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At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (70.8% of reviews)
Entry-Level Pricing
No pricing available
Free
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceBuffer
Star Rating
(1,023)4.3 out of 5
Market Segments
Small-Business (70.8% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Buffer excels in ease of use and setup, with a score of 9.2 in both categories, making it a preferred choice for small businesses looking for a straightforward social media management tool. In contrast, Bazaarvoice scores lower at 8.1 for ease of use and 7.5 for ease of setup, indicating a steeper learning curve for new users.
- Reviewers mention that Buffer's content calendar feature is highly praised, scoring 9.2, which allows users to plan and schedule posts effectively. Bazaarvoice, while offering a content library, scores lower at 7.9, suggesting it may not provide the same level of organization and planning capabilities.
- G2 users highlight Buffer's strong performance in social publishing, scoring 9.3, which indicates robust capabilities for managing and distributing content across various platforms. Bazaarvoice, on the other hand, scores 8.5, showing it may not be as effective in this area.
- Reviewers say that Buffer's reporting and dashboards are customizable and user-friendly, with a score of 8.4, allowing for better insights into campaign performance. Bazaarvoice lacks in this area, with a score of 7.4 for report customizability, which may limit users' ability to tailor reports to their needs.
- Users on G2 report that Buffer's social engagement features, scoring 8.3, are effective for interacting with audiences, while Bazaarvoice's engagement features score lower at 7.5, indicating a potential gap in fostering community interaction.
- Reviewers mention that Buffer's influencer marketing tools, particularly in influencer recruitment and scoring, score 8.3, making it a strong choice for brands looking to leverage influencer partnerships. Bazaarvoice, while offering some influencer capabilities, does not match this level of functionality, scoring lower in similar areas.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableBuffer
Free
Free
For individuals and businesses getting started with social media.
- 3 social accounts
- Publish to Facebook, Instagram, X, LinkedIn, Google Business Profiles, Mastodon, Pinterest and Bluesky
- 10 scheduled posts per social account
Free Trial
Bazaarvoice
No trial information availableBuffer
Free Trial is available
Ratings
Meets Requirements
8.5
663
8.6
900
Ease of Use
8.1
676
9.2
906
Ease of Setup
7.4
376
9.2
325
Ease of Admin
8.0
370
9.1
309
Quality of Support
8.5
654
8.5
644
Has the product been a good partner in doing business?
8.2
370
8.8
269
Product Direction (% positive)
7.9
647
8.2
880
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
9.0
142
7.9
26
8.6
125
Feature Not Available
8.2
105
7.8
20
8.6
106
8.7
25
8.8
115
7.3
22
8.5
99
Social Management
7.8
31
7.9
666
8.4
31
9.3
787
7.7
26
8.4
642
7.9
28
8.3
693
Feature Not Available
Feature Not Available
7.4
19
8.6
99
7.4
9
8.3
25
Agentic AI - Social Media Management
Not enough data
7.2
12
Not enough data
7.4
12
Not enough data
6.9
12
Not enough data
7.4
12
Not enough data
7.2
12
Not enough data
7.5
12
Not enough data
7.2
12
Collection
7.7
216
|
Verified
Not enough data
7.8
238
|
Verified
Not enough data
6.9
224
|
Verified
Not enough data
7.4
222
|
Verified
Not enough data
7.1
222
|
Verified
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
7.9
243
|
Verified
Not enough data
7.6
230
|
Verified
Not enough data
7.3
205
|
Verified
Not enough data
Use Cases
7.8
219
|
Verified
Not enough data
7.8
209
|
Verified
Not enough data
7.6
225
|
Verified
Not enough data
Administration
6.4
188
|
Verified
Not enough data
8.0
236
|
Verified
Not enough data
7.3
228
|
Verified
Not enough data
7.4
224
|
Verified
Not enough data
7.2
202
|
Verified
Not enough data
Display Options
6.6
193
|
Verified
Not enough data
6.3
191
|
Verified
Not enough data
6.7
209
|
Verified
Not enough data
7.0
201
|
Verified
Not enough data
Generative AI
5.8
99
Not enough data
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.7
44
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.0
46
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and Buffer are categorized as Social Media Management
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Online Reputation Management, Social Media Analytics, Review Management, User-Generated Content, Social Commerce Platforms, and Digital Product Sampling
Buffer has no unique categories
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Buffer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Marketing and Advertising
23.1%
Computer Software
7.3%
Information Technology and Services
6.3%
Internet
5.3%
Non-Profit Organization Management
4.2%
Other
53.8%
Alternatives
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
Can I have tabs open for multiple companies at a time?
4 Comments
MM
I have one Buffer account with multiple clients on that one account, so I just click on which platform/client I want to work on within that (so just one...Read more
Which platforms are next on the Buffer integration roadmap?
2 Comments
GP
Buffer has a new feature to offer: Shop Grid.
It is a landing page made specifically for your Instagram profile, where you can direct people back to your...Read more
LinkedIn workarounds
2 Comments
ED
When a data source like Facebook or LinkedIn removes an API (the way the data is shared from their warehouse to someone else’s, like Buffer’s, and the way...Read more
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