Compare Bazaarvoice and Sprout Social 
Featured Products
At a Glance
Market Segments
Mid-Market (40.0% of reviews)
Small-Business (44.6% of reviews)
Entry-Level Pricing
No pricing available
Starting at $199.00 1 user/per month (billed annually)
Bazaarvoice
Star Rating
(805)4.2 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceSprout Social
Star Rating
(6,206)4.4 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in user experience, with many users highlighting its intuitive setup and ease of scheduling posts across multiple accounts. One user mentioned, "From setup to scheduling, it’s such a cool breeze," indicating a smooth onboarding process.
- Users say that Bazaarvoice provides a valuable service for eCommerce channels, with reviewers appreciating the strong account support and the extensive retailer network. One user noted, "Very large retailer network, also fairly hands off once the campaigns are running," showcasing its effectiveness in managing campaigns.
- Reviewers mention that Sprout Social's reporting features are particularly helpful, with users praising the graphs and reports for their clarity when presenting data. A user stated, "The reports and graphs are very helpful when presenting," which highlights the platform's analytical strengths.
- According to verified reviews, Bazaarvoice has a straightforward implementation process, with users noting that the implementation team has been fantastic and integration is quick and easy. This feedback suggests that users find it accessible for getting started.
- G2 reviewers report that while both platforms offer solid support, Sprout Social edges out with a slightly higher quality of customer service. Users have expressed satisfaction with Sprout's support, stating, "The customer service is also very helpful," which can be crucial for ongoing user experience.
- Users say that Sprout Social's social listening capabilities allow them to spot trends and potential crises effectively, enhancing their ability to manage social media proactively. One user highlighted, "I love the features and integrations," indicating a strong preference for its analytical tools.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableSprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
Bazaarvoice
No trial information availableSprout Social
Free Trial is available
Ratings
Meets Requirements
8.5
665
8.5
5,285
Ease of Use
8.1
678
8.8
5,345
Ease of Setup
7.4
378
8.7
3,710
Ease of Admin
8.0
371
8.8
2,232
Quality of Support
8.5
656
8.6
4,721
Has the product been a good partner in doing business?
8.3
371
8.7
2,198
Product Direction (% positive)
7.9
649
8.9
5,201
Features by Category
Social Analytics
7.6
56
7.7(won by 0.1)
2977
8.0(won by 0.2)
70
7.8
3156
8.3
72
8.8(won by 0.5)
3369
Feature Not Available
7.2(won by default)
2603
8.1(won by 1.1)
43
7.0
2609
8.1(won by 0.8)
51
7.3
2369
Feature Not Available
7.1(won by default)
2308
Reports & Dashboards
7.4
66
8.1(won by 0.7)
3218
8.2
70
8.5(won by 0.3)
3267
8.0
51
8.5(won by 0.5)
3126
7.5(won by default)
27
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
893
Not enough data
6.2(won by default)
889
Not enough data
6.2(won by default)
879
Not enough data
6.2(won by default)
887
Not enough data
6.3(won by default)
889
Content & Collaboration
8.5
24
8.9
3188
7.9
26
7.9
2924
Feature Not Available
8.2
3011
7.8
20
8.0
2894
8.7
25
8.3
3002
7.3
22
Feature Not Available
Social Management
7.8
31
8.6
4297
8.4
31
8.9
4319
7.7
26
8.1
3812
7.9
28
8.5
4187
Feature Not Available
Feature Not Available
7.4
19
7.9
2900
7.4
9
7.5
2491
Agentic AI - Social Media Management
Not enough data
6.2
1062
Not enough data
6.4
1054
Not enough data
6.5
1059
Not enough data
6.5
1045
Not enough data
6.4
1035
Not enough data
6.4
1036
Not enough data
6.5
1036
Collection
7.7
216
|
Verified
Not enough data
7.8
238
|
Verified
Not enough data
6.9
224
|
Verified
Not enough data
7.4
222
|
Verified
Not enough data
7.1
222
|
Verified
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
7.9
243
|
Verified
Not enough data
7.6
230
|
Verified
Not enough data
7.3
205
|
Verified
Not enough data
Use Cases
7.8
219
|
Verified
Not enough data
7.8
210
|
Verified
Not enough data
7.6
225
|
Verified
Not enough data
Administration
6.4
188
|
Verified
Not enough data
8.0
238
|
Verified
Not enough data
7.3
228
|
Verified
Not enough data
7.4
224
|
Verified
Not enough data
7.2
202
|
Verified
Not enough data
Display Options
6.6
193
|
Verified
Not enough data
6.3
191
|
Verified
Not enough data
6.8
210
|
Verified
Not enough data
7.0
202
|
Verified
Not enough data
Generative AI
5.8
99
Not enough data
Monitoring & Listening
Not enough data
8.5
1902
Not enough data
7.0
1435
Not enough data
8.0
1218
Not enough data
7.9
1195
Not enough data
7.7
1163
Not enough data
7.8
1191
Agentic AI - Social Media Listening Tools
Not enough data
6.4
387
Not enough data
6.4
386
Not enough data
6.4
387
Not enough data
6.4
387
Not enough data
6.4
387
Data Management & Analysis
Not enough data
7.5
1208
Not enough data
8.6
1965
Not enough data
8.1
1225
Not enough data
7.8
1126
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.8
45
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.1
47
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.1
863
Not enough data
6.9
849
Process
Not enough data
8.4
1466
Not enough data
7.9
1247
Not enough data
7.7
1008
Channels
Not enough data
Feature Not Available
Not enough data
8.9
1521
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1126
Not enough data
8.4
1430
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and Sprout Social are categorized as Social Media Management and Social Media Analytics
Unique Categories
Bazaarvoice is categorized as User-Generated Content, Review Management, Online Reputation Management, Digital Product Sampling, Influencer Marketing Platforms, and Social Commerce Platforms
Sprout Social is categorized as Social Media Suites, Social Media Listening Tools, and Social Customer Service
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.5%
Retail
16.6%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.4%
Marketing and Advertising
20.5%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.8%
Computer Software
3.2%
Other
60.8%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
Is there a place of education for users?
7 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
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