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At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (86.2% of reviews)
Entry-Level Pricing
No pricing available
$9.99 Per Month
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceLoox
Star Rating
(29)4.9 out of 5
Market Segments
Small-Business (86.2% of reviews)
Pros & Cons
Entry-Level Pricing
$9.99 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bazaarvoice excels in its UGC (User-Generated Content) Management with a score of 8.1, allowing brands to effectively curate and display customer reviews, while Loox shines in Review Forms with a score of 8.7, making it easier for customers to submit their feedback.
- Reviewers mention that Loox offers superior Widget Customization with a score of 8.7, enabling businesses to tailor the appearance of their review widgets to match their branding, whereas Bazaarvoice's score of 5.9 indicates limitations in this area.
- G2 users highlight that Loox provides a more user-friendly experience, reflected in its higher scores for Ease of Use (9.2) and Ease of Setup (9.4), compared to Bazaarvoice's scores of 8.1 and 7.5, respectively, making it a preferred choice for small businesses.
- Users on G2 report that Bazaarvoice's Quality of Support is commendable with a score of 8.5, but Loox outperforms it with a score of 9.0, indicating a more responsive and helpful support team.
- Reviewers say that Loox's Campaign Analytics feature, scoring 8.5, provides detailed insights into the performance of marketing campaigns, while Bazaarvoice's analytics capabilities are perceived as less comprehensive, scoring 7.7.
- Users report that Bazaarvoice is a strong partner in business with a score of 8.3 for Has the product been a good partner in doing business?, but Loox significantly outshines it with a score of 9.7, indicating a more collaborative and supportive relationship with its users.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableLoox
Beginner
$9.99
Per Month
Up to 100 automatic review requests emails, discount code, and onsite features. Easily import reviews from other apps.
- 100 Automatic review requests
- Discount for photo reviews
- Basic AliExpress importer
Free Trial
Bazaarvoice
No trial information availableLoox
Free Trial is available
Ratings
Meets Requirements
8.5
663
9.5
26
Ease of Use
8.1
676
9.2
26
Ease of Setup
7.4
376
9.4
11
Ease of Admin
8.0
370
9.8
10
Quality of Support
8.5
654
9.0
26
Has the product been a good partner in doing business?
8.2
370
9.7
10
Product Direction (% positive)
7.9
647
8.6
25
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
Not enough data
7.8
238
|
Verified
8.7
5
|
Verified
6.9
224
|
Verified
Not enough data
7.4
222
|
Verified
7.7
5
|
Verified
7.1
222
|
Verified
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
7.9
243
|
Verified
Not enough data
7.6
230
|
Verified
Not enough data
7.3
205
|
Verified
Not enough data
Use Cases
7.8
219
|
Verified
Not enough data
7.8
209
|
Verified
Not enough data
7.6
225
|
Verified
Not enough data
Administration
6.4
188
|
Verified
Not enough data
8.0
236
|
Verified
Feature Not Available
7.3
228
|
Verified
Not enough data
7.4
224
|
Verified
Not enough data
7.2
202
|
Verified
Feature Not Available
Display Options
6.6
193
|
Verified
Not enough data
6.3
191
|
Verified
8.7
5
|
Verified
6.7
209
|
Verified
Not enough data
7.0
201
|
Verified
9.3
5
|
Verified
Generative AI
5.8
99
Not enough data
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.7
44
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.0
46
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and Loox are categorized as Influencer Marketing Platforms, Review Management, User-Generated Content, and Social Commerce Platforms
Unique Categories
Bazaarvoice is categorized as Online Reputation Management, Social Media Analytics, Social Media Management, and Digital Product Sampling
Loox has no unique categories
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Loox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Apparel & Fashion
31.0%
Retail
20.7%
Food & Beverages
10.3%
Consumer Goods
6.9%
Consulting
3.4%
Other
27.6%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
What is loox?
2 Comments
HK
loox helps with providing various genuine reviews of the people who have already used the product and helps us in making decisions.Read more
How Can I Use Loox To Post My Facebook/ Instagram Ad (Photo Ad / Video Ad)
1 Comment
DF
Hey Trevor,
For displaying photo reviews on Facebook or Instagram ads, I recommend using our Integration with Admonks, which allows you to launch powerful...Read more
Can Loox really post onto Facebook? I mean without conditions like I first need 2000 likes on Facebook... I would like that feature.
1 Comment
DF
Hey Wes,
Posting a review to your Facebook business page is available regardless of the number of likes your page has. The 2,000 limitation applies only...Read more
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