Compare Basware and SAP Concur 
At a Glance
Market Segments
Enterprise (64.2% of reviews)
Enterprise (55.1% of reviews)
Entry-Level Pricing
No pricing available
$9/report average price*
Basware
Star Rating
(123)4.0 out of 5
Market Segments
Enterprise (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BaswareSAP Concur
Star Rating
(6,941)4.0 out of 5
Market Segments
Enterprise (55.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Concur excels in managing business expenses, offering extensive capabilities that allow users to handle both personal and team expenses seamlessly. Users appreciate the ability to book and manage business travel, including flights and accommodations, all within the same app.
- Users say that Basware provides solid visibility into paid and unpaid invoices, which is crucial for avoiding errors in the Accounts Payable process. Reviewers highlight the filtering options that make it easier to reference, verify, and approve invoices efficiently.
- According to verified reviews, SAP Concur stands out for its quick implementation process, with many users noting the intuitive onboarding wizard that simplifies setup. This ease of implementation is a significant advantage for teams looking to get started without extensive training.
- Reviewers mention that while both products have a similar star rating, SAP Concur's higher G2 Score reflects greater overall user satisfaction. Users appreciate the AI-driven enhancements in SAP Concur that improve accuracy, speed, and productivity, making it a more reliable choice for many businesses.
- G2 reviewers highlight that Basware's user interface is clear and easy to learn, which is beneficial for those transitioning from different programs. However, some users feel that it lacks the advanced features and integrations that SAP Concur offers, particularly in terms of automation and comprehensive expense management.
- Users report that SAP Concur's customer support is highly rated, with many praising the responsiveness and effectiveness of the support team. In contrast, Basware users have expressed some challenges with support quality, indicating that this could be an area for improvement.
Pricing
Entry-Level Pricing
Basware
No pricing availableSAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
Basware
No trial information availableSAP Concur
Free Trial is available
Ratings
Meets Requirements
8.1
83
8.7
5,886
Ease of Use
8.1
86
8.0
5,944
Ease of Setup
7.3
33
8.0
1,312
Ease of Admin
7.9
25
8.1
881
Quality of Support
7.3
74
8.0
4,290
Has the product been a good partner in doing business?
7.4
28
8.1
863
Product Direction (% positive)
7.5
80
7.3
5,783
Features by Category
Expense Reports
Not enough data
8.5
4485
|
Verified
Not enough data
8.6
3552
|
Verified
Not enough data
8.0
3494
|
Verified
Not enough data
8.5
4286
|
Verified
Not enough data
8.8
4152
|
Verified
Not enough data
8.5
2097
|
Verified
Not enough data
8.6
2877
|
Verified
Agentic AI - Expense Management
Not enough data
8.2
100
Not enough data
8.2
112
Travel Management
Not enough data
8.2
3383
|
Verified
Not enough data
8.3
3215
|
Verified
Not enough data
8.5
3161
|
Verified
Not enough data
8.3
2374
|
Verified
Client Invoicing
Not enough data
8.3
1563
|
Verified
Not enough data
8.5
1733
|
Verified
Not enough data
8.3
1374
|
Verified
Mobile
Not enough data
8.8
3707
|
Verified
Not enough data
8.6
2459
|
Verified
Not enough data
8.6
2693
|
Verified
Platform
Not enough data
7.8
711
|
Verified
Not enough data
8.1
2080
|
Verified
Administration
Not enough data
8.3
1166
|
Verified
Administration
Not enough data
8.4
1411
|
Verified
Not enough data
8.4
1670
|
Verified
Not enough data
8.4
1595
|
Verified
Not enough data
8.5
1517
|
Verified
Not enough data
8.6
1578
|
Verified
Platform
Not enough data
8.4
1723
|
Verified
Not enough data
8.2
1172
|
Verified
Not enough data
8.3
1127
|
Verified
Not enough data
8.3
1960
|
Verified
Not enough data
8.3
1612
|
Verified
Not enough data
Feature Not Available
Contract Management Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Setup
8.3
6
Not enough data
8.9
6
Not enough data
7.7
5
Not enough data
Performance
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Payment Cards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fraud & Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Information
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
8.2
19
Not enough data
8.0
16
Not enough data
8.7
18
Not enough data
8.3
19
Not enough data
Execution
8.1
17
Not enough data
8.4
19
Not enough data
8.2
21
Not enough data
Analytics
8.0
20
Not enough data
8.0
19
Not enough data
7.5
18
Not enough data
Agentic AI - Procure to Pay
Not enough data
Not enough data
Invoice Management
7.7
29
9.2
110
7.0
22
Feature Not Available
6.9
22
9.2
102
Invoice Processing
7.7
28
9.3
101
8.1
25
9.2
105
8.4
32
9.3
108
7.7
22
9.3
101
Analytics
7.4
27
9.3
109
7.0
22
Feature Not Available
7.4
25
9.2
101
Integration
8.1
30
9.3
111
7.5
21
9.3
105
7.6
28
9.2
108
Risk
7.4
28
Feature Not Available
7.9
27
Feature Not Available
7.7
25
Feature Not Available
Recovery
7.1
25
9.0
102
7.7
28
9.2
105
Audit
7.8
27
9.2
101
7.5
21
Feature Not Available
7.2
22
9.1
100
7.4
28
9.3
105
Fraud
7.4
25
9.1
100
7.5
25
9.1
105
7.9
27
9.3
103
Agentic AI - AP Automation
5.7
5
9.5
26
6.9
6
9.4
26
6.3
5
9.5
25
Invoice Generation
7.6
33
8.6
371
|
Verified
8.4
43
8.9
393
|
Verified
8.0
42
8.8
358
|
Verified
Invoice Processing
8.3
44
9.0
440
|
Verified
8.1
36
Feature Not Available
7.5
35
Feature Not Available
7.8
45
9.0
229
|
Verified
Analytics
8.2
39
Feature Not Available
7.4
30
8.7
329
|
Verified
7.6
31
8.8
300
|
Verified
7.5
39
9.1
232
|
Verified
Integration
8.2
39
8.9
361
|
Verified
7.8
40
Feature Not Available
7.5
36
8.8
333
|
Verified
7.4
35
8.9
214
|
Verified
Agentic AI - Invoice Management
Not enough data
8.7
49
Not enough data
8.9
50
Not enough data
8.9
51
Management
8.5
21
Not enough data
8.3
20
Not enough data
8.2
18
Not enough data
8.4
20
Not enough data
Planning
7.8
20
Not enough data
7.0
16
Not enough data
7.4
18
Not enough data
7.8
17
Not enough data
Invoice Management
7.7
18
Not enough data
7.6
18
Not enough data
8.0
16
Not enough data
Supplier Management
7.4
17
Not enough data
7.6
17
Not enough data
7.3
15
Not enough data
Execution
7.8
17
Not enough data
8.3
20
Not enough data
8.4
18
Not enough data
Invoice Processing
7.5
18
Not enough data
7.8
17
Not enough data
7.9
19
Not enough data
7.9
15
Not enough data
7.7
15
Not enough data
Supplier Information
7.5
16
Not enough data
7.8
15
Not enough data
8.4
17
Not enough data
Analytics
7.8
18
Not enough data
7.9
16
Not enough data
7.4
18
Not enough data
7.8
17
Not enough data
7.9
16
Not enough data
Integration
8.0
16
Not enough data
8.0
16
Not enough data
8.1
15
Not enough data
8.1
19
Not enough data
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Expense Reporting
Not enough data
8.9
415
|
Verified
Not enough data
8.5
365
|
Verified
Not enough data
8.9
382
|
Verified
Not enough data
8.7
395
|
Verified
Travel Management
Not enough data
8.2
3383
|
Verified
Not enough data
8.3
3215
|
Verified
Not enough data
8.5
3161
|
Verified
Not enough data
8.3
2374
|
Verified
Approval
Not enough data
8.8
393
|
Verified
Not enough data
8.9
392
|
Verified
Not enough data
9.2
426
|
Verified
AI - Travel Management
Not enough data
8.2
104
Not enough data
8.2
103
Not enough data
8.3
108
Not enough data
8.4
106
Not enough data
8.5
105
Agentic AI - Travel Management
Not enough data
8.4
58
Not enough data
8.3
58
Contract Creation & Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Other Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Strategic Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Basware and SAP Concur are categorized as AP Automation and Invoice Management
Unique Categories
Basware is categorized as Procure to Pay, Purchasing, Spend Management, Supplier Relationship Management (SRM), Contract Lifecycle Management (CLM), Strategic Sourcing, and Contract Management
SAP Concur is categorized as Travel Management and Expense Management
Reviews
Reviewers' Company Size
Basware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
27.4%
Computer Software
8.5%
Construction
4.3%
Financial Services
4.3%
Hospital & Health Care
4.3%
Other
51.3%
Information Technology and Services
8.3%
Computer Software
7.1%
Hospital & Health Care
5.5%
Higher Education
4.4%
Financial Services
4.0%
Other
70.7%
Discussions
What does Basware do?
1 Comment
Official Response from Basware
Basware is a SaaS technology company providing purchase-to-pay and e-invoicing solutions. We enable businesses around the world to reduce costs, manage spend...Read more
What is e invoicing Basware?
1 Comment
Official Response from Basware
E-invoicing (also referred to as electronic invoicing) automates and streamlines the process of receiving invoices from suppliers. E-invoicing delivers a...Read more
What is verian?
1 Comment
Official Response from Basware
This is the legacy name for a Basware product, we discontinued its usage in 2020.Read more
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
4 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What's the best way to export all your expenses? Is that even something you can do?
2 Comments
JR
You should be able to select all and then submit them all to a report. Read more
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