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Compare Benefitfocus and Justworks

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At a Glance
Benefitfocus
Benefitfocus
Star Rating
(30)4.2 out of 5
Market Segments
Enterprise (82.1% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Benefitfocus
Justworks
Justworks
Star Rating
(1,117)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$8.00 1 Employee Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Justworks excels in user experience, with many users highlighting its friendly and easy-to-use interface. In contrast, while Benefitfocus is noted for its user-friendliness, it doesn't quite match the seamlessness that Justworks offers, especially for new users.
  • Users say that Justworks provides a quick and intuitive implementation process, making it easy to integrate with existing systems. Reviewers appreciate the seamless off-boarding from previous systems, whereas Benefitfocus users have expressed satisfaction with their relationship managers but have not emphasized the same level of ease in setup.
  • According to verified reviews, Justworks stands out for its responsive customer support, with users noting quick email responses to inquiries. Benefitfocus users also appreciate their support team, but the volume of recent reviews suggests that Justworks has a more consistent track record in this area.
  • Reviewers mention that Justworks offers significant time and cost-saving automation features, which are particularly beneficial for small businesses. Benefitfocus, while strong in reporting and data extraction, may not provide the same level of automation that Justworks users find advantageous.
  • G2 reviewers highlight that Justworks has a higher overall satisfaction score, reflecting its ability to meet user needs effectively. Benefitfocus, while serving a larger enterprise market, has received mixed feedback regarding its adaptability to smaller business requirements.
  • Users report that both platforms have strong enrollment planning features, but Justworks is praised for its flexibility and ease of use in this area, while Benefitfocus users appreciate the system's capabilities but have not highlighted it as a standout feature.
Pricing
Entry-Level Pricing
Benefitfocus
No pricing available
Justworks
Payroll
$8.00
1 Employee Per Month
Browse all 4 pricing plans
Free Trial
Benefitfocus
No trial information available
Justworks
Free Trial is available
Ratings
Meets Requirements
8.7
27
9.2
1,037
Ease of Use
8.9
26
9.4
1,057
Ease of Setup
8.0
23
9.3
826
Ease of Admin
8.6
25
9.3
570
Quality of Support
8.6
26
9.2
952
Has the product been a good partner in doing business?
8.8
24
9.2
567
Product Direction (% positive)
8.7
26
9.0
1,030
Features by Category
Not enough data
8.5
724
Core HR
Not enough data
8.9
396
Not enough data
8.9
399
Not enough data
7.8
290
Not enough data
8.5
372
Not enough data
8.9
390
Not enough data
9.1
404
Generative AI
Not enough data
Feature Not Available
Platform
7.7
21
7.6
592
7.9
15
7.6
553
8.5
9
7.7
533
8.7
21
8.8
653
8.7
21
9.2
651
8.2
18
8.7
578
7.7
21
8.2
636
8.2
21
8.7
641
Not enough data
8.9
681
Employee Self Service
Not enough data
9.4
642
|
Verified
Not enough data
9.1
622
|
Verified
Not enough data
8.8
539
Administration
Not enough data
9.1
629
|
Verified
Not enough data
8.8
581
|
Verified
Not enough data
9.6
643
|
Verified
Not enough data
8.7
541
|
Verified
Not enough data
9.2
599
|
Verified
Not enough data
8.6
492
|
Verified
Not enough data
8.9
554
|
Verified
Not enough data
8.9
485
Not enough data
8.9
490
Taxes
Not enough data
9.1
610
|
Verified
Not enough data
9.1
583
|
Verified
Not enough data
9.1
459
Integration
Not enough data
8.2
469
|
Verified
Not enough data
8.2
455
|
Verified
Not enough data
8.4
488
|
Verified
Not enough data
8.4
474
|
Verified
Platform
Not enough data
8.7
572
|
Verified
Not enough data
9.0
581
|
Verified
Not enough data
9.3
582
|
Verified
Not enough data
9.1
545
|
Verified
Benefits AdministrationHide 31 FeaturesShow 31 Features
8.6
23
8.6
722
Benefits Administration Platform Features
8.5
22
9.0
567
9.0
22
9.0
560
7.9
21
8.1
474
8.5
16
8.7
553
Not enough data
8.8
515
9.2
22
9.1
553
9.3
15
9.0
518
9.0
18
8.7
480
Benefits Administration Platform Features
8.5
22
9.0
567
9.0
22
9.0
560
7.9
21
8.1
474
8.5
16
8.7
553
Not enough data
8.8
515
9.2
22
9.1
553
9.3
15
9.0
518
9.0
22
9.0
431
9.0
18
8.7
480
8.2
18
8.1
422
Not enough data
Feature Not Available
Not enough data
8.6
387
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.7
21
7.6
592
7.9
15
7.6
553
8.5
9
7.7
533
8.7
21
8.8
653
8.7
21
9.2
651
8.2
18
8.7
578
7.7
21
8.2
636
8.2
21
8.7
641
Not enough data
8.8
236
Compliance
Not enough data
8.8
215
Not enough data
Feature Not Available
Not enough data
8.7
185
Platform
Not enough data
9.1
210
Not enough data
9.0
208
Not enough data
9.1
214
Support
Not enough data
8.7
204
Not enough data
8.7
207
Not enough data
8.3
191
Not enough data
8.6
195
Not enough data
8.9
209
Not enough data
9.1
223
Not enough data
9.0
212
Not enough data
8.5
22
Processing
Not enough data
7.6
17
Not enough data
8.9
17
Not enough data
8.5
18
Not enough data
8.1
16
Compliance
Not enough data
8.6
18
Not enough data
8.3
17
Not enough data
8.5
16
Integration
Not enough data
8.7
17
Not enough data
8.9
15
Not enough data
7.9
16
Reporting
Not enough data
8.4
16
Not enough data
8.7
14
Not enough data
8.8
16
Not enough data
8.7
51
Platform Basics
Not enough data
8.5
45
Not enough data
9.1
49
Not enough data
8.7
45
Platform Performance
Not enough data
8.4
46
Not enough data
8.6
43
Platform Functionality
Not enough data
8.6
46
Not enough data
8.9
46
Not enough data
8.8
47
Platform Additional Functionality
Not enough data
9.1
46
Not enough data
8.3
44
Not enough data
8.3
43
Generative AI
Not enough data
Feature Not Available
Not enough data
8.7
105
Platform Basics
Not enough data
9.2
102
Not enough data
9.3
101
Platform Administration
Not enough data
8.0
93
Not enough data
9.0
102
Not enough data
8.4
101
Platform Payment Content
Not enough data
8.7
100
Not enough data
7.9
94
Not enough data
8.7
98
Employer of Record (EOR)Hide 5 FeaturesShow 5 Features
Not enough data
7.6
104
Compatability
Not enough data
7.4
90
Not enough data
7.7
94
Not enough data
7.2
89
Benefits
Not enough data
7.2
97
Not enough data
8.4
100
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Global Employment Platforms (GEP)Hide 5 FeaturesShow 5 Features
Not enough data
8.3
13
Intermediate GEP features
Not enough data
7.9
12
Not enough data
8.3
12
Other GEP Features
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
7.7
13
Not enough data
8.5
262
Time Tracking
Not enough data
9.1
244
Not enough data
8.4
213
Not enough data
8.4
210
Client Invoicing
Not enough data
7.6
169
Not enough data
8.5
173
Not enough data
7.8
165
Mobile Time Tracking
Not enough data
8.6
217
Administration
Not enough data
8.5
178
Not enough data
8.7
173
Not enough data
8.9
182
Not enough data
8.8
173
Not enough data
9.0
184
Platform
Not enough data
8.7
183
Not enough data
8.1
162
Not enough data
8.2
155
Not enough data
9.1
185
Not enough data
8.7
175
Not enough data
7.9
156
Categories
Categories
Shared Categories
Benefitfocus
Benefitfocus
Justworks
Justworks
Benefitfocus and Justworks are categorized as Benefits Administration
Reviews
Reviewers' Company Size
Benefitfocus
Benefitfocus
Small-Business(50 or fewer emp.)
0%
Mid-Market(51-1000 emp.)
17.9%
Enterprise(> 1000 emp.)
82.1%
Justworks
Justworks
Small-Business(50 or fewer emp.)
75.0%
Mid-Market(51-1000 emp.)
24.0%
Enterprise(> 1000 emp.)
1.0%
Reviewers' Industry
Benefitfocus
Benefitfocus
Retail
14.3%
Restaurants
7.1%
Music
7.1%
Insurance
7.1%
Human Resources
7.1%
Other
57.1%
Justworks
Justworks
Computer Software
11.7%
Information Technology and Services
11.0%
Marketing and Advertising
6.9%
Non-Profit Organization Management
6.3%
Financial Services
5.6%
Other
58.4%
Alternatives
Benefitfocus
Benefitfocus Alternatives
PlanSource
PlanSource
Add PlanSource
Workday HCM
Workday HCM
Add Workday HCM
bswift
bswift
Add bswift
ADP Workforce Now
Workforce Now
Add ADP Workforce Now
Justworks
Justworks Alternatives
Rippling
Rippling
Add Rippling
Gusto
Gusto
Add Gusto
Paychex
Paychex
Add Paychex
TriNet
TriNet
Add TriNet
Discussions
Benefitfocus
Benefitfocus Discussions
Monty the Mongoose crying
Benefitfocus has no discussions with answers
Justworks
Justworks Discussions
Does Justworks have an app?
2 Comments
Official Response from Justworks
Yes, Justworks does have a mobile app! More information can be found here: https://help.justworks.com/hc/en-us/articles/6578817664539-Justworks-Mobile-App-Read more
Does Boomr integrate with other software?
1 Comment
Official Response from Justworks Hours
Current integrations include: Gusto QuickBooks Online Xero Learn more about our integrations here: https://www.boomr.com/integrationsRead more
Does Boomr integrate with other software?
1 Comment
Official Response from Justworks Hours
Current integrations include: Gusto QuickBooks Online Xero Learn more about our integrations here: https://www.boomr.com/integrationsRead more