Compare Bazaarvoice and Okendo 
At a Glance
Market Segments
Mid-Market (40.0% of reviews)
Small-Business (75.9% of reviews)
Entry-Level Pricing
No pricing available
$19.00 Per Month
Bazaarvoice
Star Rating
(805)4.2 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceOkendo
Star Rating
(311)4.6 out of 5
Market Segments
Small-Business (75.9% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Okendo excels in user experience, with many users highlighting its intuitive interface and seamless setup process. One user mentioned that the platform is "easy to use," making it a great fit for small teams.
- Users say that Bazaarvoice offers valuable services for eCommerce channels, with some praising its extensive retailer network. However, they also note that it can be "fairly hands off" once campaigns are running, which may not suit all users looking for more engagement.
- Reviewers mention that Okendo's customer support is a standout feature, with many users appreciating the dedicated account management. One user specifically praised their account manager for going "above and beyond" to meet their needs during the transition to the platform.
- According to verified reviews, Bazaarvoice has a solid reputation for its implementation team, with users noting that the onboarding process is "easy to implement" and that integration has been "quick and easy." However, some users feel that it lacks the same level of ongoing support as Okendo.
- Users highlight that Okendo's recent updates to its feature suite have significantly improved its functionality, making it a strong choice for businesses looking for a comprehensive review and loyalty platform. One user remarked on the "updated suite of features" that enhance their experience.
- G2 reviewers indicate that while Bazaarvoice has a larger number of total reviews, Okendo's recent feedback is much more favorable, suggesting a more current and satisfied user base. This is reflected in Okendo's higher G2 Score, indicating overall user satisfaction.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableOkendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Free Trial
Bazaarvoice
No trial information availableOkendo
Free Trial is available
Ratings
Meets Requirements
8.5
665
9.0
222
Ease of Use
8.1
678
9.0
225
Ease of Setup
7.4
378
9.0
202
Ease of Admin
8.0
371
9.1
116
Quality of Support
8.5
656
9.4
219
Has the product been a good partner in doing business?
8.3
371
9.3
115
Product Direction (% positive)
7.9
649
9.5
220
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
7.4
124
7.8
238
|
Verified
8.8
146
6.9
224
|
Verified
8.1
129
7.4
222
|
Verified
8.2
123
7.1
222
|
Verified
7.8
119
Agentic AI - Review Management
Not enough data
6.5
64
Not enough data
6.4
64
Moderation
7.9
243
|
Verified
8.8
129
7.6
230
|
Verified
8.7
127
7.3
205
|
Verified
8.2
119
Use Cases
7.8
219
|
Verified
9.3
145
7.8
210
|
Verified
7.8
120
7.6
225
|
Verified
8.5
137
Administration
6.4
188
|
Verified
8.4
131
8.0
238
|
Verified
7.9
120
7.3
228
|
Verified
7.9
135
7.4
224
|
Verified
8.7
125
7.2
202
|
Verified
6.5
108
Display Options
6.6
193
|
Verified
7.5
115
6.3
191
|
Verified
8.5
137
6.8
210
|
Verified
8.7
145
7.0
202
|
Verified
7.5
118
Generative AI
5.8
99
6.8
78
Survey Management
Not enough data
8.3
27
Not enough data
8.7
25
Not enough data
8.4
25
Not enough data
8.4
26
Survey Customization
Not enough data
8.5
25
Not enough data
8.8
25
Not enough data
8.4
24
Not enough data
7.2
24
Survey Insights
Not enough data
8.5
28
Not enough data
7.5
24
Not enough data
7.8
26
Not enough data
8.2
25
Agentic AI - Survey
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Loyalty Experience
Not enough data
8.7
36
Not enough data
8.3
33
Not enough data
8.5
31
Not enough data
7.6
31
Not enough data
6.7
31
Not enough data
6.7
30
Loyalty Platform
Not enough data
8.0
29
Not enough data
8.0
30
Not enough data
8.0
28
Not enough data
7.1
29
Not enough data
8.4
33
Agentic AI - Loyalty Management
Not enough data
6.2
20
Not enough data
6.8
19
Not enough data
5.7
18
Not enough data
5.6
18
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.8
45
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.1
47
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Consumer Intelligence
8.3
69
9.4
24
7.4
58
6.7
17
Feature Not Available
8.3
20
Reporting
6.4
53
7.0
15
6.9
63
6.5
14
7.7
68
8.1
18
Media Monitoring
6.6
55
5.1
15
6.8
58
5.0
15
Feature Not Available
4.9
15
In-House Management
Feature Not Available
4.7
13
Feature Not Available
5.6
12
Generative AI
5.2
26
6.0
8
Agentic AI - Online Reputation Management
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and Okendo are categorized as Review Management and Online Reputation Management
Unique Categories
Bazaarvoice is categorized as User-Generated Content, Digital Product Sampling, Influencer Marketing Platforms, Social Media Management, Social Media Analytics, and Social Commerce Platforms
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.5%
Retail
16.6%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.4%
Retail
22.3%
Consumer Goods
19.2%
Apparel & Fashion
17.0%
Health, Wellness and Fitness
10.0%
Cosmetics
9.6%
Other
21.8%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
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