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At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (81.1% of reviews)
Entry-Level Pricing
No pricing available
$550.00 Per Month
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceInsense
Star Rating
(347)4.5 out of 5
Market Segments
Small-Business (81.1% of reviews)
Pros & Cons
Entry-Level Pricing
$550.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bazaarvoice excels in its Quality of Support, scoring 8.5, while Insense shines even brighter with a score of 9.4. Reviewers mention that Insense's support team is highly responsive and helpful, making it easier for users to resolve issues quickly.
- Reviewers mention that Insense offers superior Ease of Setup with a score of 8.9 compared to Bazaarvoice's 7.5. Users on G2 appreciate Insense's intuitive onboarding process, which allows for a smoother transition and quicker implementation.
- Users say that Bazaarvoice provides robust Content Creation Tools, scoring 8.8, which many find beneficial for generating user-generated content. In contrast, Insense's tools are perceived as less comprehensive, leading to a score of 7.2 in this area.
- G2 users highlight that Insense's Influencer Collaboration features are particularly strong, with a score of 8.5, allowing for seamless partnerships. Bazaarvoice, while effective, scores slightly lower at 8.0, indicating room for improvement in this area.
- Reviewers mention that Bazaarvoice's UGC Management capabilities are well-regarded, scoring 8.1, which helps brands effectively manage user-generated content. Insense, however, matches this score, indicating both platforms are competitive in this aspect.
- Users report that Insense's Campaign Analytics features, scoring 7.6, could use enhancement compared to Bazaarvoice's higher score of 8.5. Reviewers express a desire for more detailed insights and reporting options in Insense's analytics tools.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableInsense
Trial Month
$550.00
Per Month
Try our platform today, test all the features and launch your first campaign for UGC, organic posting, and whitelisted ads.
- Just 1 advertised brand
- Just 1 campaign
- Marketplace fee 20%
Free Trial
Bazaarvoice
No trial information availableInsense
No trial information availableRatings
Meets Requirements
8.5
663
8.7
199
Ease of Use
8.1
676
8.9
201
Ease of Setup
7.4
376
9.1
118
Ease of Admin
8.0
370
8.5
55
Quality of Support
8.5
654
9.0
196
Has the product been a good partner in doing business?
8.2
370
9.1
56
Product Direction (% positive)
7.9
647
8.5
192
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
Not enough data
7.8
238
|
Verified
Not enough data
6.9
224
|
Verified
Not enough data
7.4
222
|
Verified
Not enough data
7.1
222
|
Verified
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
7.9
243
|
Verified
Not enough data
7.6
230
|
Verified
Not enough data
7.3
205
|
Verified
Not enough data
Use Cases
7.8
219
|
Verified
Not enough data
7.8
209
|
Verified
Not enough data
7.6
225
|
Verified
Not enough data
Administration
6.4
188
|
Verified
Not enough data
8.0
236
|
Verified
Not enough data
7.3
228
|
Verified
Not enough data
7.4
224
|
Verified
Not enough data
7.2
202
|
Verified
Not enough data
Display Options
6.6
193
|
Verified
Not enough data
6.3
191
|
Verified
Not enough data
6.7
209
|
Verified
Not enough data
7.0
201
|
Verified
Not enough data
Generative AI
5.8
99
Not enough data
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
8.1
62
6.0
46
7.0
40
6.7
44
7.2
40
6.4
48
7.6
48
Integrations
7.0
47
8.0
51
6.8
46
8.5
67
6.6
45
7.2
44
7.2
46
7.7
57
Support
7.0
46
7.8
63
7.5
55
7.6
61
Performance
6.6
50
7.7
51
6.0
45
6.5
38
Influencer Marketing
8.3
99
|
Verified
8.4
60
|
Verified
8.3
99
|
Verified
8.1
59
|
Verified
8.4
112
|
Verified
7.9
53
|
Verified
8.1
104
|
Verified
7.9
56
|
Verified
8.0
90
|
Verified
8.5
62
|
Verified
8.4
63
|
Verified
8.5
55
|
Verified
8.2
78
|
Verified
8.6
53
8.5
105
|
Verified
7.5
45
|
Verified
8.4
99
|
Verified
7.5
42
|
Verified
8.3
96
|
Verified
7.4
33
|
Verified
7.9
47
8.5
41
|
Verified
7.8
50
8.6
52
|
Verified
7.3
39
|
Verified
8.4
36
|
Verified
Feature Not Available
8.3
26
|
Verified
Agentic AI - Influencer Marketing Platforms
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.0
5
Not enough data
7.2
6
Planning
Not enough data
6.8
53
Publishing
Not enough data
7.5
53
Social Media
Not enough data
7.8
55
Planning
Not enough data
7.2
78
Generative AI
Not enough data
6.6
51
Not enough data
6.4
51
Not enough data
6.7
50
Not enough data
6.0
50
Not enough data
6.4
48
Agentic AI - Content Creation
Not enough data
6.2
40
Not enough data
6.5
40
Not enough data
6.6
41
Not enough data
7.0
41
Not enough data
7.0
41
Not enough data
6.9
40
Not enough data
7.3
41
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and Insense are categorized as Influencer Marketing Platforms and User-Generated Content
Unique Categories
Bazaarvoice is categorized as Online Reputation Management, Social Media Analytics, Social Media Management, Review Management, Social Commerce Platforms, and Digital Product Sampling
Insense is categorized as Content Creation
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insense
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Marketing and Advertising
28.9%
Health, Wellness and Fitness
12.7%
Apparel & Fashion
8.3%
Consumer Goods
7.5%
Cosmetics
5.7%
Other
36.8%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
What type of Influencer profile do I need?
14 Comments
NP
https://social.microsoft.com/Profile/nfbdpvtRead more
What is Influencer Whitelisting?
2 Comments
AN
whitelisting is when you have the autorization to advertise on social media on behalf of a influencer. So instead of your brand name, people can see the name...Read more
What is UGC?
2 Comments
AN
User-Generated Content. Could be either your real custmers or influencers who really try the productRead more
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