Compare Benchmark Email and GMass
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side-by-side comparison of Benchmark Email vs. GMass
based on preference data from user reviews. Benchmark Email rates 4.1/5 stars with 50 reviews. By contrast, GMass rates 4.8/5 stars with 547 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Benchmark Email |  GMass | |
| Star Rating | Benchmark Email | GMass |
| Market Segments | Benchmark Email Small-Business (71.4% of reviews) | GMass Small-Business (85.0% of reviews) |
| Entry Level Price | Benchmark Email No pricing information available | GMass No pricing information available |
Benchmark Email vs GMass
When assessing the two solutions, reviewers found GMass easier to use, set up, and administer. Reviewers also preferred doing business with GMass overall.
- Reviewers felt that GMass meets the needs of their business better than Benchmark Email.
- When comparing quality of ongoing product support, reviewers felt that GMass is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of GMass over Benchmark Email.
Categories
Shared Categories
Benchmark Email and GMass are categorized as Email Marketing
Pricing
Free Plan
Contact Us
Medium Plan
Contact Us
Large Sender
Contact Us
Free Trial Unavailable
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Free Trial Unavailable
Ratings
Meets Requirements
Benchmark Email
Responses: 47
GMass
Responses: 409
Ease of Use
Benchmark Email
Responses: 47
GMass
Responses: 415
Ease of Setup
Benchmark Email
Responses: 14
GMass
Responses: 131
Ease of Admin
Benchmark Email
Responses: 14
GMass
Responses: 135
Quality of Support
Benchmark Email
Responses: 43
GMass
Responses: 366
Ease of Doing Business With
Benchmark Email
Responses: 14
GMass
Responses: 127
Product Direction (% positive)
Benchmark Email
Responses: 45
GMass
Responses: 402
Features
Email Marketing
Email and Mobile Preview
Benchmark Email
Responses: 41
Verified Feature
GMass
Responses: 155
Verified Feature
Manage Email Lists
Benchmark Email
Responses: 41
Verified Feature
GMass
Responses: 185
Verified Feature
High-Volume Sending
Benchmark Email
Responses: 38
Verified Feature
GMass
Responses: 199
Verified Feature
Building and Personalizing Emails
Benchmark Email
Responses: 41
Verified Feature
GMass
Responses: 202
Verified Feature
Sending Outbound Emails
Benchmark Email
Responses: 41
Verified Feature
GMass
Responses: 202
Verified Feature
Manage Email Deliverability
Benchmark Email
Responses: 41
Verified Feature
GMass
Responses: 193
Verified Feature
Automated Email Responses
Benchmark Email
Responses: 28
Verified Feature
GMass
Responses: 157
Verified Feature
Multi-user Account
Benchmark Email
Responses: 5
Verified Feature
GMass
Responses: 81
Verified Feature
Surveys
Benchmark Email
Responses: 5
Verified Feature
GMass
Responses: 73
Verified Feature
Reporting & Analytics
A/B Testing
Benchmark Email
Responses: 31
Verified Feature
GMass
Responses: 96
Verified Feature
Basic Reporting
Benchmark Email
Responses: 38
Verified Feature
GMass
Responses: 172
Verified Feature
Platform
User, Role, and Access Management
Benchmark Email
Responses: 9
Verified Feature
GMass
Responses: 43
Verified Feature
Internationalization
Benchmark Email
GMass
Performance and Reliability
Benchmark Email
Responses: 9
Verified Feature
GMass
Responses: 56
Verified Feature
Integration
Data Import & Export Tools
Benchmark Email
Responses: 9
Verified Feature
GMass
Responses: 48
Verified Feature
Integration APIs
Benchmark Email
Responses: 5
Verified Feature
GMass
Responses: 31
Verified Feature
Breadth of Partner Applications
Benchmark Email
Responses: 5
Verified Feature
GMass
Responses: 30
Verified Feature
CRM Integration
Benchmark Email
GMass
Responses: 15
Verified Feature
Social Media Integration
Benchmark Email
GMass
Responses: 19
E-Commerce Integration
Benchmark Email
GMass
Responses: 16
Verified Feature
Reviewers' Company Size
Reviewers of both Benchmark Email and GMass were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Benchmark Email
GMass
Mid-Market
(51-1000 emp.)
Benchmark Email
GMass
Enterprise
(> 1000 emp.)
Benchmark Email
GMass
Reviewers' Industry
Marketing and Advertising
10.0%
Information Technology and Services
10.0%
Hospitality
6.0%
Retail
4.0%
Public Relations and Communications
4.0%
Other
66.0%
Marketing and Advertising
16.5%
Real Estate
4.6%
Education Management
4.6%
Information Technology and Services
4.2%
Music
4.0%
Other
66.2%
Reviews
Most Helpful Favorable Review
Jayesh V.
User in Information Technology and Services
Very good tool for creating awesome responsive and mobile friendly email templates for marketing purpose. It provides real time reports for our marketing campaign. Its one of the cool feature that I liked.
Jon T.
User in Publishing
In one email it paid for itself and saved me many hours of work! Super easy to install, worked out of the box, did exactly what I needed it to within a few mins. The feature I was looking for was a way to send a PDF attachment with a mass email and mail...
Most Helpful Critical Review
Joe H.
Administrator in Internet
Send times are incredibly inconsistent. Sometimes it will take up to two hours to send an email. So for example, if you're sending a time sensitive email, be sure to schedule it a couple hours earlier than you originally want. I talked with support, and...
Sam L.
User in Broadcast Media
The tracking system seems to have lots of false positives. Often, emails seem to be sent to spam, which may be a result of Gmail's filtering system.
Discussions
Benchmark Email has no discussions with answers
Can it be integrated with ClickFunnels and use with a Chatbot
1 comment
DH
G2 has great API's to assist you in achieving these goals. You should determine which API's meet your needs. Read more
My reporting seems accurate but as soon as I send an email blast, I receive a slew of non-deliverables. Yet my reports show delivered, unsubscribed and my click throughs. Any feedback on that?
1 comment
LB
Email that goes to gmail accounts can be tricky because gmail server first open emails before sending to individuals so even its not delivered it will show...Read more
Emails from one particular server are not going through - how do I find out why or solve the problem
1 comment
SM
Rephrasing your question, emails sent to a particular server are not going through, how to solve this.
Answer: Please try sending directly through gmail to...Read more
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