# Basware vs Hyland OnBase Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hyland OnBase excels in **document organization** and content management, with users praising its ability to centralize documents for easy access and accountability. This flexibility allows it to integrate seamlessly with tools like Outlook and various ERPs, enhancing overall workflow efficiency.
- **Users say** that Basware's **cloud-based solution** offers significant advantages, particularly in terms of accessibility and eliminating license limitations. Reviewers appreciate the ease of use and efficiency in invoice processing, which has led to improved accuracy and reduced workloads for their AP teams.
- **According to verified reviews** , Hyland OnBase stands out for its **automation capabilities** , allowing users to configure workflows easily without needing extensive coding knowledge. This feature has been highlighted as a major time-saver, reducing manual steps in document management.
- **Reviewers mention** that while Basware has a solid feature set, it faces challenges in **customer support** , with some users expressing a desire for more responsive assistance. In contrast, Hyland OnBase has received higher ratings for support quality, indicating a more reliable partnership for users.
- **G2 reviewers highlight** that Hyland OnBase offers superior **capture and matching features** , which are crucial for accurate data processing. Users have noted that these capabilities significantly enhance their ability to manage documents and invoices effectively, making it a preferred choice for many enterprises.
- **Users report** that Basware's **SmartPDF feature** is a notable innovation, adapting to invoices daily and improving processing efficiency. However, Hyland OnBase's comprehensive features, such as secure e-signing and geographic system integration, provide a more robust solution for organizations looking for extensive document management capabilities.



| | Basware | Hyland OnBase | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 125 | 324 | 
| **Largest Market Segment** | Enterprise (63.9% of reviews) | Enterprise (52.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Basware

Pros:
- Ease of Use (12 reviews)
- Invoice Management (9 reviews)

Cons:
- Slow Loading (5 reviews)
- Complexity (4 reviews)

### Hyland OnBase

Pros:
- Ease of Use (70 reviews)
- Document Management (42 reviews)

Cons:
- Missing Features (31 reviews)
- Update Issues (24 reviews)

---
## Ratings Comparison
| Rating | Basware | Hyland OnBase | 
|---|---|---|
  | **Meets Requirements** | 8.1 (84 reviews) | 8.8 (165 reviews) | 
  | **Ease of Use** | 8.1 (87 reviews) | 8.3 (287 reviews) | 
  | **Ease of Setup** | 7.4 (34 reviews) | 7.6 (199 reviews) | 
  | **Ease of Admin** | 7.9 (25 reviews) | 8.1 (91 reviews) | 
  | **Quality of Support** | 7.3 (75 reviews) | 8.3 (148 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.4 (28 reviews) | 8.9 (89 reviews) | 
  | **Product Direction (% positive)** | 7.6 (81 reviews) | 7.9 (159 reviews) | 

---
## Pricing

### Basware

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Hyland OnBase

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Basware** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Contract Management Platform Features

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Contract Creation** | Not enough data | Not enough data | 
| **Contract Templates** | Not enough data | Not enough data | 
| **Contract Editing** | Not enough data | Not enough data | 
| **Contract Attachments** | Not enough data | Not enough data | 
| **Contract Collaboration** | Not enough data | Not enough data | 
| **Approval Process** | Not enough data | Not enough data | 
| **Notifications & Reminders** | Not enough data | Not enough data | 
| **Contract Database** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Contract Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **Basware** | N/A | N/A |
| **Hyland OnBase** | 9.3/10 | 14 |

#### Customization

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Customization** | Not enough data | 9.5 (10 reviews) | 
| **HR Integrations** | Not enough data | 9.4 (8 reviews) | 

#### HR Content

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Knowledge Management** | Not enough data | 9.5 (7 reviews) | 
| **Content Delivery** | Not enough data | 9.3 (9 reviews) | 
| **Document Management** | Not enough data | 9.3 (10 reviews) | 

#### Logistics

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Security** | Not enough data | 9.2 (10 reviews) | 
| **Employee Portal** | Not enough data | 9.4 (8 reviews) | 
| **AI ** | Not enough data | 9.2 (8 reviews) | 

#### Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Ticketing Platform** | Not enough data | 9.0 (7 reviews) | 
| **Single Sign-On** | Not enough data | 9.3 (9 reviews) | 
| **Business Process Management** | Not enough data | 9.2 (8 reviews) | 
| **Self-Service** | Not enough data | 9.0 (7 reviews) | 
| **Dashboard & Reporting** | Not enough data | 9.1 (9 reviews) | 

#### Generative AI

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Basware** | 7.8/10 | 7 |
| **Hyland OnBase** | N/A | N/A |

#### Setup

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Data** | 8.3 (6 reviews) | Not enough data | 
| **Approvals** | 8.9 (6 reviews) | Not enough data | 
| **Alignment** | 7.7 (5 reviews) | Not enough data | 

#### Performance

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **KPIs** | Not enough data | Not enough data | 
| **Benchmarks** | 7.0 (5 reviews) | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Savings** | 7.0 (5 reviews) | Not enough data | 

#### Payment Cards

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **One-time Virtual** | Not enough data | Not enough data | 
| **Recurring Virtual** | Not enough data | Not enough data | 
| **Physical** | Not enough data | Not enough data | 

#### Reporting

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Real time** | Not enough data | Not enough data | 
| **Multiple Views** | Not enough data | Not enough data | 
| **Export** | Not enough data | Not enough data | 
| **Budgets** | Not enough data | Not enough data | 

#### Payments

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Vendor** | Not enough data | Not enough data | 
| **Recurring** | Not enough data | Not enough data | 
| **Employee Reimbursements** | Not enough data | Not enough data | 
| **ACH** | Not enough data | Not enough data | 

#### Fraud & Risk Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Notifications** | Not enough data | Not enough data | 
| **Unique Cards** | Not enough data | Not enough data | 
| **Controls** | Not enough data | Not enough data | 

#### Agentic AI - Spend Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 

### Supplier Relationship Management (SRM)

| Product | Score | Reviews |
|---|---|---|
| **Basware** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Approval** | Not enough data | Not enough data | 
| **Communication** | Not enough data | Not enough data | 
| **Documents** | Not enough data | Not enough data | 

#### Performance

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Selection** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 

#### Supplier Information

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Profiles** | Not enough data | Not enough data | 
| **Qualifications** | Not enough data | Not enough data | 
| **History** | Not enough data | Not enough data | 

### Procure to Pay

| Product | Score | Reviews |
|---|---|---|
| **Basware** | 8.1/10 | 22 |
| **Hyland OnBase** | N/A | N/A |

#### Planning

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Processes** | 8.2 (19 reviews) | Not enough data | 
| **Contracts** | 8.0 (16 reviews) | Not enough data | 
| **Content** | 8.7 (18 reviews) | Not enough data | 
| **Requisition** | 8.3 (19 reviews) | Not enough data | 

#### Execution

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Sourcing** | 8.1 (17 reviews) | Not enough data | 
| **Purchasing** | 8.4 (19 reviews) | Not enough data | 
| **Invoicing** | 8.2 (21 reviews) | Not enough data | 

#### Analytics

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Visibility** | 8.0 (20 reviews) | Not enough data | 
| **Performance** | 8.0 (19 reviews) | Not enough data | 
| **Spend** | 7.5 (18 reviews) | Not enough data | 

#### Agentic AI -  Procure to Pay

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Basware** | 7.4/10 | 37 |
| **Hyland OnBase** | 9.1/10 | 20 |

#### Invoice Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Capture** | 7.6 (30 reviews) | 9.2 (13 reviews) ✓ Verified | 
| **Supplier Portal** | 7.0 (22 reviews) | 9.3 (12 reviews) ✓ Verified | 
| **Repository** | 6.9 (22 reviews) | 9.2 (15 reviews) ✓ Verified | 

#### Invoice Processing

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Matching** | 7.7 (28 reviews) | 9.4 (13 reviews) ✓ Verified | 
| **Payments** | 8.1 (25 reviews) | 9.2 (14 reviews) ✓ Verified | 
| **Workflows** | 8.4 (33 reviews) | 9.4 (15 reviews) ✓ Verified | 
| **Tax Compliance** | 7.7 (22 reviews) | 8.7 (13 reviews) ✓ Verified | 

#### Analytics

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Due Dates** | 7.4 (27 reviews) | 8.9 (14 reviews) ✓ Verified | 
| **Benchmarking** | 7.0 (22 reviews) | Feature Not Available | 
| **KPIs** | 7.4 (25 reviews) | 9.0 (12 reviews) ✓ Verified | 

#### Integration

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Accounting** | 8.1 (30 reviews) | 9.2 (13 reviews) ✓ Verified | 
| **Payment Integration** | 7.5 (21 reviews) | 9.3 (12 reviews) ✓ Verified | 
| **ERP** | 7.6 (28 reviews) | 8.8 (15 reviews) ✓ Verified | 

#### Risk

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Analysis** | 7.4 (28 reviews) | Feature Not Available | 
| **Identification** | 7.9 (27 reviews) | 9.1 (9 reviews) | 
| **Scoring** | 7.7 (25 reviews) | Feature Not Available | 

#### Recovery

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Recoup** | 7.1 (25 reviews) | Feature Not Available | 
| **Reporting** | 7.7 (28 reviews) | 9.2 (10 reviews) | 

#### Audit

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Filters** | 7.8 (27 reviews) | 8.8 (7 reviews) | 
| **Post Audits** | 7.5 (21 reviews) | Feature Not Available | 
| **Overpayments** | 7.2 (22 reviews) | 9.3 (7 reviews) | 
| **Duplicates** | 7.4 (28 reviews) | 8.8 (8 reviews) | 

#### Fraud

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Vendor Checks** | 7.4 (25 reviews) | 9.2 (8 reviews) | 
| **Data Generation** | 7.5 (25 reviews) | 8.8 (8 reviews) | 
| **Monitoring** | 7.9 (27 reviews) | Feature Not Available | 

#### Agentic AI - AP Automation

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | 5.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (6 reviews) | Not enough data | 
| **Decision Making** | 6.3 (5 reviews) | Not enough data | 

### Invoice Management

| Product | Score | Reviews |
|---|---|---|
| **Basware** | 7.8/10 | 52 |
| **Hyland OnBase** | N/A | N/A |

#### Invoice Generation

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Templates** | 7.6 (33 reviews) | Not enough data | 
| **Digital Invoices** | 8.4 (43 reviews) | Not enough data | 
| **Recurring Invoices** | 8.0 (42 reviews) | Not enough data | 

#### Invoice Processing

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Approvals** | 8.3 (44 reviews) | Not enough data | 
| **Batch Processing** | 8.1 (36 reviews) | Not enough data | 
| **Consolidation** | 7.5 (35 reviews) | Not enough data | 
| **Match Invoices** | 7.8 (45 reviews) | Not enough data | 

#### Analytics

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Due Dates** | 8.2 (39 reviews) | Not enough data | 
| **Cashflow** | 7.4 (30 reviews) | Not enough data | 
| **KPIs** | 7.6 (31 reviews) | Not enough data | 
| **Payment Tracking** | 7.5 (39 reviews) | Not enough data | 

#### Integration

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Accounting** | 8.2 (39 reviews) | Not enough data | 
| **Payments** | 7.8 (40 reviews) | Not enough data | 
| **ERP** | 7.5 (36 reviews) | Not enough data | 
| **Account Sync** | 7.4 (35 reviews) | Not enough data | 

#### Agentic AI - Invoice Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Purchasing

| Product | Score | Reviews |
|---|---|---|
| **Basware** | 7.9/10 | 22 |
| **Hyland OnBase** | N/A | N/A |

#### Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Approval** | 8.5 (21 reviews) | Not enough data | 
| **Communication** | 8.3 (20 reviews) | Not enough data | 
| **Documents** | 8.2 (18 reviews) | Not enough data | 
| **Receipt of Goods** | 8.4 (20 reviews) | Not enough data | 

#### Planning

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Processses** | 7.8 (20 reviews) | Not enough data | 
| **Contracts** | 7.0 (16 reviews) | Not enough data | 
| **Content** | 7.4 (18 reviews) | Not enough data | 
| **Requisition** | 7.8 (17 reviews) | Not enough data | 

#### Invoice Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Capture** | 7.7 (18 reviews) | Not enough data | 
| **Supplier Portal** | 7.6 (18 reviews) | Not enough data | 
| **Repository** | 8.0 (16 reviews) | Not enough data | 

#### Supplier Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Evaluation** | 7.4 (17 reviews) | Not enough data | 
| **Selection** | 7.6 (17 reviews) | Not enough data | 
| **Risk Management** | 7.3 (15 reviews) | Not enough data | 

#### Execution

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Sourcing** | 7.8 (17 reviews) | Not enough data | 
| **Purchasing** | 8.3 (20 reviews) | Not enough data | 
| **Invoicing** | 8.4 (18 reviews) | Not enough data | 

#### Invoice Processing

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Matching** | 7.5 (18 reviews) | Not enough data | 
| **Payments** | 7.8 (17 reviews) | Not enough data | 
| **Workflows** | 7.9 (19 reviews) | Not enough data | 
| **Tax Compliance** | 7.9 (15 reviews) | Not enough data | 
| **Submittal** | 7.7 (15 reviews) | Not enough data | 

#### Supplier Information

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Profiles** | 7.5 (16 reviews) | Not enough data | 
| **Qualifications** | 7.8 (15 reviews) | Not enough data | 
| **History** | 8.4 (17 reviews) | Not enough data | 

#### Analytics

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Visibility** | 7.8 (18 reviews) | Not enough data | 
| **Performance** | 7.9 (16 reviews) | Not enough data | 
| **Spend** | 7.4 (18 reviews) | Not enough data | 
| **Due Dates** | 7.8 (17 reviews) | Not enough data | 
| **KPIs** | 7.9 (16 reviews) | Not enough data | 

#### Integration

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Accounting** | 8.0 (16 reviews) | Not enough data | 
| **Payments** | 8.0 (16 reviews) | Not enough data | 
| **ERP** | 8.1 (15 reviews) | Not enough data | 
| **Procurement** | 8.1 (19 reviews) | Not enough data | 

#### Agentic AI - Purchasing

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contract Lifecycle Management (CLM)

| Product | Score | Reviews |
|---|---|---|
| **Basware** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Contract Creation & Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Contract Creation** | Not enough data | Not enough data | 
| **Contract Templates** | Not enough data | Not enough data | 
| **Contract Editing** | Not enough data | Not enough data | 
| **Contract Attachments** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Contract Collaboration** | Not enough data | Not enough data | 
| **Approval Process** | Not enough data | Not enough data | 

#### Other Platform Features

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Notifications & Reminders** | Not enough data | Not enough data | 
| **Contract Database** | Not enough data | Not enough data | 
| **Contract Compliance** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 
| **E-Signature** | Not enough data | Not enough data | 

#### Contract Data

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Reporting & Dashboards** | Not enough data | Not enough data | 
| **Advanced Contract Analytics** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Contract Lifecycle Management (CLM)

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Strategic Sourcing

| Product | Score | Reviews |
|---|---|---|
| **Basware** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Supplier Marketplace

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Library** | Not enough data | Not enough data | 
| **Categorization** | Not enough data | Not enough data | 
| **Data Management** | Not enough data | Not enough data | 

#### Contract Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Revenue** | Not enough data | Not enough data | 
| **Negotiations** | Not enough data | Not enough data | 

#### Data Collection

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Spend** | Not enough data | Not enough data | 
| **Compliance Reports** | Not enough data | Not enough data | 
| **Savings** | Not enough data | Not enough data | 

#### Project Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Repository** | Not enough data | Not enough data | 
| **Lifecycle** | Not enough data | Not enough data | 

#### Agentic AI - Strategic Sourcing

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Basware** | N/A | N/A |
| **Hyland OnBase** | 8.5/10 | 61 |

#### Generative AI

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (7 reviews) | 
| **AI Text Summarization** | Not enough data | 7.9 (7 reviews) | 

#### Process Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Process Overview** | Not enough data | 8.6 (49 reviews) | 
| **Process Analysis** | Not enough data | 8.4 (48 reviews) | 
| **Real-Time Process Monitoring** | Not enough data | 8.6 (49 reviews) | 
| **Unstructured Processes** | Not enough data | 8.1 (21 reviews) | 
| **API Connection** | Not enough data | 8.8 (22 reviews) | 
| **Intelligence** | Not enough data | Feature Not Available | 
| **Document Approval** | Not enough data | 9.2 (21 reviews) | 

#### Customization

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Document Generation** | Not enough data | 8.7 (53 reviews) | 
| **Process Design** | Not enough data | 8.2 (49 reviews) | 
| **Process Repository** | Not enough data | 8.5 (45 reviews) | 
| **No-Code App Development** | Not enough data | 8.5 (36 reviews) | 
| **Low-Code App Development** | Not enough data | 8.5 (37 reviews) | 

#### Collaboration

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Permissions for Sharing** | Not enough data | 8.4 (48 reviews) | 
| **Data Unification** | Not enough data | 8.7 (51 reviews) | 
| **Accessibility** | Not enough data | 8.6 (53 reviews) | 
| **Process Routing** | Not enough data | 8.9 (49 reviews) | 

#### Agentic AI - Business Process Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Process Routing** | Not enough data | 9.3 (20 reviews) | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Basware** | N/A | N/A |
| **Hyland OnBase** | 8.4/10 | 106 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **File Type Support** | Not enough data | 8.6 (89 reviews) | 
| **Metadata** | Not enough data | 8.8 (73 reviews) | 
| **OCR Scanning** | Not enough data | 8.5 (68 reviews) | 
| **Versioning** | Not enough data | 8.8 (67 reviews) | 
| **Collaboration** | Not enough data | 8.2 (72 reviews) | 
| **Document Assembly** | Not enough data | 8.4 (67 reviews) | 
| **Form Creation** | Not enough data | 8.4 (70 reviews) | 
| **Portals and Sites** | Not enough data | 8.0 (62 reviews) | 
| **Disposition** | Not enough data | 8.2 (57 reviews) | 
| **Search** | Not enough data | 8.6 (91 reviews) | 
| **Web Interface** | Not enough data | 8.3 (74 reviews) | 
| **Mobile Apps** | Not enough data | 7.0 (41 reviews) | 

#### Workflow

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Process Automation** | Not enough data | 9.1 (84 reviews) | 
| **Conditions** | Not enough data | 8.7 (74 reviews) | 
| **Activities** | Not enough data | 8.6 (68 reviews) | 
| **Records Management** | Not enough data | 9.0 (79 reviews) | 
| **Case Management** | Not enough data | 8.7 (58 reviews) | 

#### Platform

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Internationalization** | Not enough data | 8.5 (42 reviews) | 
| **Performance and Reliability** | Not enough data | 8.6 (85 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.5 (72 reviews) | 
| **System of Record Integration** | Not enough data | 8.7 (74 reviews) | 
| **APIs** | Not enough data | 8.5 (64 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Basware** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Basware** | N/A | N/A |
| **Hyland OnBase** | 8.7/10 | 5 |

#### User Interface Design

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **WYSIWYG Editor** | Not enough data | 8.7 (5 reviews) | 
| **Customized Branding** | Not enough data | Not enough data | 
| **App Templates** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Data Control

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Data Migration** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Publishing

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Application Deployment** | Not enough data | Not enough data | 
| **Platform Compatibility** | Not enough data | Not enough data | 
| **Lifecycle Management** | Not enough data | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Basware | Hyland OnBase | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)

**Unique to Basware (8):** [Procure to Pay Software](https://www.g2.com/categories/procure-to-pay), [Purchasing Software](https://www.g2.com/categories/purchasing-software), [Spend Management Software](https://www.g2.com/categories/spend-management), [Invoice Management Software](https://www.g2.com/categories/invoice-management), [Supplier Relationship Management (SRM) Software](https://www.g2.com/categories/supplier-relationship-management-srm), [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Strategic Sourcing Software](https://www.g2.com/categories/strategic-sourcing), [Contract Management Software](https://www.g2.com/categories/contract-management)

**Unique to Hyland OnBase (5):** [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Document Management Software](https://www.g2.com/categories/document-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Basware | Hyland OnBase | 
|---|---|---|
| **Small-Business** | 9.8% | 5.9% | 
| **Mid-Market** | 26.2% | 41.7% | 
| **Enterprise** | 63.9% | 52.4% | 

### By Industry

#### Basware

- **Accounting:** 28.0%
- **Computer Software:** 8.5%
- **Construction:** 4.2%
- **Financial Services:** 4.2%
- **Hospital & Health Care:** 4.2%
- **Automotive:** 3.4%
- **Information Technology and Services:** 3.4%
- **Computer & Network Security:** 2.5%
- **Electrical/Electronic Manufacturing:** 2.5%
- **Logistics and Supply Chain:** 2.5%
- **Other:** 36.4%

#### Hyland OnBase

- **Government Administration:** 14.0%
- **Higher Education:** 13.7%
- **Financial Services:** 10.4%
- **Hospital & Health Care:** 9.4%
- **Insurance:** 9.4%
- **Banking:** 4.9%
- **Education Management:** 3.9%
- **Government Relations:** 2.6%
- **Information Technology and Services:** 2.6%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 26.7%

---
## Alternatives

### Alternatives to Basware

- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (791 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (1939 reviews)
- [Tipalti](https://www.g2.com/products/tipalti/reviews) — 4.5/5 stars (412 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7109 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1056 reviews)
- [Procurify](https://www.g2.com/products/procurify/reviews) — 4.6/5 stars (376 reviews)
- [Yooz](https://www.g2.com/products/yooz/reviews) — 4.4/5 stars (350 reviews)
- [Corpay Complete](https://www.g2.com/products/corpay-complete/reviews) — 4.6/5 stars (387 reviews)
- [Spendesk](https://www.g2.com/products/spendesk/reviews) — 4.6/5 stars (413 reviews)

### Alternatives to Hyland OnBase

- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1247 reviews)
- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (250 reviews)
- [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (273 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1801 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.5/5 stars (172 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [MHC Software](https://www.g2.com/products/mhc-software/reviews) — 4.4/5 stars (184 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5255 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (395 reviews)

---
## Top Discussions

### Basware

- Title: [What is purchase-to-pay process?](https://www.g2.com/discussions/what-is-purchase-to-pay-process) — 1 comment *(includes official response)*
  > **Top comment:** "Procure-to-Pay (sometimes referred to as Purchase-to-Pay and often abbreviated to P2P) includes the whole process from point of order to payment, spanning..."
- Title: [What is verian?](https://www.g2.com/discussions/what-is-verian) — 1 comment *(includes official response)*
  > **Top comment:** "This is the legacy name for a Basware product, we discontinued its usage in 2020."
- Title: [What is e invoicing Basware?](https://www.g2.com/discussions/what-is-e-invoicing-basware) — 1 comment *(includes official response)*
  > **Top comment:** "E-invoicing (also referred to as electronic invoicing) automates and streamlines the process of receiving invoices from suppliers. E-invoicing delivers a..."
- Title: [What does Basware do?](https://www.g2.com/discussions/what-does-basware-do) — 1 comment *(includes official response)*
  > **Top comment:** "Basware is a SaaS technology company providing purchase-to-pay and e-invoicing solutions. We enable businesses around the world to reduce costs, manage spend..."

### Hyland OnBase

- Title: [What is OnBase Document Management?](https://www.g2.com/discussions/what-is-onbase-document-management) — 2 comments *(includes official response)*
  > **Top comment:** "Hello,
Thank you for your question.  OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content,..."
- Title: [What is OnBase used for?](https://www.g2.com/discussions/what-is-onbase-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnBase empowers your organization to become more agile, efficient and effective.  OnBase helps deliverer better customer and employee experiences through..."
- Title: [Is OnBase a database?](https://www.g2.com/discussions/is-onbase-a-database) — 1 comment *(includes official response)*
  > **Top comment:** "Hello.  Thank you for your question.  OnBase is a content services platform application that captures, manages, extracts meaning, and facilitates the flow of..."
- Title: [What is OnBase platform?](https://www.g2.com/discussions/what-is-onbase-platform) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for your question.  OnBase is a single enterprise information platform for managing and optimizing content across an organization and providing..."
- Title: [What is OnBase software used for?](https://www.g2.com/discussions/what-is-onbase-software-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for the question.  OnBase provides core capabilities for multi-channel capture, content management, process automation, case management,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/basware-basware-vs-hyland-onbase)