# Bazaarvoice vs ResellerRatings Comparison | | Bazaarvoice | ResellerRatings | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | | **Total Reviews** | 809 | 82 | | **Largest Market Segment** | Mid-Market (39.9% of reviews) | Small-Business (51.2% of reviews) | | **Entry Level Price** | No pricing available | Free | --- ## Top Pros & Cons ### Bazaarvoice Pros: - Review Management (18 reviews) - Reviews (15 reviews) Cons: - Complex Usage (12 reviews) - Poor Customer Support (12 reviews) ### ResellerRatings Pros: - Ease of Use (3 reviews) - Helpful (2 reviews) Cons: - Expensive (1 reviews) - Not User-Friendly (1 reviews) --- ## Ratings Comparison | Rating | Bazaarvoice | ResellerRatings | |---|---|---| | **Meets Requirements** | 8.5 (667 reviews) | 8.7 (68 reviews) | | **Ease of Use** | 8.1 (680 reviews) | 8.4 (68 reviews) | | **Ease of Setup** | 7.4 (380 reviews) | 8.2 (51 reviews) | | **Ease of Admin** | 8.0 (371 reviews) | 8.9 (52 reviews) | | **Quality of Support** | 8.5 (658 reviews) | 8.4 (66 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (371 reviews) | 8.9 (49 reviews) | | **Product Direction (% positive)** | 7.9 (650 reviews) | 7.3 (60 reviews) | --- ## Pricing ### Bazaarvoice #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ResellerRatings #### Entry-Level Pricing Plan: Starter Price: Free Description: For brands looking to get started growing their UGC to increase conversions. Key Features: - ResellerRatings Storefront Listing - Direct Survey Emails - Store Listings Customization [Browse all 5 editions](https://www.g2.com/products/resellerratings/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Social Media Analytics | Product | Score | Reviews | |---|---|---| | **Bazaarvoice** | 7.9/10 | 80 | | **ResellerRatings** | N/A | N/A | #### Social Analytics | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Competitor Analysis** | 7.6 (56 reviews) | Not enough data | | **Follower Analysis** | 8.0 (70 reviews) | Not enough data | | **Post Performance** | 8.3 (72 reviews) | Not enough data | | **Paid Campaign Tracking** | Feature Not Available | Not enough data | | **Attribution** | 8.1 (43 reviews) | Not enough data | | **Hashtag Analytics** | 8.1 (51 reviews) | Not enough data | | **Sentiment Analysis** | Feature Not Available | Not enough data | #### Reports & Dashboards | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Report Customizability** | 7.4 (66 reviews) | Not enough data | | **Report Exporting** | 8.2 (70 reviews) | Not enough data | | **Scalability** | 8.0 (51 reviews) | Not enough data | | **White Label** | 7.5 (27 reviews) | Not enough data | #### Agentic AI - Social Media Analytics | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Social Media Management | Product | Score | Reviews | |---|---|---| | **Bazaarvoice** | 8.0/10 | 36 | | **ResellerRatings** | N/A | N/A | #### Content & Collaboration | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Content Calendar** | 8.5 (24 reviews) | Not enough data | | **Content Library** | 7.9 (26 reviews) | Not enough data | | **Shared Inbox** | Feature Not Available | Not enough data | | **Approval Workflows** | 7.8 (20 reviews) | Not enough data | | **Users and Permissions** | 8.7 (25 reviews) | Not enough data | | **Content Creation** | 7.3 (22 reviews) | Not enough data | #### Social Management | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Social Analytics** | 7.8 (31 reviews) | Not enough data | | **Social Publishing** | 8.4 (31 reviews) | Not enough data | | **Campaign Optimization** | 7.7 (26 reviews) | Not enough data | | **Social Engagement** | 7.9 (28 reviews) | Not enough data | | **Social Ads** | Feature Not Available | Not enough data | | **Campaign Planning** | 7.4 (19 reviews) | Not enough data | | **Hashtag Capabilites** | 7.4 (9 reviews) | Not enough data | #### Agentic AI - Social Media Management | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Review Management | Product | Score | Reviews | |---|---|---| | **Bazaarvoice** | 7.2/10 | 271 | | **ResellerRatings** | 9.4/10 | 9 | #### Collection | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Authentification** | 7.7 (216 reviews) ✓ Verified | 8.8 (7 reviews) ✓ Verified | | **Review Forms** | 7.8 (239 reviews) ✓ Verified | 9.3 (7 reviews) ✓ Verified | | **Personalization** | 6.9 (224 reviews) ✓ Verified | 9.3 (7 reviews) ✓ Verified | | **Engagement** | 7.4 (222 reviews) ✓ Verified | 9.2 (8 reviews) ✓ Verified | | **Community Q&A** | 7.1 (222 reviews) ✓ Verified | 9.0 (7 reviews) ✓ Verified | #### Agentic AI - Review Management | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | #### Moderation | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Reviewer Validation** | 7.9 (244 reviews) ✓ Verified | 9.4 (6 reviews) ✓ Verified | | **Response Types** | 7.6 (230 reviews) ✓ Verified | 9.8 (7 reviews) | | **Legal Agreements** | 7.3 (205 reviews) ✓ Verified | 9.3 (7 reviews) ✓ Verified | #### Use Cases | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **E-commerce** | 7.8 (221 reviews) ✓ Verified | 9.8 (8 reviews) ✓ Verified | | **Retail** | 7.9 (211 reviews) ✓ Verified | 9.7 (6 reviews) ✓ Verified | | **Customer Service** | 7.6 (225 reviews) ✓ Verified | 9.6 (8 reviews) ✓ Verified | #### Administration | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Incentives** | 6.4 (188 reviews) ✓ Verified | 7.5 (6 reviews) ✓ Verified | | **Syndication** | 8.0 (239 reviews) ✓ Verified | 9.2 (6 reviews) ✓ Verified | | **Insights** | 7.3 (229 reviews) ✓ Verified | 9.8 (8 reviews) ✓ Verified | | **Content** | 7.4 (225 reviews) ✓ Verified | 9.6 (8 reviews) ✓ Verified | | **Sampling** | 7.2 (202 reviews) ✓ Verified | Feature Not Available | #### Display Options | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Badges** | 6.6 (194 reviews) ✓ Verified | 9.2 (8 reviews) ✓ Verified | | **Widgets** | 6.3 (191 reviews) ✓ Verified | 8.8 (7 reviews) ✓ Verified | | **Integration & APIs** | 6.8 (211 reviews) ✓ Verified | 9.4 (6 reviews) ✓ Verified | | **Marketing** | 7.0 (202 reviews) ✓ Verified | 9.5 (7 reviews) ✓ Verified | #### Generative AI | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **AI Text Generation** | 5.8 (99 reviews) | Not enough data | ### Social Commerce Platforms | Product | Score | Reviews | |---|---|---| | **Bazaarvoice** | 7.2/10 | 43 | | **ResellerRatings** | N/A | N/A | #### Content | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Types** | 7.7 (31 reviews) | Not enough data | | **Migration** | 7.7 (32 reviews) | Not enough data | | **Publishing** | 7.5 (37 reviews) | Not enough data | | **UGC** | 8.0 (37 reviews) | Not enough data | #### Engagement | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Live Streaming** | Feature Not Available | Not enough data | | **Omnichannel** | 6.7 (27 reviews) | Not enough data | | **Personalization** | 6.9 (30 reviews) | Not enough data | | **Conversational Commerce** | Feature Not Available | Not enough data | | **Moderation** | 7.3 (29 reviews) | Not enough data | #### Social Shopping | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Promotions** | Feature Not Available | Not enough data | | **Shoppable Media** | 7.1 (33 reviews) | Not enough data | | **AR/VR** | Feature Not Available | Not enough data | | **Social Store** | 6.8 (33 reviews) | Not enough data | #### Analytics | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Product Insights** | 7.2 (35 reviews) | Not enough data | | **Social Listening** | 6.9 (24 reviews) | Not enough data | | **Campaigns** | 7.7 (28 reviews) | Not enough data | ### User-Generated Content | Product | Score | Reviews | |---|---|---| | **Bazaarvoice** | 6.7/10 | 64 | | **ResellerRatings** | N/A | N/A | #### Visual UGC | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Campaign Customization** | 6.3 (49 reviews) | Not enough data | | **Widget Customization** | 6.0 (46 reviews) | Not enough data | | **Widget** | 6.8 (45 reviews) | Not enough data | | **Media Library** | 6.4 (48 reviews) | Not enough data | #### Integrations | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Social Media** | 7.0 (47 reviews) | Not enough data | | **Content Creation** | 6.8 (46 reviews) | Not enough data | | **Marketing Automation** | 6.6 (45 reviews) | Not enough data | | **Rights Management** | 7.2 (46 reviews) | Not enough data | #### Support | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Onboarding** | 7.1 (47 reviews) | Not enough data | | **24/7 Client Support** | 7.5 (55 reviews) | Not enough data | #### Performance | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **UGC Analytics** | 6.6 (50 reviews) | Not enough data | | **Lazy-Loading** | 6.0 (45 reviews) | Not enough data | ### Influencer Marketing Platforms | Product | Score | Reviews | |---|---|---| | **Bazaarvoice** | 8.1/10 | 136 | | **ResellerRatings** | N/A | N/A | #### Influencer Marketing | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Influencer Recruitment** | 8.3 (99 reviews) ✓ Verified | Not enough data | | **Influencer Scoring** | 8.3 (99 reviews) ✓ Verified | Not enough data | | **Audience Analysis** | 8.4 (112 reviews) ✓ Verified | Not enough data | | **Influencer Segmentation** | 8.1 (104 reviews) ✓ Verified | Not enough data | | **Influencer Collaboration** | 8.0 (90 reviews) ✓ Verified | Not enough data | | **User-Generated Content (UGC) Management** | 8.4 (63 reviews) ✓ Verified | Not enough data | | **Content Approval** | 8.2 (78 reviews) ✓ Verified | Not enough data | | **Campaign Analytics** | 8.5 (105 reviews) ✓ Verified | Not enough data | | **Reporting and Dashboards** | 8.4 (99 reviews) ✓ Verified | Not enough data | | **Data Importing and Exporting Tools** | 8.3 (96 reviews) ✓ Verified | Not enough data | | **Influencer Whitelisting** | 7.9 (47 reviews) | Not enough data | | **Influencer Compensation** | 7.8 (50 reviews) | Not enough data | | **Social Commerce** | 7.3 (39 reviews) ✓ Verified | Not enough data | | **E-Commerce Integration** | Feature Not Available | Not enough data | #### Agentic AI - Influencer Marketing Platforms | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Digital Product Sampling | Product | Score | Reviews | |---|---|---| | **Bazaarvoice** | N/A | N/A | | **ResellerRatings** | N/A | N/A | #### Reporting & Analytics - Digital Product Sampling | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Enables businesses to segment and target customers based on demographics, behavior, and location.** | Not enough data | Not enough data | | **Provides dashboards to track marketing campaign insights and product performance metrics.** | Not enough data | Not enough data | | **Delivers detailed reports and insights on sample distribution and consumer engagement.** | Not enough data | Not enough data | | **Evaluates how sample recipients convert into paying customers.** | Not enough data | Not enough data | | **Measures the return on investment of sampling campaigns through detailed analytics.** | Not enough data | Not enough data | #### Feedback - Digital Product Sampling | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Facilitates the collection of consumer reviews, ratings, testimonials, and feedback for sampled products.** | Not enough data | Not enough data | | **Provides tools to manage and showcase user-generated content for marketing purposes.** | Not enough data | Not enough data | #### AI - Digital Product Sampling | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Utilizes AI algorithms to identify and segment the most relevant audience based on behavior and preferences.** | Not enough data | Not enough data | | **Personalizes sampling campaigns based on user behavior and historical data using AI.** | Not enough data | Not enough data | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **Bazaarvoice** | 6.9/10 | 76 | | **ResellerRatings** | 8.6/10 | 21 | #### Consumer Intelligence | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Customer Feedback** | 8.3 (70 reviews) | 8.7 (21 reviews) | | **Competitive Intelligence** | 7.4 (58 reviews) | 8.4 (17 reviews) | | **Sentiment Analysis** | Feature Not Available | 8.5 (17 reviews) | #### Reporting | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Revenue Reporting** | 6.4 (53 reviews) | Feature Not Available | | **Corporate Reporting** | 6.9 (63 reviews) | 8.6 (16 reviews) | | **Dashboard** | 7.7 (69 reviews) | 8.2 (19 reviews) | #### Media Monitoring | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Social Networks Monitoring** | 6.6 (55 reviews) | Feature Not Available | | **Social Media Management** | 6.8 (58 reviews) | Feature Not Available | | **Digital Media Monitoring** | Feature Not Available | 8.6 (6 reviews) | #### In-House Management | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Employee Performance** | Feature Not Available | 9.2 (6 reviews) | | **Team Workflow** | Feature Not Available | 8.3 (13 reviews) | #### Generative AI | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **AI Text Generation** | 5.2 (26 reviews) | Not enough data | #### Agentic AI - Online Reputation Management | Feature | Bazaarvoice | ResellerRatings | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Review Management Software](https://www.g2.com/categories/review-management-software), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Unique to Bazaarvoice (6):** [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms), [Digital Product Sampling Software](https://www.g2.com/categories/digital-product-sampling), [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) --- ## Reviewer Demographics ### By Company Size | Segment | Bazaarvoice | ResellerRatings | |---|---|---| | **Small-Business** | 37.4% | 51.2% | | **Mid-Market** | 39.9% | 45.0% | | **Enterprise** | 22.6% | 3.8% | ### By Industry #### Bazaarvoice - **Consumer Goods:** 18.6% - **Retail:** 16.6% - **Marketing and Advertising:** 11.9% - **Apparel & Fashion:** 7.3% - **Consumer Electronics:** 5.3% - **Public Relations and Communications:** 3.8% - **Cosmetics:** 3.3% - **Manufacturing:** 2.7% - **Health, Wellness and Fitness:** 2.7% - **Food & Beverages:** 2.2% - **Other:** 25.7% #### ResellerRatings - **Retail:** 17.5% - **Health, Wellness and Fitness:** 8.8% - **Automotive:** 7.5% - **Computer Hardware:** 6.3% - **Leisure, Travel & Tourism:** 6.3% - **Consumer Goods:** 5.0% - **Consumer Services:** 3.8% - **Information Technology and Services:** 3.8% - **Computer Software:** 2.5% - **Higher Education:** 2.5% - **Other:** 36.3% --- ## Alternatives ### Alternatives to Bazaarvoice - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (642 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (256 reviews) - [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (376 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4052 reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (130 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews) - [Later Social](https://www.g2.com/products/later-social/reviews) — 4.5/5 stars (380 reviews) ### Alternatives to ResellerRatings - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (256 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (642 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (233 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4052 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews) - [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4038 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1114 reviews) --- ## Top Discussions ### Bazaarvoice - Title: [What is Bazaarvoice used for?](https://www.g2.com/discussions/what-is-bazaarvoice-used-for) — 2 comments > **Top comment:** "Bazaarvoice is a software platform designed to facilitate and manage customer-generated content for businesses. It allows companies to collect, moderate, and..." - Title: [Is there a way to work with the platform AskNicely for our NPS score?](https://www.g2.com/discussions/27687-is-there-a-way-to-work-with-the-platform-asknicely-for-our-nps-score) — 1 comment > **Top comment:** "the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed. The trick is to ensure your data..." ### ResellerRatings - Title: [How Can ResellerRatings Help My Business Get Found In Search?](https://www.g2.com/discussions/seo-6a38f9db-2e99-49fd-a131-a8e448055222) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Google crawls and indexes your reviews so they show up in Seller Ratings & Product Listing (SERPs), increasing organic traffic and the effectiveness of your..." - Title: [What Are Star Ratings?](https://www.g2.com/discussions/star-ratings) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Have you ever searched for a brand or product and noticed those bright shining stars attached to your search results? Or maybe you noticed them on a product..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bazaarvoice-vs-resellerratings)