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At a Glance
Market Segments
Small-Business (70.2% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
$0.00
Free 500 Contacts
Benchmark Email
Star Rating
(113)4.3 out of 5
Market Segments
Small-Business (70.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 2 pricing plansGetResponse
Star Rating
(817)4.3 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Contacts
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GetResponse excels in Automated Email Responses with a score of 8.8, while Benchmark Email follows closely with 8.7. Reviewers mention that GetResponse's automation features are intuitive and easy to set up, making it a favorite for small businesses looking to streamline their email marketing.
- Reviewers mention that Benchmark Email shines in Building and Personalizing Emails, scoring 8.9 compared to GetResponse's 8.6. Users on G2 appreciate the variety of customizable templates and the ease of use in personalizing emails, which enhances engagement rates.
- G2 users highlight that GetResponse has a slight edge in Quality of Support with a score of 8.8, while Benchmark Email scores 8.5. Users report that GetResponse's customer support is responsive and helpful, which is crucial for businesses that may need assistance during campaigns.
- Users say that Benchmark Email offers better Template Creation capabilities, with a score of 9.0, while GetResponse scores 8.3. Reviewers mention that the variety and quality of templates available in Benchmark Email make it easier to create visually appealing emails quickly.
- Reviewers mention that GetResponse provides superior Email Deliverability Management with a score of 8.5, compared to Benchmark Email's 8.4. Users report that GetResponse's tools for managing deliverability help ensure that emails reach their intended audience, which is vital for campaign success.
- Users on G2 report that Benchmark Email has a more robust Survey Feature, scoring 8.1 against GetResponse's 7.6. Reviewers appreciate the ease of creating and distributing surveys, which helps gather valuable customer feedback effectively.
Pricing
Entry-Level Pricing
Benchmark Email
Free
$0.00
Try for free! 500 contacts and 2500 email sends
- Design Amazing Emails
- Capture New Subscribers
- Manage Contacts with Lists and Tags
GetResponse
FREE
Free
500 Contacts
A suite of free tools to grow a contact list and send emails.
- Unlimited newsletters
- Signup forms and popups
Free Trial
Benchmark Email
Free Trial is available
GetResponse
Free Trial is available
Ratings
Meets Requirements
8.8
93
8.5
713
Ease of Use
8.8
93
8.5
721
Ease of Setup
8.8
41
8.4
398
Ease of Admin
9.0
31
8.6
318
Quality of Support
8.5
86
8.8
679
Has the product been a good partner in doing business?
8.3
31
8.6
316
Product Direction (% positive)
8.8
88
8.6
700
Features by Category
Email Marketing
8.8
75
|
Verified
8.6
423
8.4
74
|
Verified
8.3
428
8.5
69
|
Verified
8.7
368
8.9
73
|
Verified
8.6
425
8.7
73
|
Verified
8.9
424
8.4
73
|
Verified
8.5
414
8.8
56
|
Verified
8.8
365
8.0
28
|
Verified
8.0
126
Feature Not Available
7.8
129
Reporting & Analytics
Feature Not Available
8.1
288
|
Verified
8.9
70
|
Verified
8.3
398
Generative AI
8.1
14
7.3
80
8.1
13
7.2
79
Agentic AI - Email Marketing
7.7
5
6.7
16
7.7
5
6.8
16
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.1
16
Integration
8.6
35
|
Verified
8.3
234
Feature Not Available
8.3
215
Feature Not Available
8.1
192
Feature Not Available
8.2
124
Feature Not Available
8.1
120
Feature Not Available
8.3
122
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
45
Not enough data
7.6
39
Not enough data
Feature Not Available
Integrations
Not enough data
Feature Not Available
Not enough data
8.1
43
Not enough data
8.2
44
Not enough data
Feature Not Available
Platform
Not enough data
8.7
49
Not enough data
8.4
39
Not enough data
8.3
42
Not enough data
8.5
41
Not enough data
8.2
47
Not enough data
Feature Not Available
Not enough data
8.2
44
Not enough data
8.7
59
Diagnosis
8.6
14
Not enough data
9.0
14
Not enough data
8.6
17
Not enough data
9.0
17
Not enough data
Tracking
9.5
17
Not enough data
8.8
16
Not enough data
8.2
17
Not enough data
8.2
17
Not enough data
7.9
16
Not enough data
Reporting
9.1
16
Not enough data
8.7
13
Not enough data
8.9
14
Not enough data
8.3
16
Not enough data
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
Not enough data
8.4
35
Not enough data
8.4
36
Not enough data
8.3
35
Templates
Not enough data
8.3
33
Not enough data
8.7
34
Not enough data
8.0
33
Personalization
Not enough data
8.3
35
Not enough data
8.2
35
Not enough data
7.7
34
Not enough data
8.4
34
Not enough data
8.0
34
Not enough data
8.4
33
Not enough data
8.3
34
Not enough data
8.2
35
Multichannel
Not enough data
8.0
34
Not enough data
8.7
36
Not enough data
8.6
35
Administration
Not enough data
8.6
36
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
8.4
34
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
Not enough data
8.8
15
Not enough data
8.9
14
Not enough data
9.2
14
Attendee Tools
Not enough data
8.9
14
Not enough data
8.7
14
Not enough data
8.0
14
Post-Event Tools
Not enough data
8.2
12
Not enough data
8.9
12
Integrations
Not enough data
8.8
14
Not enough data
8.6
15
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
9.0
8
Not enough data
8.6
7
Not enough data
9.5
7
Not enough data
Formatting
8.3
5
Not enough data
9.0
7
Not enough data
9.0
5
Not enough data
Content
8.1
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
Product Type
8.6
6
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Templates
9.0
12
8.7
136
|
Verified
7.7
10
8.2
114
|
Verified
8.6
11
8.3
111
|
Verified
8.2
12
8.6
108
Edit
9.8
9
8.5
116
|
Verified
8.8
10
8.7
128
|
Verified
8.8
11
8.6
108
|
Verified
Logistics
8.9
11
8.6
130
|
Verified
8.0
10
8.0
116
|
Verified
Feature Not Available
8.5
117
|
Verified
Feature Not Available
Feature Not Available
Generative AI
7.9
7
8.0
40
7.9
7
7.9
39
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
7.2
10
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
8.5
11
Not enough data
7.4
11
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
7.4
11
SMS Platform
Not enough data
8.5
11
Not enough data
7.4
11
Not enough data
8.0
11
Not enough data
7.3
11
Not enough data
7.5
10
Not enough data
7.6
11
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
8.9
104
|
Verified
Not enough data
8.8
105
|
Verified
Not enough data
8.3
92
|
Verified
Not enough data
8.4
96
|
Verified
Page Optimization
Not enough data
8.4
82
|
Verified
Not enough data
8.6
98
|
Verified
Not enough data
8.3
91
|
Verified
Not enough data
7.9
85
|
Verified
Integrations
Not enough data
8.3
79
|
Verified
Not enough data
8.7
98
|
Verified
Not enough data
8.6
92
|
Verified
Generative AI
Not enough data
7.4
39
Agentic AI - Landing Page Builders
Not enough data
8.0
5
Generative AI
Not enough data
8.1
14
Not enough data
8.1
14
Not enough data
7.9
14
Communication
Not enough data
8.4
29
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
7.8
27
Not enough data
7.4
26
Internal Use
Not enough data
8.2
28
Not enough data
7.9
25
Not enough data
7.2
25
Not enough data
8.3
27
Not enough data
7.5
23
Not enough data
7.9
26
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
9.2
30
Not enough data
9.3
30
Not enough data
9.1
27
Not enough data
8.7
29
Growth
Not enough data
8.6
29
Not enough data
8.8
29
Not enough data
9.3
28
Not enough data
8.7
29
Not enough data
8.7
27
Content
Not enough data
9.1
29
Not enough data
8.9
30
Not enough data
8.9
27
Not enough data
8.7
29
Support
Not enough data
9.7
28
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Benchmark Email and GetResponse are categorized as Email Marketing and Email Template Builder
Unique Categories
Benchmark Email is categorized as AI Writing Assistant and Email Deliverability
GetResponse is categorized as SMS Marketing, E-Commerce Personalization, Webinar, Landing Page Builders, Website Builder, Transactional Email, Live Chat, and Course Authoring
Reviews
Reviewers' Company Size
Benchmark Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GetResponse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
12.4%
Non-Profit Organization Management
7.6%
Computer Software
7.6%
Information Technology and Services
6.7%
Hospitality
4.8%
Other
61.0%
Marketing and Advertising
21.0%
Health, Wellness and Fitness
7.0%
Internet
6.4%
Information Technology and Services
5.8%
Professional Training & Coaching
3.9%
Other
55.9%
Alternatives
Discussions
Is Benchmark Email free?
1 Comment
AW
Benchmark Email has a free plan available that starts at 500 contacts and 3,500 emails per month! You can upgrade whenever you're ready to add additional...Read more
Benchmark Email has no more discussions with answers
What is GetResponse used for?
5 Comments
DT
Established in 1998, GetResponse is an email marketing platform that helps you collect email leads.
Over the years, GetResponse has evolved to become an...Read more
How much does GetResponse cost?
3 Comments
ZB
Getresponse - Email 1000 for 12 Months - 147.60 USDRead more
Is get response good?
3 Comments
JF
No, if you need to manage a large mailing list, this tool is no good. It will create a lot of headaches when you need to import your backups from a previous...Read more
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