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At a Glance
Market Segments
Small-Business (92.2% of reviews)
Small-Business (97.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
$249.00 Per Month
$199.00 Per Month
Bench by Employer.com
Star Rating
(77)4.2 out of 5
Market Segments
Small-Business (92.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$249.00 Per Month
Browse all 2 pricing plansPilot
Star Rating
(133)4.7 out of 5
Market Segments
Small-Business (97.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$199.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bench excels in its "Statement of Work" feature, scoring 9.4, which allows for clear project outlines and expectations, while Pilot achieves a perfect score of 10.0, indicating exceptional clarity and thoroughness in their project documentation.
- Reviewers mention that Bench's "Technical Expertise" is rated at 9.5, showcasing strong capabilities in handling complex tasks, whereas Pilot shines even brighter with a score of 9.9, reflecting their superior technical skills and knowledge in the field.
- G2 users highlight that Bench has a solid "Change Management Skills" rating of 9.6, indicating a good ability to adapt to changes, but Pilot outperforms with a score of 9.8, suggesting a more agile and responsive approach to project adjustments.
- Users on G2 note that Bench's "Responsiveness" is rated at 8.6, which is satisfactory, but Pilot's higher score of 9.6 indicates a more proactive and timely communication style, enhancing the overall user experience.
- Reviewers say that Bench's "Professionalism" is rated at 8.9, which is commendable, but Pilot's score of 9.7 suggests a more polished and professional interaction, leading to greater trust and satisfaction among clients.
- Users report that while Bench's "Resource Allocation" is rated at 8.9, indicating effective use of resources, Pilot's higher score of 9.7 reflects a more strategic and efficient approach to managing resources throughout projects.
Pricing
Entry-Level Pricing
Bench by Employer.com
Essential
$249.00
Per Month
Bookkeeping powered
by real humans.
- Monthly bookkeeping
- Dedicated bookkeeping team
- Year-end tax ready financial statements
Pilot
Pilot Essentials
$199.00
Per Month
For businesses that want clean, accurate books without the extras. Get monthly bookkeeping that keeps you tax-ready and compliant.
- Real-time visibility into your finances
- Monthly P&L and balance sheet based on your bank and credit card activity
- Year-end package for your tax preparer
Free Trial
Bench by Employer.com
Free Trial is available
Pilot
No trial information availableRatings
Meets Requirements
Not enough data
Not enough data
Ease of Use
Not enough data
Not enough data
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
Not enough data
Not enough data
Quality of Work
8.5
61
9.4
121
Responsiveness
8.6
64
9.5
121
Expertise of Team
8.6
64
9.5
120
Execution Ability
8.5
63
9.4
120
Communication Skills
8.7
64
9.5
121
Professionalism
8.9
64
9.7
121
Has the product been a good partner in doing business?
8.7
69
9.5
123
Product Direction (% positive)
Not enough data
Not enough data
Features by Category
Planning
Not enough data
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Not enough data
Delivery
Not enough data
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Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
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Not enough data
General Ledger
Not enough data
Not enough data
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Not enough data
Not enough data
Not enough data
Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounts Payable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Functionality
Not enough data
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Reporting & Analytics
Not enough data
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Platform
Not enough data
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Integration
Not enough data
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Cash Flow
Not enough data
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Not enough data
Budgeting & Forecasting
Not enough data
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Not enough data
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Not enough data
Revenue
Not enough data
Not enough data
Not enough data
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Payroll
Not enough data
Not enough data
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Not enough data
AI
Not enough data
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Mobile Applications - Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bench by Employer.com and Pilot share no categories
Unique Categories
Bench by Employer.com is categorized as Accounting
Reviews
Reviewers' Company Size
Bench by Employer.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.1%
Marketing and Advertising
7.8%
Non-Profit Organization Management
3.9%
Motion Pictures and Film
3.9%
Legal Services
3.9%
Other
71.4%
Computer Software
37.1%
Information Technology and Services
9.8%
Health, Wellness and Fitness
4.5%
Marketing and Advertising
3.8%
Internet
3.8%
Other
40.9%
Alternatives
Discussions
Does bench work with QuickBooks?
1 Comment
AG
Yes. Bench ks the accounting and bookkeeping portion of the business. Freshbook is the actual software.Read more
How much does bench cost?
1 Comment
HM
It depends on the amount of transactions and is very reasonable. Read more
Bench by Employer.com has no more discussions with answers
How do taxes work with Pilot?
1 Comment
Official Response from Pilot
We can seamlessly hand off your prepared books to the tax prep firm of your choice. (If you don’t have a tax preparer yet, we’re happy to recommend someone...Read more
Is support included? Can I ask questions?
1 Comment
Official Response from Pilot
Yes! Support is included as part of your plan — no extra hourly charges to worry about. Your dedicated account manager is happy to answer any questions you...Read more
What's the difference between accrual and cash bookkeeping?
1 Comment
Official Response from Pilot
Cash bookkeeping only looks at when money enters or leaves a bank account. Accrual bookkeeping is a more sophisticated approach that records when the money...Read more
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