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At a Glance
Market Segments
Small-Business (79.5% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$0.00
Starting at $25.00
BenchmarkONE
Star Rating
(188)4.5 out of 5
Market Segments
Small-Business (79.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansPipeline CRM
Star Rating
(946)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipeline CRM excels in Contact & Account Management with a score of 8.7, while BenchmarkONE shines in Partner Relationship Management (PRM) with a notable score of 9.2, indicating a stronger focus on managing partnerships effectively.
- Reviewers mention that BenchmarkONE offers superior Email Marketing capabilities, particularly in Automated Email Responses with a score of 9.3, compared to Pipeline CRM's lower score in the same area, highlighting its strength in automating customer engagement.
- G2 users indicate that BenchmarkONE's Customer Support Portal is highly rated at 9.4, while Pipeline CRM's support features, such as Case Management, score lower at 8.4, suggesting that users may find more comprehensive support resources with BenchmarkONE.
- Users on G2 report that Pipeline CRM has a strong performance in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, but BenchmarkONE slightly edges ahead with a score of 8.8, indicating a more refined approach to managing sales opportunities.
- Reviewers mention that BenchmarkONE's Campaign Management features are rated higher at 8.9, compared to Pipeline CRM's score of 7.6, suggesting that users may benefit from more robust marketing campaign tools with BenchmarkONE.
- Users say that Pipeline CRM's Integration APIs score of 7.8 is less favorable compared to BenchmarkONE's 9.3, indicating that users may find more flexibility and options for integration with BenchmarkONE, which can enhance overall functionality.
Pricing
Entry-Level Pricing
BenchmarkONE
Free Forever
$0.00
Unlimited Users, 250 Contacts, 500 Emails per month
- Contact Management
- Email Marketing
- Marketing Automation
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Free Trial
BenchmarkONE
Free Trial is available
Pipeline CRM
Free Trial is available
Ratings
Meets Requirements
8.5
157
8.6
830
Ease of Use
8.7
158
8.9
833
Ease of Setup
8.6
103
8.8
385
Ease of Admin
9.0
105
8.9
376
Quality of Support
9.2
155
8.9
764
Has the product been a good partner in doing business?
9.3
105
9.1
368
Product Direction (% positive)
8.8
154
8.6
826
Features by Category
Sales Force Automation
9.2
28
|
Verified
8.7
644
|
Verified
Feature Not Available
Feature Not Available
8.8
26
|
Verified
8.7
634
|
Verified
8.5
25
|
Verified
8.4
649
|
Verified
9.0
7
7.8
393
|
Verified
9.0
8
8.1
457
|
Verified
9.3
5
7.6
313
|
Verified
8.7
5
7.8
347
|
Verified
9.2
6
8.2
424
|
Verified
Marketing Automation
9.1
28
|
Verified
7.5
368
|
Verified
8.9
27
|
Verified
7.6
362
|
Verified
8.7
24
|
Verified
8.6
495
|
Verified
8.0
18
|
Verified
7.5
321
|
Verified
Customer Support
8.6
7
8.4
377
|
Verified
9.4
8
8.5
398
8.8
8
8.4
419
9.2
6
8.3
329
|
Verified
9.4
6
8.3
329
|
Verified
Reporting & Analytics
8.1
24
|
Verified
8.1
597
|
Verified
8.6
28
|
Verified
8.3
635
|
Verified
8.2
15
|
Verified
7.8
474
|
Verified
Mobile & Social
Feature Not Available
7.6
276
|
Verified
Feature Not Available
7.5
264
|
Verified
8.7
5
7.6
416
|
Verified
Platform
8.8
14
|
Verified
8.2
293
|
Verified
8.3
14
|
Verified
8.1
276
|
Verified
8.0
5
8.4
303
|
Verified
Not enough data
8.3
79
Not enough data
7.7
61
Feature Not Available
7.9
246
|
Verified
9.0
15
|
Verified
8.9
304
|
Verified
Not enough data
8.1
133
|
Verified
Integration
9.2
15
|
Verified
8.4
277
|
Verified
9.3
5
|
Verified
7.9
188
|
Verified
Not enough data
7.3
167
|
Verified
Generative AI
Not enough data
8.2
17
Agentic AI - CRM
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Email Marketing
9.1
60
|
Verified
Not enough data
9.0
59
|
Verified
Not enough data
8.7
58
|
Verified
Not enough data
9.3
54
|
Verified
Not enough data
Online Marketing
8.3
42
|
Verified
Not enough data
9.0
16
Not enough data
8.6
7
Not enough data
8.1
43
|
Verified
Not enough data
8.3
11
Not enough data
Lead Management
9.0
53
|
Verified
Not enough data
8.8
51
|
Verified
Not enough data
9.1
52
|
Verified
Not enough data
9.0
53
|
Verified
Not enough data
9.0
52
|
Verified
Not enough data
8.7
45
|
Verified
Not enough data
8.9
49
|
Verified
Not enough data
8.8
44
|
Verified
Not enough data
Campaign Management
9.2
16
Not enough data
8.8
28
|
Verified
Not enough data
8.3
7
Not enough data
7.4
7
Not enough data
Social
7.4
9
Not enough data
8.9
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.9
8
Not enough data
Reporting & Analytics
8.0
53
|
Verified
Not enough data
7.7
40
|
Verified
Not enough data
7.3
29
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
6.3
10
Not enough data
Platform
8.2
29
|
Verified
Not enough data
8.5
27
|
Verified
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.1
34
|
Verified
Not enough data
8.8
7
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.4
33
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.6
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Personalization
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Administrative
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.8
7
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BenchmarkONE and Pipeline CRM are categorized as CRM
Unique Categories
BenchmarkONE is categorized as Marketing Automation
Pipeline CRM is categorized as Google Workspace for Sales, Sales Performance Management, and Sales Analytics
Reviews
Reviewers' Company Size
BenchmarkONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.8%
Computer Software
8.0%
Information Technology and Services
6.8%
Management Consulting
5.7%
Health, Wellness and Fitness
4.5%
Other
56.3%
Construction
9.6%
Marketing and Advertising
8.3%
Information Technology and Services
7.5%
Computer Software
4.6%
Internet
3.7%
Other
66.4%
Alternatives
Discussions
BenchmarkONE has no discussions with answers
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 Comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 Comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 Comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
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