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Compare Benchmark Email and Customerly

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side-by-side comparison of Benchmark Email vs. Customerly
based on preference data from user reviews. Benchmark Email rates 4.1/5 stars with 50 reviews. By contrast, Customerly rates 4.5/5 stars with 11 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Benchmark Email
Benchmark Email
(50)
4.1 out of 5
Benchmark Email
Customerly
Customerly
(11)
4.5 out of 5
Customerly
Star Rating
Benchmark Email
Benchmark Email
Customerly
Customerly
Market Segments
Benchmark Email
Benchmark Email
Small-Business (71.4% of reviews)
Customerly
Customerly
Small-Business (63.6% of reviews)
Entry Level Price
Benchmark Email
Benchmark Email
No pricing information available
Customerly
Customerly
$0 2 SEATS MONTH

Benchmark Email vs Customerly

  • Reviewers felt that Customerly meets the needs of their business better than Benchmark Email.
  • When comparing quality of ongoing product support, reviewers felt that Customerly is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Customerly over Benchmark Email.
Categories
Shared Categories
Benchmark Email
Benchmark Email
Customerly
Customerly
Benchmark Email and Customerly are categorized as Email Marketing
Unique Categories
Benchmark Email
Benchmark Email has no unique categories
Customerly
Customerly is categorized as Email Template Builder, Survey, and Live Chat
Pricing
Benchmark Email
Benchmark Email Pricing
Free Plan
Contact Us
Medium Plan
Contact Us
Large Sender
Contact Us
Free Trial Unavailable
Customerly
Customerly Pricing
Basic
$02 SEATS MONTH
Enterprise
$1290 SEATS MONTH
Pro
$7910 SEATS MONTH
Startup
$245 SEATS MONTH
Free Trial Unavailable
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Ratings
Meets Requirements
Benchmark Email
Benchmark Email
8.6
Responses: 47
Customerly
Customerly
9.4
Responses: 11
Ease of Use
Benchmark Email
Benchmark Email
8.4
Responses: 47
Customerly
Customerly
9.1
Responses: 11
Ease of Setup
Benchmark Email
Benchmark Email
8.3
Responses: 14
Customerly
Customerly
Not enough data available
Ease of Admin
Benchmark Email
Benchmark Email
8.6
Responses: 14
Customerly
Customerly
Not enough data available
Quality of Support
Benchmark Email
Benchmark Email
8.4
Responses: 43
Customerly
Customerly
9.2
Responses: 8
Ease of Doing Business With
Benchmark Email
Benchmark Email
8.6
Responses: 14
Customerly
Customerly
Not enough data available
Product Direction (% positive)
Benchmark Email
Benchmark Email
8.4
Responses: 45
Customerly
Customerly
8.9
Responses: 11
Features
Email Marketing
Email and Mobile Preview
Benchmark Email
Benchmark Email
9.0
Responses: 41
Verified Feature
Customerly
Customerly
9.0
Responses: 8
Manage Email Lists
Benchmark Email
Benchmark Email
8.0
Responses: 41
Verified Feature
Customerly
Customerly
9.2
Responses: 8
High-Volume Sending
Benchmark Email
Benchmark Email
8.5
Responses: 38
Verified Feature
Customerly
Customerly
9.0
Responses: 5
Building and Personalizing Emails
Benchmark Email
Benchmark Email
8.8
Responses: 41
Verified Feature
Customerly
Customerly
8.3
Responses: 8
Sending Outbound Emails
Benchmark Email
Benchmark Email
8.8
Responses: 41
Verified Feature
Customerly
Customerly
8.6
Responses: 7
Manage Email Deliverability
Benchmark Email
Benchmark Email
8.5
Responses: 41
Verified Feature
Customerly
Customerly
8.6
Responses: 7
Automated Email Responses
Benchmark Email
Benchmark Email
9.0
Responses: 28
Verified Feature
Customerly
Customerly
9.3
Responses: 7
Multi-user Account
Benchmark Email
Benchmark Email
8.7
Responses: 5
Verified Feature
Customerly
Customerly
Not enough data available
Surveys
Benchmark Email
Benchmark Email
8.3
Responses: 5
Verified Feature
Customerly
Customerly
Not enough data available
Reporting & Analytics
A/B Testing
Benchmark Email
Benchmark Email
8.2
Responses: 31
Verified Feature
Customerly
Customerly
Feature Not Available
Basic Reporting
Benchmark Email
Benchmark Email
8.9
Responses: 38
Verified Feature
Customerly
Customerly
8.3
Responses: 8
Platform
User, Role, and Access Management
Benchmark Email
Benchmark Email
8.9
Responses: 9
Verified Feature
Customerly
Customerly
Not enough data available
Internationalization
Benchmark Email
Benchmark Email
Not enough data available
Customerly
Customerly
Not enough data available
Performance and Reliability
Benchmark Email
Benchmark Email
7.6
Responses: 9
Verified Feature
Customerly
Customerly
Not enough data available
Integration
Data Import & Export Tools
Benchmark Email
Benchmark Email
8.0
Responses: 9
Verified Feature
Customerly
Customerly
Not enough data available
Integration APIs
Benchmark Email
Benchmark Email
6.7
Responses: 5
Verified Feature
Customerly
Customerly
Not enough data available
Breadth of Partner Applications
Benchmark Email
Benchmark Email
8.0
Responses: 5
Verified Feature
Customerly
Customerly
Not enough data available
CRM Integration
Benchmark Email
Benchmark Email
Not enough data available
Customerly
Customerly
Not enough data available
Social Media Integration
Benchmark Email
Benchmark Email
Not enough data available
Customerly
Customerly
Not enough data available
E-Commerce Integration
Benchmark Email
Benchmark Email
Not enough data available
Customerly
Customerly
Not enough data available
Reviewers' Company Size
Reviewers of both Benchmark Email and Customerly were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Benchmark Email
Benchmark Email
71.4%
Customerly
Customerly
63.6%
Mid-Market
(51-1000 emp.)
Benchmark Email
Benchmark Email
16.3%
Customerly
Customerly
36.4%
Enterprise
(> 1000 emp.)
Benchmark Email
Benchmark Email
12.2%
Customerly
Customerly
0%
Reviewers' Industry
Benchmark Email
Benchmark Email Industry
Marketing and Advertising
10.0%
Information Technology and Services
10.0%
Hospitality
6.0%
Retail
4.0%
Public Relations and Communications
4.0%
Other
66.0%
Customerly
Customerly Industry
Marketing and Advertising
18.2%
Computer & Network Security
18.2%
Real Estate
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
36.4%
Reviews
Most Helpful Favorable Review
Benchmark Email
Martin R.
User in Chemicals

Benchmark is a tool for managing mass emailing. It is great for marketing or for staying in touch with large groups of people via email. The tool makes it relatively easy to create nice looking HTML-based emails. And the tools for managing various...

Customerly
Esther R.
User in Marketing and Advertising

Customerly is a procedural application, which is extremely elaborate in conducting surveys. Furthermore, Customerly increases the authenticity of the results that we have.

Most Helpful Critical Review
Benchmark Email
Joe H.
Administrator in Internet

Send times are incredibly inconsistent. Sometimes it will take up to two hours to send an email. So for example, if you're sending a time sensitive email, be sure to schedule it a couple hours earlier than you originally want. I talked with support, and...

Customerly
Anvesh G.
Administrator in Internet

It's sometimes little buggy & need to check twice to get some options to work. Their chat icon is fixed and can't change it with our own branding.

Discussions
Benchmark Email
Benchmark Email Discussions
Monty the Mongoose crying
Benchmark Email has no discussions with answers
Customerly
Customerly Discussions
Monty the Mongoose crying
Customerly has no discussions with answers
Screenshots
Benchmark Email
Benchmark Email Screenshots
Customerly
Customerly Screenshots
No screenshots provided
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