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Compare Benefitfocus and Empyrean 
At a Glance
Market Segments
Enterprise (82.1% of reviews)
Enterprise (90.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Benefitfocus
Star Rating
(30)4.2 out of 5
Market Segments
Enterprise (82.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about BenefitfocusEmpyrean
Star Rating
(10)4.4 out of 5
Market Segments
Enterprise (90.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EmpyreanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Benefitfocus excels in user-friendliness, particularly for administrators and employees. Users appreciate the intuitive design and ease of navigation, with one reviewer noting, "The system is very user friendly for admins and for employees."
- Users say that Empyrean stands out for its strong customer support and partnership approach. Reviewers highlight the helpfulness of the team, stating, "First off, the people at Empyrean are great to work with," which enhances the overall experience when addressing issues or implementing custom solutions.
- Reviewers mention that Benefitfocus offers robust reporting capabilities, making it easy to extract data and create custom reports. One user praised the flexibility of HSA tracking, saying, "The reports are great... the enrollment was very easy for newly eligible and open enrollments."
- According to verified reviews, Empyrean's implementation process is noted for its simplicity, with users expressing satisfaction with how quickly they could get up and running. One reviewer stated, "The implementation was easy and the customer support for our administrators and employees is excellent."
- G2 reviewers highlight that Benefitfocus has a slight edge in features related to benefits record management and enrollment planning, with users appreciating the high scores in these areas. One user remarked on the "fantastic" flexibility of the enrollment process.
- Users indicate that Empyrean shines in third-party carrier integration, receiving high praise for its seamless connections. Reviewers noted that this feature significantly streamlines benefits administration, with one stating, "Empyrean is always trying to improve the member experience and finding ways to improve their product."
Pricing
Entry-Level Pricing
Benefitfocus
No pricing availableEmpyrean
No pricing availableFree Trial
Benefitfocus
No trial information availableEmpyrean
No trial information availableRatings
Meets Requirements
8.7
27
9.1
9
Ease of Use
8.9
26
8.7
9
Ease of Setup
8.0
23
9.0
5
Ease of Admin
8.6
25
Not enough data
Quality of Support
8.6
26
8.9
9
Has the product been a good partner in doing business?
8.8
24
Not enough data
Product Direction (% positive)
8.7
26
8.7
9
Features by Category
Benefits Administration Platform Features
8.5
22
9.2
6
9.0
22
8.7
5
7.9
21
9.3
5
8.5
16
Feature Not Available
Not enough data
Not enough data
9.2
22
9.0
5
9.3
15
9.3
5
9.0
18
Not enough data
Benefits Administration Platform Features
8.5
22
9.2
6
9.0
22
8.7
5
7.9
21
9.3
5
8.5
16
Feature Not Available
Not enough data
Not enough data
9.2
22
9.0
5
9.3
15
9.3
5
9.0
22
8.3
5
9.0
18
Not enough data
8.2
18
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.7
21
Not enough data
7.9
15
Not enough data
8.5
9
Not enough data
8.7
21
Not enough data
8.7
21
Not enough data
8.2
18
Not enough data
7.7
21
Not enough data
8.2
21
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Benefitfocus and Empyrean are categorized as Benefits Administration
Reviews
Reviewers' Company Size
Benefitfocus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Empyrean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.3%
Restaurants
7.1%
Music
7.1%
Insurance
7.1%
Human Resources
7.1%
Other
57.1%
Oil & Energy
20.0%
Manufacturing
10.0%
Utilities
10.0%
Pharmaceuticals
10.0%
Media Production
10.0%
Other
40.0%
Discussions
Benefitfocus has no discussions with answers
Empyrean has no discussions with answers
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