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At a Glance
Basware
Basware
Star Rating
(115)4.0 out of 5
Market Segments
Enterprise (64.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Basware
DocuWare
DocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWare
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that DocuWare excels in its File Management capabilities, particularly with a high rating of 9.6 for Search, making it easier to locate documents quickly. In contrast, Basware's search functionality is rated lower, which may hinder efficiency for users needing to find specific files.
  • Reviewers mention that DocuWare's Quality of Support is notably higher at 8.9 compared to Basware's 7.1. Users appreciate the responsiveness and helpfulness of DocuWare's support team, which can be crucial for businesses relying on timely assistance.
  • G2 users highlight DocuWare's superior Ease of Use with a score of 8.8, indicating a more intuitive interface. In contrast, Basware's ease of use is rated at 8.0, suggesting that users may face a steeper learning curve when adopting Basware.
  • Users on G2 report that DocuWare's Document Processing features, particularly Data Extraction rated at 9.0, are more advanced than Basware's offerings. This can significantly enhance productivity by automating data entry tasks.
  • Reviewers mention that DocuWare's Contract Management features, such as Contract Collaboration and Approval Process, are highly rated, providing a seamless experience for managing contracts. Basware, while functional, does not match the same level of user satisfaction in this area.
  • Users say that DocuWare's Integration capabilities are robust, particularly with Accounting and ERP systems, scoring 8.9 and 9.0 respectively. Basware's integration scores are lower, which may limit its compatibility with existing business systems for some users.
Pricing
Entry-Level Pricing
Basware
No pricing available
DocuWare
Contact Vendor
Contact Vendor for Pricing
Learn more about DocuWare
Free Trial
Basware
No trial information available
DocuWare
Free Trial is available
Ratings
Meets Requirements
8.0
77
9.0
214
Ease of Use
8.1
80
8.8
216
Ease of Setup
6.8
27
7.8
80
Ease of Admin
7.9
25
8.2
64
Quality of Support
7.2
70
8.9
206
Has the product been a good partner in doing business?
7.4
28
9.0
64
Product Direction (% positive)
7.3
74
9.5
213
Features by Category
Cloud Content CollaborationHide 22 FeaturesShow 22 Features
Not enough data
8.7
14
File Management
Not enough data
8.2
11
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
8.8
11
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
9.5
10
Not enough data
9.4
11
Not enough data
8.0
11
Not enough data
9.0
10
Administration
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
7.0
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
9.3
10
Platform
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
Not enough data
Contract Management Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Not enough data
8.8
23
Edit
Not enough data
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Logistics
Not enough data
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
7.7
6
Not enough data
Setup
8.3
6
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Performance
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Payment Cards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fraud & Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Not enough data
8.1
21
Setup
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Management
Not enough data
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Generative AI
Not enough data
7.6
16
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Relationship Management (SRM)Hide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Information
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
20
Not enough data
Planning
8.2
19
Not enough data
8.0
16
Not enough data
8.7
18
Not enough data
8.3
19
Not enough data
Execution
8.1
17
Not enough data
8.4
19
Not enough data
8.1
20
Not enough data
Analytics
7.9
19
Not enough data
8.0
19
Not enough data
7.5
18
Not enough data
Agentic AI - Procure to Pay
Not enough data
Not enough data
7.4
31
8.9
105
Invoice Management
7.7
27
9.3
95
|
Verified
7.0
22
8.2
12
6.9
22
9.2
95
|
Verified
Invoice Processing
7.6
27
9.0
92
|
Verified
8.1
25
8.8
86
|
Verified
8.3
30
9.1
91
|
Verified
7.7
22
8.6
20
Analytics
7.4
27
9.1
89
|
Verified
7.0
22
Feature Not Available
7.4
25
9.2
86
|
Verified
Integration
7.9
28
9.0
91
|
Verified
7.5
21
8.9
87
|
Verified
7.4
26
9.0
89
|
Verified
Risk
7.4
28
Feature Not Available
7.9
27
Feature Not Available
7.7
25
Feature Not Available
Recovery
7.1
25
Feature Not Available
7.7
28
7.9
11
Audit
7.8
27
9.0
12
7.5
21
Feature Not Available
7.2
22
9.3
9
7.4
28
9.6
14
Fraud
7.4
25
Feature Not Available
7.5
25
8.9
11
7.9
27
Feature Not Available
Agentic AI - AP Automation
5.7
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.8
48
Not enough data
Invoice Generation
7.6
33
Not enough data
8.4
43
Not enough data
8.0
42
Not enough data
Invoice Processing
8.3
43
Not enough data
8.1
36
Not enough data
7.5
35
Not enough data
7.7
44
Not enough data
Analytics
8.2
39
Not enough data
7.4
30
Not enough data
7.6
31
Not enough data
7.5
39
Not enough data
Integration
8.2
38
Not enough data
7.8
40
Not enough data
7.5
34
Not enough data
7.4
35
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.9
22
Not enough data
Management
8.5
21
Not enough data
8.3
20
Not enough data
8.2
18
Not enough data
8.4
20
Not enough data
Planning
7.8
20
Not enough data
7.0
16
Not enough data
7.4
18
Not enough data
7.8
17
Not enough data
Invoice Management
7.7
18
Not enough data
7.6
18
Not enough data
8.0
16
Not enough data
Supplier Management
7.4
17
Not enough data
7.6
17
Not enough data
7.3
15
Not enough data
Execution
7.8
17
Not enough data
8.3
20
Not enough data
8.4
18
Not enough data
Invoice Processing
7.5
18
Not enough data
7.8
17
Not enough data
7.9
19
Not enough data
7.9
15
Not enough data
7.7
15
Not enough data
Supplier Information
7.5
16
Not enough data
7.8
15
Not enough data
8.4
17
Not enough data
Analytics
7.8
18
Not enough data
7.9
16
Not enough data
7.4
18
Not enough data
7.8
17
Not enough data
7.9
16
Not enough data
Integration
8.0
16
Not enough data
8.0
16
Not enough data
8.1
15
Not enough data
8.1
19
Not enough data
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Contract Lifecycle Management (CLM)Hide 21 FeaturesShow 21 Features
Not enough data
Not enough data
Contract Creation & Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Other Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
15
Operating System
Not enough data
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Document Processing
Not enough data
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Platform Additional Functionality
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Agentic AI - OCR
Not enough data
Not enough data
Not enough data
8.5
11
Customization
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Additional Functionality
Not enough data
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Engineering Document ManagementHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Supplier Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Strategic Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Intelligent Document Processing (IDP)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Content Management (ECM)Hide 25 FeaturesShow 25 Features
Not enough data
8.8
170
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
9.1
147
Not enough data
8.8
140
Not enough data
8.9
141
Not enough data
8.9
139
Not enough data
8.8
138
Not enough data
8.6
137
Not enough data
9.0
129
Not enough data
8.6
132
Not enough data
8.7
125
Not enough data
8.8
148
Not enough data
8.8
142
Not enough data
8.8
124
Workflow
Not enough data
9.0
138
Not enough data
8.9
133
Not enough data
8.7
135
Not enough data
8.8
144
Not enough data
8.8
131
Platform
Not enough data
9.0
127
Not enough data
8.8
148
Not enough data
8.6
136
Not enough data
8.9
138
Not enough data
8.7
128
Not enough data
8.7
105
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Platform Data
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Platform
Not enough data
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Recruiting and Onboarding
Not enough data
8.8
78
Not enough data
9.2
79
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Basware
Basware
Small-Business(50 or fewer emp.)
9.7%
Mid-Market(51-1000 emp.)
25.7%
Enterprise(> 1000 emp.)
64.6%
DocuWare
DocuWare
Small-Business(50 or fewer emp.)
26.6%
Mid-Market(51-1000 emp.)
42.9%
Enterprise(> 1000 emp.)
30.5%
Reviewers' Industry
Basware
Basware
Accounting
27.4%
Computer Software
9.7%
Financial Services
4.4%
Construction
4.4%
Information Technology and Services
3.5%
Other
50.4%
DocuWare
DocuWare
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
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DocuWare
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Discussions
Basware
Basware Discussions
What is e invoicing Basware?
1 Comment
Official Response from Basware
E-invoicing (also referred to as electronic invoicing) automates and streamlines the process of receiving invoices from suppliers. E-invoicing delivers a...Read more
What does Basware do?
1 Comment
Official Response from Basware
Basware is a SaaS technology company providing purchase-to-pay and e-invoicing solutions. We enable businesses around the world to reduce costs, manage spend...Read more
What is verian?
1 Comment
Official Response from Basware
This is the legacy name for a Basware product, we discontinued its usage in 2020.Read more
DocuWare
DocuWare Discussions
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all: 1. Taking big steps in digital...Read more