Compare Benchmark Email and PoliteMail
See this
side-by-side comparison of Benchmark Email vs. PoliteMail
based on preference data from user reviews. Benchmark Email rates 4.1/5 stars with 50 reviews. By contrast, PoliteMail rates 3.7/5 stars with 77 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Benchmark Email |  PoliteMail Optimized for quick response | |
| Star Rating | Benchmark Email | PoliteMail |
| Market Segments | Benchmark Email Small-Business (71.4% of reviews) | PoliteMail Enterprise (90.8% of reviews) |
| Entry Level Price | Benchmark Email No pricing information available | PoliteMail No pricing information available |
Benchmark Email vs PoliteMail
When assessing the two solutions, reviewers found Benchmark Email easier to use, set up, and administer. Reviewers also preferred doing business with Benchmark Email overall.
- Reviewers felt that Benchmark Email meets the needs of their business better than PoliteMail.
- When comparing quality of ongoing product support, reviewers felt that Benchmark Email is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Benchmark Email over PoliteMail.
Categories
Shared Categories
Benchmark Email and PoliteMail are categorized as Email Marketing
Unique Categories
Benchmark Email has no unique categories
PoliteMail is categorized as Email Tracking
Pricing
Free Plan
Contact Us
Medium Plan
Contact Us
Large Sender
Contact Us
Free Trial Unavailable
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Free Trial Unavailable
Ratings
Meets Requirements
Benchmark Email
Responses: 47
PoliteMail
Responses: 71
Ease of Use
Benchmark Email
Responses: 47
PoliteMail
Responses: 70
Ease of Setup
Benchmark Email
Responses: 14
PoliteMail
Responses: 34
Ease of Admin
Benchmark Email
Responses: 14
PoliteMail
Responses: 34
Quality of Support
Benchmark Email
Responses: 43
PoliteMail
Responses: 69
Ease of Doing Business With
Benchmark Email
Responses: 14
PoliteMail
Responses: 33
Product Direction (% positive)
Benchmark Email
Responses: 45
PoliteMail
Responses: 71
Features
Email Marketing
Email and Mobile Preview
Benchmark Email
Responses: 41
Verified Feature
PoliteMail
Responses: 23
Verified Feature
Manage Email Lists
Benchmark Email
Responses: 41
Verified Feature
PoliteMail
Responses: 20
Verified Feature
High-Volume Sending
Benchmark Email
Responses: 38
Verified Feature
PoliteMail
Responses: 24
Verified Feature
Building and Personalizing Emails
Benchmark Email
Responses: 41
Verified Feature
PoliteMail
Responses: 24
Verified Feature
Sending Outbound Emails
Benchmark Email
Responses: 41
Verified Feature
PoliteMail
Responses: 22
Verified Feature
Manage Email Deliverability
Benchmark Email
Responses: 41
Verified Feature
PoliteMail
Automated Email Responses
Benchmark Email
Responses: 28
Verified Feature
PoliteMail
Multi-user Account
Benchmark Email
Responses: 5
Verified Feature
PoliteMail
Responses: 23
Verified Feature
Surveys
Benchmark Email
Responses: 5
Verified Feature
PoliteMail
Reporting & Analytics
A/B Testing
Benchmark Email
Responses: 31
Verified Feature
PoliteMail
Responses: 11
Verified Feature
Basic Reporting
Benchmark Email
Responses: 38
Verified Feature
PoliteMail
Responses: 27
Verified Feature
Platform
User, Role, and Access Management
Benchmark Email
Responses: 9
Verified Feature
PoliteMail
Responses: 8
Verified Feature
Internationalization
Benchmark Email
PoliteMail
Performance and Reliability
Benchmark Email
Responses: 9
Verified Feature
PoliteMail
Responses: 9
Verified Feature
Integration
Data Import & Export Tools
Benchmark Email
Responses: 9
Verified Feature
PoliteMail
Integration APIs
Benchmark Email
Responses: 5
Verified Feature
PoliteMail
Breadth of Partner Applications
Benchmark Email
Responses: 5
Verified Feature
PoliteMail
CRM Integration
Benchmark Email
PoliteMail
Social Media Integration
Benchmark Email
PoliteMail
E-Commerce Integration
Benchmark Email
PoliteMail
Reviewers' Company Size
Reviewers of Benchmark Email were most often representing companies in the Small-Business segment, while reviewers for PoliteMail were more commonly in the Enterprise segment.
Small-Business
(50 or fewer emp.)
Benchmark Email
PoliteMail
Mid-Market
(51-1000 emp.)
Benchmark Email
PoliteMail
Enterprise
(> 1000 emp.)
Benchmark Email
PoliteMail
Reviewers' Industry
Marketing and Advertising
10.0%
Information Technology and Services
10.0%
Hospitality
6.0%
Retail
4.0%
Public Relations and Communications
4.0%
Other
66.0%
Hospital & Health Care
11.8%
Insurance
9.2%
Financial Services
6.6%
Construction
5.3%
Marketing and Advertising
3.9%
Other
63.2%
Reviews
Most Helpful Favorable Review
Martin R.
User in Chemicals
Benchmark is a tool for managing mass emailing. It is great for marketing or for staying in touch with large groups of people via email. The tool makes it relatively easy to create nice looking HTML-based emails. And the tools for managing various...
User in Consumer Goods
Easy to use add-on for Outlook to track email behaviors with our employees. Helps us understand what types of messages, length of message and click-thru rates.
Most Helpful Critical Review
Joe H.
Administrator in Internet
Send times are incredibly inconsistent. Sometimes it will take up to two hours to send an email. So for example, if you're sending a time sensitive email, be sure to schedule it a couple hours earlier than you originally want. I talked with support, and...
Administrator in Logistics and Supply Chain
The service and analytics are poor, the product struggled at scale handling over 20k emails and provided poor analytics.
Discussions
Benchmark Email has no discussions with answers
How do I get Politemail to stop crashing my system every time I receive a meeting invitation?
1 comment
DJ
Hi Diane- Please contact support@politemail.com we would be happy to help diagnose the problem but need some additional details from you. Within the...Read more
How do you make PoliteMail in Outlook display correctly on high resolution 4k monitors?
1 comment
JR
Hi Jeffrey- Please contact support@politemail.com we would be happy to help diagnose the problem and get PoliteMail to display correctly on your screensRead more
PoliteMail has no more discussions with answers
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