# Benefitfocus vs Employee Navigator Comparison - What are their main differences? At a Glance Star Rating **Benefitfocus** [ 4.2/5(30) ](https://www.g2.com/products/benefitfocus/reviews#reviews) **Employee Navigator** [ 4.6/5(165) ](https://www.g2.com/products/employee-navigator/reviews#reviews) Market Segments **Benefitfocus** Enterprise (82.1% of reviews) **Employee Navigator** Small-Business (50.3% of reviews) Pros & Cons **Benefitfocus** Not enough data **Employee Navigator** [ Ease of Use (20) ](https://www.g2.com/products/employee-navigator/reviews?filters%5Bsentiment_snippet%5D=1733554&qs=pros-and-cons#reviews)[ Helpful (10) ](https://www.g2.com/products/employee-navigator/reviews?filters%5Bsentiment_snippet%5D=1734553&qs=pros-and-cons#reviews)[ Inadequate Reporting (4) ](https://www.g2.com/products/employee-navigator/reviews?filters%5Bsentiment_snippet%5D=1733697&qs=pros-and-cons#reviews)[ Learning Curve (4) ](https://www.g2.com/products/employee-navigator/reviews?filters%5Bsentiment_snippet%5D=1733029&qs=pros-and-cons#reviews) Entry-Level Pricing **Benefitfocus** No pricing available **Employee Navigator** **Contact Us** Per Year ## Benefitfocus vs Employee Navigator When assessing the two solutions, reviewers found them equally easy to use. However, Employee Navigator is easier to set up and administer. Reviewers also preferred doing business with Employee Navigator overall. - Reviewers felt that Employee Navigator meets the needs of their business better than Benefitfocus. - When comparing quality of ongoing product support, reviewers felt that Employee Navigator is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Employee Navigator over Benefitfocus. Pricing Entry-Level Pricing **Benefitfocus** Benefitfocus No pricing available **Employee Navigator** Employee Navigator Enhanced Contact Us Per Year - Online enrollment
 - Carrier, payroll & TPA integrations
 - Enrollment forms library

 [Browse all 4 pricing plans](/products/employee-navigator/pricing) Free Trial **Benefitfocus** Benefitfocus No trial information available **Employee Navigator** Employee Navigator No trial information available Ratings Meets Requirements 8.7 27 8.9 148 Ease of Use 8.9 26 8.9 149 Ease of Setup 8.0 23 8.6 126 Ease of Admin 8.6 25 9.0 124 Quality of Support 8.6 26 9.0 140 Has the product been a good partner in doing business? 8.8 24 9.4 121 Product Direction (% positive) 8.7 26 9.1 145 Features by Category Core HR[Hide 120 FeaturesShow 120 Features](javascript:void(0);) Not enough data 8.2 118 Core HR Organization Management Not enough data 8.8(won by default) 27 Time, Attendance, and PTO Not enough data 6.8(won by default) 29 Salary Structures Not enough data 8.2(won by default) 24 Compliance Not enough data 8.4(won by default) 26 Benefits Administration Not enough data 9.5(won by default) 30 Goal Management Not enough data Not enough data Benefits Management Not enough data Not enough data Employee Management Not enough data Not enough data Workflow Management Not enough data Not enough data HR Management Not enough data Not enough data Recruitment Management Not enough data Not enough data Payroll Management Not enough data Not enough data Compliance Management Not enough data Not enough data Document Management Not enough data Not enough data Calendar Management Not enough data Not enough data Performance Management Not enough data Not enough data Time Off Management Not enough data Not enough data Compensation Management Not enough data Not enough data Training Management Not enough data Not enough data Timesheet Management Not enough data Not enough data Talent Management Not enough data Not enough data Commission Management Not enough data Not enough data Expense Management Not enough data Feature Not Available Generative AI AI Text Summarization Not enough data 7.7(won by default) 14 Generative AI Not enough data Not enough data Additional Functionality Reminders Not enough data Not enough data Applicant Tracking Not enough data Not enough data Time & Attendance Not enough data Not enough data Predictive Analytics Not enough data Not enough data Learning & Development Not enough data Not enough data Employee Database Not enough data Not enough data Employee Engagement Not enough data Not enough data Self Service Portal Not enough data Not enough data Sick Leave Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Mobile App Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Onboarding Not enough data Not enough data Customizable Reports Not enough data Not enough data 360 Degree Feedback Not enough data Not enough data Customizable Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Succession Planning Not enough data Not enough data Data Import/Export Not enough data Not enough data Approval Process Control Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Offboarding Not enough data Not enough data Employee Profiles Not enough data Not enough data For Cloud Not enough data Not enough data Employee Training Not enough data Not enough data Time Off Requests Not enough data Not enough data Platform Customization 7.7(won by 0.1) 21 7.6 92 Integration APIs 7.9 15 8.2(won by 0.3) 92 User, Role, and Access Management 8.7 21 8.9(won by 0.2) 94 Activity Dashboard 8.2 21 8.8(won by 0.6) 92 Activity Dashboard Not enough data Not enough data Mobile Access Not enough data Not enough data Activity Dashboard Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Feedback Management Not enough data Not enough data Action Management Not enough data Not enough data Mobile Access Not enough data Not enough data Activity Dashboard Not enough data Not enough data Benefits Dashboard Not enough data Not enough data Activity Dashboard Not enough data Not enough data Feedback Management Not enough data Not enough data Performance Management Not enough data Not enough data Recruitment Management Not enough data Not enough data Compliance Management Not enough data Not enough data Training Management Not enough data Not enough data Calendar Management Not enough data Not enough data Employee Management Not enough data Not enough data Orientation Workflow Management Not enough data Not enough data Task Management Not enough data Not enough data HR Management Not enough data Not enough data Help Desk Management Not enough data Not enough data Mobile Access Not enough data Not enough data Payroll Management Not enough data Not enough data Document Management Not enough data Not enough data Job Description Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Mobile Access Not enough data Not enough data Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Assessment Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Activity Dashboard Not enough data Not enough data Mobile Access Not enough data Not enough data Third-Party Integration Not enough data Not enough data Initiative Management Not enough data Not enough data Workflow Management Not enough data Not enough data Community Management Not enough data Not enough data Employee Referral Management Not enough data Not enough data Candidate Management Not enough data Not enough data Workflow Management Not enough data Not enough data Communication Management Not enough data Not enough data Advertising Management Not enough data Not enough data Application Management Not enough data Not enough data Email Management Not enough data Not enough data Job Management Not enough data Not enough data Discount Management Not enough data Not enough data Pipeline Management Not enough data Not enough data File Management Not enough data Not enough data Job Management Not enough data Not enough data Data Storage Management Not enough data Not enough data Compensation Management Not enough data Not enough data Employee Management Not enough data Not enough data Job Application Management Not enough data Not enough data HR Management Not enough data Not enough data Competency Management Not enough data Not enough data Performance Management Not enough data Not enough data Compliance Management Not enough data Not enough data Job Description Management Not enough data Not enough data Evaluation Management Not enough data Not enough data User Management Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Internationalization 8.5(won by default) 9 Feature Not Available Benefits Administration[Hide 135 FeaturesShow 135 Features](javascript:void(0);) 8.6 23 Not enough data Benefits Administration Platform Features Benefits Record Management 8.5 22 9.2(won by 0.7) 122 Enrollment Planning 9.0(tied score) 22 9.0(tied score) 119 Third-Party Carrier Integration 7.9 21 8.4(won by 0.5) 110 Document Management 8.5(won by 0.3) 16 8.2 111 Total Compensation Statements Not enough data 7.9(won by default) 99 Self-Service Portal 9.2(won by 0.4) 22 8.8 113 Regulatory Compliance 9.3(won by 1.0) 15 8.3 106 Mobile Benefits Access 9.0(won by 1.1) 18 7.9 97 Timesheet Management Not enough data Not enough data Payroll Management Not enough data Not enough data Performance Management Not enough data Not enough data Recruitment Management Not enough data Not enough data Compliance Management Not enough data Not enough data Deduction Management Not enough data Not enough data Training Management Not enough data Not enough data Employee Management Not enough data Not enough data Compensation Management Not enough data Not enough data HR Management Not enough data Not enough data Workflow Management Not enough data Not enough data Attendance Management Not enough data Not enough data Retirement Plan Management Not enough data Not enough data Provider Management Not enough data Not enough data Online Benefits Enrollment Not enough data Not enough data Employee Portal Not enough data Not enough data Benefits Administration Platform Features Benefits Record Management 8.5 22 9.2(won by 0.7) 122 Enrollment Planning 9.0(tied score) 22 9.0(tied score) 119 Third-Party Carrier Integration 7.9 21 8.4(won by 0.5) 110 Document Management 8.5(won by 0.3) 16 8.2 111 Total Compensation Statements Not enough data 7.9(won by default) 99 Self-Service Portal 9.2(won by 0.4) 22 8.8 113 Regulatory Compliance 9.3(won by 1.0) 15 8.3 106 Benefits Dashboards 9.0(won by 0.1) 22 8.9 98 Mobile Benefits Access 9.0(won by 1.1) 18 7.9 97 Integrations / APIs 8.2 18 8.3(won by 0.1) 104 Internationalization Not enough data 7.6(won by default) 65 Mobility Not enough data 7.9(won by default) 67 Generative AI AI Text Generation Not enough data 7.2(won by default) 66 AI Text Summarization Not enough data 7.7(won by default) 66 AI Image-to-Text Not enough data 7.0(won by default) 63 Generative AI Not enough data Not enough data Additional Functionality ACA Reporting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Vacation/Leave Tracking Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Reminders Not enough data Not enough data Leave Tracking Not enough data Not enough data COBRA Administration Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Employee Database Not enough data Not enough data Time Off Requests Not enough data Not enough data Employee Benefits Administration Not enough data Not enough data Configurable Workflow Not enough data Not enough data Sick Leave Tracking Not enough data Not enough data Life Insurance Administration Not enough data Not enough data Health Insurance Administration Not enough data Not enough data Benefits Administration Outsourcing Not enough data Not enough data Disability Insurance Administration Not enough data Not enough data Attendance Tracking Not enough data Not enough data Applicant Tracking Not enough data Not enough data Customizable Reports Not enough data Not enough data FMLA Administration Not enough data Not enough data Document Storage Not enough data Not enough data Employee Onboarding Not enough data Not enough data HSA/FSA Administration Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Platform Customization 7.7(won by 0.1) 21 7.6 92 Integration APIs 7.9 15 8.2(won by 0.3) 92 User, Role, and Access Management 8.7 21 8.9(won by 0.2) 94 Activity Dashboard 8.2 21 8.8(won by 0.6) 92 Activity Dashboard Not enough data Not enough data Mobile Access Not enough data Not enough data Activity Dashboard Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Feedback Management Not enough data Not enough data Action Management Not enough data Not enough data Mobile Access Not enough data Not enough data Activity Dashboard Not enough data Not enough data Benefits Dashboard Not enough data Not enough data Activity Dashboard Not enough data Not enough data Feedback Management Not enough data Not enough data Performance Management Not enough data Not enough data Recruitment Management Not enough data Not enough data Compliance Management Not enough data Not enough data Training Management Not enough data Not enough data Calendar Management Not enough data Not enough data Employee Management Not enough data Not enough data Orientation Workflow Management Not enough data Not enough data Task Management Not enough data Not enough data HR Management Not enough data Not enough data Help Desk Management Not enough data Not enough data Mobile Access Not enough data Not enough data Payroll Management Not enough data Not enough data Document Management Not enough data Not enough data Job Description Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Mobile Access Not enough data Not enough data Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Assessment Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Activity Dashboard Not enough data Not enough data Mobile Access Not enough data Not enough data Third-Party Integration Not enough data Not enough data Initiative Management Not enough data Not enough data Workflow Management Not enough data Not enough data Community Management Not enough data Not enough data Employee Referral Management Not enough data Not enough data Candidate Management Not enough data Not enough data Workflow Management Not enough data Not enough data Communication Management Not enough data Not enough data Advertising Management Not enough data Not enough data Application Management Not enough data Not enough data Email Management Not enough data Not enough data Job Management Not enough data Not enough data Discount Management Not enough data Not enough data Pipeline Management Not enough data Not enough data File Management Not enough data Not enough data Job Management Not enough data Not enough data Data Storage Management Not enough data Not enough data Compensation Management Not enough data Not enough data Employee Management Not enough data Not enough data Job Application Management Not enough data Not enough data HR Management Not enough data Not enough data Competency Management Not enough data Not enough data Performance Management Not enough data Not enough data Compliance Management Not enough data Not enough data Job Description Management Not enough data Not enough data Evaluation Management Not enough data Not enough data User Management Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Internationalization 8.5(won by default) 9 Feature Not Available ## Benefitfocus vs Employee Navigator FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Benefitfocus vs Employee Navigator? Employee Navigator stands out for higher reviewer satisfaction and small-business focus, while Benefitfocus is more enterprise-oriented with internationalization capabilities. | | [Benefitfocus](https://www.g2.com/products/benefitfocus/reviews) | [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.2/5 (30 reviews) | 4.6/5 (164 reviews) | | Largest Segment | Enterprise | Small-Business | | Ease of Setup score | 8.0 | 8.6 | | Quality of Support score | 8.6 | 9.0 | | Top Reviewer-Cited Strength | Internationalization | Ease of Use (20 all-time mentions) | ### How do the pricing models of Benefitfocus and Employee Navigator compare? Employee Navigator is rated higher for value, with reviewers consistently citing cost-efficiency and satisfaction with pricing. - **Benefitfocus:** Reviewers describe the platform as helpful and user-friendly, but do not highlight pricing as a key strength. - **Employee Navigator:** Reviewers frequently mention cost-efficiency and satisfaction with the value provided, especially for small businesses. ### What are the best alternatives to Benefitfocus and Employee Navigator? Rippling, PlanSource, and bswift are the top three G2-ranked alternatives to Benefitfocus and Employee Navigator. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Benefitfocus](https://www.g2.com/products/benefitfocus/reviews) | 4.2/5 (30 reviews) | Enterprise | — | Internationalization | | [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) | 4.6/5 (164 reviews) | Small-Business | Cost-efficient | Ease of Use (20 all-time mentions) | | [Rippling](https://www.g2.com/products/rippling/reviews) | 4.8/5 (13,255 reviews) | Mid-Market | — | — | | [PlanSource](https://www.g2.com/products/plansource/reviews) | 4.0/5 (153 reviews) | Mid-Market | — | — | | [bswift](https://www.g2.com/products/bswift/reviews) | 3.8/5 (31 reviews) | Enterprise | — | — | ### Which Benefits Administration features should I prioritize when comparing Benefitfocus and Employee Navigator? Buyers should prioritize Ease of Use, Integrations, Quality of Support, Benefits Administration, and Internationalization when comparing Benefitfocus and Employee Navigator. - **Ease of Use:** Both products score 8.9; Employee Navigator has 20 all-time mentions for ease of use. - **Integrations:** Employee Navigator is cited for integrations with Paylocity (5 all-time mentions) and G&A Partners. - **Quality of Support:** Benefitfocus scores 8.6, Employee Navigator 9.0. - **Benefits Administration:** Both products are rated highly, with Employee Navigator receiving frequent positive mentions for efficiency and simplicity. - **Internationalization:** Benefitfocus offers internationalization, which is not cited for Employee Navigator. ### What are the pros and cons of Benefitfocus vs Employee Navigator? Employee Navigator's headline strength is ease of use, while Benefitfocus is noted for internationalization and enterprise capabilities. - **Benefitfocus strengths:** Internationalization, strong reporting, and user-friendly platform for admins and employees. - **Benefitfocus trade-offs:** Reviewers note inconsistent support experiences and challenges with technical support and case resolution. - **Employee Navigator strengths:** Ease of use (20 all-time mentions), helpfulness (10), customer support (9), easy integration (8), intuitive navigation (7), and efficiency (6). - **Employee Navigator trade-offs:** Some reviewers mention a dated interface, reporting limitations, and occasional integration challenges with certain payroll or carrier systems. ### Is Benefitfocus or Employee Navigator better for small businesses? Employee Navigator is the better fit for small businesses, with the majority of reviewers and the largest segment in this category. - **Benefitfocus:** Largest segment is Enterprise; reviewers highlight suitability for larger organizations and complex needs. - **Employee Navigator:** Largest segment is Small-Business; reviewers consistently cite ease of use, cost-efficiency, and time savings for small teams. ### Which Benefits Administration platform has better integrations? Employee Navigator is favored by reviewers for integrations, especially with payroll and carrier systems. - **Benefitfocus:** Reviewers mention payroll system integrations, but no specific third-party tools are cited with all-time counts. - **Employee Navigator:** Integrations with Paylocity (5 all-time mentions) and G&A Partners are frequently cited, with 8 all-time mentions for integrations overall. ### How do Benefitfocus and Employee Navigator compare on customer support? Employee Navigator leads Benefitfocus on Quality of Support by a margin of 0.4 points, indicating a material difference in reviewer satisfaction. - **Benefitfocus:** Reviewers report mixed support experiences, with some citing slow case resolution and inconsistent account management. - **Employee Navigator:** Reviewers consistently praise customer support, noting responsiveness, helpfulness, and knowledgeable staff (9 all-time mentions for customer support). ### Which is easier to implement, Benefitfocus or Employee Navigator? Employee Navigator scores 0.6 points higher than Benefitfocus on Ease of Setup, indicating a smoother implementation experience. - **Benefitfocus:** Reviewers describe setup as manageable but note challenges with technical support and longer timelines for complex integrations. - **Employee Navigator:** Reviewers frequently highlight easy implementation, streamlined onboarding, and broker-assisted setup, with 5 all-time mentions for easy implementation. ### Which product has better Benefits Administration? Employee Navigator is more frequently cited for Benefits Administration strengths, with higher reviewer satisfaction and more positive mentions. - **Benefitfocus:** Benefits Administration is supported by strong reporting and internationalization, with an 8.7 Meets Requirements score. - **Employee Navigator:** Benefits Administration is the most frequently mentioned feature, with 20 all-time mentions for ease of use, 6 for efficiency, and a Meets Requirements score of 8.9. Reviews Reviewers' Company Size [![Benefitfocus](https://images.g2crowd.com/uploads/product/hd_favicon/1d047ceb67f58b2a8fa1157333a7a4d4/benefitfocus.svg "Benefitfocus")](https://www.g2.com/products/benefitfocus/reviews) Benefitfocus Small-Business(50 or fewer emp.) 0% Mid-Market(51-1000 emp.) 17.9% Enterprise(\> 1000 emp.) 82.1% [![Employee Navigator](https://images.g2crowd.com/uploads/product/hd_favicon/1533754700/employee-navigator.svg "Employee Navigator")](https://www.g2.com/products/employee-navigator/reviews) Employee Navigator Small-Business(50 or fewer emp.) 50.3% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 10.2% Small-Business (50 or fewer emp.) 0% 50.3% Mid-Market (51-1000 emp.) 17.9% 39.5% Enterprise (\> 1000 emp.) 82.1% 10.2% Reviewers' Industry [![Benefitfocus](https://images.g2crowd.com/uploads/product/hd_favicon/1d047ceb67f58b2a8fa1157333a7a4d4/benefitfocus.svg "Benefitfocus")](https://www.g2.com/products/benefitfocus/reviews) Benefitfocus Retail 14.3% Education Management 7.1% Higher Education 7.1% Human Resources 7.1% Insurance 7.1% Other 57.1% [![Employee Navigator](https://images.g2crowd.com/uploads/product/hd_favicon/1533754700/employee-navigator.svg "Employee Navigator")](https://www.g2.com/products/employee-navigator/reviews) Employee Navigator Insurance 55.1% Construction 3.2% Financial Services 3.2% Hospital & Health Care 2.6% Human Resources 2.6% Other 33.3% Alternatives **Benefitfocus Alternatives** ![PlanSource](https://images.g2crowd.com/uploads/product/hd_favicon/367178ae71554c2df77d7a906601b780/plansource.svg "PlanSource") [ PlanSource ](/products/plansource/reviews) ![bswift](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a267acd91f651267fa158a784a3f1e8a/bswift.jpeg "bswift") [ bswift ](/products/bswift/reviews) ![Workday HCM](https://images.g2crowd.com/uploads/product/hd_favicon/606c76b1813abca2e96fde9dc8fa51ec/workday-hcm.svg "Workday HCM") [ Workday HCM ](/products/workday-hcm/reviews) ![ADP Workforce Now](https://images.g2crowd.com/uploads/product/hd_favicon/1487565767/adp-workforce-now.svg "ADP Workforce Now") [ Workforce Now ](/products/adp-workforce-now/reviews) **Employee Navigator Alternatives** ![BambooHR](https://images.g2crowd.com/uploads/product/hd_favicon/47b1971b687f86ff5064075af95075db/bamboohr.svg "BambooHR") [ BambooHR ](/products/bamboohr/reviews) ![Rippling](https://images.g2crowd.com/uploads/product/hd_favicon/49f7d8e6cbfe097f90afa19d824891bc/rippling.svg "Rippling") [ Rippling ](/products/rippling/reviews) ![TriNet HR Plus](https://images.g2crowd.com/uploads/product/hd_favicon/e8dac537578429612397887f758937d6/trinet-hr-plus.svg "TriNet HR Plus") [ TriNet HR Plus ](/products/trinet-hr-plus/reviews) ![Paylocity](https://images.g2crowd.com/uploads/product/hd_favicon/bd6131cf9b0260bb95666ba5a37a54bb/paylocity.svg "Paylocity") [ Paylocity ](/products/paylocity/reviews) ### Spotlight Categories - [Payroll Software](https://www.g2.com/categories/payroll) - [Background Check Software](https://www.g2.com/categories/background-check) - [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft) - [Session Replay Software](https://www.g2.com/categories/session-replay)