Compare Benefitfocus and Justworks 
Featured Products
At a Glance
Market Segments
Enterprise (82.1% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
No pricing available
$8.00 1 Employee Per Month
Benefitfocus
Star Rating
(30)4.2 out of 5
Market Segments
Enterprise (82.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about BenefitfocusJustworks
Star Rating
(1,124)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$8.00 1 Employee Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Justworks excels in user experience, with many users highlighting its friendly and easy-to-use interface. In contrast, while Benefitfocus is noted for its user-friendliness, it doesn't quite match the seamlessness that Justworks offers, especially for new users.
- Users say that Justworks provides a quick and intuitive implementation process, making it easy to integrate with existing systems. Reviewers appreciate the seamless off-boarding from previous systems, whereas Benefitfocus users have expressed satisfaction with their relationship managers but have not emphasized the same level of ease in setup.
- According to verified reviews, Justworks stands out for its responsive customer support, with users noting quick email responses to inquiries. Benefitfocus users also appreciate their support team, but the volume of recent reviews suggests that Justworks has a more consistent track record in this area.
- Reviewers mention that Justworks offers significant time and cost-saving automation features, which are particularly beneficial for small businesses. Benefitfocus, while strong in reporting and data extraction, may not provide the same level of automation that Justworks users find advantageous.
- G2 reviewers highlight that Justworks has a higher overall satisfaction score, reflecting its ability to meet user needs effectively. Benefitfocus, while serving a larger enterprise market, has received mixed feedback regarding its adaptability to smaller business requirements.
- Users report that both platforms have strong enrollment planning features, but Justworks is praised for its flexibility and ease of use in this area, while Benefitfocus users appreciate the system's capabilities but have not highlighted it as a standout feature.
Pricing
Entry-Level Pricing
Benefitfocus
No pricing availableJustworks
Payroll
$8.00
1 Employee Per Month
$50/month + $8 Per Employee Per Month.
Pay your team on time, every time without all the hidden fees.
- Payroll for Salaried & Hourly Employees
- No-Fee Flexible Pay Cycles
- No-Fee Off-Cycle Payments
Free Trial
Benefitfocus
No trial information availableJustworks
Free Trial is available
Ratings
Meets Requirements
8.7
27
9.2
1,042
Ease of Use
8.9
26
9.4
1,062
Ease of Setup
8.0
23
9.3
830
Ease of Admin
8.6
25
9.2
571
Quality of Support
8.6
26
9.2
956
Has the product been a good partner in doing business?
8.8
24
9.2
568
Product Direction (% positive)
8.7
26
9.0
1,035
Features by Category
Core HR
Not enough data
8.9
397
Not enough data
8.9
399
Not enough data
7.8
290
Not enough data
8.5
372
Not enough data
8.9
390
Not enough data
9.1
404
Generative AI
Not enough data
Feature Not Available
Platform
7.7
21
7.6
592
7.9
15
7.6
553
8.5
9
7.7
533
8.7
21
8.8
653
8.7
21
9.2
651
8.2
18
8.7
578
7.7
21
8.2
636
8.2
21
8.7
641
Employee Self Service
Not enough data
9.4
643
|
Verified
Not enough data
9.1
622
|
Verified
Not enough data
8.8
539
Administration
Not enough data
9.1
631
|
Verified
Not enough data
8.8
581
|
Verified
Not enough data
9.6
643
|
Verified
Not enough data
8.7
541
|
Verified
Not enough data
9.2
599
|
Verified
Not enough data
8.6
492
|
Verified
Not enough data
8.9
554
|
Verified
Not enough data
8.9
486
Not enough data
8.9
490
Taxes
Not enough data
9.1
612
|
Verified
Not enough data
9.1
583
|
Verified
Not enough data
9.1
459
Integration
Not enough data
8.2
469
|
Verified
Not enough data
8.2
455
|
Verified
Not enough data
8.4
488
|
Verified
Not enough data
8.4
474
|
Verified
Platform
Not enough data
8.7
572
|
Verified
Not enough data
9.0
581
|
Verified
Not enough data
9.3
583
|
Verified
Not enough data
9.1
545
|
Verified
Benefits Administration Platform Features
8.5
22
9.0
567
9.0
22
9.0
560
7.9
21
8.1
474
8.5
16
8.7
553
Not enough data
8.8
515
9.2
22
9.1
553
9.3
15
9.0
518
9.0
18
8.7
480
Benefits Administration Platform Features
8.5
22
9.0
567
9.0
22
9.0
560
7.9
21
8.1
474
8.5
16
8.7
553
Not enough data
8.8
515
9.2
22
9.1
553
9.3
15
9.0
518
9.0
22
9.0
431
9.0
18
8.7
480
8.2
18
8.1
422
Not enough data
Feature Not Available
Not enough data
8.6
387
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.7
21
7.6
592
7.9
15
7.6
553
8.5
9
7.7
533
8.7
21
8.8
653
8.7
21
9.2
651
8.2
18
8.7
578
7.7
21
8.2
636
8.2
21
8.7
641
Compliance
Not enough data
8.8
215
Not enough data
Feature Not Available
Not enough data
8.7
185
Platform
Not enough data
9.1
210
Not enough data
9.0
208
Not enough data
9.1
214
Support
Not enough data
8.7
204
Not enough data
8.7
207
Not enough data
8.3
191
Not enough data
8.6
195
Not enough data
8.9
209
Not enough data
9.1
223
Not enough data
9.0
212
Processing
Not enough data
7.6
17
Not enough data
8.9
17
Not enough data
8.5
18
Not enough data
8.1
16
Compliance
Not enough data
8.6
18
Not enough data
8.3
17
Not enough data
8.5
16
Integration
Not enough data
8.7
17
Not enough data
8.9
15
Not enough data
7.9
16
Reporting
Not enough data
8.4
16
Not enough data
8.7
14
Not enough data
8.8
16
Platform Basics
Not enough data
8.5
45
Not enough data
9.1
49
Not enough data
8.7
45
Platform Performance
Not enough data
8.4
46
Not enough data
8.6
43
Platform Functionality
Not enough data
8.6
46
Not enough data
8.9
46
Not enough data
8.8
47
Platform Additional Functionality
Not enough data
9.1
46
Not enough data
8.3
44
Not enough data
8.3
43
Generative AI
Not enough data
Feature Not Available
Platform Basics
Not enough data
9.2
102
Not enough data
9.3
101
Platform Administration
Not enough data
8.0
93
Not enough data
9.0
102
Not enough data
8.4
101
Platform Payment Content
Not enough data
8.7
100
Not enough data
7.9
94
Not enough data
8.7
98
Compatability
Not enough data
7.4
90
Not enough data
7.7
94
Not enough data
7.2
89
Benefits
Not enough data
7.2
97
Not enough data
8.4
100
Core Functionality - Employer of Record (EOR)
Not enough data
Not enough data
AI Capabilities - Employer of Record (EOR)
Not enough data
Not enough data
Not enough data
Not enough data
Intermediate GEP features
Not enough data
7.9
12
Not enough data
8.3
12
Other GEP Features
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
7.7
13
Time Tracking
Not enough data
9.1
244
Not enough data
8.4
213
Not enough data
8.4
210
Client Invoicing
Not enough data
7.6
169
Not enough data
8.5
173
Not enough data
7.8
165
Mobile Time Tracking
Not enough data
8.6
217
Administration
Not enough data
8.5
178
Not enough data
8.7
173
Not enough data
8.9
182
Not enough data
8.8
173
Not enough data
9.0
184
Platform
Not enough data
8.7
183
Not enough data
8.1
162
Not enough data
8.2
155
Not enough data
9.1
185
Not enough data
8.7
175
Not enough data
7.9
156
Categories
Categories
Shared Categories
Benefitfocus and Justworks are categorized as Benefits Administration
Unique Categories
Benefitfocus has no unique categories
Justworks is categorized as PEO Providers, Time Tracking, Core HR, Payroll, Employer of Record (EOR), Contractor Payments, Contractor Management, Multi-Country Payroll, and Global Employment Platforms (GEP)
Reviews
Reviewers' Company Size
Benefitfocus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Justworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.3%
Education Management
7.1%
Higher Education
7.1%
Human Resources
7.1%
Insurance
7.1%
Other
57.1%
Computer Software
11.7%
Information Technology and Services
11.0%
Marketing and Advertising
7.0%
Non-Profit Organization Management
6.3%
Financial Services
5.6%
Other
58.5%
Discussions
Benefitfocus has no discussions with answers
Does Justworks have an app?
2 Comments
Official Response from Justworks
Yes, Justworks does have a mobile app! More information can be found here: https://help.justworks.com/hc/en-us/articles/6578817664539-Justworks-Mobile-App-Read more
What is Justworks used for?
1 Comment
Official Response from Justworks
Justworks is a multi-product platform for a small business' HR needs — automated payroll, benefits management, compliance, healthcare offerings, time...Read more
What are the features of payroll system?
1 Comment
Official Response from Justworks
Justworks Payroll-only product supports the following, and more:
— Payroll for Salaried & Hourly Employees
— Contractor Payments
— Flexible Pay...Read more
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