotes](https://www.g2.com/products/bestnotes/reviews) | 4.1/5 (27 reviews) | Small-Business | — | Customer Support | | [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5 (938 reviews) | Enterprise | — | Comprehensive functionality | | [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) | 4.3/5 (140 reviews) | Small-Business | — | Ease of Use | | [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5 (260 reviews) | Small-Business | — | Practice Management | ### Which Mental Health features should I prioritize when comparing TherapyNotes and BestNotes? Buyers should prioritize ease of use, quality of support, customization, billing, and reporting when comparing TherapyNotes and BestNotes. - **Ease of Use:** TherapyNotes scores 9.1, BestNotes 7.7. - **Quality of Support:** TherapyNotes scores 9.1, BestNotes 7.7. - **Customization:** Both products have recent reviewer mentions, with TherapyNotes (2 all-time mentions) and BestNotes (1 all-time mention). - **Billing:** Both products have billing as a frequently mentioned feature in recent reviews. - **Reporting:** TherapyNotes is noted for strong reporting capabilities, while BestNotes is praised for flexible reporting in recent reviews. ### What are the pros and cons of TherapyNotes vs BestNotes? TherapyNotes' headline strength is customer support, while BestNotes is recognized for ease of use and customization. - **TherapyNotes strengths:** Customer support (2 all-time mentions), ease of use (2 all-time mentions), customization (2 all-time mentions), strong reporting, and intuitive navigation. - **TherapyNotes trade-offs:** Update issues (2 all-time mentions), limited integrations, some billing and reporting limitations, and occasional negative feedback on customer support (1 all-time mention). - **BestNotes strengths:** Customer support (2 all-time mentions), ease of use (2 all-time mentions), customization (1 all-time mention), and flexible reporting. - **BestNotes trade-offs:** Confusing or limited features, slow performance, and interface design concerns in recent reviews. ### Is TherapyNotes or BestNotes better for small businesses? TherapyNotes is the stronger fit for small businesses, with higher satisfaction scores and a focus on small-business reviewers. - **TherapyNotes:** Small-Business is the largest segment, and reviewers highlight ease of use, onboarding, and customer support as key benefits for small practices. - **BestNotes:** Small-Business is also the largest segment, with reviewers noting straightforward setup and helpful support, but lower satisfaction scores in ease of use and support compared to TherapyNotes. ### Which Mental Health platform has better integrations? TherapyNotes and BestNotes are at parity for integrations, with reviewers noting limited integration options for both. - **TherapyNotes:** Integrations with clearinghouse and billing are mentioned in recent reviews, but reviewers express a desire for more options such as Google Workspace and QuickBooks. - **BestNotes:** No specific third-party integrations are cited in recent reviews. ### How do TherapyNotes and BestNotes compare on customer support? TherapyNotes outperforms BestNotes on Quality of Support by 1.4 points (9.1 vs 7.7). - **TherapyNotes:** Reviewers consistently praise responsive, knowledgeable, and accessible customer support, with multiple mentions of positive experiences and follow-up communication. - **BestNotes:** Reviewers describe support as helpful and available, but with less frequent and less detailed praise compared to TherapyNotes. ### Which is easier to implement, TherapyNotes or BestNotes? TherapyNotes leads BestNotes on Ease of Setup by 0.3 points (9.0 vs 8.7), with reviewers highlighting a smoother onboarding experience. - **TherapyNotes:** Reviewers frequently mention easy onboarding, clear tutorials, and a user-friendly setup process for both new clients and therapists. - **BestNotes:** Reviewers describe setup as straightforward and guided, but note occasional challenges with interface navigation and feature discovery. ### Which product has better Billing? TherapyNotes is favored for Billing, with higher satisfaction scores and more frequent reviewer praise. - **TherapyNotes:** Billing is a frequently mentioned feature in recent reviews, with strong satisfaction reflected in a 9.5 Ease of Admin score and multiple positive comments on billing support and revenue tracking. - **BestNotes:** Billing is mentioned positively in recent reviews, but with fewer all-time mentions and a lower Ease of Admin score of 7.8. Alternatives **BestNotes Alternatives** ![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic") [ Epic ](/products/epic/reviews) ![EHRYourWay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ea97490ddd1756db33624254b06187d/ehryourway.png "EHRYourWay") [ EHRYourWay ](/products/ehryourway/reviews) ![SimplePractice](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "SimplePractice") [ SimplePractice ](/products/simplepractice/reviews) ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") [ Carepatron ](/products/carepatron/reviews) **TherapyNotes Alternatives** ![TheraNest by Ensora Health](https://images.g2crowd.com/uploads/product/hd_favicon/c8dc1c53114dc278749b1870ccae4c1c/theranest-by-ensora-health.svg "TheraNest by Ensora Health") [ TheraNest by Ensora Health ](/products/theranest-by-ensora-health/reviews) ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") [ Tebra (previously Kareo +... ](/products/tebra-previously-kareo-patientpop/reviews) ![SimplePractice](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "SimplePractice") [ SimplePractice ](/products/simplepractice/reviews) ![Zanda (formerly Power Diary)](https://images.g2crowd.com/uploads/product/hd_favicon/ebbea010c4c1e296158c28a29d0d3fe1/zanda-formerly-power-diary.svg "Zanda (formerly Power Diary)") [ Zanda (formerly Power Diary) ](/products/zanda-formerly-power-diary/reviews) ## BestNotes vs TherapyNotes When assessing the two solutions, reviewers found TherapyNotes easier to use, set up, and administer. Reviewers also preferred doing business with TherapyNotes overall. - Reviewers felt that TherapyNotes meets the needs of their business better than BestNotes. - When comparing quality of ongoing product support, reviewers felt that TherapyNotes is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of TherapyNotes over BestNotes.