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At a Glance
Market Segments
Enterprise (64.6% of reviews)
Enterprise (46.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Basware
Star Rating
(115)4.0 out of 5
Market Segments
Enterprise (64.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BaswareSerrala
Star Rating
(57)4.4 out of 5
Market Segments
Enterprise (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SerralaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Serrala excels in its "Ease of Setup" with a score of 7.5, while Basware falls short with a score of 6.8. Reviewers mention that Serrala's onboarding process is straightforward and user-friendly, making it easier for teams to get started quickly.
- Reviewers mention that Serrala has a superior "Quality of Support" with a score of 7.6 compared to Basware's 7.1. Users on G2 appreciate Serrala's responsive customer service and helpful resources, which enhance their overall experience.
- Users say that Serrala's "Contract Management" features, particularly "Contract Collaboration" and "Approval Process," are highly rated, with scores of 8.0 and 8.6 respectively. In contrast, Basware's similar features receive lower scores, indicating that Serrala provides a more robust and efficient contract management experience.
- G2 users highlight Serrala's "Payment Processing" capabilities, particularly its "Encryption" feature, which scored an impressive 9.2. Reviewers mention that this level of security is crucial for their financial operations, whereas Basware's payment processing features do not match this level of confidence.
- Users report that Serrala's "Invoice Management" capabilities, especially in "Invoice Matching" and "Payments," are rated higher than Basware's, with scores of 7.7 and 8.2 respectively. Reviewers mention that Serrala's system is more intuitive and efficient, leading to fewer errors in invoice processing.
- Reviewers mention that Serrala shines in "Analytics" with a visibility score of 8.0, while Basware's analytics features are perceived as less comprehensive. Users on G2 appreciate Serrala's ability to provide real-time insights and customizable reporting options, which are essential for informed decision-making.
Pricing
Entry-Level Pricing
Basware
No pricing availableSerrala
No pricing availableFree Trial
Basware
No trial information availableSerrala
No trial information availableRatings
Meets Requirements
8.0
77
8.3
51
Ease of Use
8.1
80
8.0
51
Ease of Setup
6.8
27
7.3
37
Ease of Admin
7.9
25
7.9
30
Quality of Support
7.2
70
8.1
49
Has the product been a good partner in doing business?
7.4
28
8.4
31
Product Direction (% positive)
7.3
74
8.6
50
Features by Category
General Ledger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounts Payable
Not enough data
Not enough data
Not enough data
8.6
7
Not enough data
Not enough data
Other Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cash Flow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Budgeting & Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payroll
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Applications - Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
Contract Management Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Customer Credit
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Invoice Matching
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
6.0
5
Not enough data
7.0
5
Collections
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
6.3
5
Not enough data
5.3
5
Not enough data
Not enough data
Self Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Credit and Collections
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cash Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Banking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial Data Transfer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Treasury Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.3
6
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Performance
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Payment Cards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fraud & Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Information
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
8.2
19
Not enough data
8.0
16
Not enough data
8.7
18
Not enough data
8.3
19
Not enough data
Execution
8.1
17
Not enough data
8.4
19
Not enough data
8.1
20
Not enough data
Analytics
7.9
19
Not enough data
8.0
19
Not enough data
7.5
18
Not enough data
Agentic AI - Procure to Pay
Not enough data
Not enough data
Invoice Management
7.7
27
10.0
5
7.0
22
Not enough data
6.9
22
Not enough data
Invoice Processing
7.6
27
8.0
5
8.1
25
Not enough data
8.3
30
8.0
5
7.7
22
Not enough data
Analytics
7.4
27
8.7
5
7.0
22
Not enough data
7.4
25
Not enough data
Integration
7.9
28
9.7
5
7.5
21
Not enough data
7.4
26
9.7
5
Risk
7.4
28
9.0
5
7.9
27
7.8
6
7.7
25
Not enough data
Recovery
7.1
25
Not enough data
7.7
28
9.0
5
Audit
7.8
27
9.3
5
7.5
21
Not enough data
7.2
22
Not enough data
7.4
28
9.3
5
Fraud
7.4
25
Not enough data
7.5
25
Not enough data
7.9
27
Not enough data
Agentic AI - AP Automation
5.7
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
Invoice Generation
7.6
33
Not enough data
8.4
43
Not enough data
8.0
42
Not enough data
Invoice Processing
8.3
43
Not enough data
8.1
36
Not enough data
7.5
35
Not enough data
7.7
44
Not enough data
Analytics
8.2
39
Not enough data
7.4
30
Not enough data
7.6
31
Not enough data
7.5
39
Not enough data
Integration
8.2
38
Not enough data
7.8
40
Not enough data
7.5
34
Not enough data
7.4
35
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
8.3
9
Not enough data
7.4
7
Not enough data
6.7
6
Not enough data
Feature Not Available
Administration
Not enough data
7.3
13
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Payment Options
Not enough data
6.8
12
Not enough data
Feature Not Available
Security
Not enough data
Feature Not Available
Platform
Not enough data
8.2
14
Not enough data
Not enough data
Cash Flow Management
Not enough data
8.1
13
Not enough data
8.8
7
Not enough data
8.9
9
Cash Flow Forecasting
Not enough data
7.6
11
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
8.1
7
Not enough data
Not enough data
Analytics
Not enough data
7.5
6
Not enough data
8.2
12
Not enough data
8.1
6
Not enough data
9.4
8
Financial Data Transfer
Not enough data
8.7
14
Not enough data
8.3
11
Not enough data
8.3
15
Not enough data
8.6
15
Not enough data
8.8
16
Agentic AI - Cash Flow Management
Not enough data
Not enough data
Management
8.5
21
Not enough data
8.3
20
Not enough data
8.2
18
Not enough data
8.4
20
Not enough data
Planning
7.8
20
Not enough data
7.0
16
Not enough data
7.4
18
Not enough data
7.8
17
Not enough data
Invoice Management
7.7
18
Not enough data
7.6
18
Not enough data
8.0
16
Not enough data
Supplier Management
7.4
17
Not enough data
7.6
17
Not enough data
7.3
15
Not enough data
Execution
7.8
17
Not enough data
8.3
20
Not enough data
8.4
18
Not enough data
Invoice Processing
7.5
18
Not enough data
7.8
17
Not enough data
7.9
19
Not enough data
7.9
15
Not enough data
7.7
15
Not enough data
Supplier Information
7.5
16
Not enough data
7.8
15
Not enough data
8.4
17
Not enough data
Analytics
7.8
18
Not enough data
7.9
16
Not enough data
7.4
18
Not enough data
7.8
17
Not enough data
7.9
16
Not enough data
Integration
8.0
16
Not enough data
8.0
16
Not enough data
8.1
15
Not enough data
8.1
19
Not enough data
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Reconciliation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Closing Process
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
AI - Financial Close
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Creation & Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Other Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
7.2
6
Not enough data
Not enough data
Not enough data
7.5
6
Integrations
Not enough data
8.1
9
Not enough data
9.0
10
Not enough data
Not enough data
Transactions
Not enough data
7.0
5
Not enough data
7.2
6
Not enough data
7.9
8
Workflows
Not enough data
6.7
5
Not enough data
8.8
8
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Strategic Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Basware and Serrala are categorized as AP Automation and Invoice Management
Unique Categories
Basware is categorized as Procure to Pay, Purchasing, Spend Management, Supplier Relationship Management (SRM), Contract Lifecycle Management (CLM), Strategic Sourcing, and Contract Management
Serrala is categorized as SAP Store, Cash Flow Management, Payment Processing, Credit and Collections, Treasury Management Systems, Accounts Receivable, Financial Close, and Accounting
Reviews
Reviewers' Company Size
Basware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Serrala
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
27.4%
Computer Software
9.7%
Financial Services
4.4%
Construction
4.4%
Information Technology and Services
3.5%
Other
50.4%
Accounting
19.6%
Information Technology and Services
5.4%
Financial Services
5.4%
Building Materials
5.4%
Automotive
5.4%
Other
58.9%
Alternatives
Discussions
What does Basware do?
1 Comment
Official Response from Basware
Basware is a SaaS technology company providing purchase-to-pay and e-invoicing solutions. We enable businesses around the world to reduce costs, manage spend...Read more
What is e invoicing Basware?
1 Comment
Official Response from Basware
E-invoicing (also referred to as electronic invoicing) automates and streamlines the process of receiving invoices from suppliers. E-invoicing delivers a...Read more
What is verian?
1 Comment
Official Response from Basware
This is the legacy name for a Basware product, we discontinued its usage in 2020.Read more
What is Serrala used for?
1 Comment
Official Response from Serrala
Serrala is a global financial automation solutions company that offers a highly powerful and flexible suite of solutions across the areas of Accounts...Read more
Serrala has no more discussions with answers
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