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At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (69.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceeKomi
Star Rating
(14)2.8 out of 5
Market Segments
Small-Business (69.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about eKomiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bazaarvoice excels in Quality of Support with a score of 8.5, while eKomi falls short at 3.8. Reviewers mention that Bazaarvoice's support team is responsive and helpful, making it easier to resolve issues quickly.
- Reviewers mention that Bazaarvoice offers superior Ease of Use with a score of 8.1 compared to eKomi's 6.2. Users say that the intuitive interface of Bazaarvoice allows for a smoother onboarding experience, which is crucial for teams looking to implement the software efficiently.
- G2 users highlight Bazaarvoice's strong Social Analytics capabilities, particularly in Competitor Analysis and Sentiment Analysis, scoring 7.7 and 8.2 respectively. In contrast, eKomi lacks depth in these areas, which users report limits their ability to gauge market positioning effectively.
- Users on G2 report that Bazaarvoice's Content Creation features, particularly the Content Calendar and Content Library, score 8.5 and 7.9, respectively, making it easier to manage and schedule user-generated content. eKomi's lower scores in these areas indicate a less robust offering.
- Reviewers mention that Bazaarvoice shines in Influencer Marketing with high scores across the board, particularly in Influencer Recruitment and Campaign Analytics, both scoring 8.3 and 8.5. eKomi, however, struggles in this area, which users say limits their marketing outreach.
- Users report that Bazaarvoice's Reporting and Dashboards features, especially in Report Customizability and Dashboard, score 7.4 and 7.8, allowing for tailored insights. eKomi's lower scores suggest a lack of flexibility in reporting, which can hinder data-driven decision-making.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableeKomi
No pricing availableFree Trial
Bazaarvoice
No trial information availableeKomi
No trial information availableRatings
Meets Requirements
8.5
663
4.8
11
Ease of Use
8.1
676
6.2
11
Ease of Setup
7.4
376
5.8
6
Ease of Admin
8.0
370
4.2
6
Quality of Support
8.5
654
3.8
10
Has the product been a good partner in doing business?
8.2
370
3.1
6
Product Direction (% positive)
7.9
647
4.7
11
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
6.3
5
7.8
238
|
Verified
4.7
6
6.9
224
|
Verified
5.0
6
7.4
222
|
Verified
5.6
6
7.1
222
|
Verified
5.0
6
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
7.9
243
|
Verified
5.6
6
7.6
230
|
Verified
4.2
6
7.3
205
|
Verified
5.0
6
Use Cases
7.8
219
|
Verified
5.6
6
7.8
209
|
Verified
5.6
6
7.6
225
|
Verified
4.2
6
Administration
6.4
188
|
Verified
4.2
6
8.0
236
|
Verified
4.7
6
7.3
228
|
Verified
4.7
6
7.4
224
|
Verified
4.7
6
7.2
202
|
Verified
4.7
6
Display Options
6.6
193
|
Verified
4.4
6
6.3
191
|
Verified
3.9
6
6.7
209
|
Verified
4.4
6
7.0
201
|
Verified
5.0
6
Generative AI
5.8
99
Not enough data
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.7
44
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.0
46
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and eKomi are categorized as Review Management
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Online Reputation Management, Social Media Analytics, Social Media Management, User-Generated Content, Social Commerce Platforms, and Digital Product Sampling
eKomi has no unique categories
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eKomi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Retail
23.1%
Chemicals
15.4%
Accounting
15.4%
Telecommunications
7.7%
Public Safety
7.7%
Other
30.8%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
eKomi has no discussions with answers
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