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At a Glance
Market Segments
Small-Business (49.9% of reviews)
Small-Business (82.5% of reviews)
Entry-Level Pricing
Free
$10.00 10000 users Per Year
Basecamp
Star Rating
(5,419)4.1 out of 5
Market Segments
Small-Business (49.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSmartSuite
Star Rating
(41)4.8 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 10000 users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Basecamp's "To-Do Lists" feature is intuitive and easy to use, but SmartSuite's "Task Management" capabilities are more robust, allowing for better prioritization and tracking of tasks.
- Reviewers mention that SmartSuite excels in "Automation" with its workflows and customization options, scoring higher than Basecamp, which lacks advanced automation features.
- G2 users highlight that SmartSuite's "Quality of Support" is exceptional, with a score of 9.8, while Basecamp's support is rated lower at 8.4, indicating a more responsive and helpful customer service experience with SmartSuite.
- Users on G2 say that SmartSuite's "Document Management" and "Collaboration" features are superior, providing better tools for file sharing and real-time collaboration compared to Basecamp's more basic offerings.
- Reviewers mention that Basecamp's "Communication Channels" are effective for team updates, but SmartSuite's communication tools, including "Chat" and "Discussions," are more versatile and user-friendly, enhancing team collaboration.
- Users report that SmartSuite's "Project Budgeting" and "Time & Expense" features are more comprehensive, allowing for better financial tracking and resource allocation than Basecamp, which has limited budgeting capabilities.
Pricing
Entry-Level Pricing
Basecamp
Basecamp Free
Free
Basecamp Free is free forever! No credit card required.
- Completely free
- Manage one project
- 1GB storage space
SmartSuite
Team
$10.00
10000 users Per Year
Start strong with top features at a great price.
- 25 Solutions
- 5,000 Records per Solution
- 10GB of File Storage per Solution
Free Trial
Basecamp
Free Trial is available
SmartSuite
Free Trial is available
Ratings
Meets Requirements
8.5
4,817
9.3
33
Ease of Use
8.5
4,829
9.5
34
Ease of Setup
8.7
1,434
9.3
29
Ease of Admin
8.6
1,327
9.4
27
Quality of Support
8.4
3,231
9.8
33
Has the product been a good partner in doing business?
8.7
1,173
9.9
28
Product Direction (% positive)
7.5
4,710
9.7
36
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.0
604
|
Verified
Not enough data
8.9
606
|
Verified
Not enough data
8.5
575
|
Verified
Not enough data
9.1
604
|
Verified
Not enough data
8.2
267
Not enough data
Feature Not Available
Not enough data
8.7
563
|
Verified
Not enough data
8.5
316
Not enough data
Projects
8.8
561
|
Verified
Not enough data
8.6
306
Not enough data
8.2
458
|
Verified
Not enough data
8.7
534
|
Verified
Not enough data
8.7
501
|
Verified
Not enough data
8.0
234
Not enough data
Feature Not Available
Not enough data
8.5
495
|
Verified
Not enough data
8.0
226
Not enough data
8.1
233
Not enough data
8.5
458
|
Verified
Not enough data
Resource Management
8.5
477
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
519
|
Verified
Not enough data
Project Monitoring
8.6
470
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
513
|
Verified
Not enough data
Generative AI
6.6
87
Not enough data
6.8
87
Not enough data
Agentic AI - Project Management
6.1
50
Not enough data
6.5
49
Not enough data
6.7
49
Not enough data
6.2
50
Not enough data
6.5
50
Not enough data
6.3
50
Not enough data
6.6
50
Not enough data
Setup
8.5
84
Not enough data
8.5
84
Not enough data
7.9
65
Not enough data
8.7
89
Not enough data
Management
Feature Not Available
Not enough data
8.3
76
Not enough data
8.1
75
Not enough data
Generative AI
6.7
40
Not enough data
Agentic AI - Workflow Management
5.5
16
Not enough data
5.4
16
Not enough data
5.7
15
Not enough data
5.8
16
Not enough data
5.8
16
Not enough data
6.1
16
Not enough data
5.8
16
Not enough data
Task Creation
8.8
140
Not enough data
8.9
142
Not enough data
8.6
138
Not enough data
Feature Not Available
Not enough data
Task Management
8.4
138
Not enough data
8.9
140
Not enough data
7.7
105
Not enough data
8.5
131
Not enough data
Generative AI
7.1
52
Not enough data
7.1
52
Not enough data
Automation
7.9
92
9.3
32
7.9
89
9.2
33
8.0
88
9.2
31
Administration
8.3
86
9.2
32
8.3
86
9.3
30
8.9
87
9.7
32
Project management
8.7
91
9.1
31
8.0
85
8.2
28
8.4
89
9.1
28
8.4
87
9.7
30
8.4
87
9.1
30
Feature Not Available
8.3
23
8.4
86
9.1
28
Workload
8.4
69
9.1
25
8.3
88
9.3
31
8.4
82
9.5
30
Feature Not Available
9.0
24
Communication & Collaboration
8.6
88
9.0
27
8.6
89
9.0
29
8.8
89
9.2
28
Cost Management
Feature Not Available
8.6
23
Feature Not Available
9.3
28
Feature Not Available
8.7
23
Integration
8.0
75
9.2
24
7.9
78
9.3
27
7.9
79
8.7
26
Generative AI
6.7
39
7.8
10
6.7
39
7.8
10
Agentic AI - Work Management
5.5
18
Not enough data
5.5
18
Not enough data
5.6
18
Not enough data
5.6
18
Not enough data
Communication
8.4
175
Not enough data
8.5
188
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
8.4
174
Not enough data
Content & Documents
8.8
189
Not enough data
8.7
181
Not enough data
8.4
179
Not enough data
8.1
157
Not enough data
Controls
8.1
157
Not enough data
8.0
151
Not enough data
8.5
176
Not enough data
8.3
172
Not enough data
8.1
156
Not enough data
Project Management
8.7
190
Not enough data
8.6
185
Not enough data
8.7
180
Not enough data
8.1
159
Not enough data
Remote Collaboration
8.5
164
Not enough data
8.4
173
Not enough data
8.6
168
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
68
Not enough data
6.9
68
Not enough data
Agentic AI - Project Collaboration
5.5
29
Not enough data
5.6
29
Not enough data
Agentic AI - Note-Taking Software
8.3
6
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Basecamp and SmartSuite are categorized as Work Management
Unique Categories
Basecamp is categorized as Project Management, Task Management, Project Collaboration, Workflow Management, Employee Intranet, and Note-Taking Software
SmartSuite has no unique categories
Reviews
Reviewers' Company Size
Basecamp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartSuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.1%
Information Technology and Services
8.4%
Non-Profit Organization Management
5.7%
Computer Software
5.6%
Higher Education
4.9%
Other
58.3%
Marketing and Advertising
15.0%
Information Technology and Services
12.5%
Consulting
5.0%
Retail
5.0%
Financial Services
5.0%
Other
57.5%
Alternatives
Discussions
Why does it work slow in mobile phones?
7 Comments
KG
If you upgrade to Basecamp 2 it's alot faster if that's the one you have try un- installing it and start over after that it could be you need more memory space Read more
is basecamp going to expand and add more fetures
5 Comments
ET
Yes, I would say so. The product is evolving a growing all the time. Read more
Is there a way to get reports on certain employee's productivity?
5 Comments
AA
There are not formal reports but you can look at users' activityRead more
SmartSuite has no discussions with answers
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