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At a Glance
Market Segments
Small-Business (79.5% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
$0.00
Starting at $9.00 1 User Per Month
BenchmarkONE
Star Rating
(188)4.5 out of 5
Market Segments
Small-Business (79.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansClose
Star Rating
(1,949)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BenchmarkONE excels in its Email Marketing capabilities, particularly in Building and Personalizing Emails with a score of 9.2, while Close offers a slightly lower score of 9.0 in the same area, indicating BenchmarkONE's superior flexibility in email design.
- Reviewers mention that Close shines in Lead Management, scoring 9.2 compared to BenchmarkONE's 8.7. Users appreciate Close's robust Lead Scoring and Grading features, which help prioritize leads effectively.
- G2 users highlight BenchmarkONE's strong performance in Customer Support, with a score of 9.4 for its Customer Support Portal, which is notably higher than Close's score of 8.7, suggesting a more user-friendly support experience with BenchmarkONE.
- Users on G2 report that Close has a more comprehensive Sales Force Automation suite, particularly in Opportunity & Pipeline Management, where it scores 9.0 compared to BenchmarkONE's 8.8, indicating a more effective tool for managing sales opportunities.
- Reviewers say that BenchmarkONE's Task Management features are highly rated at 9.0, matching Close's score, but users feel that BenchmarkONE offers a more intuitive interface for managing tasks and activities.
- Users report that Close's Analytics capabilities, particularly in Reporting & Dashboards, are rated higher at 8.6 compared to BenchmarkONE's 8.1, suggesting that Close provides more insightful analytics tools for tracking performance.
Pricing
Entry-Level Pricing
BenchmarkONE
Free Forever
$0.00
Unlimited Users, 250 Contacts, 500 Emails per month
- Contact Management
- Email Marketing
- Marketing Automation
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Free Trial
BenchmarkONE
Free Trial is available
Close
Free Trial is available
Ratings
Meets Requirements
8.5
157
9.1
1,722
Ease of Use
8.7
158
9.2
1,762
Ease of Setup
8.6
103
9.0
1,099
Ease of Admin
9.0
105
9.0
562
Quality of Support
9.2
155
9.3
1,540
Has the product been a good partner in doing business?
9.3
105
9.3
557
Product Direction (% positive)
8.8
154
9.5
1,734
Features by Category
Sales Force Automation
9.2
28
|
Verified
9.0
1348
|
Verified
Feature Not Available
Feature Not Available
8.8
26
|
Verified
9.0
1353
|
Verified
8.5
25
|
Verified
9.0
1378
|
Verified
9.0
7
8.3
1165
9.0
8
9.1
1302
|
Verified
9.3
5
8.4
1122
8.7
5
8.3
1130
9.2
6
8.4
1161
Marketing Automation
9.1
28
|
Verified
8.7
1256
8.9
27
|
Verified
8.5
1217
8.7
24
|
Verified
9.2
1331
8.0
18
|
Verified
8.2
1132
Customer Support
8.6
7
8.7
1214
|
Verified
9.4
8
8.7
1226
|
Verified
8.8
8
8.7
1260
|
Verified
9.2
6
8.7
1249
|
Verified
9.4
6
8.6
1198
|
Verified
Reporting & Analytics
8.1
24
|
Verified
8.7
1256
|
Verified
8.6
28
|
Verified
8.8
1280
|
Verified
8.2
15
|
Verified
8.2
1141
Mobile & Social
Feature Not Available
8.2
1074
Feature Not Available
7.9
1096
8.7
5
8.2
1086
Platform
8.8
14
|
Verified
8.7
1193
|
Verified
8.3
14
|
Verified
8.8
1208
|
Verified
8.0
5
8.9
1196
Not enough data
8.5
1123
Not enough data
8.0
1070
|
Verified
Feature Not Available
8.4
1097
9.0
15
|
Verified
9.1
1208
|
Verified
Not enough data
8.4
1115
Integration
9.2
15
|
Verified
8.8
1123
|
Verified
9.3
5
|
Verified
8.7
1126
|
Verified
Not enough data
8.5
1059
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Email Marketing
9.1
60
|
Verified
Not enough data
9.0
59
|
Verified
Not enough data
8.7
58
|
Verified
Not enough data
9.3
54
|
Verified
Not enough data
Online Marketing
8.3
42
|
Verified
Not enough data
9.0
16
Not enough data
8.6
7
Not enough data
8.1
43
|
Verified
Not enough data
8.3
11
Not enough data
Lead Management
9.0
53
|
Verified
Not enough data
8.8
51
|
Verified
Not enough data
9.1
52
|
Verified
Not enough data
9.0
53
|
Verified
Not enough data
9.0
52
|
Verified
Not enough data
8.7
45
|
Verified
Not enough data
8.9
49
|
Verified
Not enough data
8.8
44
|
Verified
Not enough data
Campaign Management
9.2
16
Not enough data
8.8
28
|
Verified
Not enough data
8.3
7
Not enough data
7.4
7
Not enough data
Social
7.4
9
Not enough data
8.9
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.9
8
Not enough data
Reporting & Analytics
8.0
53
|
Verified
Not enough data
7.7
40
|
Verified
Not enough data
7.3
29
|
Verified
Not enough data
7.2
29
|
Verified
Not enough data
6.3
10
Not enough data
Platform
8.2
29
|
Verified
Not enough data
8.5
27
|
Verified
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.1
34
|
Verified
Not enough data
8.8
7
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.4
33
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
Lead Facilitation
Not enough data
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Organization
Not enough data
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Performance Analysis
Not enough data
8.2
127
Not enough data
8.9
134
Sales Analysis
Not enough data
8.3
134
Not enough data
8.6
134
Generative AI
Not enough data
8.4
82
Not enough data
8.7
82
Agentic AI - AI Sales Assistant
Not enough data
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Integrated Workflows
Not enough data
9.1
220
Not enough data
9.1
222
Not enough data
9.0
214
Not enough data
8.7
211
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Repeatability and Reportability
Not enough data
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
AI and Automation
Not enough data
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Generative AI
Not enough data
8.0
197
Agentic AI - Sales Engagement
Not enough data
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Dialing Options
Not enough data
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Agent Tools
Not enough data
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Automation
Not enough data
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Agentic AI - Auto Dialer
Not enough data
8.8
21
Not enough data
8.8
21
AI Capabilities - Auto Dialer
Not enough data
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Text Messaging
Not enough data
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
SMS Platform
Not enough data
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Agentic AI - SMS Marketing
Not enough data
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Channels
Not enough data
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Design
Not enough data
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Generative AI
Not enough data
8.3
103
Not enough data
8.8
102
Platform
Not enough data
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Generative AI
Not enough data
9.1
37
Workforce Management
Not enough data
9.3
38
Not enough data
9.1
37
Call Center Infrastructure (CCI)
Not enough data
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Administrative
Not enough data
9.7
40
Not enough data
9.2
39
Agentic AI - Email Tracking
Not enough data
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Analytics
Not enough data
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customizations
Not enough data
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Data Sourcing
Not enough data
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Predictive Analytics
Not enough data
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Sales Management
Not enough data
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Agentic AI - Outbound Call Tracking
Not enough data
8.5
24
Not enough data
8.4
24
Calling
Not enough data
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
29
Contacts
Not enough data
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Insights
Not enough data
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Categories
Categories
Shared Categories
BenchmarkONE and Close are categorized as CRM
Unique Categories
BenchmarkONE is categorized as Marketing Automation
Reviews
Reviewers' Company Size
BenchmarkONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.8%
Computer Software
8.0%
Information Technology and Services
6.8%
Management Consulting
5.7%
Health, Wellness and Fitness
4.5%
Other
56.3%
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.4%
Other
56.0%
Alternatives
Discussions
BenchmarkONE has no discussions with answers
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
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