Users report that DocuWare excels in its File Management capabilities, particularly with a high rating of 9.6 for Search, making it easier to locate documents quickly. In contrast, Basware's search functionality is rated lower, which may hinder efficiency for users needing to find specific files.
Reviewers mention that DocuWare's Quality of Support is notably higher at 8.9 compared to Basware's 7.1. Users appreciate the responsiveness and helpfulness of DocuWare's support team, which can be crucial for businesses relying on timely assistance.
G2 users highlight DocuWare's superior Ease of Use with a score of 8.8, indicating a more intuitive interface. In contrast, Basware's ease of use is rated at 8.0, suggesting that users may face a steeper learning curve when adopting Basware.
Users on G2 report that DocuWare's Document Processing features, particularly Data Extraction rated at 9.0, are more advanced than Basware's offerings. This can significantly enhance productivity by automating data entry tasks.
Reviewers mention that DocuWare's Contract Management features, such as Contract Collaboration and Approval Process, are highly rated, providing a seamless experience for managing contracts. Basware, while functional, does not match the same level of user satisfaction in this area.
Users say that DocuWare's Integration capabilities are robust, particularly with Accounting and ERP systems, scoring 8.9 and 9.0 respectively. Basware's integration scores are lower, which may limit its compatibility with existing business systems for some users.
E-invoicing (also referred to as electronic invoicing) automates and streamlines the process of receiving invoices from suppliers. E-invoicing delivers a...Read more
What does Basware do?
1 Comment
Official Response from Basware
Basware is a SaaS technology company providing purchase-to-pay and e-invoicing solutions. We enable businesses around the world to reduce costs, manage spend...Read more
What is verian?
1 Comment
Official Response from Basware
This is the legacy name for a Basware product, we discontinued its usage in 2020.Read more
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
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