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At a Glance
Market Segments
Enterprise (57.9% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
No pricing available
$0.00
BBM Enterprise
Star Rating
(20)3.9 out of 5
Market Segments
Enterprise (57.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about BBM EnterpriseWebex Suite
Star Rating
(18,608)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Webex Suite excels in video streaming with a rating of 9.1, while BBM Enterprise does not have a comparable feature, leading to a more robust experience for video conferencing.
- Reviewers mention that Webex Suite's automated scheduling feature scores a remarkable 9.4, making it easier for teams to coordinate meetings, whereas BBM Enterprise lacks this level of automation, which can lead to scheduling conflicts.
- G2 users highlight that Webex Suite offers superior document collaboration tools, with a file sharing rating of 8.7 compared to BBM Enterprise's 8.5, indicating a more seamless experience for sharing and collaborating on files.
- Users on G2 appreciate Webex Suite's advanced features like automated note-taking (9.1) and smart summaries (9.0), which enhance productivity during meetings, while BBM Enterprise does not provide similar AI-driven functionalities.
- Reviewers say that Webex Suite's integration capabilities are rated at 8.7, allowing for better connectivity with other applications, while BBM Enterprise's integrations score lower at 7.6, which may limit its usability in diverse environments.
- Users report that Webex Suite's quality of support is rated at 8.5, indicating a more reliable support system, while BBM Enterprise's support rating of 7.9 suggests that users may face challenges in getting timely assistance.
Pricing
Entry-Level Pricing
BBM Enterprise
No pricing availableWebex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
BBM Enterprise
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
7.8
18
8.9
14,648
Ease of Use
8.3
18
8.7
14,698
Ease of Setup
Not enough data
8.4
2,911
Ease of Admin
Not enough data
8.5
2,598
Quality of Support
7.9
18
8.5
11,716
Has the product been a good partner in doing business?
Not enough data
8.7
2,492
Product Direction (% positive)
4.8
18
7.8
14,107
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
983
Not enough data
9.0
964
Not enough data
8.9
942
Collaboration
Not enough data
8.8
899
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
875
Not enough data
9.2
1000
Functionality
Not enough data
8.8
881
Not enough data
9.0
980
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.8
20
Business Instant Messaging
8.5
14
8.6
941
8.8
16
8.8
1045
8.2
14
8.5
959
Business Instant Messaging
8.6
13
8.9
1012
7.7
13
8.9
954
Business Instant Messaging
8.8
15
8.7
902
8.6
11
8.8
962
7.6
14
8.7
869
Generative AI - Business Instant Messaging
Not enough data
8.2
55
AI - Business Instant Messaging
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
7.8
55
Agentic AI - Business Instant Messaging
Not enough data
7.8
37
Not enough data
7.7
36
Visual Tools
Not enough data
8.7
68
Not enough data
8.6
64
Not enough data
8.5
65
Not enough data
8.4
67
Office Customization
Not enough data
8.8
66
Not enough data
8.8
64
Not enough data
8.6
63
Guest Tools
Not enough data
8.5
61
Not enough data
8.7
62
Not enough data
8.8
58
Collaboration Tools
Not enough data
8.6
64
Not enough data
8.9
66
Not enough data
9.1
65
Not enough data
8.9
64
Agentic AI - Virtual Workspaces
Not enough data
7.8
30
Not enough data
7.6
30
Design Tools
Not enough data
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Communication Tools
Not enough data
8.9
340
Not enough data
9.0
362
Integrations
Not enough data
8.7
292
Not enough data
9.0
360
Software Offering
Not enough data
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Presenter Tools
Not enough data
8.9
4897
Not enough data
8.5
4254
|
Verified
Not enough data
8.8
4606
|
Verified
Not enough data
8.9
5120
|
Verified
Conferencing Options
Not enough data
9.0
5263
|
Verified
Not enough data
9.0
5489
|
Verified
Not enough data
9.0
5402
|
Verified
Application Tools
Not enough data
8.8
4346
|
Verified
Not enough data
8.8
4905
|
Verified
Not enough data
8.7
4873
Agentic AI - Screen Sharing
Not enough data
7.7
49
Collaboration
Not enough data
9.1
34
Not enough data
8.7
34
Not enough data
8.7
34
Not enough data
8.9
34
Hardware
Not enough data
8.6
33
Not enough data
8.5
33
Security
Not enough data
9.1
34
Not enough data
8.8
34
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.4
15
Collaboration Tools
Not enough data
9.0
10151
|
Verified
Not enough data
9.1
2955
|
Verified
Not enough data
8.8
2638
|
Verified
Not enough data
9.0
3181
|
Verified
Not enough data
9.0
3030
Meeting Coordination
Not enough data
8.7
9143
Not enough data
8.7
8633
|
Verified
Not enough data
8.7
9006
|
Verified
Not enough data
8.8
3160
|
Verified
Software Type
Not enough data
8.6
7736
|
Verified
Not enough data
8.8
3098
|
Verified
Not enough data
9.0
3243
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
89
Not enough data
7.8
84
Not enough data
7.9
86
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Accessibility - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
242
Not enough data
8.7
228
Not enough data
8.6
209
Not enough data
9.0
256
Not enough data
9.0
257
Not enough data
8.6
146
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
162
Not enough data
8.4
187
Not enough data
8.4
178
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
134
Not enough data
8.6
179
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
153
Not enough data
9.1
141
Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BBM Enterprise and Webex Suite are categorized as Business Instant Messaging
Unique Categories
BBM Enterprise is categorized as Encryption
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
BBM Enterprise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.3%
Logistics and Supply Chain
15.8%
Telecommunications
5.3%
Semiconductors
5.3%
Professional Training & Coaching
5.3%
Other
42.1%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
BBM Enterprise has no discussions with answers
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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