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At a Glance
Market Segments
Mid-Market (65.0% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
Contact Us
Free 10 Users Per Month
Baton
Star Rating
(40)4.4 out of 5
Market Segments
Mid-Market (65.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Learn more about BatonJira
Star Rating
(7,222)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that while both Jira and Baton offer robust issue tracking capabilities, Jira excels with a score of 8.8 compared to Baton’s 8.3. Reviewers mention that Jira's customizable workflows and integration with other tools make it a preferred choice for teams needing detailed tracking.
- Reviewers mention that Baton shines in ease of setup, scoring 8.8 against Jira's 7.6. Users on G2 highlight that Baton’s intuitive onboarding process allows teams to get started quickly without extensive training.
- Users say that Baton provides superior quality of support, with a score of 9.4 compared to Jira's 8.2. Reviewers mention that Baton’s customer service is responsive and helpful, often resolving issues faster than Jira’s support team.
- G2 users report that Jira offers better task prioritization features, scoring 8.4 versus Baton’s 7.8. Reviewers mention that Jira’s ability to create custom priority levels helps teams manage their workload more effectively.
- Users report that Baton has a more user-friendly calendar view, scoring 8.9 compared to Jira's 8.3. Reviewers mention that Baton’s calendar integration allows for better visibility of deadlines and project timelines.
- Reviewers mention that while both products have strong planning features, Jira scores slightly higher at 8.6 compared to Baton’s 8.5. Users say that Jira’s planning tools, including GANTT charts and project maps, provide a comprehensive overview of project timelines.
Pricing
Entry-Level Pricing
Baton
Custom Pricing
Contact Us
Flexible pricing lets you collaborate with internal, client, and third party team members without adding costs.
- Unlimited Internal & External Seats
- Full Suite of Features
- Integrations with Salesforce, Jira + More
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Baton
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
8.5
33
8.9
5,907
Ease of Use
8.6
34
8.1
5,979
Ease of Setup
8.8
14
7.9
2,198
Ease of Admin
9.1
15
7.6
1,469
Quality of Support
9.4
27
8.3
4,602
Has the product been a good partner in doing business?
9.3
15
8.5
1,331
Product Direction (% positive)
8.5
31
8.4
5,735
Features by Category
Tasks
8.5
22
9.2
614
7.6
24
8.9
607
7.8
23
9.1
611
7.8
23
8.7
597
7.2
22
8.5
577
8.0
21
8.2
574
Feature Not Available
8.5
591
7.8
19
8.4
527
Projects
8.5
18
8.9
586
8.7
18
8.7
564
8.4
18
8.2
542
8.9
15
8.4
549
8.2
19
8.6
559
Feature Not Available
7.7
490
8.3
14
9.1
530
8.3
20
8.3
546
Feature Not Available
8.0
484
8.3
16
8.1
491
Feature Not Available
8.6
535
Resource Management
Feature Not Available
8.3
525
8.9
14
8.3
531
8.1
18
8.5
526
Project Monitoring
8.7
13
8.4
515
8.2
14
8.4
524
8.2
18
8.7
547
Generative AI
Not enough data
7.4
454
Not enough data
7.5
453
Agentic AI - Project Management
Not enough data
7.4
321
Not enough data
7.7
323
Not enough data
7.8
329
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Bug Reporting
Not enough data
8.8
1814
Not enough data
8.8
1771
Not enough data
8.8
1845
Bug Monitoring
Not enough data
8.6
1758
Not enough data
8.9
1860
Not enough data
8.8
1738
Agentic AI - Bug Tracking
Not enough data
7.6
272
Not enough data
7.7
275
Not enough data
7.7
273
Task Creation
8.5
13
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
8.6
13
Not enough data
Task Management
8.3
13
Not enough data
8.6
12
Not enough data
7.7
11
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Automation - AI Agents
Not enough data
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Platform
Not enough data
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Autonomy - AI Agents
Not enough data
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Generative AI
Not enough data
9.2
39
Not enough data
9.1
37
Onboarding Setup
9.2
11
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Project Tracking
9.1
11
Not enough data
9.2
11
Not enough data
8.9
11
Not enough data
8.8
12
Not enough data
9.0
10
Not enough data
Customer Engagement
9.5
11
Not enough data
9.5
11
Not enough data
Feature Not Available
Not enough data
9.0
13
Not enough data
9.5
13
Not enough data
Communication
Not enough data
8.4
2698
Not enough data
8.2
2557
Not enough data
8.2
2468
Planning
Not enough data
8.7
3173
Not enough data
8.8
3253
Not enough data
8.8
2991
Not enough data
8.7
3095
Not enough data
8.3
2689
Workflow Management
Not enough data
8.6
3041
Not enough data
8.8
3300
Not enough data
7.9
2298
Not enough data
8.4
2533
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Baton and Jira are categorized as Project Management
Reviews
Reviewers' Company Size
Baton
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
37.5%
Computer Software
30.0%
Logistics and Supply Chain
7.5%
Commercial Real Estate
7.5%
Transportation/Trucking/Railroad
2.5%
Other
15.0%
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Discussions
Baton has no discussions with answers
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
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