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Compare Benchmark Email and HelpCrunch

See this
side-by-side comparison of Benchmark Email vs. HelpCrunch
based on preference data from user reviews. Benchmark Email rates 4.1/5 stars with 50 reviews. By contrast, HelpCrunch rates 4.7/5 stars with 147 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Benchmark Email
Benchmark Email
(50)
4.1 out of 5
Benchmark Email
HelpCrunch
HelpCrunch
(147)
4.7 out of 5
HelpCrunch
Star Rating
Benchmark Email
Benchmark Email
HelpCrunch
HelpCrunch
Market Segments
Benchmark Email
Benchmark Email
Small-Business (71.4% of reviews)
HelpCrunch
HelpCrunch
Small-Business (86.2% of reviews)
Entry Level Price
Benchmark Email
Benchmark Email
No pricing information available
HelpCrunch
HelpCrunch
15 $

Benchmark Email vs HelpCrunch

When assessing the two solutions, reviewers found HelpCrunch easier to use, set up, and administer. Reviewers also preferred doing business with HelpCrunch overall.

  • Reviewers felt that HelpCrunch meets the needs of their business better than Benchmark Email.
  • When comparing quality of ongoing product support, reviewers felt that HelpCrunch is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of HelpCrunch over Benchmark Email.
Categories
Shared Categories
Benchmark Email
Benchmark Email
HelpCrunch
HelpCrunch
Benchmark Email and HelpCrunch are categorized as Email Marketing
Unique Categories
Benchmark Email
Benchmark Email has no unique categories
HelpCrunch
HelpCrunch is categorized as Transactional Email, Help Desk, and Live Chat
Pricing
Benchmark Email
Benchmark Email Pricing
Free Plan
Contact Us
Medium Plan
Contact Us
Large Sender
Contact Us
Free Trial Unavailable
HelpCrunch
HelpCrunch Pricing
Standard Live chat plan
15$
Standard Live chat & Emails plan
29$
Premium live chat plan
25$
Premium Live chat & Emails plan
49$
Free Trial
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Ratings
Meets Requirements
Benchmark Email
Benchmark Email
8.6
Responses: 47
HelpCrunch
HelpCrunch
9.4
Responses: 126
Ease of Use
Benchmark Email
Benchmark Email
8.4
Responses: 47
HelpCrunch
HelpCrunch
9.4
Responses: 127
Ease of Setup
Benchmark Email
Benchmark Email
8.3
Responses: 14
HelpCrunch
HelpCrunch
9.5
Responses: 77
Ease of Admin
Benchmark Email
Benchmark Email
8.6
Responses: 14
HelpCrunch
HelpCrunch
9.3
Responses: 78
Quality of Support
Benchmark Email
Benchmark Email
8.4
Responses: 43
HelpCrunch
HelpCrunch
9.7
Responses: 124
Ease of Doing Business With
Benchmark Email
Benchmark Email
8.6
Responses: 14
HelpCrunch
HelpCrunch
9.5
Responses: 75
Product Direction (% positive)
Benchmark Email
Benchmark Email
8.4
Responses: 45
HelpCrunch
HelpCrunch
9.7
Responses: 122
Features
Email Marketing
Email and Mobile Preview
Benchmark Email
Benchmark Email
9.0
Responses: 41
Verified Feature
HelpCrunch
HelpCrunch
8.6
Responses: 17
Verified Feature
Manage Email Lists
Benchmark Email
Benchmark Email
8.0
Responses: 41
Verified Feature
HelpCrunch
HelpCrunch
9.1
Responses: 16
Verified Feature
High-Volume Sending
Benchmark Email
Benchmark Email
8.5
Responses: 38
Verified Feature
HelpCrunch
HelpCrunch
8.6
Responses: 12
Verified Feature
Building and Personalizing Emails
Benchmark Email
Benchmark Email
8.8
Responses: 41
Verified Feature
HelpCrunch
HelpCrunch
9.0
Responses: 18
Verified Feature
Sending Outbound Emails
Benchmark Email
Benchmark Email
8.8
Responses: 41
Verified Feature
HelpCrunch
HelpCrunch
9.1
Responses: 16
Verified Feature
Manage Email Deliverability
Benchmark Email
Benchmark Email
8.5
Responses: 41
Verified Feature
HelpCrunch
HelpCrunch
8.9
Responses: 14
Automated Email Responses
Benchmark Email
Benchmark Email
9.0
Responses: 28
Verified Feature
HelpCrunch
HelpCrunch
9.3
Responses: 18
Verified Feature
Multi-user Account
Benchmark Email
Benchmark Email
8.7
Responses: 5
Verified Feature
HelpCrunch
HelpCrunch
8.9
Responses: 14
Verified Feature
Surveys
Benchmark Email
Benchmark Email
8.3
Responses: 5
Verified Feature
HelpCrunch
HelpCrunch
9.1
Responses: 9
Verified Feature
Reporting & Analytics
A/B Testing
Benchmark Email
Benchmark Email
8.2
Responses: 31
Verified Feature
HelpCrunch
HelpCrunch
8.3
Responses: 8
Verified Feature
Basic Reporting
Benchmark Email
Benchmark Email
8.9
Responses: 38
Verified Feature
HelpCrunch
HelpCrunch
9.0
Responses: 13
Verified Feature
Platform
User, Role, and Access Management
Benchmark Email
Benchmark Email
8.9
Responses: 9
Verified Feature
HelpCrunch
HelpCrunch
9.0
Responses: 15
Verified Feature
Internationalization
Benchmark Email
Benchmark Email
Not enough data available
HelpCrunch
HelpCrunch
9.0
Responses: 12
Verified Feature
Performance and Reliability
Benchmark Email
Benchmark Email
7.6
Responses: 9
Verified Feature
HelpCrunch
HelpCrunch
8.5
Responses: 16
Verified Feature
Integration
Data Import & Export Tools
Benchmark Email
Benchmark Email
8.0
Responses: 9
Verified Feature
HelpCrunch
HelpCrunch
8.6
Responses: 12
Verified Feature
Integration APIs
Benchmark Email
Benchmark Email
6.7
Responses: 5
Verified Feature
HelpCrunch
HelpCrunch
8.8
Responses: 10
Verified Feature
Breadth of Partner Applications
Benchmark Email
Benchmark Email
8.0
Responses: 5
Verified Feature
HelpCrunch
HelpCrunch
8.3
Responses: 8
Verified Feature
CRM Integration
Benchmark Email
Benchmark Email
Not enough data available
HelpCrunch
HelpCrunch
8.9
Responses: 9
Verified Feature
Social Media Integration
Benchmark Email
Benchmark Email
Not enough data available
HelpCrunch
HelpCrunch
Feature Not Available
E-Commerce Integration
Benchmark Email
Benchmark Email
Not enough data available
HelpCrunch
HelpCrunch
8.7
Responses: 9
Verified Feature
Reviewers' Company Size
Reviewers of both Benchmark Email and HelpCrunch were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Benchmark Email
Benchmark Email
71.4%
HelpCrunch
HelpCrunch
86.2%
Mid-Market
(51-1000 emp.)
Benchmark Email
Benchmark Email
16.3%
HelpCrunch
HelpCrunch
12.4%
Enterprise
(> 1000 emp.)
Benchmark Email
Benchmark Email
12.2%
HelpCrunch
HelpCrunch
1.4%
Reviewers' Industry
Benchmark Email
Benchmark Email Industry
Marketing and Advertising
10.0%
Information Technology and Services
10.0%
Hospitality
6.0%
Retail
4.0%
Public Relations and Communications
4.0%
Other
66.0%
HelpCrunch
HelpCrunch Industry
Computer Software
20.0%
Information Technology and Services
15.2%
Marketing and Advertising
12.4%
Internet
11.0%
E-Learning
4.8%
Other
36.6%
Reviews
Most Helpful Favorable Review
Benchmark Email
Jayesh V.
User in Information Technology and Services

Very good tool for creating awesome responsive and mobile friendly email templates for marketing purpose. It provides real time reports for our marketing campaign. Its one of the cool feature that I liked.

HelpCrunch
G
Administrator in Information Services

Easy to use and learn and compared to other similar products it's very affordable, especially for small business which have a limited budget. Great tool for both support and marketing purposes.

Most Helpful Critical Review
Benchmark Email
Joe H.
Administrator in Internet

Send times are incredibly inconsistent. Sometimes it will take up to two hours to send an email. So for example, if you're sending a time sensitive email, be sure to schedule it a couple hours earlier than you originally want. I talked with support, and...

HelpCrunch
GI
Administrator in Computer Software

Unfortunately the bugs within the system has meant we have to look for alternative software.

Discussions
Benchmark Email
Benchmark Email Discussions
Monty the Mongoose crying
Benchmark Email has no discussions with answers
HelpCrunch
HelpCrunch Discussions
Does your platform have a mobiile app?
1 comment
Damilola A.
DA
Hi Damilola! You surely can interact with your customers through HelpCrunch mobile apps in addition to the web dashboard. We offer iOS and Android mobile...Read more
Monty the Mongoose crying
HelpCrunch has no more discussions with answers
Screenshots
Benchmark Email
Benchmark Email Screenshots
HelpCrunch
HelpCrunch Screenshots
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