Compare Basware and Hyland OnBase 
Featured Products
At a Glance
Market Segments
Enterprise (64.2% of reviews)
Enterprise (52.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Basware
Star Rating
(123)4.0 out of 5
Market Segments
Enterprise (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BaswareHyland OnBase
Star Rating
(326)4.4 out of 5
Market Segments
Enterprise (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hyland OnBase excels in document organization and content management, with users praising its ability to centralize documents for easy access and accountability. This flexibility allows it to integrate seamlessly with tools like Outlook and various ERPs, enhancing overall workflow efficiency.
- Users say that Basware's cloud-based solution offers significant advantages, particularly in terms of accessibility and eliminating license limitations. Reviewers appreciate the ease of use and efficiency in invoice processing, which has led to improved accuracy and reduced workloads for their AP teams.
- According to verified reviews, Hyland OnBase stands out for its automation capabilities, allowing users to configure workflows easily without needing extensive coding knowledge. This feature has been highlighted as a major time-saver, reducing manual steps in document management.
- Reviewers mention that while Basware has a solid feature set, it faces challenges in customer support, with some users expressing a desire for more responsive assistance. In contrast, Hyland OnBase has received higher ratings for support quality, indicating a more reliable partnership for users.
- G2 reviewers highlight that Hyland OnBase offers superior capture and matching features, which are crucial for accurate data processing. Users have noted that these capabilities significantly enhance their ability to manage documents and invoices effectively, making it a preferred choice for many enterprises.
- Users report that Basware's SmartPDF feature is a notable innovation, adapting to invoices daily and improving processing efficiency. However, Hyland OnBase's comprehensive features, such as secure e-signing and geographic system integration, provide a more robust solution for organizations looking for extensive document management capabilities.
Pricing
Entry-Level Pricing
Basware
No pricing availableHyland OnBase
No pricing availableFree Trial
Basware
No trial information availableHyland OnBase
Free Trial is available
Ratings
Meets Requirements
8.1
83
8.8
167
Ease of Use
8.1
86
8.3
289
Ease of Setup
7.3
33
7.6
201
Ease of Admin
7.9
25
8.1
91
Quality of Support
7.3
74
8.3
149
Has the product been a good partner in doing business?
7.4
28
8.9
89
Product Direction (% positive)
7.5
80
8.0
161
Features by Category
Contract Management Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Customization
Not enough data
9.5
10
Not enough data
9.4
8
HR Content
Not enough data
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Logistics
Not enough data
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Management
Not enough data
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.3
6
Not enough data
8.9
6
Not enough data
7.7
5
Not enough data
Performance
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Payment Cards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fraud & Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Information
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
8.2
19
Not enough data
8.0
16
Not enough data
8.7
18
Not enough data
8.3
19
Not enough data
Execution
8.1
17
Not enough data
8.4
19
Not enough data
8.2
21
Not enough data
Analytics
8.0
20
Not enough data
8.0
19
Not enough data
7.5
18
Not enough data
Agentic AI - Procure to Pay
Not enough data
Not enough data
Invoice Management
7.7
29
9.2
13
|
Verified
7.0
22
9.3
12
|
Verified
6.9
22
9.2
15
|
Verified
Invoice Processing
7.7
28
9.4
13
|
Verified
8.1
25
9.2
14
|
Verified
8.4
32
9.4
15
|
Verified
7.7
22
8.7
13
|
Verified
Analytics
7.4
27
8.9
14
|
Verified
7.0
22
Feature Not Available
7.4
25
9.0
12
|
Verified
Integration
8.1
30
9.2
13
|
Verified
7.5
21
9.3
12
|
Verified
7.6
28
8.8
15
|
Verified
Risk
7.4
28
Feature Not Available
7.9
27
9.1
9
7.7
25
Feature Not Available
Recovery
7.1
25
Feature Not Available
7.7
28
9.2
10
Audit
7.8
27
8.8
7
7.5
21
Feature Not Available
7.2
22
9.3
7
7.4
28
8.8
8
Fraud
7.4
25
9.2
8
7.5
25
8.8
8
7.9
27
Feature Not Available
Agentic AI - AP Automation
5.7
5
Not enough data
6.9
6
Not enough data
6.3
5
Not enough data
Invoice Generation
7.6
33
Not enough data
8.4
43
Not enough data
8.0
42
Not enough data
Invoice Processing
8.3
44
Not enough data
8.1
36
Not enough data
7.5
35
Not enough data
7.8
45
Not enough data
Analytics
8.2
39
Not enough data
7.4
30
Not enough data
7.6
31
Not enough data
7.5
39
Not enough data
Integration
8.2
39
Not enough data
7.8
40
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.5
21
Not enough data
8.3
20
Not enough data
8.2
18
Not enough data
8.4
20
Not enough data
Planning
7.8
20
Not enough data
7.0
16
Not enough data
7.4
18
Not enough data
7.8
17
Not enough data
Invoice Management
7.7
18
Not enough data
7.6
18
Not enough data
8.0
16
Not enough data
Supplier Management
7.4
17
Not enough data
7.6
17
Not enough data
7.3
15
Not enough data
Execution
7.8
17
Not enough data
8.3
20
Not enough data
8.4
18
Not enough data
Invoice Processing
7.5
18
Not enough data
7.8
17
Not enough data
7.9
19
Not enough data
7.9
15
Not enough data
7.7
15
Not enough data
Supplier Information
7.5
16
Not enough data
7.8
15
Not enough data
8.4
17
Not enough data
Analytics
7.8
18
Not enough data
7.9
16
Not enough data
7.4
18
Not enough data
7.8
17
Not enough data
7.9
16
Not enough data
Integration
8.0
16
Not enough data
8.0
16
Not enough data
8.1
15
Not enough data
8.1
19
Not enough data
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Contract Creation & Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Other Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Strategic Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9
7
Not enough data
7.9
7
Process Management
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Customization
Not enough data
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Collaboration
Not enough data
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.3
20
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
8.6
90
Not enough data
8.9
74
Not enough data
8.5
69
Not enough data
8.8
68
Not enough data
8.3
73
Not enough data
8.4
67
Not enough data
8.5
71
Not enough data
8.0
62
Not enough data
8.2
58
Not enough data
8.6
93
Not enough data
8.3
74
Not enough data
7.0
41
Workflow
Not enough data
9.2
85
Not enough data
8.7
74
Not enough data
8.6
68
Not enough data
9.0
81
Not enough data
8.7
58
Platform
Not enough data
8.5
42
Not enough data
8.7
87
Not enough data
8.5
73
Not enough data
8.7
76
Not enough data
8.5
64
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Basware and Hyland OnBase are categorized as AP Automation
Unique Categories
Basware is categorized as Procure to Pay, Purchasing, Spend Management, Invoice Management, Supplier Relationship Management (SRM), Contract Lifecycle Management (CLM), Strategic Sourcing, and Contract Management
Hyland OnBase is categorized as HR Service Delivery, Business Process Management, Enterprise Content Management (ECM), No-Code Development Platforms, and Document Management
Reviews
Reviewers' Company Size
Basware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
27.4%
Computer Software
8.5%
Construction
4.3%
Financial Services
4.3%
Hospital & Health Care
4.3%
Other
51.3%
Government Administration
13.9%
Higher Education
13.6%
Financial Services
10.4%
Hospital & Health Care
9.4%
Insurance
9.4%
Other
43.4%
Discussions
What does Basware do?
1 Comment
Official Response from Basware
Basware is a SaaS technology company providing purchase-to-pay and e-invoicing solutions. We enable businesses around the world to reduce costs, manage spend...Read more
What is e invoicing Basware?
1 Comment
Official Response from Basware
E-invoicing (also referred to as electronic invoicing) automates and streamlines the process of receiving invoices from suppliers. E-invoicing delivers a...Read more
What is verian?
1 Comment
Official Response from Basware
This is the legacy name for a Basware product, we discontinued its usage in 2020.Read more
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
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