# BestNotes vs TheraNest by Ensora Health Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TheraNest by Ensora Health excels in overall user satisfaction, boasting a significantly higher G2 Score compared to BestNotes. Users appreciate its intuitive design, making it easy to manage client information and appointments, which enhances daily workflow.
- **Users say** that TheraNest's comprehensive features, such as case management note-taking and client scheduling, create a seamless experience. One user highlighted its ability to consolidate multiple tasks into a single platform, reducing the need for various tools.
- **According to verified reviews** , BestNotes shines in customer support, with users praising the staff's dedication to helping teams navigate the software. This level of support can be a crucial factor for organizations needing assistance during implementation and ongoing use.
- **Reviewers mention** that while BestNotes offers customizable templates that are easy to adapt, TheraNest's user-friendly interface and ease of navigation are frequently highlighted as superior, making it a preferred choice for those who prioritize usability.
- **G2 reviewers note** that TheraNest has a more robust set of features for practice management, scoring higher in areas like documentation and HIPAA compliance. Users find it particularly valuable for its professionalism and functionality in managing client records.
- **Users report** that BestNotes has strengths in invoicing and administrative record-keeping, but TheraNest's overall higher ratings in ease of use and setup suggest that it may be a better fit for small businesses looking for a straightforward solution.



| | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 27 | 127 | 
| **Largest Market Segment** | Small-Business (63.0% of reviews) | Small-Business (94.2% of reviews) | 
| **Entry Level Price** | No pricing available | $29.00 Per Month | 

---
## Top Pros & Cons

### BestNotes

Pros:
- Customer Support (2 reviews)
- Ease of Use (2 reviews)

Cons:
- Confusing Features (1 reviews)
- Limited Features (1 reviews)

### TheraNest by Ensora Health

Pros:
- Ease of Use (31 reviews)
- Document Management (14 reviews)

Cons:
- Technical Issues (12 reviews)
- Limited Features (7 reviews)

---
## Ratings Comparison
| Rating | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
  | **Meets Requirements** | 7.9 (19 reviews) | 8.7 (94 reviews) | 
  | **Ease of Use** | 7.7 (19 reviews) | 8.5 (97 reviews) | 
  | **Ease of Setup** | 8.7 (9 reviews) | 8.8 (55 reviews) | 
  | **Ease of Admin** | 7.8 (6 reviews) | 9.0 (30 reviews) | 
  | **Quality of Support** | 7.7 (17 reviews) | 8.3 (85 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (5 reviews) | 8.8 (28 reviews) | 
  | **Product Direction (% positive)** | 6.9 (19 reviews) | 7.4 (91 reviews) | 

---
## Pricing

### BestNotes

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### TheraNest by Ensora Health

#### Entry-Level Pricing

Plan: Essentials

Price: $29.00 Per Month

Description: What's included:

Key Features:
- Scheduling management
- Secure client portal
- Calendar sync

[Browse all 3 editions](https://www.g2.com/products/theranest-by-ensora-health/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Mental Health

| Product | Score | Reviews |
|---|---|---|
| **BestNotes** | 8.6/10 | 10 |
| **TheraNest by Ensora Health** | 8.3/10 | 72 |

#### Administrative

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Workflow Management** | 9.3 (7 reviews) | 8.6 (61 reviews) | 
| **Billing** | Not enough data | 7.8 (62 reviews) | 
| **Security and Authorization** | 8.8 (7 reviews) | 8.8 (66 reviews) | 
| **Practice Management** | 8.9 (6 reviews) | 8.7 (65 reviews) | 
| **Compliance** | 8.7 (5 reviews) | 8.9 (67 reviews) | 
| **Insurance Management** | Not enough data | 7.6 (51 reviews) | 
| **Appointment Scheduler** | Not enough data | 8.3 (65 reviews) | 
| **Patient Portal** | 9.0 (7 reviews) | 8.0 (58 reviews) | 
| **HIPAA Compliance** | 8.9 (6 reviews) | 9.1 (67 reviews) | 

#### Clinical

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Patient Records** | 8.7 (9 reviews) | 8.9 (69 reviews) | 
| **Specialty EHR Templates** | 8.3 (8 reviews) | 8.3 (63 reviews) | 
| **Interoperability** | 8.3 (6 reviews) | 7.5 (47 reviews) | 
| **Documentation** | 8.3 (9 reviews) | 8.8 (69 reviews) | 
| **E-Prescription** | 7.7 (5 reviews) | 6.4 (33 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **BestNotes** | N/A | N/A |
| **TheraNest by Ensora Health** | N/A | N/A |

#### Platform

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | Not enough data | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | Not enough data | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Not enough data | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | Not enough data | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | Not enough data | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | Not enough data | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | Not enough data | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | Not enough data | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **BestNotes** | N/A | N/A |
| **TheraNest by Ensora Health** | N/A | N/A |

#### Clinical Workflow Management

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Multiple Medical Provider Access** | Not enough data | Not enough data | 
| **Ancillary Care Provider Access** | Not enough data | Not enough data | 
| **Meaningful Use Reporting** | Not enough data | Not enough data | 
| **Clinical Documentation** | Not enough data | Not enough data | 

#### Patient Health Information Management

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **ePHI Storage** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Patient Workflow Management** | Not enough data | Not enough data | 

#### Agentic AI - EHR

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **BestNotes** | N/A | N/A |
| **TheraNest by Ensora Health** | N/A | N/A |

#### Patient-Centered Functions

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Online Presence Management** | Not enough data | Not enough data | 
| **Patient Feedback Management** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **Integration with Wearables** | Not enough data | Not enough data | 

#### Operations

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Digital Intake Forms** | Not enough data | Not enough data | 
| **Engagement Measuring** | Not enough data | Not enough data | 
| **Patient Satisfaction Management** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 
| **IPC Systems Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **BestNotes** | N/A | N/A |
| **TheraNest by Ensora Health** | 7.6/10 | 9 |

#### Operations Management

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Administrative Processes** | Not enough data | 8.3 (9 reviews) | 
| **Back Office Processes** | Not enough data | 7.9 (8 reviews) | 
| **Workflow Coordination** | Not enough data | 7.9 (8 reviews) | 
| **Practice Specialty Support** | Not enough data | 6.2 (7 reviews) | 

#### Added Efficiencies

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Integration with EHRs** | Not enough data | 7.1 (8 reviews) | 
| **Compliance** | Not enough data | 8.3 (8 reviews) | 
| **Integration with Billing Software** | Not enough data | 7.3 (8 reviews) | 
| **Patient Information Management** | Not enough data | 8.1 (8 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **BestNotes** | N/A | N/A |
| **TheraNest by Ensora Health** | N/A | N/A |

#### Technology

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Telecommunications** | Not enough data | Not enough data | 
| **Low Bandwidth Support** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 

#### Administration

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Practice Branding** | Not enough data | Not enough data | 
| **Practice Specific** | Not enough data | Not enough data | 
| **Charting And Documentation** | Not enough data | Not enough data | 

#### Compliance

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | Not enough data | 
| **State Regulation Compliance** | Not enough data | Not enough data | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **BestNotes** | N/A | N/A |
| **TheraNest by Ensora Health** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Mental Health Software](https://www.g2.com/categories/mental-health), [EHR Software](https://www.g2.com/categories/ehr)


**Unique to TheraNest by Ensora Health (5):** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Telemedicine Software](https://www.g2.com/categories/telemedicine)


---
## Reviewer Demographics

### By Company Size

| Segment | BestNotes | TheraNest by Ensora Health | 
|---|---|---|
| **Small-Business** | 63.0% | 94.2% | 
| **Mid-Market** | 22.2% | 5.0% | 
| **Enterprise** | 14.8% | 0.8% | 

### By Industry

#### BestNotes

- **Mental Health Care:** 50.0%
- **Hospital & Health Care:** 7.7%
- **Retail:** 3.8%
- **Pharmaceuticals:** 3.8%
- **Medical Practice:** 3.8%
- **Information Technology and Services:** 3.8%
- **Human Resources:** 3.8%
- **Health, Wellness and Fitness:** 3.8%
- **Education Management:** 3.8%
- **Consumer Services:** 3.8%
- **Other:** 11.5%

#### TheraNest by Ensora Health

- **Mental Health Care:** 82.5%
- **Non-Profit Organization Management:** 2.5%
- **Medical Practice:** 2.5%
- **Health, Wellness and Fitness:** 2.5%
- **Individual & Family Services:** 1.7%
- **Translation and Localization:** 0.8%
- **Professional Training & Coaching:** 0.8%
- **Law Enforcement:** 0.8%
- **Information Technology and Services:** 0.8%
- **Human Resources:** 0.8%
- **Other:** 4.2%

---
## Alternatives

### Alternatives to BestNotes

- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (938 reviews)
- [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) — 4.4/5 stars (99 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (596 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (361 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (128 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (313 reviews)
- [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (294 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (298 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (259 reviews)

### Alternatives to TheraNest by Ensora Health

- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (128 reviews)
- [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) — 4.4/5 stars (99 reviews)
- [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (294 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (259 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (938 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (596 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (344 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (361 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4164 reviews)

---
## Top Discussions

### BestNotes

No discussions available for this product.

### TheraNest by Ensora Health

- Title: [How do you write a progress note for therapy?](https://www.g2.com/discussions/how-do-you-write-a-progress-note-for-therapy) — 1 comment
  > **Top comment:** "The progress in therapy may not be immediate, but diligent self-work and with the help of professionals, like those at https://us.calmerry.com/ocd-therapy/..."
- Title: [Does TheraNest have an app?](https://www.g2.com/discussions/does-theranest-have-an-app) — 1 comment
  > **Top comment:** "It does have an app. I have it, but it closes when you attempt to open. I believe they're attempting to revamp."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bestnotes-vs-theranest-by-ensora-health)