G2 reviewers report that Forma excels in overall user satisfaction, boasting a higher G2 Score compared to Benepass. Users appreciate its easy-to-use interface and the quick processing of claims, with one reviewer noting the fast response times from support when questions arise.
According to verified reviews, Forma's implementation process is praised for its simplicity, with users highlighting the intuitive onboarding experience. In contrast, while Benepass is also noted for being easy to implement, some users feel it doesn't match the seamlessness of Forma's setup.
Users say that Forma provides a more comprehensive Lifestyle Spending Account experience, with a G2 Score significantly higher than Benepass. Reviewers enjoy the variety of benefits offered, including unique items like vitamins, which enhance the overall value of the platform.
Reviewers mention that both platforms have user-friendly interfaces, but Benepass stands out for its real-time updates on reimbursement claims, making it easier for users to track their expenses. This feature is particularly appreciated by those managing HSA/FSA accounts.
According to recent user feedback, Forma's support quality is rated highly, with users noting the quick resolution of issues. In comparison, while Benepass also has a responsive support team, some users feel that the depth of support could be improved.
G2 reviewers highlight that both products are easy to navigate, but Forma's overall performance in areas like administrative ease and benefits record management is rated higher, indicating a smoother experience for HR teams managing employee benefits.
Pricing
Entry-Level Pricing
Benepass
No pricing available
Forma
No pricing available
Free Trial
Benepass
No trial information available
Forma
No trial information available
Ratings
Meets Requirements
9.6
142
9.7
641
Ease of Use
9.7
150
9.7
661
Ease of Setup
9.7
50
9.7
141
Ease of Admin
8.1
6
9.7
13
Quality of Support
9.6
128
9.6
538
Has the product been a good partner in doing business?
Benepass is a platform that can deploy flexible benefits (such as a lifestyle spending account) and pre-tax accounts such as a FSA, HSA, Commuter account or...Read more
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