Compare BenchmarkONE and Pipedrive 
At a Glance
Market Segments
Small-Business (79.5% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
$0.00
$24.00 1 Seats Per Month
BenchmarkONE
Star Rating
(187)4.5 out of 5
Market Segments
Small-Business (79.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansPipedrive
Star Rating
(2,972)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many users appreciating its intuitive interface and powerful sales automation tools. One user mentioned, "It's like having an assistant, telling me what to do every day," highlighting how the platform effectively manages daily tasks and reminders.
- Users say BenchmarkONE shines in customer relationship management, particularly for small businesses. Reviewers have noted its effectiveness in nurturing leads and managing customer relationships, with one stating, "BenchmarkONE helps me in nurturing leads and managing customer relationships, which I find really valuable."
- According to verified reviews, Pipedrive has a significantly higher overall satisfaction score compared to BenchmarkONE, indicating that users feel more positively about their experience with Pipedrive. This is reflected in the feedback praising its strong mobile apps and excellent integration capabilities.
- Reviewers mention that while BenchmarkONE offers a robust set of features for email marketing and CRM, some users feel it lacks the same level of sales pipeline management efficiency that Pipedrive provides. One user noted, "Hatchbuck (now BenchmarkONE) has everything you need for email marketing, but Pipedrive's sales tools are more powerful."
- Users highlight Pipedrive's ease of use, with many finding it simple to sort clients and manage tasks. One reviewer appreciated the "good search feature" that makes it easy to find clients based on various criteria, showcasing Pipedrive's focus on user-friendly design.
- G2 reviewers indicate that BenchmarkONE offers strong support and customer service, with high ratings for its support analytics and knowledge base. Users have expressed satisfaction with the assistance they receive, stating, "It's a wonderful tool both in terms of integrations and collaborations," which reflects the platform's commitment to customer success.
Pricing
Entry-Level Pricing
BenchmarkONE
Free Forever
$0.00
Unlimited Users, 250 Contacts, 500 Emails per month
- Contact Management
- Email Marketing
- Marketing Automation
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
BenchmarkONE
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.5
157
8.5
2,577
Ease of Use
8.7
158
8.9
2,614
Ease of Setup
8.6
103
8.7
1,621
Ease of Admin
9.0
105
8.6
1,020
Quality of Support
9.2
155
8.4
2,203
Has the product been a good partner in doing business?
9.3
105
8.7
988
Product Direction (% positive)
8.8
154
8.8
2,539
Features by Category
Sales Force Automation
9.2
28
|
Verified
8.5
2040
|
Verified
Feature Not Available
Feature Not Available
8.8
26
|
Verified
8.9
2101
|
Verified
8.5
25
|
Verified
8.6
2095
|
Verified
9.0
7
7.7
1614
|
Verified
9.0
8
8.3
1119
|
Verified
9.3
5
7.7
1615
|
Verified
8.7
5
7.7
1569
9.2
6
7.8
1674
Marketing Automation
9.1
28
|
Verified
7.5
1511
|
Verified
8.9
27
|
Verified
7.5
1492
|
Verified
8.7
24
|
Verified
8.5
1848
|
Verified
8.0
18
|
Verified
7.5
1448
|
Verified
Customer Support
8.6
7
7.9
1008
9.4
8
7.8
988
8.8
8
8.0
1019
9.2
6
7.5
1476
9.4
6
7.7
961
Reporting & Analytics
8.1
24
|
Verified
8.0
1871
|
Verified
8.6
28
|
Verified
8.3
1958
|
Verified
8.2
15
|
Verified
7.9
1720
|
Verified
Mobile & Social
Feature Not Available
7.6
1424
|
Verified
Feature Not Available
7.4
1376
|
Verified
8.7
5
7.9
1590
|
Verified
Platform
8.8
14
|
Verified
8.2
1343
|
Verified
8.3
14
|
Verified
8.3
1335
8.0
5
8.4
1358
|
Verified
Not enough data
8.2
1169
|
Verified
Not enough data
7.3
1059
|
Verified
Feature Not Available
7.8
1171
9.0
15
|
Verified
8.7
1325
|
Verified
Not enough data
7.8
1125
Integration
9.2
15
|
Verified
8.1
1228
|
Verified
9.3
5
|
Verified
8.0
1163
|
Verified
Not enough data
7.8
1092
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
169
Not enough data
7.6
172
Not enough data
7.5
170
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
Not enough data
7.6
172
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Email Marketing
9.1
60
|
Verified
Not enough data
9.0
59
|
Verified
Not enough data
8.7
58
|
Verified
Not enough data
9.3
54
|
Verified
Not enough data
Online Marketing
8.3
42
|
Verified
Not enough data
9.0
16
Not enough data
8.6
7
Not enough data
8.1
43
|
Verified
Not enough data
8.3
11
Not enough data
Lead Management
9.0
53
|
Verified
Not enough data
8.8
51
|
Verified
Not enough data
9.1
52
|
Verified
Not enough data
9.0
53
|
Verified
Not enough data
9.0
52
|
Verified
Not enough data
8.7
45
|
Verified
Not enough data
8.9
49
|
Verified
Not enough data
8.8
44
|
Verified
Not enough data
Campaign Management
9.2
16
Not enough data
8.8
28
|
Verified
Not enough data
8.3
7
Not enough data
7.4
7
Not enough data
Social
7.4
9
Not enough data
8.9
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.9
8
Not enough data
Reporting & Analytics
8.0
53
|
Verified
Not enough data
7.7
40
|
Verified
Not enough data
7.3
29
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
6.3
10
Not enough data
Platform
8.2
29
|
Verified
Not enough data
8.5
27
|
Verified
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.1
34
|
Verified
Not enough data
8.8
7
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.4
33
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Administrative
Not enough data
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Customizations
Not enough data
8.2
267
Not enough data
8.3
256
Not enough data
8.3
269
Not enough data
7.9
257
Not enough data
8.3
258
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
431
Not enough data
7.9
426
Not enough data
8.4
435
Not enough data
8.0
420
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
441
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
441
Categories
Categories
Shared Categories
BenchmarkONE and Pipedrive are categorized as CRM
Unique Categories
BenchmarkONE is categorized as Marketing Automation
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
BenchmarkONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.8%
Computer Software
8.0%
Information Technology and Services
6.8%
Management Consulting
5.7%
Health, Wellness and Fitness
4.5%
Other
56.3%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Alternatives
Discussions
BenchmarkONE has no discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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