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At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (63.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $599.00
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceMention
Star Rating
(440)4.3 out of 5
Market Segments
Small-Business (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $599.00
Learn more about MentionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bazaarvoice excels in Brand Monitoring with a score of 9.0, indicating a strong capability in tracking brand mentions and sentiment across various platforms, while Mention's score of 6.7 in Social Networks Monitoring suggests it may not be as robust in this area.
- Reviewers mention that Mention offers superior Social Engagement features, scoring 8.2 compared to Bazaarvoice's 7.9, highlighting its effectiveness in fostering interactions and engagement on social media platforms.
- G2 users note that Bazaarvoice's Content Approval process is rated at 8.2, which is higher than Mention's 7.6, suggesting that Bazaarvoice provides a more streamlined and efficient workflow for content management and approvals.
- Users on G2 highlight that Mention's Ease of Setup is rated at 8.8, significantly better than Bazaarvoice's 7.5, indicating that users find Mention easier to implement and start using effectively.
- Reviewers say that Bazaarvoice's UGC Management capabilities are strong, with a score of 8.4, while Mention's score of 8.5 shows it is slightly better in this area, but both products are well-regarded for managing user-generated content.
- Users report that both products have similar ratings for Quality of Support, with both scoring 8.5, indicating that users feel well-supported by both platforms when they encounter issues or need assistance.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableMention
Company Plan
Starting at $599.00
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions
Free Trial
Bazaarvoice
No trial information availableMention
Free Trial is available
Ratings
Meets Requirements
8.5
663
8.4
384
Ease of Use
8.1
676
8.8
388
Ease of Setup
7.4
376
8.8
169
Ease of Admin
8.0
370
8.7
166
Quality of Support
8.5
654
8.5
289
Has the product been a good partner in doing business?
8.2
370
8.5
153
Product Direction (% positive)
7.9
647
8.0
380
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
Feature Not Available
7.9
26
Feature Not Available
Feature Not Available
Feature Not Available
7.8
20
Feature Not Available
8.7
25
Feature Not Available
7.3
22
Feature Not Available
Social Management
7.8
31
8.4
22
8.4
31
Feature Not Available
7.7
26
Feature Not Available
7.9
28
Feature Not Available
Feature Not Available
Feature Not Available
7.4
19
Feature Not Available
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Media Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
15
Geographic Coverage
Not enough data
9.0
14
Not enough data
8.9
14
Not enough data
8.5
13
Reporting
Not enough data
8.7
15
Not enough data
8.2
15
Not enough data
8.5
13
Not enough data
7.9
13
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
Not enough data
7.8
238
|
Verified
Not enough data
6.9
224
|
Verified
Not enough data
7.4
222
|
Verified
Not enough data
7.1
222
|
Verified
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
7.9
243
|
Verified
Not enough data
7.6
230
|
Verified
Not enough data
7.3
205
|
Verified
Not enough data
Use Cases
7.8
219
|
Verified
Not enough data
7.8
209
|
Verified
Not enough data
7.6
225
|
Verified
Not enough data
Administration
6.4
188
|
Verified
Not enough data
8.0
236
|
Verified
Not enough data
7.3
228
|
Verified
Not enough data
7.4
224
|
Verified
Not enough data
7.2
202
|
Verified
Not enough data
Display Options
6.6
193
|
Verified
Not enough data
6.3
191
|
Verified
Not enough data
6.7
209
|
Verified
Not enough data
7.0
201
|
Verified
Not enough data
Generative AI
5.8
99
Not enough data
Monitoring & Listening
Not enough data
8.2
255
Not enough data
7.8
239
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
6.7
8
Not enough data
6.7
6
Agentic AI - Social Media Listening Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Management & Analysis
Not enough data
7.6
224
Not enough data
8.3
230
Not enough data
8.8
10
Not enough data
8.3
7
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.7
44
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.0
46
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and Mention are categorized as Social Media Management
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Online Reputation Management, Social Media Analytics, Review Management, User-Generated Content, Social Commerce Platforms, and Digital Product Sampling
Mention is categorized as Media Monitoring and Social Media Listening Tools
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Marketing and Advertising
10.8%
Internet
10.4%
Information Technology and Services
7.4%
Computer Software
5.8%
Public Relations and Communications
4.1%
Other
61.5%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
Do you offer a free trial?
1 Comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Mention has no more discussions with answers
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