Introducing G2.ai, the future of software buying.Try now
Compare Bazaarvoice and Reputation 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
rater8
Visit Website
At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Mid-Market (45.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceReputation
Star Rating
(2,386)4.6 out of 5
Market Segments
Mid-Market (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bazaarvoice excels in its UGC Management capabilities, allowing for seamless integration of user-generated content, while Reputation shines in Sentiment Analysis, providing deeper insights into customer feedback.
- Reviewers mention that Bazaarvoice's Content Calendar feature is user-friendly, making it easy to plan and schedule posts, whereas Reputation's Approval Workflows are noted for their flexibility and efficiency in managing content approvals.
- G2 users highlight that Reputation offers superior Social Media Management tools, with robust features for monitoring and engagement, while Bazaarvoice's Analytics capabilities are seen as less comprehensive in comparison.
- Users on G2 say that Bazaarvoice's Network Directory is beneficial for local search optimization, but Reputation's Google My Business integration is praised for its effectiveness in enhancing visibility.
- Reviewers mention that Reputation's Customer Feedback tools are highly rated for their ease of use and effectiveness, while Bazaarvoice's Performance Analytics are considered less intuitive by some users.
- Users report that Bazaarvoice's Real-Time Updates feature is valuable for immediate insights, but Reputation's Dashboard is frequently highlighted for its customizability and user-friendly interface.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableReputation
No pricing availableFree Trial
Bazaarvoice
No trial information availableReputation
No trial information availableRatings
Meets Requirements
8.5
663
9.1
1,942
Ease of Use
8.1
676
9.0
1,983
Ease of Setup
7.4
376
8.7
1,101
Ease of Admin
8.0
370
8.9
876
Quality of Support
8.5
654
8.9
1,732
Has the product been a good partner in doing business?
8.2
370
8.9
874
Product Direction (% positive)
7.9
647
8.9
1,917
Features by Category
Social Analytics
7.6
56
8.3(won by 0.7)
235
8.0
70
8.5(won by 0.5)
239
8.3
72
8.7(won by 0.4)
246
Feature Not Available
8.4(won by default)
204
8.1
43
8.4(won by 0.3)
209
8.1(tied score)
51
8.1(tied score)
170
Feature Not Available
8.3(won by default)
188
Reports & Dashboards
7.4
66
8.7(won by 1.3)
250
8.2
70
8.8(won by 0.6)
247
8.0
51
8.7(won by 0.7)
232
7.5
27
8.2(won by 0.7)
158
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Performance
Not enough data
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Local Search Optimization
Not enough data
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Platform Basics
Not enough data
9.2
238
Not enough data
8.8
226
Agentic AI - Competitive Intelligence
Not enough data
5.7
5
Platform Data
Not enough data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Platform Content
Not enough data
Feature Not Available
Platform Reporting
Not enough data
9.0
239
Not enough data
9.1
237
Content & Collaboration
8.5
24
8.8
386
7.9
26
8.4
366
Feature Not Available
8.4
321
7.8
20
8.4
323
8.7
25
8.7
369
7.3
22
8.3
312
Social Management
7.8
31
8.6
420
8.4
31
8.7
428
7.7
26
8.5
376
7.9
28
8.7
420
Feature Not Available
8.3
346
7.4
19
8.3
297
7.4
9
8.2
181
Agentic AI - Social Media Management
Not enough data
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Analytics
Not enough data
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Customization
Not enough data
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Collection
7.7
216
|
Verified
7.0
23
7.8
238
|
Verified
8.0
23
6.9
224
|
Verified
7.6
23
7.4
222
|
Verified
8.3
23
7.1
222
|
Verified
6.8
23
Agentic AI - Review Management
Not enough data
5.8
18
Not enough data
5.8
19
Moderation
7.9
243
|
Verified
7.3
22
7.6
230
|
Verified
7.3
22
7.3
205
|
Verified
7.4
22
Use Cases
7.8
219
|
Verified
7.3
21
7.8
209
|
Verified
7.4
20
7.6
225
|
Verified
7.5
20
Administration
6.4
188
|
Verified
6.0
20
8.0
236
|
Verified
7.6
20
7.3
228
|
Verified
7.9
21
7.4
224
|
Verified
7.8
20
7.2
202
|
Verified
6.0
20
Display Options
6.6
193
|
Verified
6.9
19
6.3
191
|
Verified
6.6
19
6.7
209
|
Verified
6.9
18
7.0
201
|
Verified
7.1
19
Generative AI
5.8
99
6.6
18
Monitoring & Listening
Not enough data
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.7
44
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.0
46
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Channels
Not enough data
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Insight
Not enough data
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
9.0
1039
|
Verified
7.4
58
8.6
931
Feature Not Available
8.8
998
|
Verified
Reporting
6.4
53
Feature Not Available
6.9
63
8.6
914
|
Verified
7.7
68
9.1
1119
|
Verified
Media Monitoring
6.6
55
8.6
957
|
Verified
6.8
58
8.6
940
|
Verified
Feature Not Available
8.5
878
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
8.5
846
Generative AI
5.2
26
7.9
392
Agentic AI - Online Reputation Management
Not enough data
6.6
31
Not enough data
6.5
30
Not enough data
6.6
31
Not enough data
6.7
31
Not enough data
6.7
31
Not enough data
6.9
29
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and Reputation are categorized as Online Reputation Management, Social Media Analytics, Social Media Management, and Review Management
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, User-Generated Content, Social Commerce Platforms, and Digital Product Sampling
Reputation is categorized as Multi-Location Marketing Platforms, Experience Management, Competitive Intelligence, Local Listing Management, Local SEO, Social Customer Service, Social Media Suites, and Social Media Listening Tools
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.7%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.2%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
