Compare Bazaarvoice and Constant Contact 
At a Glance
Market Segments
Mid-Market (40.0% of reviews)
Small-Business (70.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at $12.00 Per Month
Bazaarvoice
Star Rating
(805)4.2 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceConstant Contact
Star Rating
(7,261)4.1 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in ease of use, with many users appreciating its straightforward interface and helpful templates for managing email campaigns. This makes it particularly appealing for small businesses looking for an all-in-one marketing tool.
- Users say Bazaarvoice offers a valuable service for eCommerce channels, highlighting its strong account support and extensive retailer network. Reviewers appreciate the hands-off approach once campaigns are running, which can be a significant advantage for larger retailers.
- According to verified reviews, Constant Contact shines in initial setup, with users finding the onboarding process easy and intuitive. This is a crucial factor for small businesses that may not have dedicated IT resources.
- Reviewers mention that Bazaarvoice has a quick implementation process, with many users praising the efficiency of their implementation team. This can be a deciding factor for businesses that need to get up and running swiftly.
- G2 reviewers highlight that while both products have strong support, Bazaarvoice edges out slightly with a higher quality of support rating. Users appreciate the dedicated assistance they receive, which can be vital for troubleshooting and maximizing the platform's potential.
- Users express that Constant Contact's campaign planning features are particularly robust, allowing for effective segmentation and targeted outreach. This capability is essential for small businesses aiming to connect with their audience more effectively.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableConstant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Free Trial
Bazaarvoice
No trial information availableConstant Contact
Free Trial is available
Ratings
Meets Requirements
8.5
665
8.4
6,274
Ease of Use
8.1
678
8.5
6,312
Ease of Setup
7.4
378
8.6
3,480
Ease of Admin
8.0
371
8.6
3,024
Quality of Support
8.5
656
8.3
5,139
Has the product been a good partner in doing business?
8.3
371
8.6
2,899
Product Direction (% positive)
7.9
649
7.1
6,173
Features by Category
Email Marketing
Not enough data
8.6
4913
|
Verified
Not enough data
8.5
5022
|
Verified
Not enough data
8.9
4733
|
Verified
Not enough data
8.3
4990
|
Verified
Not enough data
8.9
4979
|
Verified
Not enough data
8.5
4845
|
Verified
Not enough data
8.3
3935
|
Verified
Not enough data
8.4
1779
|
Verified
Not enough data
7.9
1610
|
Verified
Reporting & Analytics
Not enough data
7.9
2385
|
Verified
Not enough data
8.4
4571
|
Verified
Generative AI
Not enough data
7.1
520
Not enough data
7.0
519
Agentic AI - Email Marketing
Not enough data
6.5
369
Not enough data
6.6
366
Not enough data
6.8
365
Not enough data
6.7
363
Not enough data
6.7
362
Integration
Not enough data
8.2
2732
|
Verified
Not enough data
7.5
1958
|
Verified
Not enough data
7.5
1936
|
Verified
Not enough data
7.3
1371
|
Verified
Not enough data
7.8
1526
|
Verified
Not enough data
7.2
1290
|
Verified
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
Not enough data
7.9
768
Not enough data
8.1
762
Not enough data
8.5
942
Not enough data
8.4
851
Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
1072
Not enough data
Feature Not Available
Not enough data
8.5
920
Reporting
Not enough data
8.8
1057
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
830
Agentic AI - Email Deliverability
Not enough data
6.4
117
Not enough data
6.2
116
Not enough data
6.3
113
Not enough data
6.5
114
Not enough data
6.4
114
Grammar
Not enough data
8.5
77
Not enough data
8.3
70
Not enough data
8.5
72
Formatting
Not enough data
8.2
66
Not enough data
8.1
70
Not enough data
7.7
66
Content
Not enough data
8.1
68
Not enough data
8.3
71
Not enough data
8.2
67
Product Type
Not enough data
8.7
69
Not enough data
7.9
65
Generative AI
Not enough data
8.5
24
Not enough data
8.7
24
Templates
Not enough data
8.1
1055
|
Verified
Not enough data
7.2
916
|
Verified
Not enough data
7.9
969
|
Verified
Not enough data
8.3
592
Edit
Not enough data
8.2
949
|
Verified
Not enough data
8.4
1037
|
Verified
Not enough data
7.9
838
|
Verified
Logistics
Not enough data
8.6
1021
|
Verified
Not enough data
7.7
878
|
Verified
Not enough data
7.9
810
|
Verified
Not enough data
8.8
597
Generative AI
Not enough data
7.3
158
Not enough data
7.3
154
Agentic AI - Email Template Builder
Not enough data
6.9
94
Not enough data
6.8
93
Marketing and Communications
Not enough data
8.2
597
Not enough data
8.1
623
Not enough data
7.9
559
Not enough data
8.7
757
Not enough data
8.9
770
Attendee Engagement
Not enough data
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Registration
Not enough data
8.1
614
Not enough data
8.1
602
Not enough data
7.7
490
Generative AI
Not enough data
7.2
137
Agentic AI - Event Marketing
Not enough data
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.6
109
Text Messaging
Not enough data
8.6
75
Not enough data
7.8
64
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
67
Not enough data
8.1
67
Not enough data
8.5
74
Not enough data
7.8
64
SMS Platform
Not enough data
8.7
75
Not enough data
8.8
69
Not enough data
7.7
66
Not enough data
6.7
62
Not enough data
7.2
62
Not enough data
7.4
63
Agentic AI - SMS Marketing
Not enough data
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Content & Collaboration
8.5
24
8.8
178
7.9
26
8.7
185
Feature Not Available
8.3
161
7.8
20
Feature Not Available
8.7
25
Feature Not Available
7.3
22
8.7
182
Social Management
7.8
31
8.6
200
8.4
31
8.8
202
7.7
26
Feature Not Available
7.9
28
8.7
195
Feature Not Available
8.1
183
7.4
19
8.8
185
7.4
9
8.4
148
Agentic AI - Social Media Management
Not enough data
6.8
59
Not enough data
6.9
59
Not enough data
6.8
58
Not enough data
7.0
58
Not enough data
7.0
57
Not enough data
6.9
56
Not enough data
6.8
56
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Social Functionality
Not enough data
8.8
301
Campaign Management
Not enough data
9.0
307
Not enough data
8.9
289
Not enough data
8.9
287
Not enough data
8.4
247
Not enough data
8.6
251
Not enough data
8.9
254
Not enough data
9.0
241
Not enough data
8.4
222
Not enough data
8.4
233
Not enough data
8.7
257
Not enough data
8.3
244
Not enough data
8.0
211
Not enough data
8.3
224
Targeting
Not enough data
8.8
270
Not enough data
8.7
252
Not enough data
8.2
222
Not enough data
8.5
224
Platform
Not enough data
8.2
231
Not enough data
8.5
265
Not enough data
8.7
274
Not enough data
9.0
303
Not enough data
8.5
243
Not enough data
8.6
296
Not enough data
8.7
257
Not enough data
8.4
228
Not enough data
8.7
277
Collection
7.7
216
|
Verified
Not enough data
7.8
238
|
Verified
Not enough data
6.9
224
|
Verified
Not enough data
7.4
222
|
Verified
Not enough data
7.1
222
|
Verified
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
7.9
243
|
Verified
Not enough data
7.6
230
|
Verified
Not enough data
7.3
205
|
Verified
Not enough data
Use Cases
7.8
219
|
Verified
Not enough data
7.8
210
|
Verified
Not enough data
7.6
225
|
Verified
Not enough data
Administration
6.4
188
|
Verified
Not enough data
8.0
238
|
Verified
Not enough data
7.3
228
|
Verified
Not enough data
7.4
224
|
Verified
Not enough data
7.2
202
|
Verified
Not enough data
Display Options
6.6
193
|
Verified
Not enough data
6.3
191
|
Verified
Not enough data
6.8
210
|
Verified
Not enough data
7.0
202
|
Verified
Not enough data
Generative AI
5.8
99
Not enough data
Survey Management
Not enough data
8.3
264
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
252
Survey Customization
Not enough data
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Agentic AI - Survey
Not enough data
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.8
45
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.1
47
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Growth
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Support
Not enough data
9.2
45
Categories
Categories
Shared Categories
Bazaarvoice and Constant Contact are categorized as Social Media Management
Unique Categories
Bazaarvoice is categorized as User-Generated Content, Review Management, Online Reputation Management, Digital Product Sampling, Influencer Marketing Platforms, Social Media Analytics, and Social Commerce Platforms
Constant Contact is categorized as SMS Marketing, Event Marketing, Email Template Builder, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Advertising, Email Marketing, and Survey
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.5%
Retail
16.6%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.4%
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.1%
Alternatives
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
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