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At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (77.0% of reviews)
Entry-Level Pricing
No pricing available
$29.95/ per month
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceBigCommerce
Star Rating
(568)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansBazaarvoice vs BigCommerce
When assessing the two solutions, reviewers found BigCommerce easier to use, set up, and administer. Reviewers also preferred doing business with BigCommerce overall.
- Reviewers felt that Bazaarvoice meets the needs of their business better than BigCommerce.
- When comparing quality of ongoing product support, reviewers felt that Bazaarvoice is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BigCommerce over Bazaarvoice.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableBigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Free Trial
Bazaarvoice
No trial information availableBigCommerce
Free Trial is available
Ratings
Meets Requirements
8.5
663
8.3
481
Ease of Use
8.1
676
8.4
484
Ease of Setup
7.4
376
8.3
303
Ease of Admin
8.0
370
8.4
284
Quality of Support
8.5
654
8.3
463
Has the product been a good partner in doing business?
8.2
370
8.4
281
Product Direction (% positive)
7.9
647
8.0
464
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
Not enough data
7.8
238
|
Verified
Not enough data
6.9
224
|
Verified
Not enough data
7.4
222
|
Verified
Not enough data
7.1
222
|
Verified
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
7.9
243
|
Verified
Not enough data
7.6
230
|
Verified
Not enough data
7.3
205
|
Verified
Not enough data
Use Cases
7.8
219
|
Verified
Not enough data
7.8
209
|
Verified
Not enough data
7.6
225
|
Verified
Not enough data
Administration
6.4
188
|
Verified
Not enough data
8.0
236
|
Verified
Not enough data
7.3
228
|
Verified
Not enough data
7.4
224
|
Verified
Not enough data
7.2
202
|
Verified
Not enough data
Display Options
6.6
193
|
Verified
Not enough data
6.3
191
|
Verified
Not enough data
6.7
209
|
Verified
Not enough data
7.0
201
|
Verified
Not enough data
Generative AI
5.8
99
Not enough data
Headless Commerce
Not enough data
7.4
85
Not enough data
7.8
94
Not enough data
7.7
91
Not enough data
7.5
104
Not enough data
7.6
93
Generative AI
Not enough data
7.2
54
Not enough data
7.4
53
Agentic AI - E-Commerce Platforms
Not enough data
5.7
10
Not enough data
6.5
12
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.7
12
Not enough data
6.0
12
Merchandising/Marketing
Not enough data
7.9
385
Not enough data
8.3
388
Not enough data
7.7
370
Not enough data
7.9
372
Not enough data
7.9
351
Not enough data
7.7
350
Not enough data
7.9
360
Product Catalog
Not enough data
8.3
385
Not enough data
8.2
377
Not enough data
8.0
379
Not enough data
7.9
266
Order Process
Not enough data
8.5
389
Not enough data
8.1
380
Not enough data
8.5
364
Not enough data
8.8
375
Not enough data
8.5
387
Not enough data
8.2
346
Not enough data
8.1
333
Not enough data
7.8
262
Multi-Channel Support
Not enough data
8.0
321
Not enough data
8.1
353
Not enough data
7.9
305
Not enough data
8.0
338
Not enough data
7.7
232
Not enough data
7.9
246
Not enough data
7.6
198
Platform
Not enough data
8.1
297
Not enough data
7.8
361
Not enough data
7.9
334
Not enough data
8.4
356
Not enough data
7.9
354
Not enough data
8.6
362
Not enough data
Feature Not Available
Not enough data
8.6
349
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
333
Not enough data
8.6
374
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
6.0
46
Not enough data
6.7
44
Not enough data
6.4
48
Not enough data
Integrations
7.0
47
Not enough data
6.8
46
Not enough data
6.6
45
Not enough data
7.2
46
Not enough data
Support
7.0
46
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.3
32
Not enough data
7.9
32
Omnichannel Features
Not enough data
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Categories
Categories
Shared Categories
Bazaarvoice and BigCommerce share no categories
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Online Reputation Management, Social Media Analytics, Social Media Management, Review Management, User-Generated Content, Social Commerce Platforms, and Digital Product Sampling
BigCommerce is categorized as Omnichannel Commerce and E-Commerce Platforms
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Retail
19.7%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.4%
Alternatives
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
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