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Mental Health Software
BestNotes
ICANotes
BestNotes-vs-ICANotes
Compare BestNotes and ICANotes
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All Categories
Mental Health
All Reviewers
Small-Business Reviewers
Mid-Market Reviewers
Large Enterprise Reviewers
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At a Glance
Pricing
Ratings
Features
Reviews
Alternatives
Discussions
Add Product
BestNotes
(26)
4.1
out of
5
BestNotes
By
BestNotes
ICANotes
(12)
3.6
out of
5
ICANotes
By
ICANotes
At a Glance
Star Rating
(26)
4.1
out of
5
(12)
3.6
out of
5
Market Segments
Small-Business (61.5% of reviews)
Information
Small-Business (66.7% of reviews)
Information
Pros & Cons
Customer Support
(2)
Ease of Use
(2)
Confusing Features
(1)
Limited Features
(1)
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
BestNotes
Star Rating
(26)
4.1
out of
5
Market Segments
Small-Business (61.5% of reviews)
Information
Pros & Cons
Customer Support
(2)
Ease of Use
(2)
Confusing Features
(1)
Limited Features
(1)
Entry-Level Pricing
No pricing available
Learn more about BestNotes
ICANotes
Star Rating
(12)
3.6
out of
5
Market Segments
Small-Business (66.7% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ICANotes
BestNotes vs ICANotes
Reviewers felt that ICANotes meets the needs of their business better than BestNotes.
When comparing quality of ongoing product support, reviewers felt that ICANotes is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of ICANotes over BestNotes.
Pricing
Entry-Level Pricing
BestNotes
No pricing available
ICANotes
No pricing available
Free Trial
BestNotes
No trial information available
ICANotes
No trial information available
Ratings
Meets Requirements
7.9
19
8.8
8
Ease of Use
7.7
19
7.9
8
Ease of Setup
8.7
9
Not enough data
Ease of Admin
7.8
6
Not enough data
Quality of Support
7.7
17
8.3
7
Has the product been a good partner in doing business?
7.3
5
Not enough data
Product Direction (% positive)
6.9
19
8.5
8
Features by Category
Mental Health
Hide 14 Features
Show 14 Features
8.6
10
8.8
8
Administrative
Workflow Management
9.3
(won by 0.7)
7
8.6
7
Billing
Not enough data
8.9
(won by default)
6
Security and Authorization
8.8
7
9.5
(won by 0.7)
7
Practice Management
8.9
(won by 0.6)
6
8.3
7
Compliance
8.7
(won by 0.4)
5
8.3
7
Insurance Management
Not enough data
8.9
(won by default)
6
Appointment Scheduler
Not enough data
9.3
(won by default)
5
Patient Portal
9.0
(won by 1.0)
7
8.0
5
HIPAA Compliance
8.9
6
9.0
(won by 0.1)
8
Clinical
Patient Records
8.7
(won by 0.2)
9
8.5
8
Specialty EHR Templates
8.3
8
9.2
(won by 0.9)
8
Interoperability
8.3
6
9.2
(won by 0.9)
6
Documentation
8.3
9
9.2
(won by 0.9)
8
E-Prescription
7.7
5
8.0
(won by 0.3)
5
EHR
Hide 8 Features
Show 8 Features
Not enough data
Not enough data
Clinical Workflow Management
Multiple Medical Provider Access
Not enough data
Not enough data
Ancillary Care Provider Access
Not enough data
Not enough data
Meaningful Use Reporting
Not enough data
Not enough data
Clinical Documentation
Not enough data
Not enough data
Patient Health Information Management
ePHI Storage
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Patient Workflow Management
Not enough data
Not enough data
Agentic AI - EHR
Autonomous Task Execution
Not enough data
Not enough data
Patient Engagement
Hide 13 Features
Show 13 Features
Not enough data
Not enough data
Patient-Centered Functions
Online Presence Management
Not enough data
Not enough data
Patient Feedback Management
Not enough data
Not enough data
Patient Portal
Not enough data
Not enough data
Patient Communications
Not enough data
Not enough data
Integration with Wearables
Not enough data
Not enough data
Operations
Workflow Management
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Digital Intake Forms
Not enough data
Not enough data
Engagement Measuring
Not enough data
Not enough data
Patient Satisfaction Management
Not enough data
Not enough data
EHR Integration
Not enough data
Not enough data
IPC Systems Integration
Not enough data
Not enough data
Generative AI
AI Text Summarization
Not enough data
Not enough data
Telemedicine
Hide 8 Features
Show 8 Features
Not enough data
Not enough data
Technology
Telecommunications
Not enough data
Not enough data
Low Bandwidth Support
Not enough data
Not enough data
EHR Integration
Not enough data
Not enough data
Administration
Practice Branding
Not enough data
Not enough data
Practice Specific
Not enough data
Not enough data
Charting And Documentation
Not enough data
Not enough data
Compliance
HIPAA Compliance
Not enough data
Not enough data
State Regulation Compliance
Not enough data
Not enough data
Categories
Categories
Shared Categories
BestNotes
ICANotes
BestNotes and ICANotes are categorized as
Mental Health
Unique Categories
BestNotes is categorized as
EHR
,
Telemedicine
, and
Patient Engagement
ICANotes has no unique categories
Reviews
Reviewers' Company Size
BestNotes
Small-Business
(50 or fewer emp.)
61.5%
Mid-Market
(51-1000 emp.)
23.1%
Enterprise
(> 1000 emp.)
15.4%
ICANotes
Small-Business
(50 or fewer emp.)
66.7%
Mid-Market
(51-1000 emp.)
33.3%
Enterprise
(> 1000 emp.)
0%
Small-Business
(50 or fewer emp.)
61.5%
66.7%
Mid-Market
(51-1000 emp.)
23.1%
33.3%
Enterprise
(> 1000 emp.)
15.4%
0%
Reviewers' Industry
BestNotes
Mental Health Care
50.0%
Hospital & Health Care
7.7%
Retail
3.8%
Pharmaceuticals
3.8%
Medical Practice
3.8%
Other
30.8%
ICANotes
Mental Health Care
50.0%
Staffing and Recruiting
10.0%
Renewables & Environment
10.0%
Non-Profit Organization Management
10.0%
Information Technology and Services
10.0%
Other
10.0%
Alternatives
BestNotes Alternatives
Epic
Add Epic
EHR Your Way
Add EHR Your Way
Carepatron
Add Carepatron
Birdeye
Add Birdeye
See all alternatives
ICANotes Alternatives
SimplePractice
Add SimplePractice
EHR Your Way
Add EHR Your Way
TherapyNotes
Add TherapyNotes
Oliva Health
Add Oliva Health
See all alternatives
Discussions
BestNotes Discussions
BestNotes has no discussions with answers
See all discussions
ICANotes Discussions
ICANotes has no discussions with answers
See all discussions
Ask BestNotes a Question
Contact BestNotes
Ask ICANotes a Question
Contact ICANotes
Spotlight Categories
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At a Glance
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BestNotes
ICANotes
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