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At a Glance
Market Segments
Small-Business (61.5% of reviews)
Small-Business (78.4% of reviews)
Entry-Level Pricing
No pricing available
$25/mo for the first clinician
BestNotes
Star Rating
(26)4.1 out of 5
Market Segments
Small-Business (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BestNotesTherapyNotes
Star Rating
(97)4.4 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$25/mo for the first clinician
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TherapyNotes excels in patient records management with a score of 9.5, while BestNotes trails behind at 8.7. Reviewers mention that TherapyNotes offers a more intuitive interface for accessing and managing patient information, making it easier for clinicians to retrieve records quickly.
- Reviewers mention that TherapyNotes provides superior billing capabilities with a score of 9.0, compared to BestNotes which lacks detailed insights in this area. Users on G2 appreciate TherapyNotes' streamlined billing process, which integrates seamlessly with insurance management, reducing administrative burdens.
- G2 users highlight that TherapyNotes has a robust HIPAA compliance rating of 9.6, while BestNotes scores 8.9. Users say that TherapyNotes' commitment to security features, such as advanced encryption and regular updates, gives them peace of mind regarding patient data protection.
- Users report that TherapyNotes shines in ease of use with a score of 9.1, while BestNotes scores 7.5. Reviewers mention that the user-friendly interface of TherapyNotes allows for quicker onboarding and less training time for new staff, enhancing overall productivity.
- Reviewers mention that TherapyNotes offers better clinical documentation features, scoring 9.4 compared to BestNotes' 8.3. Users on G2 appreciate the customizable templates and easy navigation, which help clinicians document sessions more efficiently.
- Users say that TherapyNotes provides a more effective appointment scheduling system with a score of 8.9, while BestNotes does not offer the same level of functionality. Reviewers mention that TherapyNotes' scheduling tool integrates well with patient reminders, reducing no-show rates significantly.
Pricing
Entry-Level Pricing
BestNotes
No pricing availableTherapyNotes
Non-Profit (501c3)
$25/mo
for the first clinician
- + $25/mo per additional clinician
- + $20/mo per intern
- Unlimited non-clinical staff (schedulers, billers, and practice admins are free)
Free Trial
BestNotes
No trial information availableTherapyNotes
Free Trial is available
Ratings
Meets Requirements
7.9
19
9.1
75
Ease of Use
7.7
19
9.1
75
Ease of Setup
8.7
9
9.0
21
Ease of Admin
7.8
6
9.5
20
Quality of Support
7.7
17
9.1
67
Has the product been a good partner in doing business?
7.3
5
9.8
20
Product Direction (% positive)
6.9
19
7.9
71
Features by Category
Administrative
9.3
7
9.2
42
Not enough data
9.0
42
8.8
7
9.4
48
8.9
6
8.9
47
8.7
5
9.2
45
Not enough data
8.8
40
Not enough data
8.9
44
9.0
7
8.7
43
8.9
6
9.6
46
Clinical
8.7
9
9.5
47
8.3
8
8.3
40
8.3
6
8.7
36
8.3
9
9.4
46
7.7
5
Feature Not Available
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
Not enough data
8.6
13
Not enough data
7.5
8
Not enough data
8.2
14
Not enough data
9.3
20
Patient Health Information Management
Not enough data
9.1
17
Not enough data
8.0
10
Not enough data
8.6
17
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Technology
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
BestNotes and TherapyNotes are categorized as Mental Health, EHR, and Telemedicine
Unique Categories
BestNotes is categorized as Patient Engagement
TherapyNotes is categorized as Medical Billing and E-Prescribing
Reviews
Reviewers' Company Size
BestNotes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TherapyNotes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
50.0%
Hospital & Health Care
7.7%
Retail
3.8%
Pharmaceuticals
3.8%
Medical Practice
3.8%
Other
30.8%
Mental Health Care
75.3%
Hospital & Health Care
5.2%
Health, Wellness and Fitness
4.1%
Primary/Secondary Education
2.1%
Medical Practice
2.1%
Other
11.3%
Alternatives
Discussions
BestNotes has no discussions with answers
TherapyNotes has no discussions with answers
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