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Compare Benepass and Forma 
At a Glance
Market Segments
Mid-Market (60.7% of reviews)
Enterprise (75.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Benepass
Star Rating
(170)4.8 out of 5
Market Segments
Mid-Market (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BenepassForma
Star Rating
(783)4.8 out of 5
Market Segments
Enterprise (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FormaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Forma excels in user satisfaction, with many praising its intuitive claims process. Users appreciate how easy it is to upload receipts and request reimbursements, often receiving approvals within a day, which enhances their overall experience.
- According to verified reviews, Benepass is recognized for its flexibility, allowing users to manage various expenses like commuter costs, meals, and wellness. However, some users have noted that the platform has become stricter with categorization, leading to occasional frustrations with item approvals.
- Users say that Forma's implementation process is notably quick and straightforward, with many highlighting the ease of setup and the ability to manage benefits without complexity. This has led to a high satisfaction rate among enterprise users, who make up a significant portion of its reviews.
- Reviewers mention that while Benepass is easy to use, especially with features like Touch Pay terminals, it may not offer the same level of administrative support as Forma. Users have expressed a desire for more responsive customer service when issues arise.
- G2 reviewers highlight that Forma's overall quality is reflected in its higher G2 Score, particularly in the Benefits Support category, where it outperforms Benepass. Users have shared positive experiences with customer support, noting quick responses and effective solutions.
- According to recent feedback, both platforms offer strong self-service options, but Benepass users have rated their self-service portal slightly higher. They appreciate the ease of accessing their accounts and managing funds, which contributes to a positive user experience.
Pricing
Entry-Level Pricing
Benepass
No pricing availableForma
No pricing availableFree Trial
Benepass
No trial information availableForma
No trial information availableRatings
Meets Requirements
9.6
143
9.7
647
Ease of Use
9.6
152
9.7
668
Ease of Setup
9.6
52
9.7
145
Ease of Admin
8.1
6
9.7
13
Quality of Support
9.6
128
9.6
544
Has the product been a good partner in doing business?
9.2
6
9.5
13
Product Direction (% positive)
9.3
147
9.4
666
Features by Category
Benefits Administration Platform Features
9.7
55
9.5
167
9.2
38
9.1
144
9.0
33
9.0
137
9.3
34
9.2
146
9.6
46
9.3
141
9.8
63
9.7
184
9.6
24
9.3
132
9.8
56
9.3
144
Benefits Administration Platform Features
9.7
55
9.5
167
9.2
38
9.1
144
9.0
33
9.0
137
9.3
34
9.2
146
9.6
46
9.3
141
9.8
63
9.7
184
9.6
24
9.3
132
9.7
43
9.6
139
9.8
56
9.3
144
9.5
23
9.0
121
9.8
21
9.1
123
9.8
37
9.3
130
Generative AI
8.9
9
Feature Not Available
8.8
10
Feature Not Available
8.9
9
Feature Not Available
Platform
8.9
33
9.0
134
8.9
25
8.8
125
9.1
27
9.0
131
9.6
45
9.2
138
9.7
63
9.7
157
9.9
60
9.5
135
9.7
42
9.3
135
9.6
50
9.6
146
Platform Basics
9.1
27
9.2
189
8.5
24
9.1
179
9.1
27
9.6
210
Platform Content
8.8
22
9.2
179
8.9
22
9.6
206
8.8
20
9.2
183
9.5
20
9.4
196
Platform Additional Functionality
9.7
22
9.3
188
9.4
19
9.3
172
8.4
19
9.0
172
Platform Performance
8.8
20
9.3
181
8.9
19
9.2
174
Generative AI
8.5
17
Feature Not Available
8.6
17
Feature Not Available
Analytics - Lifestyle Spending Account (LSA)
8.8
32
8.9
114
8.6
32
8.8
114
Platform - Lifestyle Spending Account (LSA)
9.2
35
9.2
116
8.5
33
9.1
115
8.8
33
8.9
112
9.3
33
9.3
112
Platform - Health Savings Account (HSA)
9.0
8
9.6
18
9.2
8
9.2
18
9.6
9
9.2
18
8.3
8
8.7
18
Data - Health Savings Account (HSA)
9.0
8
9.3
18
8.8
8
9.2
18
Categories
Categories
Shared Categories
Benepass and Forma are categorized as Lifestyle Spending Account (LSA), Benefits Administration, Health Savings Account (HSA), and Benefits Support
Unique Categories
Benepass has no unique categories
Forma has no unique categories
Reviews
Reviewers' Company Size
Benepass
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Forma
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.8%
Information Technology and Services
13.7%
Internet
8.3%
Health, Wellness and Fitness
5.4%
Real Estate
4.2%
Other
44.6%
Computer Software
24.8%
Information Technology and Services
21.8%
Semiconductors
4.5%
Automotive
4.5%
Computer & Network Security
4.4%
Other
40.0%
Discussions
What is Benepass used for?
1 Comment
Official Response from Benepass
Benepass is a platform that can deploy flexible benefits (such as a lifestyle spending account) and pre-tax accounts such as a FSA, HSA, Commuter account or...Read more
Benepass has no more discussions with answers
Forma has no discussions with answers
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