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Compare Bazaarvoice and CrowdRiff 
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At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceCrowdRiff
Star Rating
(24)4.7 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CrowdRiffSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bazaarvoice excels in its UGC Management capabilities, with a score of 8.1, allowing brands to effectively curate and showcase user-generated content. In contrast, CrowdRiff's UGC management features are noted to be less robust, leading to a score of 7.8.
- Reviewers mention that CrowdRiff shines in Social Analytics, achieving a score of 9.4, which provides deeper insights into social media performance. Bazaarvoice, while still strong, scores lower at 7.9, indicating less comprehensive analytics tools.
- G2 users highlight that CrowdRiff's Ease of Setup is particularly impressive, scoring 9.6, making it user-friendly for new clients. Bazaarvoice, on the other hand, has a lower score of 7.5, suggesting a more complex onboarding process.
- Users on G2 report that Bazaarvoice's Quality of Support is commendable with a score of 8.5, but CrowdRiff outperforms it with a score of 9.6, indicating a more responsive and helpful support team.
- Reviewers mention that CrowdRiff's Content Calendar feature, scoring 8.5, is highly praised for its intuitive design, while Bazaarvoice's similar feature scores lower at 8.1, suggesting it may not be as user-friendly.
- Users say that CrowdRiff's Campaign Analytics feature, with a score of 8.5, provides detailed insights that help in optimizing marketing strategies, whereas Bazaarvoice's score of 8.0 indicates it may lack some advanced analytics capabilities.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableCrowdRiff
No pricing availableFree Trial
Bazaarvoice
No trial information availableCrowdRiff
No trial information availableRatings
Meets Requirements
8.5
663
9.6
19
Ease of Use
8.1
676
9.4
19
Ease of Setup
7.4
376
9.6
8
Ease of Admin
8.0
370
9.4
8
Quality of Support
8.5
654
9.6
19
Has the product been a good partner in doing business?
8.2
370
9.8
8
Product Direction (% positive)
7.9
647
10.0
19
Features by Category
Interface and Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Asset Management
Not enough data
Not enough data
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
Not enough data
7.8
238
|
Verified
Not enough data
6.9
224
|
Verified
Not enough data
7.4
222
|
Verified
Not enough data
7.1
222
|
Verified
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
7.9
243
|
Verified
Not enough data
7.6
230
|
Verified
Not enough data
7.3
205
|
Verified
Not enough data
Use Cases
7.8
219
|
Verified
Not enough data
7.8
209
|
Verified
Not enough data
7.6
225
|
Verified
Not enough data
Administration
6.4
188
|
Verified
Not enough data
8.0
236
|
Verified
Not enough data
7.3
228
|
Verified
Not enough data
7.4
224
|
Verified
Not enough data
7.2
202
|
Verified
Not enough data
Display Options
6.6
193
|
Verified
Not enough data
6.3
191
|
Verified
Not enough data
6.7
209
|
Verified
Not enough data
7.0
201
|
Verified
Not enough data
Generative AI
5.8
99
Not enough data
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.7
44
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Feature Not Available
7.2
46
Not enough data
Support
7.0
46
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video creation - Video Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Distribution - Video Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Video Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Training & Support - Video Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Integrations - Video Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other - Video Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and CrowdRiff are categorized as User-Generated Content
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Online Reputation Management, Social Media Analytics, Social Media Management, Review Management, Social Commerce Platforms, and Digital Product Sampling
CrowdRiff is categorized as Digital Asset Management and Video Content Creation
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CrowdRiff
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Leisure, Travel & Tourism
59.1%
Marketing and Advertising
31.8%
Public Relations and Communications
4.5%
Airlines/Aviation
4.5%
‐
Other
0.0%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
Can I use CrowdRiff to create a digital visitors guide?
2 Comments
Official Response from CrowdRiff
Hi Holli.
Thank you for the question! As of now, you cannot create and host a visitor guide through CrowdRiff. You can, however, use CrowdRiff to source...Read more
When will the story generator launch?
1 Comment
Official Response from CrowdRiff
Thanks for the question, Lindsey! We'll reach out to you directly via email. You'll hear from us soon! Thanks. Read more
CrowdRiff has no more discussions with answers
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