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Compare Bazaarvoice and Sprinklr Social 
Featured Products
At a Glance
Market Segments
Mid-Market (39.9% of reviews)
Enterprise (48.7% of reviews)
Entry-Level Pricing
No pricing available
$2,800.00 1 User Per Year
Bazaarvoice
Star Rating
(804)4.2 out of 5
Market Segments
Mid-Market (39.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceSprinklr Social
Star Rating
(1,154)4.1 out of 5
Market Segments
Enterprise (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bazaarvoice excels in user experience, with many praising its intuitive navigation and ease of use. Users appreciate how simple it is to integrate reviews and ratings into their platforms, highlighting that adding the Bazaarvoice script is straightforward and effective.
- According to verified reviews, Sprinklr Social shines in its ability to centralize social media management. Users find it beneficial to monitor multiple channels, schedule posts, and analyze engagement from a single dashboard, which significantly streamlines their workflow.
- Reviewers mention that Bazaarvoice has a strong focus on partnerships with major retailers, which enhances its value for businesses looking to syndicate reviews effectively. This capability allows users to engage directly on customer sites, providing a seamless experience for both brands and consumers.
- Users say that while Sprinklr Social offers a robust set of features for enterprise-scale management, some find it less user-friendly compared to Bazaarvoice. The interface, although professional, can feel overwhelming for new users, which may hinder quick adoption.
- Reviewers highlight that Bazaarvoice's quality of support is a significant advantage, with many noting the responsiveness of the team and their willingness to provide guidance on activations. This level of support contributes to a smoother implementation process for users.
- G2 reviewers indicate that while Sprinklr Social has a solid market presence and a higher number of recent reviews, its overall satisfaction score is slightly lower than that of Bazaarvoice. This suggests that while it may be popular, users may not feel as positively about their experience compared to those using Bazaarvoice.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableSprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Free Trial
Bazaarvoice
No trial information availableSprinklr Social
Free Trial is available
Ratings
Meets Requirements
8.5
664
8.1
955
Ease of Use
8.1
677
7.5
972
Ease of Setup
7.4
377
7.0
581
Ease of Admin
8.0
371
7.3
428
Quality of Support
8.5
655
7.7
899
Has the product been a good partner in doing business?
8.3
371
8.0
413
Product Direction (% positive)
7.9
648
8.0
935
Features by Category
Social Analytics
7.6(won by 0.5)
56
7.1
361
8.0(won by default)
70
Feature Not Available
8.3(won by 0.1)
72
8.2
435
Feature Not Available
Feature Not Available
8.1(won by default)
43
Feature Not Available
8.1(won by 1.0)
51
7.1
223
Feature Not Available
7.1(won by default)
228
Reports & Dashboards
7.4
66
8.1(won by 0.7)
439
8.2(won by 0.2)
70
8.0
440
8.0
51
8.2(won by 0.2)
432
7.5(won by default)
27
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Content & Collaboration
8.5
24
8.5
339
7.9
26
8.0
329
Feature Not Available
7.6
307
7.8
20
7.9
330
8.7
25
7.9
340
7.3
22
7.3
234
Social Management
7.8
31
8.2
549
8.4
31
8.5
530
7.7
26
Feature Not Available
7.9
28
8.3
558
Feature Not Available
7.3
413
7.4
19
7.4
241
7.4
9
7.3
199
Agentic AI - Social Media Management
Not enough data
6.4
56
Not enough data
6.6
55
Not enough data
6.5
55
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Collection
7.7
216
|
Verified
Feature Not Available
7.8
238
|
Verified
7.4
47
|
Verified
6.9
224
|
Verified
Feature Not Available
7.4
222
|
Verified
8.4
56
|
Verified
7.1
222
|
Verified
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
7.9
243
|
Verified
7.8
48
|
Verified
7.6
230
|
Verified
Feature Not Available
7.3
205
|
Verified
8.2
46
|
Verified
Use Cases
7.8
219
|
Verified
7.5
46
|
Verified
7.8
209
|
Verified
7.6
45
|
Verified
7.6
225
|
Verified
8.1
51
|
Verified
Administration
6.4
188
|
Verified
Feature Not Available
8.0
237
|
Verified
Feature Not Available
7.3
228
|
Verified
8.3
53
|
Verified
7.4
224
|
Verified
8.3
54
|
Verified
7.2
202
|
Verified
7.3
45
|
Verified
Display Options
6.6
193
|
Verified
7.1
44
|
Verified
6.3
191
|
Verified
Feature Not Available
6.8
210
|
Verified
7.1
51
|
Verified
7.0
201
|
Verified
Feature Not Available
Generative AI
5.8
99
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
29
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.4
28
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
Not enough data
8.2
403
Not enough data
7.0
334
Not enough data
8.3
156
Not enough data
8.2
159
Not enough data
7.5
156
Not enough data
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
Not enough data
7.1
364
Not enough data
8.3
405
Not enough data
7.9
158
Not enough data
7.7
149
Content
7.7
31
8.0
57
7.7
32
7.7
55
7.5
37
8.2
56
8.0
37
7.5
54
Engagement
Feature Not Available
6.9
53
6.7
27
7.2
52
6.9
30
7.9
53
Feature Not Available
7.1
50
7.3
29
7.8
52
Social Shopping
Feature Not Available
Feature Not Available
7.1
33
6.9
50
Feature Not Available
Feature Not Available
6.8
33
7.3
51
Analytics
7.2
35
Feature Not Available
6.9
24
8.3
52
7.7
28
7.9
51
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.8
45
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.1
47
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.9
133
Not enough data
Feature Not Available
Process
Not enough data
8.2
264
Not enough data
7.7
241
Not enough data
8.2
247
Channels
Not enough data
7.5
196
Not enough data
8.7
278
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Insight
Not enough data
7.6
198
Not enough data
8.4
275
Not enough data
7.9
223
Not enough data
7.7
233
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and Sprinklr Social are categorized as Social Media Analytics, Social Media Management, Review Management, and Social Commerce Platforms
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Online Reputation Management, User-Generated Content, and Digital Product Sampling
Sprinklr Social is categorized as Conversational Commerce Platforms, SAP Store, Employee Advocacy, Social Customer Service, Social Media Suites, Social Media Listening Tools, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.6%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.3%
Marketing and Advertising
15.0%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.4%
Consumer Services
4.3%
Other
65.7%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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