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# Benefitfocus vs Empyrean Comparison - What are their main differences?

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BenefitfocusEmpyrean[+ Add Product](#)

Reviews

**Benefitfocus** [

4.2/5(30)

](https://www.g2.com/products/benefitfocus/reviews#reviews)

**Empyrean** [

4.4/5(11)

](https://www.g2.com/products/empyrean/reviews#reviews)

Pricing

**Benefitfocus**
No pricing available

**Empyrean**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Benefitfocus**
6 months

Based on 14 responses

**Empyrean**
Not enough reviews yet

Return on Investment

**Benefitfocus**
Not enough reviews yet

**Empyrean**
Not enough reviews yet

Perceived Cost

**Benefitfocus**
$$$$$

**Empyrean**
Not enough reviews yet

Average Discount

**Benefitfocus**
Not enough reviews yet

**Empyrean**
Not enough reviews yet

 ![Benefitfocus](https://images.g2crowd.com/uploads/product/hd_favicon/1d047ceb67f58b2a8fa1157333a7a4d4/benefitfocus.svg "Benefitfocus")

 ![Empyrean](https://images.g2crowd.com/uploads/product/hd_favicon/e102c1c9208dd1cab1bfe8503210e16e/empyrean.svg "Empyrean")

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Pros & Cons

**Benefitfocus**
Not enough data

**Empyrean**
[
Benefits Management (1)
](https://www.g2.com/products/empyrean/reviews?filters%5Bsentiment_snippet%5D=2448660&qs=pros-and-cons#reviews)[
Customer Support (1)
](https://www.g2.com/products/empyrean/reviews?filters%5Bsentiment_snippet%5D=2448674&qs=pros-and-cons#reviews)[
Feature Limitations (1)
](https://www.g2.com/products/empyrean/reviews?filters%5Bsentiment_snippet%5D=2448712&qs=pros-and-cons#reviews)[
Integration Issues (1)
](https://www.g2.com/products/empyrean/reviews?filters%5Bsentiment_snippet%5D=2448654&qs=pros-and-cons#reviews)

Screenshots

**Benefitfocus**
 ![Benefitfocus screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1329008/Ben-Admin-Home-Laptop-BP.png)

**Empyrean**
No screenshot available

Ratings

Meets Requirements

**Benefitfocus**

8.7

8.727

**Empyrean**

9.1

9.19

Ease of Use

**Benefitfocus**

8.9

8.926

**Empyrean**

8.7

8.79

Ease of Setup

**Benefitfocus**

8.0

8.023

**Empyrean**

9.0

9.05

Ease of Admin

**Benefitfocus**

8.6

8.625

**Empyrean**
Not enough data

Quality of Support

**Benefitfocus**

8.6

8.626

**Empyrean**

8.9

8.99

Has the product been a good partner in doing business?

**Benefitfocus**

8.8

8.824

**Empyrean**
Not enough data

Product Direction (% positive)

**Benefitfocus**

8.7

8.726

**Empyrean**

8.7

8.79

Features

Benefits Administration[Hide 135 FeaturesShow 135 Features](javascript:void(0);)

8.6

23

9.0

6

Benefits Administration Platform Features

Benefits Record Management

8.5

22

9.2(won by 0.7)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Enrollment Planning

9.0(won by 0.3)

22

8.7

5

Third-Party Carrier Integration

7.9

21

9.3(won by 1.4)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Self-Service Portal

9.2(won by 0.2)

22

9.0

5

Regulatory Compliance

9.3(tied score)

15

9.3(tied score)

5

Document Management

8.5(won by default)

16

Feature Not Available

Mobile Benefits Access

9.0(won by default)

18

Not enough data

Total Compensation Statements

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Deduction Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Compensation Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Retirement Plan Management

Not enough data

Not enough data

Provider Management

Not enough data

Not enough data

Online Benefits Enrollment

Not enough data

Not enough data

Employee Portal

Not enough data

Not enough data

Benefits Administration Platform Features

Benefits Record Management

8.5

22

9.2(won by 0.7)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Enrollment Planning

9.0(won by 0.3)

22

8.7

5

Third-Party Carrier Integration

7.9

21

9.3(won by 1.4)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Self-Service Portal

9.2(won by 0.2)

22

9.0

5

Regulatory Compliance

9.3(tied score)

15

9.3(tied score)

5

Benefits Dashboards

9.0(won by 0.7)

22

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

5

Document Management

8.5(won by default)

16

Feature Not Available

Mobile Benefits Access

9.0(won by default)

18

Not enough data

Integrations / APIs

8.2(won by default)

18

Not enough data

Total Compensation Statements

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

Mobility

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Feature Not Available

AI Text Summarization

Not enough data

Feature Not Available

AI Image-to-Text

Not enough data

Feature Not Available

Generative AI

Not enough data

Not enough data

Additional Functionality

ACA Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Vacation/Leave Tracking

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Leave Tracking

Not enough data

Not enough data

COBRA Administration

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Time Off Requests

Not enough data

Not enough data

Employee Benefits Administration

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Sick Leave Tracking

Not enough data

Not enough data

Life Insurance Administration

Not enough data

Not enough data

Health Insurance Administration

Not enough data

Not enough data

Benefits Administration Outsourcing

Not enough data

Not enough data

Disability Insurance Administration

Not enough data

Not enough data

Attendance Tracking

Not enough data

Not enough data

Applicant Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

FMLA Administration

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Employee Onboarding

Not enough data

Not enough data

HSA/FSA Administration

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Platform

Customization 

7.7(won by default)

21

Not enough data

Integration APIs

7.9(won by default)

15

Not enough data

Internationalization

8.5(won by default)

9

Not enough data

User, Role, and Access Management

8.7(won by default)

21

Not enough data

Activity Dashboard

8.2(won by default)

21

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Benefits Dashboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Orientation Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Help Desk Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Initiative Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Community Management

Not enough data

Not enough data

Employee Referral Management

Not enough data

Not enough data

Candidate Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Advertising Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Compensation Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Job Application Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Competency Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Evaluation Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Show 1 feature category with incomplete data

Benefits Support[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

Not enough data

Platform Basics

Reporting

Not enough data

Not enough data

Interoperability

Not enough data

Not enough data

Performance

Not enough data

Not enough data

Platform Content

Enrollment Planning

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Education

Not enough data

Not enough data

Benefits Record Management

Not enough data

Not enough data

Platform Additional Functionality

Mobility

Not enough data

Not enough data

Regulatory Compliance

Not enough data

Not enough data

Third-Party Carrier Integration

Not enough data

Not enough data

Platform Performance

Reporting

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Feature Not Available

AI Text Summarization

Not enough data

Feature Not Available

User Insights

Reviewers' Company Size

[![Benefitfocus](https://images.g2crowd.com/uploads/product/hd_favicon/1d047ceb67f58b2a8fa1157333a7a4d4/benefitfocus.svg "Benefitfocus")](https://www.g2.com/products/benefitfocus/reviews)

Benefitfocus

Small-Business(50 or fewer emp.)

0%

Mid-Market(51-1000 emp.)

17.9%

Enterprise(\> 1000 emp.)

82.1%

[![Empyrean](https://images.g2crowd.com/uploads/product/hd_favicon/e102c1c9208dd1cab1bfe8503210e16e/empyrean.svg "Empyrean")](https://www.g2.com/products/empyrean/reviews)

Empyrean

Small-Business(50 or fewer emp.)

9.1%

Mid-Market(51-1000 emp.)

0%

Enterprise(\> 1000 emp.)

90.9%

Small-Business

(50 or fewer emp.)

0%

9.1%

Mid-Market

(51-1000 emp.)

17.9%

0%

Enterprise

(\> 1000 emp.)

82.1%

90.9%

Reviewers' Industry

[![Benefitfocus](https://images.g2crowd.com/uploads/product/hd_favicon/1d047ceb67f58b2a8fa1157333a7a4d4/benefitfocus.svg "Benefitfocus")](https://www.g2.com/products/benefitfocus/reviews)
Benefitfocus

Retail

14.3%

Education Management

7.1%

Higher Education

7.1%

Human Resources

7.1%

Insurance

7.1%

Other

57.1%

[![Empyrean](https://images.g2crowd.com/uploads/product/hd_favicon/e102c1c9208dd1cab1bfe8503210e16e/empyrean.svg "Empyrean")](https://www.g2.com/products/empyrean/reviews)
Empyrean

Oil & Energy

20.0%

Manufacturing

10.0%

Utilities

10.0%

Pharmaceuticals

10.0%

Media Production

10.0%

Other

40.0%

FAQs

## Benefitfocus vs Empyrean FAQs

Generated using AI

Last updated: August 17, 2026

### What is the difference between Benefitfocus vs Empyrean?

Empyrean stands out for higher reviewer satisfaction on setup, support, and requirements fit, while Benefitfocus is noted for its document management feature.

| [Benefitfocus](https://www.g2.com/products/benefitfocus/reviews) | [Empyrean](https://www.g2.com/products/empyrean/reviews) |
| --- | --- |
| 4.2/5 (30 reviews) | 4.4/5 (11 reviews) |
| — | — |
| 8.0 | 9.0 |
| 8.6 | 8.9 |
| Document Management | Benefits Management |

### How do the pricing models of Benefitfocus and Empyrean compare?

Empyrean is rated higher for price satisfaction, with reviewers noting reasonable administration fees, while Benefitfocus receives less recent value feedback.

- **Benefitfocus:** Recent reviews do not highlight pricing or value as a standout strength or weakness.
- **Empyrean:** Reviewers describe administration fees as very reasonable compared to other vendors, though some mention higher project costs for extra services.
- **Switching reasons:** Recent Empyrean reviewers cite switching for improved support and expertise in benefits administration.

### What are the best alternatives to Benefitfocus and Empyrean?

The top three alternatives to Benefitfocus and Empyrean are Workforce Now, PlanSource, and Dayforce.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Benefitfocus](https://www.g2.com/products/benefitfocus/reviews) | 4.2/5 (30 reviews) | — | — | Document Management |
| [Empyrean](https://www.g2.com/products/empyrean/reviews) | 4.4/5 (11 reviews) | — | Administration fees described as reasonable; project costs can be extra | Benefits Management |
| [Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) | 4.2/5 (4326 reviews) | Mid-Market | — | — |
| [PlanSource](https://www.g2.com/products/plansource/reviews) | 4.0/5 (153 reviews) | Mid-Market | — | — |
| [Dayforce](https://www.g2.com/products/dayforce/reviews) | 4.2/5 (960 reviews) | Mid-Market | — | — |

### Which Benefits Administration features should I prioritize when comparing Benefitfocus and Empyrean?

Buyers should prioritize Ease of Setup, Quality of Support, Meets Requirements, Document Management, and Reporting when comparing Benefitfocus and Empyrean.

- **Ease of Setup:** Benefitfocus scores 8.0; Empyrean scores 9.0.
- **Quality of Support:** Benefitfocus scores 8.6; Empyrean scores 8.9.
- **Meets Requirements:** Benefitfocus scores 8.7; Empyrean scores 9.1.
- **Document Management:** Only Benefitfocus offers this feature.
- **Reporting:** Both products have reviewer feedback on reporting, with Empyrean receiving recent requests for more modern analytics dashboards and enhanced self-service reporting.

### What are the pros and cons of Benefitfocus vs Empyrean?

Empyrean's headline strength is benefits management and support, while Benefitfocus is recognized for document management and user-friendly enrollment.

- **Benefitfocus strengths:** Reviewers highlight document management, user-friendly enrollment, customizable communication portals, and strong reporting tools.
- **Benefitfocus trade-offs:** Some reviewers report inconsistent support experiences, technical glitches, and challenges with vendor feed setup.
- **Empyrean strengths:** Benefits management, customer support, ease of use, efficiency, intuitive navigation, and strong issue resolution (each with all-time mention count: 1).
- **Empyrean trade-offs:** Reviewers note feature limitations, integration issues, missing features, reporting limitations, and occasional call center inconsistency (each with all-time mention count: 1).

### Is Benefitfocus or Empyrean better for small businesses?

Empyrean is the better fit for small businesses, as recent reviews highlight its support for streamlined benefits teams and ease of setup.

- **Benefitfocus:** No data available on small-business segment share or recent small-business reviewer sentiment.
- **Empyrean:** Recent reviewers describe Empyrean as enabling small, strategic benefits teams and providing high-touch support for administrators and employees.

### Which Benefits Administration platform has better integrations?

Benefitfocus and Empyrean are at parity for integrations, as neither product has recent reviewer-cited integration strengths or named third-party tools.

- **Benefitfocus:** No recent reviews mention specific integrations.
- **Empyrean:** No recent reviews mention specific integrations.

### How do Benefitfocus and Empyrean compare on customer support?

Empyrean and Benefitfocus are at near-parity on Quality of Support, with Empyrean scoring 8.9 and Benefitfocus 8.6.

- **Benefitfocus:** Reviewers describe support as helpful and knowledgeable, though some report inconsistent experiences and slow case resolution.
- **Empyrean:** Reviewers consistently highlight responsive, knowledgeable support and strong client service, with occasional mention of call center inconsistency.

### Which is easier to implement, Benefitfocus or Empyrean?

Empyrean is rated higher for Ease of Setup with a score of 9.0 versus Benefitfocus at 8.0.

- **Benefitfocus:** Reviewers describe setup as generally straightforward, with positive experiences for both administrators and employees, but note occasional challenges with vendor feed setup and technical support.
- **Empyrean:** Reviewers consistently report easy and timely implementation, strong project management, and high-touch support during setup.

### Which product has better Reporting?

Benefitfocus is favored for Reporting, as reviewers highlight its reporting tools and custom report support, while Empyrean receives requests for more modern analytics and self-service reporting.

- **Benefitfocus:** Reviewers praise reporting features, ease of extracting data, and willingness to help with custom reports; reporting is a frequently cited strength.
- **Empyrean:** Recent reviews request enhanced analytics dashboards and self-service reporting; reporting limitations are noted as a trade-off (all-time mention count: 1).

Alternatives

**Benefitfocus Alternatives**

 ![PlanSource](https://images.g2crowd.com/uploads/product/hd_favicon/367178ae71554c2df77d7a906601b780/plansource.svg "PlanSource")

[
PlanSource
](/products/plansource/reviews)

 ![bswift](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a267acd91f651267fa158a784a3f1e8a/bswift.jpeg "bswift")

[
bswift
](/products/bswift/reviews)

 ![Workday HCM](https://images.g2crowd.com/uploads/product/hd_favicon/606c76b1813abca2e96fde9dc8fa51ec/workday-hcm.svg "Workday HCM")

[
Workday HCM
](/products/workday-hcm/reviews)

 ![ADP Workforce Now](https://images.g2crowd.com/uploads/product/hd_favicon/1487565767/adp-workforce-now.svg "ADP Workforce Now")

[
Workforce Now
](/products/adp-workforce-now/reviews)

**Empyrean Alternatives**

 ![ADP Workforce Now](https://images.g2crowd.com/uploads/product/hd_favicon/1487565767/adp-workforce-now.svg "ADP Workforce Now")

[
Workforce Now
](/products/adp-workforce-now/reviews)

 ![Dayforce](https://images.g2crowd.com/uploads/product/hd_favicon/58e9bb3491baf83319e938eb859afea1/dayforce.svg "Dayforce")

[
Dayforce
](/products/dayforce/reviews)

 ![Workday HCM](https://images.g2crowd.com/uploads/product/hd_favicon/606c76b1813abca2e96fde9dc8fa51ec/workday-hcm.svg "Workday HCM")

[
Workday HCM
](/products/workday-hcm/reviews)

 ![Ease](https://images.g2crowd.com/uploads/product/hd_favicon/468524110e70d528f383b369488a7407/employee-navigator-ease.svg "Ease")

[
Ease
](/products/employee-navigator-ease/reviews)