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# BestNotes vs SimplePractice Comparison - What are their main differences?

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Pricing

**BestNotes**

**$59.00** per\_user Per Month · 1-10 Users

**$25.00** per\_user Per Month · 11-100 Users

**$13.00** per\_user Per Month · 101+ Users

**SimplePractice**
Free Trial

**$49.00** flat\_rate Per Month · Starter

**$79.00** flat\_rate Per Month · Essential

**$99.00** flat\_rate Per Month · Plus

**Pricing Insights**
from reviews

Perceived Cost

**BestNotes**
Not enough reviews yet

**SimplePractice**
$$$$$

Average Discount

**BestNotes**
Not enough reviews yet

**SimplePractice**
5%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**BestNotes** 6 months
Based on 100 responses

**SimplePractice** 6 months
Based on 100 responses

Return on Investment

**BestNotes** 6 months
Based on 100 responses

**SimplePractice** 6 months
Based on 100 responses

 ![BestNotes](https://images.g2crowd.com/uploads/product/hd_favicon/ad3279cbd1bb20081aebb299f650d74c/bestnotes.svg "BestNotes")

 ![SimplePractice](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "SimplePractice")

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**Pros & Cons**
from reviews

**BestNotes**
[
Customer Support (2)
](https://www.g2.com/products/bestnotes/reviews?filters%5Bsentiment_snippet%5D=2212661&qs=pros-and-cons#reviews)[
Ease of Use (2)
](https://www.g2.com/products/bestnotes/reviews?filters%5Bsentiment_snippet%5D=2112118&qs=pros-and-cons#reviews)[
Confusing Features (1)
](https://www.g2.com/products/bestnotes/reviews?filters%5Bsentiment_snippet%5D=2112144&qs=pros-and-cons#reviews)[
Limited Features (1)
](https://www.g2.com/products/bestnotes/reviews?filters%5Bsentiment_snippet%5D=2112130&qs=pros-and-cons#reviews)

**SimplePractice**
[
Ease of Use (6)
](https://www.g2.com/products/simplepractice/reviews?filters%5Bsentiment_snippet%5D=1224811&qs=pros-and-cons#reviews)[
Automation (3)
](https://www.g2.com/products/simplepractice/reviews?filters%5Bsentiment_snippet%5D=2230570&qs=pros-and-cons#reviews)[
Limited Features (4)
](https://www.g2.com/products/simplepractice/reviews?filters%5Bsentiment_snippet%5D=1223877&qs=pros-and-cons#reviews)[
Limited Functionality (3)
](https://www.g2.com/products/simplepractice/reviews?filters%5Bsentiment_snippet%5D=1224250&qs=pros-and-cons#reviews)

Integrations

**BestNotes**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8df674bf744ab2ea25e0653fe948b8c2/alere-erp.png "Product Avatar Image")

ALERE ERP

](https://www.g2.com/products/alere-erp/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bfc454a9daa376c0bef72488badbed44/ezclaim-ezclaim.png "Product Avatar Image")

EZClaim

](https://www.g2.com/products/ezclaim-ezclaim/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/9813/large_detail_ac117a6471beb03f44878a5de0edaf7b.png "Product Avatar Image")

EZClaimPay

](https://www.g2.com/products/ezclaimpay/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_68e267fa2862b2ca295d6af45e4a7130/known-factors-intelligent-platform.jpg "Product Avatar Image")

Known Factors Intelligent...

](https://www.g2.com/products/known-factors-intelligent-platform/reviews)[
View all
](https://www.g2.com/products/bestnotes/integrations)

**SimplePractice**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0686e9498dedef8f3b221d50fe2cd9c1/apple-icloud.jpg "Product Avatar Image")

iCloud

](https://www.g2.com/products/apple-icloud/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_62b49ea4a05c2f89f9f2ec6a4e240682/google-calendar.png "Product Avatar Image")

Google

](https://www.g2.com/products/google-calendar/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1705b85e1cfa571866791ea4a064a3ab/stripe-stripe-payments%282%29.jpg "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)[
View all
](https://www.g2.com/products/simplepractice/integrations)

Screenshots

**BestNotes**
 ![BestNotes screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1785997/patient-management-fresh_800px.jpg)

**SimplePractice**
 ![SimplePractice screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1344790/Documentation.png)

**Ratings**
from reviews

Meets Requirements

**BestNotes**

**7.9** /10

Based on 19 responses

**SimplePractice**

**8.5** /10

Based on 105 responses

Ease of Use

**BestNotes**

**7.7** /10

Based on 19 responses

**SimplePractice**

**8.9** /10

Based on 108 responses

Ease of Setup

**BestNotes**

**8.7** /10

Based on 9 responses

**SimplePractice**

**8.5** /10

Based on 36 responses

Ease of Admin

**BestNotes**

**7.8** /10

Based on 6 responses

**SimplePractice**

**8.1** /10

Based on 29 responses

Quality of Support

**BestNotes**

**7.7** /10

Based on 17 responses

**SimplePractice**

**8.1** /10

Based on 94 responses

Has the product been a good partner in doing business?

**BestNotes**

**7.3** /10

Based on 5 responses

**SimplePractice**

**7.8** /10

Based on 31 responses

Product Direction (% positive)

**BestNotes**

**6.9** /10

Based on 19 responses

**SimplePractice**

**8.0** /10

Based on 103 responses

**Features**
ratings from reviews

Mental Health

**8.6** /10

Based on 10 responses

**8.5** /10

Based on 84 responses

HIPAA Compliant Messaging

Not enough data

**9.0** /10

Based on 48 responses

EHR

Not enough data

**7.7** /10

Based on 35 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Patient Engagement

Not enough data

**7.9** /10

Based on 36 responses

Medical Practice Management

Not enough data

**8.6** /10

Based on 14 responses

Telemedicine

Not enough data

**8.0** /10

Based on 30 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
63.0%

Mid-Market(51-1000 emp.)
22.2%

Enterprise(\> 1000 emp.)
14.8%

Small-Business(50 or fewer emp.)
63.0%

Mid-Market(51-1000 emp.)
22.2%

Enterprise(\> 1000 emp.)
14.8%

Small-Business(50 or fewer emp.)
98.4%

Mid-Market(51-1000 emp.)
1.6%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
98.4%

Mid-Market(51-1000 emp.)
1.6%

Enterprise(\> 1000 emp.)
0%

**Reviewers' Industry**

[![BestNotes](https://images.g2crowd.com/uploads/product/hd_favicon/ad3279cbd1bb20081aebb299f650d74c/bestnotes.svg "BestNotes")](https://www.g2.com/products/bestnotes/reviews)
BestNotes

Mental Health Care
50.0%

Hospital & Health Care
7.7%

Retail
3.8%

Pharmaceuticals
3.8%

Medical Practice
3.8%

Other
30.8%

[![SimplePractice](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "SimplePractice")](https://www.g2.com/products/simplepractice/reviews)
SimplePractice

Mental Health Care
80.0%

Health, Wellness and Fitness
8.8%

Hospital & Health Care
4.8%

Sports
1.6%

Individual & Family Services
1.6%

Other
3.2%

Alternatives

**BestNotes Alternatives**

 ![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic")

[
Epic
](/products/epic/reviews)

 ![TherapyNotes](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "TherapyNotes")

[
TherapyNotes
](/products/therapynotes/reviews)

 ![EHRYourWay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ea97490ddd1756db33624254b06187d/ehryourway.png "EHRYourWay")

[
EHRYourWay
](/products/ehryourway/reviews)

 ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron")

[
Carepatron
](/products/carepatron/reviews)

**SimplePractice Alternatives**

 ![TheraNest by Ensora Health](https://images.g2crowd.com/uploads/product/hd_favicon/c8dc1c53114dc278749b1870ccae4c1c/theranest-by-ensora-health.svg "TheraNest by Ensora Health")

[
TheraNest by Ensora Health
](/products/theranest-by-ensora-health/reviews)

 ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)")

[
Tebra (previously Kareo +...
](/products/tebra-previously-kareo-patientpop/reviews)

 ![Zanda Health](https://images.g2crowd.com/uploads/product/hd_favicon/335061647feaffc30ec59e62d80a771c/zanda-health.svg "Zanda Health")

[
Zanda (formerly Power Diary)
](/products/zanda-health/reviews)

 ![Practice Better](https://images.g2crowd.com/uploads/product/hd_favicon/6b0b70ed0ecbac5eafb43f7bc4738618/practice-better.svg "Practice Better")

[
Practice Better
](/products/practice-better/reviews)

## BestNotes vs SimplePractice FAQs

Generated using AI

Last updated: August 17, 2026

### What is the difference between SimplePractice vs BestNotes?

SimplePractice and BestNotes both score 4.1/5, but SimplePractice is more widely reviewed and is noted for its ease of use, while BestNotes is praised for customer support and customization.

| [SimplePractice](https://www.g2.com/products/simplepractice/reviews) | [BestNotes](https://www.g2.com/products/bestnotes/reviews) |
| --- | --- |
| 4.1/5 (129 reviews) | 4.1/5 (27 reviews) |
| Small-Business | Small-Business |
| 8.5 | 8.7 |
| 8.1 | 7.7 |
| Ease of Use (6 all-time mentions) | Customer Support (2 all-time mentions) |

### How do the pricing models of SimplePractice and BestNotes compare?

SimplePractice and BestNotes are rated at parity for value, with no significant difference in reviewer satisfaction on price or cost.

- **SimplePractice:** In recent reviews, several reviewers express frustration with sudden price increases and the removal of previously included features, leading some to switch platforms.
- **BestNotes:** Recent reviews do not cite pricing as a major concern, and reviewers highlight satisfaction with the value provided.
- **Switching Reason:** Reviewers switching from SimplePractice most often cite dissatisfaction with pricing changes and value for features received.

### What are the best alternatives to SimplePractice and BestNotes?

The top 3 alternatives to SimplePractice and BestNotes are Epic, TheraNest by Ensora Health, and Tebra (previously Kareo + PatientPop).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SimplePractice](https://www.g2.com/products/simplepractice/reviews) | 4.1/5 (129 reviews) | Small-Business | Recent reviews cite frustration with price increases | Ease of Use (6 all-time mentions) |
| [BestNotes](https://www.g2.com/products/bestnotes/reviews) | 4.1/5 (27 reviews) | Small-Business | — | Customer Support (2 all-time mentions) |
| [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5 (938 reviews) | Enterprise | — | Comprehensive functionality |
| [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) | 4.3/5 (140 reviews) | Small-Business | — | User-friendly interface |
| [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5 (260 reviews) | Small-Business | — | Practice management features |

### Which Mental Health features should I prioritize when comparing SimplePractice and BestNotes?

Buyers should prioritize ease of use, ease of setup, quality of support, document management, and customization when comparing SimplePractice and BestNotes.

- **Ease of Use:** SimplePractice scores 8.9, BestNotes 7.7; 6 all-time mentions for SimplePractice, 2 for BestNotes.
- **Ease of Setup:** SimplePractice scores 8.5, BestNotes 8.7.
- **Quality of Support:** SimplePractice scores 8.1, BestNotes 7.7; 2 all-time mentions for BestNotes.
- **Document Management:** 3 all-time mentions for SimplePractice, 1 for BestNotes.
- **Customization:** 1 all-time mention for BestNotes.

### What are the pros and cons of SimplePractice vs BestNotes?

SimplePractice's headline strength is ease of use, while BestNotes is most praised for customer support and customization.

- **SimplePractice strengths:** Ease of Use (6 all-time mentions), Automation (3), Document Management (3), Time-saving (3), User Interface (3), Appointment Scheduling (2), Billing (2), Compliance (2).
- **SimplePractice trade-offs:** Limited Features (4 all-time mentions), Limited Functionality (3), Pricing concerns in recent reviews.
- **BestNotes strengths:** Customer Support (2 all-time mentions), Ease of Use (2), Customization (1), Reporting (1), Staff Support (1).
- **BestNotes trade-offs:** Confusing Features (1), Limited Features (1), Missing Features (1), Slow Performance (1).

### Is SimplePractice or BestNotes better for small businesses?

SimplePractice is the stronger fit for small businesses, with a larger small-business reviewer base and more frequent positive sentiment on ease of use and setup.

- **SimplePractice:** Largest segment is Small-Business; reviewers consistently highlight ease of use, quick setup, and suitability for solo and small practices.
- **BestNotes:** Largest segment is Small-Business; reviewers note satisfaction with support and customization, but fewer recent reviews cite small-business-specific benefits.

### Which Mental Health platform has better integrations?

SimplePractice and BestNotes are at parity for integrations, with no recent reviewer-cited third-party integrations for either product.

- **SimplePractice:** No recent reviewer-cited integrations.
- **BestNotes:** No recent reviewer-cited integrations.

### How do SimplePractice and BestNotes compare on customer support?

SimplePractice and BestNotes are at near-parity on Quality of Support, with scores of 8.1 and 7.7 respectively, below the materiality threshold.

- **SimplePractice:** Reviewers frequently describe support as responsive and helpful, with several citing positive experiences during onboarding and troubleshooting.
- **BestNotes:** Reviewers highlight staff support and willingness to assist, with multiple mentions of helpful and accessible customer service.

### Which is easier to implement, SimplePractice or BestNotes?

BestNotes has a slight edge in Ease of Setup, scoring 8.7 versus SimplePractice's 8.5, but both products are rated highly for implementation.

- **SimplePractice:** Reviewers consistently report easy and quick setup, with many noting minimal training required and straightforward onboarding.
- **BestNotes:** Reviewers describe setup as easy and guided, with support available throughout the process and positive experiences for both individual and team onboarding.

### Which product has better Patient Portal?

SimplePractice and BestNotes both offer strong Patient Portal experiences, with reviewers highlighting ease of use and accessibility for both platforms.

- **SimplePractice:** Patient Portal is frequently praised for user-friendliness and client accessibility; reviewers note its role in documentation, digital signatures, and HIPAA compliance.
- **BestNotes:** Patient Portal is cited in reviews as HIPAA compliant and effective for scheduling and communication; reviewers mention convenience and ease of access.

## BestNotes vs SimplePractice

When assessing the two solutions, reviewers found SimplePractice easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with BestNotes.

- Reviewers felt that SimplePractice meets the needs of their business better than BestNotes.
- When comparing quality of ongoing product support, reviewers felt that SimplePractice is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SimplePractice over BestNotes.