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At a Glance
Market Segments
Small-Business (70.2% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$0.00
$24.00 1 Seats Per Month
Benchmark Email
Star Rating
(113)4.3 out of 5
Market Segments
Small-Business (70.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 2 pricing plansPipedrive
Star Rating
(2,826)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in "Opportunity & Pipeline Management" with a score of 8.8, making it a strong choice for sales teams looking to effectively manage their sales processes. In contrast, Benchmark Email's focus is on email marketing, where it shines in "Building and Personalizing Emails" with a score of 8.9, indicating its strength in creating tailored email campaigns.
- Reviewers mention that Pipedrive's "Ease of Use" is rated at 8.9, which is slightly higher than Benchmark Email's 8.7. This suggests that users find Pipedrive more intuitive for managing sales activities, while Benchmark Email is still user-friendly but may require a bit more learning for new users.
- G2 users highlight that Pipedrive's "Quality of Support" is rated at 8.3, which is lower than Benchmark Email's 8.5. This indicates that users may find Benchmark Email's customer support more responsive and helpful when issues arise.
- Users on G2 report that Pipedrive's "Task / Activity Management" feature scores 8.6, which is beneficial for tracking sales activities, while Benchmark Email's "Automated Email Responses" feature scores 8.7, showcasing its effectiveness in automating customer engagement through email.
- Reviewers mention that Pipedrive's "Sales Force Automation" capabilities, particularly in "Contact & Account Management" with a score of 8.5, are robust, making it ideal for businesses focused on sales. Conversely, Benchmark Email's strength lies in its "Email Deliverability Management" with a score of 8.4, which is crucial for ensuring that marketing emails reach their intended recipients.
- Users say that Pipedrive's "Product Direction" score of 8.7 reflects a positive outlook on its future development, while Benchmark Email's score of 8.8 indicates a strong commitment to enhancing its email marketing features, suggesting that both products are likely to continue evolving to meet user needs.
Pricing
Entry-Level Pricing
Benchmark Email
Free
$0.00
Try for free! 500 contacts and 2500 email sends
- Design Amazing Emails
- Capture New Subscribers
- Manage Contacts with Lists and Tags
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Benchmark Email
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.8
93
8.5
2,486
Ease of Use
8.8
93
8.9
2,522
Ease of Setup
8.8
41
8.7
1,541
Ease of Admin
9.0
31
8.6
995
Quality of Support
8.5
86
8.4
2,126
Has the product been a good partner in doing business?
8.3
31
8.7
963
Product Direction (% positive)
8.8
88
8.8
2,450
Features by Category
Sales Force Automation
Not enough data
8.5
2003
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
2038
|
Verified
Not enough data
8.6
2050
|
Verified
Not enough data
7.7
1609
|
Verified
Not enough data
8.3
1100
|
Verified
Not enough data
7.7
1610
|
Verified
Not enough data
7.7
1565
Not enough data
7.8
1667
Marketing Automation
Not enough data
7.5
1498
|
Verified
Not enough data
7.5
1483
|
Verified
Not enough data
8.5
1819
|
Verified
Not enough data
7.5
1446
|
Verified
Customer Support
Not enough data
7.9
1005
Not enough data
7.8
986
Not enough data
8.0
1016
Not enough data
7.5
1474
Not enough data
7.7
959
Reporting & Analytics
Not enough data
8.0
1853
|
Verified
Not enough data
8.3
1942
|
Verified
Not enough data
7.9
1716
|
Verified
Mobile & Social
Not enough data
7.6
1422
|
Verified
Not enough data
7.4
1376
|
Verified
Not enough data
7.9
1584
|
Verified
Platform
Not enough data
8.2
1334
|
Verified
Not enough data
8.3
1315
Not enough data
8.4
1352
|
Verified
Not enough data
8.2
1167
|
Verified
Not enough data
7.3
1059
|
Verified
Not enough data
7.8
1168
Not enough data
8.7
1317
|
Verified
Not enough data
7.8
1123
Integration
Not enough data
8.1
1224
|
Verified
Not enough data
8.0
1157
|
Verified
Not enough data
7.9
1090
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Email Marketing
8.8
75
|
Verified
8.2
209
8.4
74
|
Verified
8.2
210
8.5
69
|
Verified
7.8
205
8.9
73
|
Verified
8.2
208
8.7
73
|
Verified
8.3
210
8.4
73
|
Verified
8.1
205
8.8
56
|
Verified
7.9
204
8.0
28
|
Verified
8.2
203
Feature Not Available
7.5
197
Reporting & Analytics
Feature Not Available
7.5
192
8.9
70
|
Verified
8.2
204
Generative AI
8.1
14
Feature Not Available
8.1
13
Feature Not Available
Agentic AI - Email Marketing
7.7
5
6.9
24
7.7
5
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
8.6
35
|
Verified
8.2
225
Feature Not Available
7.8
222
Feature Not Available
7.9
219
Feature Not Available
8.2
219
Feature Not Available
7.2
213
Feature Not Available
7.3
210
Diagnosis
8.6
14
Not enough data
9.0
14
Not enough data
8.6
17
Not enough data
9.0
17
Not enough data
Tracking
9.5
17
Not enough data
8.8
16
Not enough data
8.2
17
Not enough data
8.2
17
Not enough data
7.9
16
Not enough data
Reporting
9.1
16
Not enough data
8.7
13
Not enough data
8.9
14
Not enough data
8.3
16
Not enough data
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
9.0
8
Not enough data
8.6
7
Not enough data
9.5
7
Not enough data
Formatting
8.3
5
Not enough data
9.0
7
Not enough data
9.0
5
Not enough data
Content
8.1
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
Product Type
8.6
6
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Templates
9.0
12
Not enough data
7.7
10
Not enough data
8.6
11
Not enough data
8.2
12
Not enough data
Edit
9.8
9
Not enough data
8.8
10
Not enough data
8.8
11
Not enough data
Logistics
8.9
11
Not enough data
8.0
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Personalization
Not enough data
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Administrative
Not enough data
7.8
405
Not enough data
7.7
399
Not enough data
7.5
386
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Analytics
Not enough data
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Customizations
Not enough data
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Data Sourcing
Not enough data
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Predictive Analytics
Not enough data
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Sales Management
Not enough data
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Categories
Categories
Shared Categories
Benchmark Email and Pipedrive are categorized as Email Marketing
Unique Categories
Benchmark Email is categorized as AI Writing Assistant, Email Deliverability, and Email Template Builder
Pipedrive is categorized as CRM, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Benchmark Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
12.4%
Non-Profit Organization Management
7.6%
Computer Software
7.6%
Information Technology and Services
6.7%
Hospitality
4.8%
Other
61.0%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Alternatives
Discussions
Is Benchmark Email free?
1 Comment
AW
Benchmark Email has a free plan available that starts at 500 contacts and 3,500 emails per month! You can upgrade whenever you're ready to add additional...Read more
Benchmark Email has no more discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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