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Compare Bazaarvoice and Eclincher 
At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (78.4% of reviews)
Entry-Level Pricing
No pricing available
$149.00 Per Month
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceEclincher
Star Rating
(442)4.6 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Browse all 3 pricing plansBazaarvoice vs Eclincher
When assessing the two solutions, reviewers found Eclincher easier to use, set up, and administer. Reviewers also preferred doing business with Eclincher overall.
- Reviewers felt that Eclincher meets the needs of their business better than Bazaarvoice.
- When comparing quality of ongoing product support, reviewers felt that Eclincher is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Eclincher over Bazaarvoice.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableEclincher
Standard (Free Trial)
$149.00
Per Month
Add-ons: 1 User, 10 Profiles
- 1 Brand
- 1 User (max 2)
- 10 Profiles (max 20)
Free Trial
Bazaarvoice
No trial information availableEclincher
Free Trial is available
Ratings
Meets Requirements
8.5
663
9.2
378
Ease of Use
8.1
676
9.0
382
Ease of Setup
7.4
376
8.9
214
Ease of Admin
8.0
370
9.1
209
Quality of Support
8.5
654
9.4
361
Has the product been a good partner in doing business?
8.2
370
9.4
207
Product Direction (% positive)
7.9
647
9.4
350
Features by Category
Social Analytics
7.6
56
8.8(won by 1.2)
160
8.0
70
8.9(won by 0.9)
173
8.3
72
9.0(won by 0.7)
188
Feature Not Available
8.9(won by default)
137
8.1
43
8.8(won by 0.7)
143
8.1
51
8.3(won by 0.2)
40
Feature Not Available
7.9(won by default)
37
Reports & Dashboards
7.4
66
8.7(won by 1.3)
188
8.2
70
9.0(won by 0.8)
193
8.0
51
9.3(won by 1.3)
186
7.5
27
7.9(won by 0.4)
32
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
9.0
98
7.9
26
8.2
83
Feature Not Available
8.4
87
7.8
20
8.4
77
8.7
25
8.7
88
7.3
22
8.3
76
Social Management
7.8
31
8.8
276
8.4
31
9.4
286
7.7
26
9.2
254
7.9
28
9.3
282
Feature Not Available
8.6
188
7.4
19
8.7
69
7.4
9
9.2
8
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
Not enough data
7.8
238
|
Verified
Not enough data
6.9
224
|
Verified
Not enough data
7.4
222
|
Verified
Not enough data
7.1
222
|
Verified
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
7.9
243
|
Verified
Not enough data
7.6
230
|
Verified
Not enough data
7.3
205
|
Verified
Not enough data
Use Cases
7.8
219
|
Verified
Not enough data
7.8
209
|
Verified
Not enough data
7.6
225
|
Verified
Not enough data
Administration
6.4
188
|
Verified
Not enough data
8.0
236
|
Verified
Not enough data
7.3
228
|
Verified
Not enough data
7.4
224
|
Verified
Not enough data
7.2
202
|
Verified
Not enough data
Display Options
6.6
193
|
Verified
Not enough data
6.3
191
|
Verified
Not enough data
6.7
209
|
Verified
Not enough data
7.0
201
|
Verified
Not enough data
Generative AI
5.8
99
Not enough data
Monitoring & Listening
Not enough data
9.0
199
Not enough data
8.8
152
Not enough data
8.6
30
Not enough data
7.8
31
Not enough data
7.9
29
Not enough data
7.8
30
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.5
156
Not enough data
9.0
198
Not enough data
8.2
34
Not enough data
8.7
32
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.7
44
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.0
46
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
5
Not enough data
7.7
5
Process
Not enough data
8.8
36
Not enough data
8.5
31
Not enough data
8.9
25
Channels
Not enough data
8.8
7
Not enough data
9.1
41
Not enough data
9.3
7
Not enough data
Feature Not Available
Not enough data
7.4
7
Insight
Not enough data
8.3
27
Not enough data
8.8
37
Not enough data
8.6
35
Not enough data
9.0
39
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and Eclincher are categorized as Social Media Analytics and Social Media Management
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Online Reputation Management, Review Management, User-Generated Content, Social Commerce Platforms, and Digital Product Sampling
Eclincher is categorized as Social Customer Service, Social Media Suites, and Social Media Listening Tools
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Eclincher
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Marketing and Advertising
41.4%
Information Technology and Services
3.4%
Health, Wellness and Fitness
3.2%
Food & Beverages
2.5%
Hospital & Health Care
2.3%
Other
47.1%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
How do you track and evaluate the output of your competitors on eclincher?
1 Comment
JG
Hi there, we allow our users to create a feed of competitor analysis of your competitors social feeds by channel. For example, for Instagram taking into...Read more
when will you integrate with zoho crm
1 Comment
GS
Thank you for your question. We currently don't have any plans to integrate with Zoho. We are continuously enhancing our platform with new features and...Read more
Eclincher has no more discussions with answers
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