Introducing G2.ai, the future of software buying.Try now
Compare Bazaarvoice and Feefo 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
rater8
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Planable
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Cloud Campaign
Visit Website
At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (53.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at £149.00 Per Month
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceFeefo
Star Rating
(127)4.6 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at £149.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bazaarvoice excels in its UGC Management capabilities, particularly highlighting the Content Library feature, which allows for easy organization and access to user-generated content. In contrast, Feefo's UGC features are seen as less robust, with reviewers mentioning that while it offers basic functionalities, it lacks the depth found in Bazaarvoice.
- Reviewers mention that Feefo shines in Customer Feedback collection, with a high score of 9.8, indicating that users find it effective for gathering insights. Bazaarvoice, while still strong, scores lower in this area, with users noting that its feedback tools are not as intuitive or user-friendly as Feefo's.
- G2 users highlight the Quality of Support as a significant differentiator, with Feefo receiving a score of 9.1 compared to Bazaarvoice's 8.5. Reviewers mention that Feefo's support team is more responsive and helpful, particularly during onboarding, which is crucial for new users.
- Users on G2 report that Bazaarvoice's Social Analytics features, such as Competitor Analysis and Sentiment Analysis, are more comprehensive, allowing for deeper insights into market trends. Feefo, while offering similar features, is perceived as lacking in the depth of analysis, with users mentioning that it does not provide as much actionable data.
- Reviewers say that Bazaarvoice's Content Creation tools, particularly the Content Calendar, are highly rated for their ease of use and effectiveness in planning campaigns. In contrast, Feefo's content creation tools are seen as basic, with users mentioning that they do not offer the same level of functionality or flexibility.
- Users report that Feefo's Reporting and Dashboards are more customizable and user-friendly, scoring 8.7 compared to Bazaarvoice's 7.4. Reviewers mention that Feefo allows for easier data visualization and export options, making it a preferred choice for users who prioritize reporting capabilities.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableFeefo
Essentials
Starting at £149.00
Per Month
Feefo Essentials is an all-around solution to collecting feedback and gaining insights.
- Verified Product and Service Reviews – Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms
- Customer Success Team – Get support from our team of experts and make the most of your feedback
- Review Response – Show how much feedback means to you by responding to each review
Free Trial
Bazaarvoice
No trial information availableFeefo
No trial information availableRatings
Meets Requirements
8.5
663
8.8
120
Ease of Use
8.1
676
8.7
120
Ease of Setup
7.4
376
8.7
89
Ease of Admin
8.0
370
8.5
60
Quality of Support
8.5
654
9.5
119
Has the product been a good partner in doing business?
8.2
370
9.4
63
Product Direction (% positive)
7.9
647
9.3
115
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Auditing & Monitoring
Not enough data
7.2
18
Not enough data
7.2
18
Not enough data
7.3
19
Not enough data
7.1
18
Agentic AI - SEO Tools
Not enough data
6.9
12
Not enough data
7.3
11
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
7.2
10
Not enough data
7.6
11
Not enough data
7.8
12
SEO Content & Rankings
Not enough data
7.7
19
Not enough data
7.5
18
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
7.3
17
SEO Reporting
Not enough data
7.3
19
Not enough data
7.5
18
Not enough data
7.8
18
Not enough data
7.4
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.7
34
Not enough data
8.5
30
Not enough data
8.0
28
Not enough data
7.0
28
Customization
Not enough data
7.9
29
Not enough data
7.4
28
Not enough data
7.5
27
Not enough data
7.1
25
Generative AI
Not enough data
7.8
22
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.1
16
Not enough data
7.1
16
Not enough data
7.1
16
Not enough data
7.1
17
Collection
7.7
216
|
Verified
7.9
76
|
Verified
7.8
238
|
Verified
8.5
79
|
Verified
6.9
224
|
Verified
8.1
80
|
Verified
7.4
222
|
Verified
8.3
77
|
Verified
7.1
222
|
Verified
7.4
75
Agentic AI - Review Management
Not enough data
7.1
40
Not enough data
7.2
40
Moderation
7.9
243
|
Verified
8.9
76
|
Verified
7.6
230
|
Verified
8.6
75
|
Verified
7.3
205
|
Verified
8.3
72
|
Verified
Use Cases
7.8
219
|
Verified
8.2
70
|
Verified
7.8
209
|
Verified
8.3
65
|
Verified
7.6
225
|
Verified
8.5
73
|
Verified
Administration
6.4
188
|
Verified
6.7
66
|
Verified
8.0
236
|
Verified
7.6
66
7.3
228
|
Verified
8.0
70
|
Verified
7.4
224
|
Verified
8.0
68
|
Verified
7.2
202
|
Verified
7.2
65
Display Options
6.6
193
|
Verified
8.7
68
|
Verified
6.3
191
|
Verified
8.8
67
|
Verified
6.7
209
|
Verified
8.6
66
|
Verified
7.0
201
|
Verified
7.7
64
|
Verified
Generative AI
5.8
99
Feature Not Available
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.7
44
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.0
46
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
9.2
53
|
Verified
7.4
58
7.4
47
Feature Not Available
8.4
48
|
Verified
Reporting
6.4
53
6.9
44
6.9
63
7.6
46
|
Verified
7.7
68
8.7
52
|
Verified
Media Monitoring
6.6
55
6.1
43
6.8
58
6.3
43
Feature Not Available
6.2
43
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
5.2
26
Feature Not Available
Agentic AI - Online Reputation Management
Not enough data
6.3
27
Not enough data
6.1
26
Not enough data
6.6
25
Not enough data
6.5
25
Not enough data
7.1
25
Not enough data
6.9
25
Categories
Categories
Shared Categories
Bazaarvoice and Feefo are categorized as Online Reputation Management and Review Management
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Social Media Analytics, Social Media Management, User-Generated Content, Social Commerce Platforms, and Digital Product Sampling
Feefo is categorized as SEO Tools and Experience Management
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Feefo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Retail
17.1%
Leisure, Travel & Tourism
15.4%
Financial Services
6.5%
Insurance
4.9%
Apparel & Fashion
4.9%
Other
51.2%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
What is Feefo used for?
1 Comment
Official Response from Feefo
From sales-boosting insights to confidence-enhancing tools, Feefo helps you grow profits and build trust. We’re more than just a verified reviews platform....Read more
Feefo has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
