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At a Glance
Market Segments
Small-Business (79.5% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$0.00
$24.00 1 Seats Per Month
BenchmarkONE
Star Rating
(188)4.5 out of 5
Market Segments
Small-Business (79.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansPipedrive
Star Rating
(2,820)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Contact & Account Management with a score of 8.5, while BenchmarkONE shines in Customer Contract Management with a score of 9.2, indicating that BenchmarkONE may offer more robust features for managing contracts.
- Reviewers mention that Pipedrive's Ease of Use is rated at 8.9, making it user-friendly for small businesses, whereas BenchmarkONE, with a score of 8.7, is also easy to navigate but slightly less intuitive according to some users.
- G2 users highlight that BenchmarkONE's Email Marketing capabilities, particularly in Automated Email Responses (9.3), are superior to Pipedrive's (7.6), suggesting that BenchmarkONE may be a better choice for businesses focused on email automation.
- Users on G2 report that Pipedrive's Sales Force Automation features, especially in Opportunity & Pipeline Management (8.8), are well-regarded, but BenchmarkONE's Territory & Quota Management (9.0) offers more advanced options for sales teams.
- Reviewers mention that BenchmarkONE's Customer Support is rated highly at 9.4, with features like a comprehensive Customer Support Portal, while Pipedrive's support (8.3) is seen as adequate but not as robust.
- Users say that Pipedrive's Performance and Reliability score of 8.7 is commendable, but BenchmarkONE outperforms with a score of 9.0, indicating a more reliable platform for critical business operations.
Pricing
Entry-Level Pricing
BenchmarkONE
Free Forever
$0.00
Unlimited Users, 250 Contacts, 500 Emails per month
- Contact Management
- Email Marketing
- Marketing Automation
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
BenchmarkONE
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.5
157
8.5
2,484
Ease of Use
8.7
158
8.9
2,520
Ease of Setup
8.6
103
8.7
1,539
Ease of Admin
9.0
105
8.6
994
Quality of Support
9.2
155
8.4
2,124
Has the product been a good partner in doing business?
9.3
105
8.7
962
Product Direction (% positive)
8.8
154
8.8
2,448
Features by Category
Sales Force Automation
9.2
28
|
Verified
8.5
2001
|
Verified
Feature Not Available
Feature Not Available
8.8
26
|
Verified
8.8
2037
|
Verified
8.5
25
|
Verified
8.6
2049
|
Verified
9.0
7
7.7
1609
|
Verified
9.0
8
8.3
1100
|
Verified
9.3
5
7.7
1610
|
Verified
8.7
5
7.7
1565
9.2
6
7.8
1667
Marketing Automation
9.1
28
|
Verified
7.5
1497
|
Verified
8.9
27
|
Verified
7.5
1483
|
Verified
8.7
24
|
Verified
8.5
1819
|
Verified
8.0
18
|
Verified
7.5
1446
|
Verified
Customer Support
8.6
7
7.9
1005
9.4
8
7.8
986
8.8
8
8.0
1016
9.2
6
7.5
1474
9.4
6
7.7
959
Reporting & Analytics
8.1
24
|
Verified
8.0
1853
|
Verified
8.6
28
|
Verified
8.3
1941
|
Verified
8.2
15
|
Verified
7.9
1716
|
Verified
Mobile & Social
Feature Not Available
7.6
1422
|
Verified
Feature Not Available
7.4
1376
|
Verified
8.7
5
7.9
1584
|
Verified
Platform
8.8
14
|
Verified
8.2
1333
|
Verified
8.3
14
|
Verified
8.3
1315
8.0
5
8.4
1352
|
Verified
Not enough data
8.2
1167
|
Verified
Not enough data
7.3
1059
|
Verified
Feature Not Available
7.8
1168
9.0
15
|
Verified
8.7
1317
|
Verified
Not enough data
7.8
1123
Integration
9.2
15
|
Verified
8.1
1224
|
Verified
9.3
5
|
Verified
8.0
1157
|
Verified
Not enough data
7.9
1090
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Email Marketing
9.1
60
|
Verified
Not enough data
9.0
59
|
Verified
Not enough data
8.7
58
|
Verified
Not enough data
9.3
54
|
Verified
Not enough data
Online Marketing
8.3
42
|
Verified
Not enough data
9.0
16
Not enough data
8.6
7
Not enough data
8.1
43
|
Verified
Not enough data
8.3
11
Not enough data
Lead Management
9.0
53
|
Verified
Not enough data
8.8
51
|
Verified
Not enough data
9.1
52
|
Verified
Not enough data
9.0
53
|
Verified
Not enough data
9.0
52
|
Verified
Not enough data
8.7
45
|
Verified
Not enough data
8.9
49
|
Verified
Not enough data
8.8
44
|
Verified
Not enough data
Campaign Management
9.2
16
Not enough data
8.8
28
|
Verified
Not enough data
8.3
7
Not enough data
7.4
7
Not enough data
Social
7.4
9
Not enough data
8.9
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.9
8
Not enough data
Reporting & Analytics
8.0
53
|
Verified
Not enough data
7.7
40
|
Verified
Not enough data
7.3
29
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
6.3
10
Not enough data
Platform
8.2
29
|
Verified
Not enough data
8.5
27
|
Verified
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.1
34
|
Verified
Not enough data
8.8
7
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.4
33
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Personalization
Not enough data
7.7
413
Not enough data
7.9
406
Not enough data
8.2
424
Not enough data
8.0
410
Administrative
Not enough data
7.8
405
Not enough data
7.7
399
Not enough data
7.5
386
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Analytics
Not enough data
8.0
253
Not enough data
8.2
255
Not enough data
8.1
247
Customizations
Not enough data
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Data Sourcing
Not enough data
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Predictive Analytics
Not enough data
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Sales Management
Not enough data
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Categories
Categories
Shared Categories
BenchmarkONE and Pipedrive are categorized as CRM
Unique Categories
BenchmarkONE is categorized as Marketing Automation
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
BenchmarkONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.8%
Computer Software
8.0%
Information Technology and Services
6.8%
Management Consulting
5.7%
Health, Wellness and Fitness
4.5%
Other
56.3%
Computer Software
10.7%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Alternatives
Discussions
BenchmarkONE has no discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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