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Compare Bazaarvoice and Feefo 
Featured Products
At a Glance
Market Segments
Mid-Market (39.9% of reviews)
Small-Business (53.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at £149.00 Per Month
Bazaarvoice
Star Rating
(804)4.2 out of 5
Market Segments
Mid-Market (39.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceFeefo
Star Rating
(127)4.6 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at £149.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Feefo excels in user satisfaction, reflected in its higher overall G2 Score compared to Bazaarvoice. Users appreciate Feefo's autonomous functionality, which allows for automated data uploads and minimal manual input after implementation.
- According to verified reviews, Bazaarvoice shines in its integration capabilities, with users noting that adding the Bazaarvoice script to their code was straightforward. This ease of integration allows for seamless display of reviews on product pages, enhancing the shopping experience.
- Users say that Feefo's user interface is consistent and easy to navigate, making it particularly friendly for first-time business owners. This simplicity is a significant advantage for those who may not have extensive technical expertise.
- Reviewers mention that Bazaarvoice has strong partnerships with major retailers, which facilitates syndication of reviews across various platforms. This feature is particularly beneficial for businesses looking to enhance their online presence through trusted retail channels.
- G2 reviewers highlight that Feefo offers superior customer support, with a notable score in quality of support. Users feel that the responsiveness and assistance provided by Feefo's team significantly enhance their overall experience with the software.
- According to recent feedback, while Bazaarvoice has a solid reputation for its review management features, it currently lacks the volume of recent reviews that Feefo boasts. This disparity may indicate a need for Bazaarvoice to improve its engagement and attract more user feedback to stay competitive.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableFeefo
Essentials
Starting at £149.00
Per Month
Feefo Essentials is an all-around solution to collecting feedback and gaining insights.
- Verified Product and Service Reviews – Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms
- Customer Success Team – Get support from our team of experts and make the most of your feedback
- Review Response – Show how much feedback means to you by responding to each review
Free Trial
Bazaarvoice
No trial information availableFeefo
No trial information availableRatings
Meets Requirements
8.5
664
8.8
120
Ease of Use
8.1
677
8.7
120
Ease of Setup
7.4
377
8.7
89
Ease of Admin
8.0
371
8.5
60
Quality of Support
8.5
655
9.5
119
Has the product been a good partner in doing business?
8.3
371
9.4
63
Product Direction (% positive)
7.9
648
9.3
115
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Auditing & Monitoring
Not enough data
7.2
18
Not enough data
7.2
18
Not enough data
7.3
19
Not enough data
7.1
18
Agentic AI - SEO Tools
Not enough data
6.9
12
Not enough data
7.3
11
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
7.2
10
Not enough data
7.6
11
Not enough data
7.8
12
SEO Content & Rankings
Not enough data
7.7
19
Not enough data
7.5
18
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
7.3
17
SEO Reporting
Not enough data
7.3
19
Not enough data
7.5
18
Not enough data
7.8
18
Not enough data
7.4
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.7
34
Not enough data
8.5
30
Not enough data
8.0
28
Not enough data
7.0
28
Customization
Not enough data
7.9
29
Not enough data
7.4
28
Not enough data
7.5
27
Not enough data
7.1
25
Generative AI
Not enough data
7.8
22
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.1
16
Not enough data
7.1
16
Not enough data
7.1
16
Not enough data
7.1
17
Collection
7.7
216
|
Verified
7.9
76
|
Verified
7.8
238
|
Verified
8.5
79
|
Verified
6.9
224
|
Verified
8.1
80
|
Verified
7.4
222
|
Verified
8.3
77
|
Verified
7.1
222
|
Verified
7.4
75
Agentic AI - Review Management
Not enough data
7.1
40
Not enough data
7.2
40
Moderation
7.9
243
|
Verified
8.9
76
|
Verified
7.6
230
|
Verified
8.6
75
|
Verified
7.3
205
|
Verified
8.3
72
|
Verified
Use Cases
7.8
219
|
Verified
8.2
70
|
Verified
7.8
209
|
Verified
8.3
65
|
Verified
7.6
225
|
Verified
8.5
73
|
Verified
Administration
6.4
188
|
Verified
6.7
66
|
Verified
8.0
237
|
Verified
7.6
66
7.3
228
|
Verified
8.0
70
|
Verified
7.4
224
|
Verified
8.0
68
|
Verified
7.2
202
|
Verified
7.2
65
Display Options
6.6
193
|
Verified
8.7
68
|
Verified
6.3
191
|
Verified
8.8
67
|
Verified
6.8
210
|
Verified
8.6
66
|
Verified
7.0
201
|
Verified
7.7
64
|
Verified
Generative AI
5.8
99
Feature Not Available
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.8
45
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.1
47
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
9.2
53
|
Verified
7.4
58
7.4
47
Feature Not Available
8.4
48
|
Verified
Reporting
6.4
53
6.9
44
6.9
63
7.6
46
|
Verified
7.7
68
8.7
52
|
Verified
Media Monitoring
6.6
55
6.1
43
6.8
58
6.3
43
Feature Not Available
6.2
43
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
5.2
26
Feature Not Available
Agentic AI - Online Reputation Management
Not enough data
6.3
27
Not enough data
6.1
26
Not enough data
6.6
25
Not enough data
6.5
25
Not enough data
7.1
25
Not enough data
6.9
25
Categories
Categories
Shared Categories
Bazaarvoice and Feefo are categorized as Review Management and Online Reputation Management
Unique Categories
Bazaarvoice is categorized as User-Generated Content, Digital Product Sampling, Influencer Marketing Platforms, Social Media Management, Social Media Analytics, and Social Commerce Platforms
Feefo is categorized as SEO Tools and Experience Management
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Feefo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.6%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.3%
Retail
17.1%
Leisure, Travel & Tourism
15.4%
Financial Services
6.5%
Insurance
4.9%
Apparel & Fashion
4.9%
Other
51.2%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
What is Feefo used for?
1 Comment
Official Response from Feefo
From sales-boosting insights to confidence-enhancing tools, Feefo helps you grow profits and build trust. We’re more than just a verified reviews platform....Read more
Feefo has no more discussions with answers
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