Compare Benchmark Email and FreshMail
See this
side-by-side comparison of Benchmark Email vs. FreshMail
based on preference data from user reviews. Benchmark Email rates 4.1/5 stars with 50 reviews. By contrast, FreshMail rates 4.4/5 stars with 31 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Benchmark Email |  FreshMail | |
| Star Rating | Benchmark Email | FreshMail |
| Market Segments | Benchmark Email Small-Business (71.4% of reviews) | FreshMail Small-Business (51.6% of reviews) |
| Entry Level Price | Benchmark Email No pricing information available | FreshMail Starting at $14 per month |
Benchmark Email vs FreshMail
When assessing the two solutions, reviewers found FreshMail easier to use. However, Benchmark Email is easier to set up and administer. Reviewers also preferred doing business with Benchmark Email overall.
- Benchmark Email and FreshMail both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that FreshMail is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of FreshMail over Benchmark Email.
Categories
Shared Categories
Benchmark Email and FreshMail are categorized as Email Marketing
Unique Categories
Benchmark Email has no unique categories
FreshMail is categorized as Email Template Builder
Pricing
Free Plan
Contact Us
Medium Plan
Contact Us
Large Sender
Contact Us
Free Trial Unavailable
Unlimited
Starting at $14per month
Pay as you go
Contact Us
‐
Free Trial Unavailable
Ratings
Meets Requirements
Benchmark Email
Responses: 47
FreshMail
Responses: 29
Ease of Use
Benchmark Email
Responses: 47
FreshMail
Responses: 29
Ease of Setup
Benchmark Email
Responses: 14
FreshMail
Responses: 6
Ease of Admin
Benchmark Email
Responses: 14
FreshMail
Responses: 6
Quality of Support
Benchmark Email
Responses: 43
FreshMail
Responses: 27
Ease of Doing Business With
Benchmark Email
Responses: 14
FreshMail
Responses: 6
Product Direction (% positive)
Benchmark Email
Responses: 45
FreshMail
Responses: 29
Features
Email Marketing
Email and Mobile Preview
Benchmark Email
Responses: 41
Verified Feature
FreshMail
Responses: 28
Verified Feature
Manage Email Lists
Benchmark Email
Responses: 41
Verified Feature
FreshMail
Responses: 29
Verified Feature
High-Volume Sending
Benchmark Email
Responses: 38
Verified Feature
FreshMail
Responses: 28
Verified Feature
Building and Personalizing Emails
Benchmark Email
Responses: 41
Verified Feature
FreshMail
Responses: 29
Verified Feature
Sending Outbound Emails
Benchmark Email
Responses: 41
Verified Feature
FreshMail
Responses: 29
Verified Feature
Manage Email Deliverability
Benchmark Email
Responses: 41
Verified Feature
FreshMail
Responses: 26
Automated Email Responses
Benchmark Email
Responses: 28
Verified Feature
FreshMail
Responses: 24
Verified Feature
Multi-user Account
Benchmark Email
Responses: 5
Verified Feature
FreshMail
Responses: 6
Verified Feature
Surveys
Benchmark Email
Responses: 5
Verified Feature
FreshMail
Reporting & Analytics
A/B Testing
Benchmark Email
Responses: 31
Verified Feature
FreshMail
Responses: 25
Verified Feature
Basic Reporting
Benchmark Email
Responses: 38
Verified Feature
FreshMail
Responses: 28
Verified Feature
Platform
User, Role, and Access Management
Benchmark Email
Responses: 9
Verified Feature
FreshMail
Responses: 6
Verified Feature
Internationalization
Benchmark Email
FreshMail
Responses: 5
Performance and Reliability
Benchmark Email
Responses: 9
Verified Feature
FreshMail
Responses: 5
Verified Feature
Integration
Data Import & Export Tools
Benchmark Email
Responses: 9
Verified Feature
FreshMail
Responses: 5
Verified Feature
Integration APIs
Benchmark Email
Responses: 5
Verified Feature
FreshMail
Breadth of Partner Applications
Benchmark Email
Responses: 5
Verified Feature
FreshMail
CRM Integration
Benchmark Email
FreshMail
Social Media Integration
Benchmark Email
FreshMail
E-Commerce Integration
Benchmark Email
FreshMail
Reviewers' Company Size
Reviewers of both Benchmark Email and FreshMail were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Benchmark Email
FreshMail
Mid-Market
(51-1000 emp.)
Benchmark Email
FreshMail
Enterprise
(> 1000 emp.)
Benchmark Email
FreshMail
Reviewers' Industry
Marketing and Advertising
10.0%
Information Technology and Services
10.0%
Hospitality
6.0%
Retail
4.0%
Public Relations and Communications
4.0%
Other
66.0%
Computer Software
16.1%
Marketing and Advertising
9.7%
Internet
9.7%
Publishing
6.5%
Writing and Editing
3.2%
Other
54.8%
Reviews
Most Helpful Favorable Review
Martin R.
User in Chemicals
Benchmark is a tool for managing mass emailing. It is great for marketing or for staying in touch with large groups of people via email. The tool makes it relatively easy to create nice looking HTML-based emails. And the tools for managing various...
Olaf N.
User in Cosmetics
Most of all I enjoy using the Library, where I can play with different designs. It’s really easy to use FreshMail Designer. Also setting up a campaign is carefully planned so you just have to follow the steps and fill in all the required information to...
Most Helpful Critical Review
Joe H.
Administrator in Internet
Send times are incredibly inconsistent. Sometimes it will take up to two hours to send an email. So for example, if you're sending a time sensitive email, be sure to schedule it a couple hours earlier than you originally want. I talked with support, and...
Brian S.
Administrator in Events Services
We would spend time creating emails to send out and they would be bounced. Many of our emails showed up as spam if they were even able to be delivered at all. We ran our contacts to make sure they were good and they were. Fresh Mail just wouldn't get the...
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Discussions
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FreshMail has no discussions with answers
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