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At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (85.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $119.00 Per Month
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceShopper Approved
Star Rating
(232)4.8 out of 5
Market Segments
Small-Business (85.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $119.00 Per Month
Learn more about Shopper ApprovedSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bazaarvoice's "Content Calendar" feature is useful for planning and scheduling content, but some find it less intuitive compared to Shopper Approved's "Content Library," which reviewers mention is easier to navigate and manage.
- Reviewers mention that Bazaarvoice's "Quality of Support" is rated at 8.5, which is commendable, but Shopper Approved shines with a higher rating of 9.5, indicating that users feel more supported and valued when seeking assistance.
- G2 users highlight that Bazaarvoice's "User-Generated Content (UGC) Management" is effective, but they often find Shopper Approved's "Review Forms" and "Personalization" features to be more robust, allowing for better customization and engagement with customers.
- Users on G2 report that while Bazaarvoice offers decent "Social Analytics," Shopper Approved excels in this area, particularly with features like "Sentiment Analysis" and "Competitive Intelligence," which reviewers say provide deeper insights into customer behavior and market trends.
- Reviewers mention that Bazaarvoice's "Influencer Marketing" tools are solid, but Shopper Approved's "Influencer Recruitment" and "Audience Analysis" features are often praised for their effectiveness in connecting brands with the right influencers, leading to better campaign outcomes.
- Users say that Bazaarvoice's "Dashboard" is functional but lacks the customizability that Shopper Approved offers, which reviewers report as being more user-friendly and visually appealing, making it easier to track performance metrics at a glance.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableShopper Approved
Starter Package
Starting at $119.00
Per Month
- Shopper Approved Seller Ratings with our proprietary process that collects up to 10x more reviews.
Free Trial
Bazaarvoice
No trial information availableShopper Approved
Free Trial is available
Ratings
Meets Requirements
8.5
663
9.3
185
Ease of Use
8.1
676
9.3
185
Ease of Setup
7.4
376
9.1
137
Ease of Admin
8.0
370
9.1
121
Quality of Support
8.5
654
9.4
180
Has the product been a good partner in doing business?
8.2
370
9.5
118
Product Direction (% positive)
7.9
647
8.4
173
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
8.2
67
|
Verified
7.8
238
|
Verified
8.8
79
|
Verified
6.9
224
|
Verified
8.3
78
|
Verified
7.4
222
|
Verified
Feature Not Available
7.1
222
|
Verified
7.5
63
|
Verified
Agentic AI - Review Management
Not enough data
5.3
5
Not enough data
5.3
5
Moderation
7.9
243
|
Verified
9.0
75
|
Verified
7.6
230
|
Verified
8.9
72
|
Verified
7.3
205
|
Verified
8.5
63
|
Verified
Use Cases
7.8
219
|
Verified
9.0
75
|
Verified
7.8
209
|
Verified
8.5
66
|
Verified
7.6
225
|
Verified
9.1
72
|
Verified
Administration
6.4
188
|
Verified
7.5
61
|
Verified
8.0
236
|
Verified
8.0
68
|
Verified
7.3
228
|
Verified
8.2
64
|
Verified
7.4
224
|
Verified
8.2
62
|
Verified
7.2
202
|
Verified
Feature Not Available
Display Options
6.6
193
|
Verified
8.7
75
|
Verified
6.3
191
|
Verified
8.7
73
|
Verified
6.7
209
|
Verified
Feature Not Available
7.0
201
|
Verified
8.3
62
|
Verified
Generative AI
5.8
99
7.0
40
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.7
44
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.0
46
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
9.4
93
|
Verified
7.4
58
8.4
68
Feature Not Available
8.6
72
|
Verified
Reporting
6.4
53
Feature Not Available
6.9
63
7.7
53
|
Verified
7.7
68
8.8
89
|
Verified
Media Monitoring
6.6
55
6.9
53
|
Verified
6.8
58
7.0
52
Feature Not Available
7.1
51
|
Verified
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
5.2
26
6.4
30
Agentic AI - Online Reputation Management
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
6.3
5
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
5.7
5
Categories
Categories
Shared Categories
Bazaarvoice and Shopper Approved are categorized as Online Reputation Management and Review Management
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Social Media Analytics, Social Media Management, User-Generated Content, Social Commerce Platforms, and Digital Product Sampling
Shopper Approved has no unique categories
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopper Approved
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Retail
31.0%
Consumer Goods
7.5%
Health, Wellness and Fitness
7.1%
Automotive
6.2%
Wholesale
3.1%
Other
45.1%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
Is Shopper Approved legitimate?
2 Comments
JD
Shopper Approved is legitimate and they have great customer service.Read more
What does Shopper Approved do?
1 Comment
MT
Shopper Approved is a customer review platform that helps businesses collect, manage, and display customer feedback and reviews. It offers a variety of...Read more
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