# Beds24 vs Hostaway Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hostaway excels in customer support, with many users praising the responsiveness and helpfulness of the support team. For instance, one user highlighted how Jeffrey from the support team was "amazing and extremely helpful" in resolving connectivity issues across various channels like Airbnb and Booking.com.
- **Users say** that Hostaway's onboarding process is notably smooth, with recent feedback mentioning how easy it is to set up and manage multiple platforms. One user specifically noted that Warren Figueroa made the initial setup "super easy," enhancing their overall experience.
- **Reviewers mention** that while Beds24 offers a variety of booking options, it may not provide the same level of support and user experience as Hostaway. Users appreciate the flexibility in booking properties but have not highlighted standout support experiences, which could be a concern for those needing assistance.
- **According to verified reviews** , Hostaway's user interface is praised for its intuitive design, making it easier for users to navigate and manage their properties. The calendar feature received specific commendation for its effectiveness in streamlining management tasks.
- **G2 reviewers indicate** that Beds24 provides useful features for remote management, such as guest management and payment tracking. However, the overall user satisfaction appears to lag behind Hostaway, which boasts a higher star rating and more positive feedback regarding its usability.
- **Users highlight** that Hostaway's strong performance in meeting user needs is reflected in its high ratings for product direction and quality of support, with many feeling confident in its ability to adapt and grow with their business needs, unlike Beds24, which has received mixed feedback in these areas.



| | Beds24 | Hostaway | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 13 | 390 | 
| **Largest Market Segment** | Small-Business (76.9% of reviews) | Small-Business (98.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Beds24

**Not enough data**

### Hostaway

Pros:
- Customer Support (28 reviews)
- Ease of Use (23 reviews)

Cons:
- Missing Features (6 reviews)
- Expensive (5 reviews)

---
## Ratings Comparison
| Rating | Beds24 | Hostaway | 
|---|---|---|
  | **Meets Requirements** | 8.3 (6 reviews) | 9.2 (312 reviews) | 
  | **Ease of Use** | 8.3 (6 reviews) | 8.9 (320 reviews) | 
  | **Ease of Setup** | Not enough data | 8.6 (276 reviews) | 
  | **Ease of Admin** | Not enough data | 8.9 (151 reviews) | 
  | **Quality of Support** | 7.2 (6 reviews) | 9.5 (310 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.3 (148 reviews) | 
  | **Product Direction (% positive)** | 6.1 (6 reviews) | 9.3 (292 reviews) | 

---
## Pricing

### Beds24

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Hostaway

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Channel Management

| Product | Score | Reviews |
|---|---|---|
| **Beds24** | N/A | N/A |
| **Hostaway** | 8.9/10 | 229 |

#### Administration

| Feature | Beds24 | Hostaway | 
|---|---|---|
| **Integrations** | Not enough data | 9.0 (204 reviews) | 
| **Inventory Management** | Not enough data | 8.9 (173 reviews) | 
| **Automation** | Not enough data | 9.2 (194 reviews) | 
| **Calendar** | Not enough data | 9.4 (192 reviews) | 
| **Reporting & Analytics** | Not enough data | 9.0 (189 reviews) | 

#### Booking Management

| Feature | Beds24 | Hostaway | 
|---|---|---|
| **Booking Aggregation** | Not enough data | 9.2 (139 reviews) | 
| **Booking Engine** | Not enough data | 8.9 (144 reviews) | 
| **Rate Setting** | Not enough data | 8.7 (137 reviews) | 

#### Booking Management

| Feature | Beds24 | Hostaway | 
|---|---|---|
| **Booking Aggregation** | Not enough data | 9.3 (185 reviews) | 
| **Booking Engine** | Not enough data | 8.9 (190 reviews) | 
| **Rate Setting** | Not enough data | 8.8 (181 reviews) | 

#### Administration

| Feature | Beds24 | Hostaway | 
|---|---|---|
| **Inventory Management** | Not enough data | 9.0 (131 reviews) | 
| **Integrations** | Not enough data | 8.9 (146 reviews) | 
| **Automation** | Not enough data | 9.1 (140 reviews) | 
| **Reporting & Analytics** | Not enough data | 8.9 (136 reviews) | 
| **Calendar** | Not enough data | 9.2 (137 reviews) | 

#### Marketing

| Feature | Beds24 | Hostaway | 
|---|---|---|
| **Marketing Tools** | Not enough data | 8.7 (169 reviews) | 
| **Online Reputation Management** | Not enough data | 8.8 (164 reviews) | 

#### Marketing

| Feature | Beds24 | Hostaway | 
|---|---|---|
| **Online Reputation Management** | Not enough data | 8.6 (127 reviews) | 
| **Marketing Tools** | Not enough data | 8.6 (125 reviews) | 

### Hotel Management

| Product | Score | Reviews |
|---|---|---|
| **Beds24** | N/A | N/A |
| **Hostaway** | N/A | N/A |

#### Property Management

| Feature | Beds24 | Hostaway | 
|---|---|---|
| **Room Inventory** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **Facility Maintenance** | Not enough data | Not enough data | 
| **Distribution Management** | Not enough data | Not enough data | 

#### Guest Management

| Feature | Beds24 | Hostaway | 
|---|---|---|
| **Central Reservation System** | Not enough data | Not enough data | 
| **Marketing and Loyalty Programs** | Not enough data | Not enough data | 
| **Guest Messaging** | Not enough data | Not enough data | 

#### Staff Management

| Feature | Beds24 | Hostaway | 
|---|---|---|
| **Housekeeping** | Not enough data | Not enough data | 
| **Shift Scheduling** | Not enough data | Not enough data | 

#### Platform

| Feature | Beds24 | Hostaway | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Channel Manager Integration** | Not enough data | Not enough data | 

#### Agentic AI - Hotel Management

| Feature | Beds24 | Hostaway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Vacation Rental

| Product | Score | Reviews |
|---|---|---|
| **Beds24** | N/A | N/A |
| **Hostaway** | 8.2/10 | 36 |

#### Agentic AI - Vacation Rental

| Feature | Beds24 | Hostaway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (34 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (34 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (35 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (30 reviews) | 
| **Decision Making** | Not enough data | 8.4 (32 reviews) | 

---
## Categories
**Shared Categories (1):** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)

**Unique to Beds24 (1):** [Hotel Management Software](https://www.g2.com/categories/hotel-management)

**Unique to Hostaway (1):** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental)


---
## Reviewer Demographics

### By Company Size

| Segment | Beds24 | Hostaway | 
|---|---|---|
| **Small-Business** | 76.9% | 98.2% | 
| **Mid-Market** | 15.4% | 1.8% | 
| **Enterprise** | 7.7% | 0% | 

### By Industry

#### Beds24

- **Hospitality:** 30.8%
- **Computer Software:** 15.4%
- **Telecommunications:** 7.7%
- **Management Consulting:** 7.7%
- **Hospital & Health Care:** 7.7%
- **Health, Wellness and Fitness:** 7.7%
- **Education Management:** 7.7%
- **Civil Engineering:** 7.7%
- **Accounting:** 7.7%

#### Hostaway

- **Hospitality:** 43.8%
- **Real Estate:** 31.3%
- **Leisure, Travel & Tourism:** 13.3%
- **Accounting:** 2.4%
- **Management Consulting:** 1.4%
- **Commercial Real Estate:** 1.4%
- **Investment Management:** 0.8%
- **Entertainment:** 0.8%
- **Alternative Dispute Resolution:** 0.3%
- **Banking:** 0.3%
- **Other:** 4.3%

---
## Alternatives

### Alternatives to Beds24

- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.5/5 stars (105 reviews)
- [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews)
- [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.2/5 stars (66 reviews)
- [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (64 reviews)
- [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews)
- [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (62 reviews)
- [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews)
- [Visitor](https://www.g2.com/products/visitor-visitor/reviews) — 4.6/5 stars (43 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)

### Alternatives to Hostaway

- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.5/5 stars (105 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.2/5 stars (66 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) — 4.9/5 stars (245 reviews)
- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (151 reviews)
- [OwnerRez](https://www.g2.com/products/ownerrez/reviews) — 5.0/5 stars (23 reviews)
- [Hostify](https://www.g2.com/products/hostify/reviews) — 4.7/5 stars (18 reviews)
- [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (62 reviews)
- [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (274 reviews)

---
## Top Discussions

### Beds24

No discussions available for this product.

### Hostaway

- Title: [Where is Hostaway based?](https://www.g2.com/discussions/hostaway-where-is-hostaway-based) — 1 comment
  > **Top comment:** "Toranto Canada? "
- Title: [What does Hostaway cost?](https://www.g2.com/discussions/what-does-hostaway-cost) — 1 comment
  > **Top comment:** "It was $440 for my 11 listings. It will cost me half at my next PMS for equal to better features"
- Title: [his is a simple system to use;](https://www.g2.com/discussions/his-is-a-simple-system-to-use) — 1 comment, 1 upvote
  > **Top comment:** "Wheelhouse makes my use of Hostaway even easier with smart pricing"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/beds24-vs-hostaway)