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Compare Bazaarvoice and Emplifi 
Featured Products
At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Mid-Market (43.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceEmplifi
Star Rating
(367)4.4 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EmplifiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Emplifi excels in user experience, with many users appreciating its intuitive interface and the ability to manage multiple social media accounts from one platform. One user highlighted, "I like that you can gather all your social media and content in one place and also post directly to all or one social media the content."
- Users say that Bazaarvoice shines in its integration capabilities, particularly with major retail partners. Reviewers noted the ease of implementing Bazaarvoice reviews and ratings, stating, "The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code."
- Reviewers mention that Emplifi offers robust analytics features, allowing users to benchmark and analyze the impact of their posts effectively. One user remarked on its "open social media browser" that provides multiple functions and filters for detailed insights.
- According to verified reviews, Bazaarvoice is praised for its responsive support team, with users appreciating the guidance provided for potential activations. A user noted, "Their team is responsive and provides advice on potential activations," which enhances the overall user experience.
- G2 reviewers report that Emplifi's ease of setup is a significant advantage, with many users finding the onboarding process straightforward. One user specifically mentioned the platform's ability to "review every stat from one place," indicating a seamless transition into using the software.
- Users say that while Bazaarvoice has strong partnerships with retailers, it sometimes faces challenges in customization features compared to Emplifi. Reviewers noted that Emplifi's widget customization and media library functionalities are more advanced, with one user stating, "Emplifi has better widget customization options," which can be crucial for brands looking to tailor their social media presence.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableEmplifi
No pricing availableFree Trial
Bazaarvoice
No trial information availableEmplifi
Free Trial is available
Ratings
Meets Requirements
8.5
663
8.6
322
Ease of Use
8.1
676
8.8
329
Ease of Setup
7.4
376
8.6
200
Ease of Admin
8.0
370
8.7
191
Quality of Support
8.5
654
8.9
319
Has the product been a good partner in doing business?
8.2
370
9.1
191
Product Direction (% positive)
7.9
647
9.1
317
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Analytics
7.6
56
8.4(won by 0.8)
139
8.0
70
8.3(won by 0.3)
140
8.3
72
8.8(won by 0.5)
143
Feature Not Available
7.4(won by default)
114
8.1(won by 0.5)
43
7.6
86
8.1(won by 0.4)
51
7.7
65
Feature Not Available
7.8(won by default)
73
Reports & Dashboards
7.4
66
8.1(won by 0.7)
140
8.2
70
8.5(won by 0.3)
145
8.0
51
8.1(won by 0.1)
128
7.5
27
7.9(won by 0.4)
65
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
8.7
79
7.9
26
7.9
74
Feature Not Available
7.9
74
7.8
20
8.2
77
8.7
25
8.5
84
7.3
22
7.9
70
Social Management
7.8
31
8.8
124
8.4
31
8.7
114
7.7
26
7.9
103
7.9
28
8.4
115
Feature Not Available
7.6
104
7.4
19
7.9
67
7.4
9
7.2
26
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
Not enough data
Customization
Not enough data
8.5
10
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
7.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
Not enough data
7.8
238
|
Verified
Not enough data
6.9
224
|
Verified
Not enough data
7.4
222
|
Verified
Not enough data
7.1
222
|
Verified
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
7.9
243
|
Verified
Not enough data
7.6
230
|
Verified
Not enough data
7.3
205
|
Verified
Not enough data
Use Cases
7.8
219
|
Verified
Not enough data
7.8
209
|
Verified
Not enough data
7.6
225
|
Verified
Not enough data
Administration
6.4
188
|
Verified
Not enough data
8.0
236
|
Verified
Not enough data
7.3
228
|
Verified
Not enough data
7.4
224
|
Verified
Not enough data
7.2
202
|
Verified
Not enough data
Display Options
6.6
193
|
Verified
Not enough data
6.3
191
|
Verified
Not enough data
6.7
209
|
Verified
Not enough data
7.0
201
|
Verified
Not enough data
Generative AI
5.8
99
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
Not enough data
8.7
82
Not enough data
7.1
62
Not enough data
8.3
46
Not enough data
8.1
39
Not enough data
7.9
42
Not enough data
8.8
44
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
7.9
70
Not enough data
8.6
87
Not enough data
7.7
42
Not enough data
8.6
45
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live selling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Visual UGC
6.3
49
7.2
10
6.0
46
8.2
11
6.7
44
7.4
11
6.4
48
8.0
10
Integrations
7.0
47
8.5
12
6.8
46
7.2
12
6.6
45
8.0
11
7.2
46
7.3
10
Support
7.0
46
8.2
10
7.5
55
7.2
10
Performance
6.6
50
7.4
9
6.0
45
7.4
9
Influencer Marketing
8.3
99
|
Verified
8.1
16
|
Verified
8.3
99
|
Verified
8.2
17
|
Verified
8.4
112
|
Verified
8.5
17
|
Verified
8.1
104
|
Verified
8.1
17
|
Verified
8.0
90
|
Verified
8.3
15
|
Verified
8.4
63
|
Verified
8.3
15
|
Verified
8.2
78
|
Verified
8.7
17
|
Verified
8.5
105
|
Verified
8.2
16
|
Verified
8.4
99
|
Verified
8.6
17
|
Verified
8.3
96
|
Verified
8.2
17
|
Verified
7.9
47
Feature Not Available
7.8
50
Feature Not Available
7.3
39
|
Verified
8.5
8
Feature Not Available
9.0
8
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and Emplifi are categorized as Influencer Marketing Platforms, Social Media Analytics, Social Media Management, Review Management, User-Generated Content, and Social Commerce Platforms
Unique Categories
Bazaarvoice is categorized as Online Reputation Management and Digital Product Sampling
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Emplifi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Marketing and Advertising
19.9%
Retail
14.0%
Food & Beverages
4.8%
Automotive
4.8%
Consumer Goods
4.2%
Other
52.4%
Alternatives
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
is it possible to compare the performance and combine the result cross platform and brand ?
3 Comments
SB
1 . Yes, this can be done with Socialbakers' Dashboard widgets, plus export.
2. Yes, this can be done with Socialbakers' Dashboard widgets, plus...Read more
What mobile app support is available?
1 Comment
Official Response from Pixlee TurnTo
TurnTo provides SDKs for iOS and Android (Java) development. In addition, TurnTo supports SMS and push notification services for customers looking to notify...Read more
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