Compare BenchmarkONE and Close

At a Glance
BenchmarkONE
BenchmarkONE
Star Rating
(187)4.5 out of 5
Market Segments
Small-Business (79.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plans
Close
Close
Star Rating
(2,015)4.7 out of 5
Market Segments
Small-Business (79.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Close excels in user-friendliness, with many users highlighting its quick-acting CRM capabilities, making it particularly effective for sales development representatives (SDRs). In contrast, while BenchmarkONE is appreciated for its comprehensive features, some users find it less intuitive for day-to-day operations.
  • Users say that Close offers a smooth initial setup process, which is often praised for its ease of use. This contrasts with BenchmarkONE, where users have noted that while it has valuable features for managing customer relationships, the setup can be more complex, requiring a steeper learning curve.
  • According to verified reviews, Close has a significantly higher volume of recent feedback, indicating a more active user base and ongoing improvements. In comparison, BenchmarkONE has not received any recent reviews, which may suggest less engagement or updates from its users.
  • Reviewers mention that Close's forecasting feature is particularly valuable for pipeline management, helping users make informed decisions. While BenchmarkONE also offers sales pipeline management, users have expressed that Close's tools are more streamlined and effective for tracking sales opportunities.
  • Users highlight BenchmarkONE's strengths in email marketing and customer relationship management, with many praising its ability to nurture leads effectively. However, Close users appreciate its overall speed and efficiency, which can be crucial for fast-paced sales environments.
  • G2 reviewers note that both products have strong support features, but Close edges out slightly with a higher quality of support rating. Users of BenchmarkONE commend its support team, yet Close's responsiveness and helpfulness in resolving issues seem to resonate more with its user community.
Pricing
Entry-Level Pricing
BenchmarkONE
Free Forever
$0.00
Browse all 3 pricing plans
Close
Solo
$9.00
1 Seat Per Month
Browse all 4 pricing plans
Free Trial
BenchmarkONE
Free Trial is available
Close
Free Trial is available
Ratings
Meets Requirements
8.5
157
9.1
1,742
Ease of Use
8.7
158
9.2
1,783
Ease of Setup
8.6
103
9.0
1,120
Ease of Admin
9.0
105
9.0
566
Quality of Support
9.2
155
9.3
1,557
Has the product been a good partner in doing business?
9.3
105
9.3
561
Product Direction (% positive)
8.8
154
9.5
1,754
Features by Category
Sales Force Automation
9.2
28
|
Verified
9.0
1354
|
Verified
Feature Not Available
Feature Not Available
8.8
26
|
Verified
9.0
1359
|
Verified
8.5
25
|
Verified
9.0
1387
|
Verified
9.0
7
8.3
1166
9.0
8
9.1
1307
|
Verified
9.3
5
8.4
1123
8.7
5
8.3
1131
9.2
6
8.4
1162
Marketing Automation
9.1
28
|
Verified
8.7
1262
8.9
27
|
Verified
8.5
1218
8.7
24
|
Verified
9.2
1340
8.0
18
|
Verified
8.2
1133
Customer Support
8.6
7
8.7
1216
|
Verified
9.4
8
8.7
1226
|
Verified
8.8
8
8.7
1260
|
Verified
9.2
6
8.7
1250
|
Verified
9.4
6
8.6
1198
|
Verified
Reporting & Analytics
8.1
24
|
Verified
8.7
1259
|
Verified
8.6
28
|
Verified
8.8
1281
|
Verified
8.2
15
|
Verified
8.2
1141
Mobile & Social
Feature Not Available
8.2
1074
Feature Not Available
7.9
1097
8.7
5
8.2
1087
Platform
8.8
14
|
Verified
8.7
1196
|
Verified
8.3
14
|
Verified
8.8
1215
|
Verified
8.0
5
8.9
1198
Not enough data
8.5
1124
Not enough data
8.0
1070
|
Verified
Feature Not Available
8.4
1098
9.0
15
|
Verified
9.1
1213
|
Verified
Not enough data
8.4
1115
Integration
9.2
15
|
Verified
8.8
1124
|
Verified
9.3
5
|
Verified
8.7
1126
|
Verified
Not enough data
8.5
1060
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
8.5
63
Not enough data
Email Marketing
9.1
60
|
Verified
Not enough data
9.0
59
|
Verified
Not enough data
8.7
58
|
Verified
Not enough data
9.3
54
|
Verified
Not enough data
Online Marketing
8.3
42
|
Verified
Not enough data
9.0
16
Not enough data
8.6
7
Not enough data
8.1
43
|
Verified
Not enough data
8.3
11
Not enough data
Lead Management
9.0
53
|
Verified
Not enough data
8.8
51
|
Verified
Not enough data
9.1
52
|
Verified
Not enough data
9.0
53
|
Verified
Not enough data
9.0
52
|
Verified
Not enough data
8.7
45
|
Verified
Not enough data
8.9
49
|
Verified
Not enough data
8.8
44
|
Verified
Not enough data
Campaign Management
9.2
16
Not enough data
8.8
28
|
Verified
Not enough data
8.3
7
Not enough data
7.4
7
Not enough data
Social
7.4
9
Not enough data
8.9
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.9
8
Not enough data
Reporting & Analytics
8.0
53
|
Verified
Not enough data
7.7
40
|
Verified
Not enough data
7.3
29
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
6.3
10
Not enough data
Platform
8.2
29
|
Verified
Not enough data
8.5
27
|
Verified
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.1
34
|
Verified
Not enough data
8.8
7
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.4
33
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
Not enough data
8.9
147
Lead Facilitation
Not enough data
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Organization
Not enough data
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Performance Analysis
Not enough data
8.2
127
Not enough data
8.9
134
Sales Analysis
Not enough data
8.3
134
Not enough data
8.6
134
Generative AI
Not enough data
8.4
82
Not enough data
8.7
82
Agentic AI - AI Sales Assistant
Not enough data
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
8.6
228
Integrated Workflows
Not enough data
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Repeatability and Reportability
Not enough data
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
AI and Automation
Not enough data
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Generative AI
Not enough data
8.0
197
Agentic AI - Sales Engagement
Not enough data
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
9.0
156
Dialing Options
Not enough data
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Agent Tools
Not enough data
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Automation
Not enough data
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Agentic AI - Auto Dialer
Not enough data
8.8
21
Not enough data
8.8
21
AI Capabilities - Auto Dialer
Not enough data
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
8.8
313
Text Messaging
Not enough data
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
SMS Platform
Not enough data
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Agentic AI - SMS Marketing
Not enough data
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.6
116
Channels
Not enough data
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Design
Not enough data
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Generative AI
Not enough data
8.3
103
Not enough data
8.8
102
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
Not enough data
9.3
42
Platform
Not enough data
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Generative AI
Not enough data
9.1
37
Workforce Management
Not enough data
9.3
38
Not enough data
9.1
37
Call Center Infrastructure (CCI)
Not enough data
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Administrative
Not enough data
9.7
40
Not enough data
9.2
39
Not enough data
8.6
553
Agentic AI - Email Tracking
Not enough data
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Analytics
Not enough data
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customizations
Not enough data
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Generative AI
Not enough data
Feature Not Available
Not enough data
8.7
175
Agentic AI - Sales Analytics
Not enough data
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Data Sourcing
Not enough data
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Predictive Analytics
Not enough data
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Sales Management
Not enough data
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
8.9
713
Agentic AI - Outbound Call Tracking
Not enough data
8.5
24
Not enough data
8.4
24
Calling
Not enough data
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Contacts
Not enough data
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Insights
Not enough data
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Categories
Categories
Shared Categories
BenchmarkONE
BenchmarkONE
Close
Close
BenchmarkONE and Close are categorized as CRM
Reviews
Reviewers' Company Size
BenchmarkONE
BenchmarkONE
Small-Business(50 or fewer emp.)
79.5%
Mid-Market(51-1000 emp.)
16.5%
Enterprise(> 1000 emp.)
4.0%
Close
Close
Small-Business(50 or fewer emp.)
79.3%
Mid-Market(51-1000 emp.)
20.2%
Enterprise(> 1000 emp.)
0.6%
Reviewers' Industry
BenchmarkONE
BenchmarkONE
Marketing and Advertising
18.8%
Computer Software
8.0%
Information Technology and Services
6.8%
Management Consulting
5.7%
Health, Wellness and Fitness
4.5%
Other
56.3%
Close
Close
Marketing and Advertising
15.0%
Computer Software
8.8%
Real Estate
8.1%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Alternatives
BenchmarkONE
BenchmarkONE Alternatives
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
LocaliQ
LocaliQ
Add LocaliQ
Constant Contact Advanced Automation
Constant Contact Advanced...
Add Constant Contact Advanced Automation
Agile CRM
Agile CRM
Add Agile CRM
Close
Close Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Freshsales
Freshsales
Add Freshsales
Zoho CRM
Zoho
Add Zoho CRM
Discussions
BenchmarkONE
BenchmarkONE Discussions
Monty the Mongoose crying
BenchmarkONE has no discussions with answers
Close
Close Discussions
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Pedro E.
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
What is Close used for?
2 Comments
how do I integrate WhatsApp?
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KS
You can use Zapier or use API's to link them manually.Read more