Link copied to clipboard # Bazaarvoice vs Okendo Comparison - What are their main differences? Share [ Export ](/compare/bazaarvoice/okendo/export.csv) BazaarvoiceOkendo[+ Add Product](#) Reviews **Bazaarvoice** [ 4.2/5(809) ](https://www.g2.com/products/bazaarvoice/reviews#reviews) **Okendo** [ 4.7/5(497) ](https://www.g2.com/products/okendo/reviews#reviews) Pricing **Bazaarvoice** No pricing available **Okendo** Free Trial **$19.00** Per Month ยท Essential **Pricing Insights** from reviews Time to Implement **Bazaarvoice** 3 months Based on 49 responses **Okendo** 1 monthFaster Based on 86 responses Return on Investment **Bazaarvoice** 20 months Based on 41 responses **Okendo** 5 months15 months sooner Based on 86 responses Perceived Cost **Bazaarvoice** $$$$$ **Okendo** $$$$$ Average Discount **Bazaarvoice** 10% **Okendo** 12%2% more ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice") ![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo") G2 offers free advice on this comparison. 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Pros & Cons **Bazaarvoice** [ Review Management (18) ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666508&qs=pros-and-cons#reviews)[ Reviews (15) ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666107&qs=pros-and-cons#reviews)[ Complex Usage (12) ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664860&qs=pros-and-cons#reviews)[ Poor Customer Support (12) ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664704&qs=pros-and-cons#reviews) **Okendo** [ Ease of Use (183) ](https://www.g2.com/products/okendo/reviews?filters%5Bsentiment_snippet%5D=1383538&qs=pros-and-cons#reviews)[ Customer Support (159) ](https://www.g2.com/products/okendo/reviews?filters%5Bsentiment_snippet%5D=1382507&qs=pros-and-cons#reviews)[ Limited Customization (29) ](https://www.g2.com/products/okendo/reviews?filters%5Bsentiment_snippet%5D=2068633&qs=pros-and-cons#reviews)[ Missing Features (26) ](https://www.g2.com/products/okendo/reviews?filters%5Bsentiment_snippet%5D=1383689&qs=pros-and-cons#reviews) Integrations **Bazaarvoice** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ View all ](https://www.g2.com/products/bazaarvoice/integrations) **Okendo** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5e9402d07b578fefe9b5055f90fb2315/aftersell.png "Product Avatar Image") AfterSell ](https://www.g2.com/products/aftersell/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8fec2885c1049899b41ff8e1a0b4a1bd/aftership.png "Product Avatar Image") AfterShip ](https://www.g2.com/products/aftership/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Product Avatar Image") Attentive ](https://www.g2.com/products/attentive/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6eda34cbfdd0bd8b30e707c7c2a3f29a/bazaarvoice.png "Product Avatar Image") Bazaarvoice ](https://www.g2.com/products/bazaarvoice/reviews)[ View all ](https://www.g2.com/products/okendo/integrations) Screenshots **Bazaarvoice** ![Bazaarvoice screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/165545/Ratings-and-Reviews-1.png) **Okendo** ![Okendo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1621814/App-Listing-Image-1-_1_.png) Ratings Meets Requirements **Bazaarvoice** 8.5 8.5668 **Okendo** 8.9 8.9372 Ease of Use **Bazaarvoice** 8.1 8.1681 **Okendo** 9.1 9.1378 Ease of Setup **Bazaarvoice** 7.4 7.4381 **Okendo** 9.1 9.1345 Ease of Admin **Bazaarvoice** 8.0 8.0371 **Okendo** 9.1 9.1181 Quality of Support **Bazaarvoice** 8.5 8.5659 **Okendo** 9.5 9.5365 Has the product been a good partner in doing business? **Bazaarvoice** 8.3 8.3371 **Okendo** 9.3 9.3179 Product Direction (% positive) **Bazaarvoice** 7.9 7.9650 **Okendo** 9.5 9.5356 Features Review Management[Hide 71 FeaturesShow 71 Features](javascript:void(0);) 7.2 272 8.2 339 Collection Authentication 7.7(won by 0.3) 216 | Verified 7.4 125 Review Forms 7.8 239 | Verified 9.0(won by 1.2) 187 (There is a greater than 0.5 difference between this product's rating and its competitors) Personalization 6.9 224 | Verified 8.2(won by 1.3) 139 (There is a greater than 0.5 difference between this product's rating and its competitors) Engagement 7.4 222 | Verified 8.3(won by 0.9) 128 (There is a greater than 0.5 difference between this product's rating and its competitors) Community Q&A 7.1 222 | Verified 7.9(won by 0.8) 124 (There is a greater than 0.5 difference between this product's rating and its competitors) Agentic AI - Review Management Adaptive Learning Not enough data 6.5(won by default) 65 Natural Language Interaction Not enough data 6.4(won by default) 65 Multi-Language Not enough data Not enough data Additional Functionality Surveys & Feedback Not enough data 9.7(won by default) 6 Feedback Management Not enough data 10.0(won by default) 11 Reminders Not enough data Not enough data Review Monitoring Not enough data Not enough data Email Reminders Not enough data Not enough data Monitoring Not enough data Not enough data Performance Metrics Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Review Notification Not enough data Not enough data Reporting & Statistics Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data SMS Messaging Not enough data Not enough data CRM Not enough data Not enough data Visual Analytics Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Reports Not enough data Not enough data Response Management Not enough data Not enough data Customizable Branding Not enough data Not enough data SEO Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Review Badge Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Social Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Dashboard Not enough data Not enough data Communication Management Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Commenting/Notes Not enough data Not enough data Template Management Not enough data Not enough data Customer Experience Management Not enough data Not enough data Social Promotion Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Review Request Not enough data Not enough data Multi-Location Not enough data Not enough data Multi-Channel Campaigns Not enough data Not enough data Chat/Messaging Not enough data Not enough data Moderation Reviewer Validation 7.9 244 | Verified 8.9(won by 1.0) 136 (There is a greater than 0.5 difference between this product's rating and its competitors) Response Types 7.6 230 | Verified 8.8(won by 1.2) 132 (There is a greater than 0.5 difference between this product's rating and its competitors) Legal Agreements 7.3 205 | Verified 8.2(won by 0.9) 119 (There is a greater than 0.5 difference between this product's rating and its competitors) Use Cases E-commerce 7.8 221 | Verified 9.5(won by 1.7) 198 (There is a greater than 0.5 difference between this product's rating and its competitors) Retail 7.9(tied score) 211 | Verified 7.9(tied score) 125 Customer Service 7.6 225 | Verified 8.7(won by 1.1) 152 (There is a greater than 0.5 difference between this product's rating and its competitors) Administration Incentives 6.4 188 | Verified 8.4(won by 2.0) 151 (There is a greater than 0.5 difference between this product's rating and its competitors) Syndication 8.0(won by 0.1) 240 | Verified 7.9 130 Insights 7.3 230 | Verified 8.1(won by 0.8) 169 (There is a greater than 0.5 difference between this product's rating and its competitors) Content 7.4 225 | Verified 8.8(won by 1.4) 142 (There is a greater than 0.5 difference between this product's rating and its competitors) Sampling 7.2(won by 0.7) 202 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 6.5 108 Display Options Badges 6.6 194 | Verified 7.5(won by 0.9) 118 (There is a greater than 0.5 difference between this product's rating and its competitors) Widgets 6.3 191 | Verified 8.8(won by 2.5) 173 (There is a greater than 0.5 difference between this product's rating and its competitors) Third-Party Integrations 6.8 211 | Verified 8.9(won by 2.1) 208 (There is a greater than 0.5 difference between this product's rating and its competitors) Marketing 7.0 202 | Verified 7.6(won by 0.6) 120 (There is a greater than 0.5 difference between this product's rating and its competitors) Website Integration Not enough data 9.7(won by default) 13 Social Media Integration Not enough data Not enough data Generative AI AI Text Generation 5.8 99 6.8(won by 1.0) 84 (There is a greater than 0.5 difference between this product's rating and its competitors) Generative AI Not enough data Not enough data Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 6.9 76 6.2 60 Consumer Intelligence Customer Feedback 8.3 70 9.4(won by 1.1) 45 (There is a greater than 0.5 difference between this product's rating and its competitors) Competitive Intelligence 7.4 58 7.7(won by 0.3) 27 Sentiment Analysis Feature Not Available 8.7(won by default) 30 Competitive Analysis Not enough data Not enough data Reporting Revenue Reporting 6.4 53 7.1(won by 0.7) 22 (There is a greater than 0.5 difference between this product's rating and its competitors) Corporate Reporting 6.9(won by 0.3) 63 6.6 17 Dashboard 7.7 69 8.6(won by 0.9) 26 (There is a greater than 0.5 difference between this product's rating and its competitors) Media Monitoring Social Networks Monitoring 6.6(won by 1.2) 55 (There is a greater than 0.5 difference between this product's rating and its competitors) 5.4 16 Social Media Management 6.8(won by 1.8) 58 (There is a greater than 0.5 difference between this product's rating and its competitors) 5.0 15 Digital Media Monitoring Feature Not Available 4.9(won by default) 15 Review Monitoring Not enough data Not enough data Brand Management Not enough data Not enough data Template Management Not enough data Not enough data SEO Management Not enough data Not enough data Response Management Not enough data Not enough data Customer Experience Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Keyword Tracking Not enough data Not enough data In-House Management Employee Performance Feature Not Available 4.7(won by default) 13 Team Workflow Feature Not Available 6.6(won by default) 16 Generative AI AI Text Generation 5.2 26 6.5(won by 1.3) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) Generative AI Not enough data Not enough data Agentic AI - Online Reputation Management Autonomous Task Execution Not enough data 4.7(won by default) 6 Multi-step Planning Not enough data 4.2(won by default) 6 Cross-system Integration Not enough data 6.9(won by default) 7 Adaptive Learning Not enough data 4.7(won by default) 6 Proactive Assistance Not enough data 5.0(won by default) 6 Decision Making Not enough data 4.7(won by default) 6 AI/Machine Learning Not enough data Not enough data CRM Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality White Label Not enough data Not enough data Hashtag Tracking Not enough data Not enough data Review Sharing Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Predictive Analytics Not enough data Not enough data Customer Advocacy Not enough data Not enough data Automated Responses Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data AI Copilot Not enough data Not enough data Employee Advocacy Not enough data Not enough data Widgets Not enough data Not enough data Search/Filter Not enough data Not enough data Scoring Not enough data Not enough data API Not enough data Not enough data Customizable Reports Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Review Request Not enough data Not enough data Engagement Tracking Not enough data Not enough data Social Media Analytics[Hide 67 FeaturesShow 67 Features](javascript:void(0);) 7.9 80 Not enough data Social Analytics Competitor Analysis 7.6(won by default) 56 Not enough data Follower Analysis 8.0(won by default) 70 Not enough data Post Performance 8.3(won by default) 72 Not enough data Attribution 8.1(won by default) 43 Not enough data Hashtag Analytics 8.1(won by default) 51 Not enough data Paid Campaign Tracking Feature Not Available Not enough data Sentiment Analysis Feature Not Available Not enough data Lead Attribution Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Keyword Tracking Not enough data Not enough data Influencer Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Engagement Tracking Not enough data Not enough data Trend Analysis Not enough data Not enough data Reports & Dashboards Report Customizability 7.4(won by default) 66 Not enough data Report Exporting 8.2(won by default) 70 Not enough data Scalability 8.0(won by default) 51 Not enough data White Label 7.5(won by default) 27 Not enough data Customizable Reports Not enough data Not enough data Agentic AI - Social Media Analytics Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Generative AI Not enough data Not enough data Benchmarking Not enough data Not enough data Content Library Not enough data Not enough data Charting Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Dashboard Creation Not enough data Not enough data AI Copilot Not enough data Not enough data Automated Scheduling Not enough data Not enough data Multi-Channel Data Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data Performance Metrics Not enough data Not enough data Calendar Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Post Scheduling Not enough data Not enough data @mentions Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Tagging Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Visualization Not enough data Not enough data Monitoring Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Competitor Monitoring Not enough data Not enough data Search/Filter Not enough data Not enough data Customizable Branding Not enough data Not enough data Real-Time Data Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Social Promotion Not enough data Not enough data Social Advertising Not enough data Not enough data Content Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Campaign Scheduling Not enough data Not enough data Social Performance Management Not enough data Not enough data Campaign Management Not enough data Not enough data API Not enough data Not enough data Social Media Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);) 8.0 36 Not enough data Content & Collaboration Content Calendar 8.5(won by default) 24 Not enough data Content Library 7.9(won by default) 26 Not enough data Approval Workflows 7.8(won by default) 20 Not enough data Users and Permissions 8.7(won by default) 25 Not enough data Content Creation 7.3(won by default) 22 Not enough data Shared Inbox Feature Not Available Not enough data Image Library Not enough data Not enough data Social Management Social Analytics 7.8(won by default) 31 Not enough data Social Publishing 8.4(won by default) 31 Not enough data Campaign Optimization 7.7(won by default) 26 Not enough data Multi-Account Management 7.9(won by default) 28 Not enough data Campaign Planning 7.4(won by default) 19 Not enough data Hashtag Capabilites 7.4(won by default) 9 Not enough data Social Ads Feature Not Available Not enough data Multi-Campaign Not enough data Not enough data Customer Engagement Not enough data Not enough data Automated Publishing Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Agentic AI - Social Media Management Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Customizable Reports Not enough data Not enough data Campaign Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Advertising Not enough data Not enough data Filtering Not enough data Not enough data Approval Process Control Not enough data Not enough data Keyword Tracking Not enough data Not enough data Tagging Not enough data Not enough data Activity Dashboard Not enough data Not enough data Calendar Management Not enough data Not enough data Workflow Management Not enough data Not enough data Post Scheduling Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Trend Analysis Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Sentiment Analysis Not enough data Not enough data AI Copilot Not enough data Not enough data Social Promotion Not enough data Not enough data @mentions Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Engagement Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Brand Tracking Not enough data Not enough data Drag & Drop Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Management Not enough data Not enough data Template Management Not enough data Not enough data Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);) Not enough data 8.1 35 Survey Management Survey Builder Not enough data 8.4(won by default) 30 Customizable Questions Not enough data 8.7(won by default) 26 Templates Not enough data 8.5(won by default) 26 Survey Distribution Not enough data 8.4(won by default) 26 Mobile Survey Not enough data Not enough data Site Intercept Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Survey Customization Question Branching Not enough data 8.5(won by default) 25 Branding Not enough data 8.9(won by default) 27 Multimedia Support Not enough data 8.5(won by default) 25 Multilingual Surveys Not enough data 7.2(won by default) 24 Survey Insights Reporting & Analytics Not enough data 8.7(won by default) 31 BI Tools Integration Not enough data 7.5(won by default) 24 Data Exporting Not enough data 7.8(won by default) 27 Permissions Not enough data 8.2(won by default) 25 Collaboration Tools Not enough data Not enough data Presentation Tools Not enough data Not enough data Data Analysis Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Survey Adaptive Learning Not enough data 7.3(won by default) 13 Proactive Assistance Not enough data 7.2(won by default) 13 Decision Making Not enough data 7.3(won by default) 13 Dynamic Content Not enough data Not enough data Additional Functionality Single Sign On Not enough data Not enough data Phone Polling Not enough data Not enough data Online Polling Not enough data Not enough data Support Audio/Images/Video Not enough data Not enough data Engagement Tracking Not enough data Not enough data Question Library Not enough data Not enough data Data Visualization Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Generative AI Not enough data Not enough data Word Clouds Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Fields Not enough data Not enough data Template Management Not enough data Not enough data Email Management Not enough data Not enough data Interactive Content Not enough data Not enough data Q&A Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data API Not enough data Not enough data Data Cleansing Not enough data Not enough data Email Marketing Not enough data Not enough data Data Security Not enough data Not enough data Anonymous Feedback Not enough data Not enough data URL Customization Not enough data Not enough data Question Piping Not enough data Not enough data Offline Response Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Import/Export Not enough data Not enough data Response Validation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Response Quotas Not enough data Not enough data Multi-Language Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Email Reminders Not enough data Not enough data Gamification Not enough data Not enough data Randomization Not enough data Not enough data Loyalty Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);) Not enough data 7.4 48 Loyalty Experience Loyalty Engine Not enough data 8.7(won by default) 37 Rewards Not enough data 8.4(won by default) 34 Membership Not enough data 8.5(won by default) 31 Personalization Not enough data 7.6(won by default) 31 Gamification Not enough data 6.7(won by default) 31 Loyalty Cards Not enough data 6.7(won by default) 30 Loyalty Platform Communication Tools Not enough data 8.0(won by default) 29 Customer Relationship Management (CRM) Not enough data 8.0(won by default) 30 Loyalty Analytics Not enough data 8.1(won by default) 29 Localization Not enough data 7.0(won by default) 30 Integrations Not enough data 8.5(won by default) 37 Gift Card Management Not enough data Not enough data Membership Management Not enough data Not enough data Discount Management Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Rewards Management Not enough data Not enough data Promotions Management Not enough data Not enough data eCommerce Management Not enough data Not enough data Campaign Management Not enough data Not enough data Communication Management Not enough data Not enough data Agentic AI - Loyalty Management Autonomous Task Execution Not enough data 6.2(won by default) 20 Cross-system Integration Not enough data 6.9(won by default) 20 Adaptive Learning Not enough data 5.7(won by default) 18 Proactive Assistance Not enough data 5.6(won by default) 18 Additional Functionality Customizable Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Transaction History Not enough data Not enough data SMS Marketing Not enough data Not enough data Referral Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Customer Surveys Not enough data Not enough data Member Portal Not enough data Not enough data Campaign Planning Not enough data Not enough data Client Portal Not enough data Not enough data Loyalty Program Not enough data Not enough data Email Marketing Not enough data Not enough data Customer History Not enough data Not enough data Activity Dashboard Not enough data Not enough data Performance Metrics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customer Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Customer Segmentation Not enough data Not enough data Customer Database Not enough data Not enough data API Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Generative AI Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Customer Activity Tracking Not enough data Not enough data Social Commerce Platforms[Hide 16 FeaturesShow 16 Features](javascript:void(0);) 7.2 43 Not enough data Content Types 7.7(won by default) 31 Not enough data Migration 7.7(won by default) 32 Not enough data Publishing 7.5(won by default) 37 Not enough data UGC 8.0(won by default) 37 Not enough data Engagement Omnichannel 6.7(won by default) 27 Not enough data Personalization 6.9(won by default) 30 Not enough data Moderation 7.3(won by default) 29 Not enough data Live Streaming Feature Not Available Not enough data Conversational Commerce Feature Not Available Not enough data Social Shopping Shoppable Media 7.1(won by default) 33 Not enough data Social Store 6.8(won by default) 33 Not enough data Promotions Feature Not Available Not enough data AR/VR Feature Not Available Not enough data Analytics Product Insights 7.2(won by default) 35 Not enough data Social Listening 6.9(won by default) 24 Not enough data Campaigns 7.7(won by default) 28 Not enough data User-Generated Content[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 6.7 64 Not enough data Visual UGC Campaign Customization 6.3(won by default) 49 Not enough data Widget Customization 6.0(won by default) 46 Not enough data Widget 6.8(won by default) 45 Not enough data Media Library 6.4(won by default) 48 Not enough data Integrations Social Media 7.0(won by default) 47 Not enough data Content Creation 6.8(won by default) 46 Not enough data Multi-Channel Marketing 6.6(won by default) 45 Not enough data Rights Management 7.2(won by default) 46 Not enough data UGC Request Automation Not enough data Not enough data Influencer Relationship Management Not enough data Not enough data Feedback Management Not enough data Not enough data Contest Management Not enough data Not enough data Campaign Management Not enough data Not enough data Workflow Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Support Onboarding 7.1(won by default) 47 Not enough data 24/7 Client Support 7.5(won by default) 55 Not enough data Performance UGC Analytics 6.6(won by default) 50 Not enough data Lazy-Loading 6.0(won by default) 45 Not enough data Additional Functionality Sentiment Analysis Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Mobile Access Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data For Creative Agencies Not enough data Not enough data For eCommerce Not enough data Not enough data ROI Tracking Not enough data Not enough data Post Scheduling Not enough data Not enough data Segmentation Not enough data Not enough data Activity Dashboard Not enough data Not enough data Marketing Calendar Not enough data Not enough data Search/Filter Not enough data Not enough data Hashtag Tracking Not enough data Not enough data Influencer Discovery Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Referral Tracking Not enough data Not enough data Online Payments Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customer Surveys Not enough data Not enough data Ratings/Reviews Not enough data Not enough data Content Delivery Not enough data Not enough data AI Copilot Not enough data Not enough data Personalization Not enough data Not enough data Keyword Tracking Not enough data Not enough data Approval Process Control Not enough data Not enough data UGC Collection Not enough data Not enough data Generative AI Not enough data Not enough data Loyalty Program Not enough data Not enough data Influencer Tracking Not enough data Not enough data Customer Advocacy Not enough data Not enough data Video Editing Not enough data Not enough data Influencer Marketing Platforms[Hide 70 FeaturesShow 70 Features](javascript:void(0);) 8.1 136 Not enough data Influencer Marketing Influencer Recruitment 8.3(won by default) 99 | Verified Not enough data Influencer Scoring 8.3(won by default) 99 | Verified Not enough data Audience Analysis 8.4(won by default) 112 | Verified Not enough data Influencer Segmentation 8.1(won by default) 104 | Verified Not enough data Influencer Collaboration 8.0(won by default) 90 | Verified Not enough data User-Generated Content (UGC) Management 8.4(won by default) 63 | Verified Not enough data Content Approval 8.2(won by default) 78 | Verified Not enough data Campaign Analytics 8.5(won by default) 105 | Verified Not enough data Reporting and Dashboards 8.4(won by default) 99 | Verified Not enough data Data Importing and Exporting Tools 8.3(won by default) 96 | Verified Not enough data Influencer Whitelisting 7.9(won by default) 47 Not enough data Influencer Compensation 7.8(won by default) 50 Not enough data Social Commerce 7.3(won by default) 39 | Verified Not enough data E-Commerce Integration Feature Not Available Not enough data Trend Analysis Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Demographic Data Not enough data Not enough data Social Media Integration Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Communication Management Not enough data Not enough data Influencer Relationship Management Not enough data Not enough data Social Performance Management Not enough data Not enough data Campaign Management Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Contact Management Not enough data Not enough data Content Management Not enough data Not enough data Rewards Management Not enough data Not enough data Workflow Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Agentic AI - Influencer Marketing Platforms Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Campaign Planning Not enough data Not enough data Additional Functionality Data Visualization Not enough data Not enough data Keyword Tracking Not enough data Not enough data Search/Filter Not enough data Not enough data Social Advertising Not enough data Not enough data Influencer Tracking Not enough data Not enough data Social Promotion Not enough data Not enough data Conversion Tracking Not enough data Not enough data Payment Tracking Not enough data Not enough data Customizable Reports Not enough data Not enough data Email Marketing Not enough data Not enough data Approval Process Control Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Performance Metrics Not enough data Not enough data Data Import/Export Not enough data Not enough data Campaign Scheduling Not enough data Not enough data Engagement Tracking Not enough data Not enough data Monitoring Not enough data Not enough data Contact Database Not enough data Not enough data Influencer Discovery Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Activity Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data ROI Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data CRM Not enough data Not enough data Faceted Search/Filter Not enough data Not enough data Categorization/Grouping Not enough data Not enough data Filtering Not enough data Not enough data Generative AI Not enough data Not enough data API Not enough data Not enough data Customer Advocacy[Hide 93 FeaturesShow 93 Features](javascript:void(0);) Not enough data 4.9 11 Agentic AI - Customer Advocacy Autonomous Task Execution Not enough data 4.4(won by default) 6 Cross-system Integration Not enough data 5.0(won by default) 7 Proactive Assistance Not enough data 5.2(won by default) 7 Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Email Alerts Not enough data Not enough data Customer Segmentation Not enough data Not enough data Multi-Campaign Not enough data Not enough data Email Marketing Not enough data Not enough data Customizable Reports Not enough data Not enough data Social Advertising Not enough data Not enough data Widgets Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Email Templates Not enough data Not enough data Search/Filter Not enough data Not enough data Pre-Approved Content Library Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customer Advocacy Not enough data Not enough data Data Import/Export Not enough data Not enough data Social Promotion Not enough data Not enough data Employee Advocacy Not enough data Not enough data Activity Dashboard Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Filtering Not enough data Not enough data Real-Time Updates Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Customizable Fields Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Distribution Not enough data Not enough data Nonprofit Advocacy Not enough data Not enough data A/B Testing Not enough data Not enough data Customizable Templates Not enough data Not enough data Content Library Not enough data Not enough data CRM Not enough data Not enough data Gamification Not enough data Not enough data Activity Tracking Not enough data Not enough data Discount Management Not enough data Not enough data Customer Engagement Not enough data Not enough data Campaign Management Not enough data Not enough data Incentive Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Engagement Tracking Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Customer Accounts Not enough data Not enough data Communication Management Not enough data Not enough data Community Management Not enough data Not enough data Rewards Management Not enough data Not enough data Gift Card Management Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data User Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Feedback Management Not enough data Not enough data Social Engagement Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Loyalty Program Not enough data Not enough data Campaign Planning Not enough data Not enough data Rewards Program Not enough data Not enough data Advocate Management Not enough data Not enough data Lead Capture Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Promotions Management Not enough data Not enough data Pipeline Management Not enough data Not enough data Reference Request Automation Not enough data Not enough data Reminders Not enough data Not enough data Nomination Tracking Not enough data Not enough data Task Scheduling Not enough data Not enough data Calendar Management Not enough data Not enough data Reference Usage Tracking Not enough data Not enough data Audio References Not enough data Not enough data For Sales/Marketing Not enough data Not enough data Workflow Management Not enough data Not enough data Configurable Workflow Not enough data Not enough data Video References Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Program Notices Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Customer Activity Tracking Not enough data Not enough data Customer Database Not enough data Not enough data ROI Tracking Not enough data Not enough data Lead Generation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Referral Templates Not enough data Not enough data For Customer Referrals Not enough data Not enough data For Employee Referrals Not enough data Not enough data Lead Engagement Not enough data Not enough data Fraud Detection Not enough data Not enough data Performance Metrics Not enough data Not enough data Show 4 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Marketing[Hide 42 FeaturesShow 42 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Customer Segmentation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Post Scheduling Not enough data Not enough data Automated Scheduling Not enough data Not enough data Content Management Not enough data Not enough data Campaign Planning Not enough data Not enough data Content Library Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Campaign Management Not enough data Not enough data Trend Analysis Not enough data Not enough data Drag & Drop Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Reports Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Social Promotion Not enough data Not enough data Data Import/Export Not enough data Not enough data Contact Management Not enough data Not enough data Social Media Monitoring Not enough data Not enough data A/B Testing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Marketing Not enough data Not enough data Automated Publishing Not enough data Not enough data Image Library Not enough data Not enough data AI Copilot Not enough data Not enough data Tagging Not enough data Not enough data Campaign Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Data Visualization Not enough data Not enough data Multi-Campaign Not enough data Not enough data Social Media Integration Not enough data Not enough data Multi-Account Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Engagement Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Performance Metrics Not enough data Not enough data Click Tracking Not enough data Not enough data Digital Product Sampling[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data Not enough data Reporting & Analytics - Digital Product Sampling Enables businesses to segment and target customers based on demographics, behavior, and location. Not enough data Not enough data Provides dashboards to track marketing campaign insights and product performance metrics. Not enough data Not enough data Delivers detailed reports and insights on sample distribution and consumer engagement. Not enough data Not enough data Evaluates how sample recipients convert into paying customers. Not enough data Not enough data Measures the return on investment of sampling campaigns through detailed analytics. Not enough data Not enough data Feedback - Digital Product Sampling Facilitates the collection of consumer reviews, ratings, testimonials, and feedback for sampled products. Not enough data Not enough data Provides tools to manage and showcase user-generated content for marketing purposes. Not enough data Not enough data AI - Digital Product Sampling Utilizes AI algorithms to identify and segment the most relevant audience based on behavior and preferences. Not enough data Not enough data Personalizes sampling campaigns based on user behavior and historical data using AI. Not enough data Not enough data Brand Advocacy[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data Not enough data Discovery Referral Program Not enough data Not enough data Incentives Not enough data Not enough data 3rd-Party Trends Not enough data Not enough data Insight Monitoring Not enough data Not enough data Adoption Insight Not enough data Not enough data Engagement Analysis Not enough data Not enough data Mobile Mobile Optimization Not enough data Not enough data Platform Multichannel Sharing Not enough data Not enough data Forum Not enough data Not enough data Integration Not enough data Not enough data Content Distribution Not enough data Not enough data User Insights Reviewers' Company Size [![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice")](https://www.g2.com/products/bazaarvoice/reviews) Bazaarvoice Small-Business(50 or fewer emp.) 37.4% Mid-Market(51-1000 emp.) 40.0% Enterprise(\> 1000 emp.) 22.6% [![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo")](https://www.g2.com/products/okendo/reviews) Okendo Small-Business(50 or fewer emp.) 77.4% Mid-Market(51-1000 emp.) 22.1% Enterprise(\> 1000 emp.) 0.5% Small-Business (50 or fewer emp.) 37.4% 77.4% Mid-Market (51-1000 emp.) 40.0% 22.1% Enterprise (\> 1000 emp.) 22.6% 0.5% Reviewers' Industry [![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice")](https://www.g2.com/products/bazaarvoice/reviews) Bazaarvoice Consumer Goods 18.7% Retail 16.6% Marketing and Advertising 11.9% Apparel & Fashion 7.3% Consumer Electronics 5.3% Other 40.2% [![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo")](https://www.g2.com/products/okendo/reviews) Okendo Retail 22.5% Apparel & Fashion 18.3% Consumer Goods 18.3% Health, Wellness and Fitness 11.0% Cosmetics 8.9% Other 20.9% Alternatives **Bazaarvoice Alternatives** ![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo") [ Yotpo ](/products/yotpo/reviews) ![Sprinklr Social](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Sprinklr Social") [ Sprinklr Social ](/products/sprinklr-social/reviews) ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io") [ Reviews.io ](/products/reviews-io/reviews) ![PowerReviews](https://images.g2crowd.com/uploads/product/hd_favicon/75b922a025f594bb5ab9bf52e9499e2b/powerreviews.svg "PowerReviews") [ PowerReviews ](/products/powerreviews/reviews) **Okendo Alternatives** ![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo") [ Yotpo ](/products/yotpo/reviews) ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io") [ Reviews.io ](/products/reviews-io/reviews) ![LoyaltyLion](https://images.g2crowd.com/uploads/product/hd_favicon/2d53556fd7eca2c602961126f42eda1d/loyaltylion.svg "LoyaltyLion") [ LoyaltyLion ](/products/loyaltylion/reviews) ![Smile.io](https://images.g2crowd.com/uploads/product/hd_favicon/751a19050c8533b1829fff47926bbdc1/smile-io.svg "Smile.io") [ Smile.io ](/products/smile-io/reviews)